Novotel Birmingham Airport Terminal Building - NEC

Hotels
Novotel
8.4 (6052 reviews)
Birmingham Airport , Bickenhill , gb

Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Location
Comfortable rooms
Friendly staff
Cons:
Cleanliness issues
Overpriced food
Limited menu options

Categories

Cleanliness
7.79
Some reviews mention unclean rooms and a wet towel, reflecting issues with cleanliness.
Service
9.26
Overall positive feedback about helpful and polite staff.
Location
9.3
Multiple reviews highlight the great location, especially for airport access.
Room Quality
8.25
Rooms were generally comfortable, though issues like poor cleaning reported.
Amenities
8.78
Facilities received positive remarks, although breakfast selection was criticized.
Value for Money
7.24
Reviews indicated the hotel is overpriced for what is offered.
Food and Beverage
7.79
Food quality was good, but the menu was limited and considered expensive.
Overall Experience
8.76
General satisfaction with the stay, despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 23:10

Property Description

Convenience at Your Doorstep

Prime Location: The Novotel Birmingham Airport is just a stone's throw away from the airport terminals, making it the closest 4-star hotel in the vicinity. Enjoy the convenience of a short 1-minute walk to the Birmingham Airport complex.

Modern Comforts: Experience modern rooms equipped with Wi-Fi access, flat-screen TVs, soundproofing, and private bathrooms. Indulge in fine European cuisine at the stylish Elements Restaurant or unwind at the Elements Bar with a variety of snacks and beverages.

Family-Friendly: Take advantage of the Novotel Family Policy, allowing up to 2 children to stay for free. Plus, enjoy a late check-out on Sundays until 17:00, subject to availability.

Ready to elevate your travel experience? Book your stay at Novotel Birmingham Airport now!

Important information:

Minors under 18 must be accompanied by parents or legal representatives. Third person named by parents must present their written authorization (certified signature).

Please note that the credit card used to book must be presented on arrival.

Access to the hotel front entrance is for drop-off and pick up only, tickets will be validated for a maximum of 10 minutes.

We are going cashless from the 1st of March 2022
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BHX

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    Children up to and including 16 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and charges may be applicable.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.4
Based on 6052 reviews
Cleanliness: 7.79
Service: 9.26
Location: 9.3
Room Quality: 8.25
Amenities: 8.78
Value for Money: 7.24
Food and Beverage: 7.79
Overall Experience: 8.76
V
Venture58955381113 Business
10
Staff members were very hospitable
Pros:

Mr Tanishq Kapoor was very warm and kind to us. He is so good at his work and very hospitable.

2026-07-25 via Tripadvisor
V
violetp220 Family
10
Lovely staff and environment
Pros:

Lovely hotel. Bar service was fantastic. Spotless everywhere

2026-07-25 via Tripadvisor
F
faiths949 Solo travel
10
Friendly hosts
Pros:

Thusara and the reception team were absolutely amazing, very friendly and accommodating. I enjoyed my stay because of them. Keep doing what you do and thank you for your hospitality.

2026-07-25 via Tripadvisor
J
james couple gb
8
2026-07-25 via Nuitee
R
Ruth solo_traveller gb
8
2026-07-25 via Nuitee
M
mark couple cy
8
Had a great rest after getting in a 3am ! Good sleep had
Pros:

Great to be given an executive room and breakfast was good

Cons:

Nothing

2026-07-25 via Nuitee
R
Richard couple gb
8
2026-07-25 via Nuitee
J
Julie solo_traveller gb
7
Disappointed at having to wait so long for the room as we had to be up at 5am for flight
Pros:

Room was clean and comfortable.
Good from the bar was tasty.

Cons:

Arrived at hotel at 8:15pm room was not ready until 9:40pm

2026-07-25 via Nuitee
J
JABIR family_with_children qa
7
You can stay in winter not in summer
Pros:

Location …apostle departure building ….atmosphere of the loopy very good…and many different sofa and chairs …snoker table …nice water in each floor…

Cons:

Size of room was small
You can open window only 10-15 cm
Air conditioning wasn’t cold in our 3 different room
Parking very expensive 13 £ per hour

2026-07-25 via Nuitee
J
Jo solo_traveller gb
10
2026-07-24 via Nuitee
E
Elaine family_with_children ie
9
Would not hesitate to stay here again! Perfect
Pros:

Hotel was in a perfect location opposite the arrivals hall, perfect room, and lovely breakfast the next day. 100% recommend.

Cons:

nothing

2026-07-24 via Nuitee
L
lisa family_with_children gb
1
worst stay in a hotel i have had stayed in
Cons:

We did not arrive until 1.30 in the morning, when we arrived at the room it stunk of sour milk. the smell from the fridge in the room was awful. we did not complain because we had children with us and of time of arrival.and they needed to get into bed. we left as soon as we woke, out of all the staff we interacted with only one was friendly and polite. maybe you should check room 107 for the smell

2026-07-24 via Nuitee
L
Lisa family_with_children gb
9
Close to airport and room comfortable, dinner nice.
Pros:

Location close to train station and the airport so great for our stay.
Second time staying here.

Cons:

Nothing

2026-07-24 via Nuitee
M
Mark couple gb
10
Great location, room, food and friendly staff.
Pros:

Location, comfy room and bed.

Cons:

Nothing to report.

2026-07-24 via Nuitee
W
Winnard couple gb
9
2026-07-24 via Nuitee
K
Kim solo_traveller gb
10
2026-07-23 via Nuitee
M
Margaret couple ie
10
Pros:

Location. Next to departure gates.

Cons:

Great value for money

2026-07-23 via Nuitee
W
williams couple gb
10
Pros:

had a lovely meal in the restaraunt and close to the airport

2026-07-23 via Nuitee
K
karengH5531QT Family England
10
Perfect
Pros:

Overall excellent staff and service and very polite and welcoming

2026-07-22 via Tripadvisor
O
O3023TDmarkm Family
10
Holiday stay over
Pros:

We have stayed at Novotel Birmingham a few times and always a nice experience, had a meal in the restaurant this evening and served by Kritika loverly polite and helpful lady, nicely explained the specials and the menu. Nice and attentive staff.

2026-07-22 via Tripadvisor