Novotel Birmingham Airport Terminal Building - NEC

Hotels
•
Novotel
8.4 (5826 reviews)
Birmingham Airport , Bickenhill , gb

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Location
Comfortable rooms
Friendly staff
Cons:
Cleanliness issues
Overpriced food
Limited menu options

Categories

Cleanliness
7.79
Some reviews mention unclean rooms and a wet towel, reflecting issues with cleanliness.
Service
9.26
Overall positive feedback about helpful and polite staff.
Location
9.3
Multiple reviews highlight the great location, especially for airport access.
Room Quality
8.25
Rooms were generally comfortable, though issues like poor cleaning reported.
Amenities
8.78
Facilities received positive remarks, although breakfast selection was criticized.
Value for Money
7.24
Reviews indicated the hotel is overpriced for what is offered.
Food and Beverage
7.79
Food quality was good, but the menu was limited and considered expensive.
Overall Experience
8.76
General satisfaction with the stay, despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 23:10

Property Description

Convenience at Your Doorstep

Prime Location: The Novotel Birmingham Airport is just a stone's throw away from the airport terminals, making it the closest 4-star hotel in the vicinity. Enjoy the convenience of a short 1-minute walk to the Birmingham Airport complex.

Modern Comforts: Experience modern rooms equipped with Wi-Fi access, flat-screen TVs, soundproofing, and private bathrooms. Indulge in fine European cuisine at the stylish Elements Restaurant or unwind at the Elements Bar with a variety of snacks and beverages.

Family-Friendly: Take advantage of the Novotel Family Policy, allowing up to 2 children to stay for free. Plus, enjoy a late check-out on Sundays until 17:00, subject to availability.

Ready to elevate your travel experience? Book your stay at Novotel Birmingham Airport now!

Important information:

Minors under 18 must be accompanied by parents or legal representatives. Third person named by parents must present their written authorization (certified signature).

Please note that the credit card used to book must be presented on arrival.

Access to the hotel front entrance is for drop-off and pick up only, tickets will be validated for a maximum of 10 minutes.

We are going cashless from the 1st of March 2022

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BHX

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    Children up to and including 16 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and charges may be applicable.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.4
Based on 5826 reviews
Cleanliness: 7.79
Service: 9.26
Location: 9.3
Room Quality: 8.25
Amenities: 8.78
Value for Money: 7.24
Food and Beverage: 7.79
Overall Experience: 8.76
A
Anthony • couple • gb
10
Very good
Pros:

This is a good hotel in an ideal location for the airport

Cons:

Nothing all good

2026-05-23 • via Nuitee
S
Steven • family_with_children • gb
2
Disappointing start to our holiday.
Pros:

Clean and friendly staff. Located close to the departure gates.

Cons:

We were put in a room next to a goods lift and above what sounded like storage. Excessive banging and movement all through the night. Kept all 4 of us awake all night. Disappointing start to the holiday.

2026-05-23 • via Nuitee
D
Dr Sally • couple • za
9
2026-05-22 • via Nuitee
Øvrebø • solo_traveller • no
8
2026-05-21 • via Nuitee
S
Simon • extended_group • gb
9
All good , none of the negatives would stop me booking again
Pros:

Superb mattress!!! Very good breakfast included, close to NEC so very convenient. Staff in restaraunt were very good, in fact all of the staff were excellent and attentive

Cons:

The fact that parking discounts were no longer available made the whole stay rather more expensive than in should have been. Was quite difficult to find hotel entrance and was not well signposted, I ended up walking up a 'no pedestrian' ramp in order to gain access

2026-05-20 • via Nuitee
M
Michael • solo_traveller • gb
9
Pros:

All good 1 minute walk to departures

Cons:

Just one thing steak over cooked

2026-05-20 • via Nuitee
N
Natalie • family_with_children • gb
9
2026-05-18 • via Nuitee
A
Angelika • couple • gb
5
Nothing to write home about.
Pros:

very close to the airport

Cons:

rooom too warm, beds too small, meal too expensive

2026-05-18 • via Nuitee
J
Jan • solo_traveller • nl
7
Pros:

Personeel was behoorlijk onvriendelijk, vooral in de ochtend bij het uitchecken en ontbijt

2026-05-18 • via Nuitee
S
Sonata • solo_traveller • gb
9
2026-05-17 • via Nuitee
J
Jade • solo_traveller • gb
9
2026-05-16 • via Nuitee
O
Olivia • solo_traveller • gb
3
Paid for a large double bed and it was two single beds put together, really nice lady at reception moved me to another r
Pros:

The location was good for my business trip

Cons:

Rooms and room extras incorrectly advertised, not clean, plug sockets not working

2026-05-16 • via Nuitee
A
Angeleen • solo_traveller • es
3
Service was good. Sewerage smell spoiled it .Have stayed before several times .
Pros:

Everything except bad smell in bathroom

Cons:

The bathroom that smelt awful. I discovered bath plug out and the smell came from the plug hole which was full of grunge. Before that I complained,someone came and sprayed,no different .couldn’t shower or bath

2026-05-15 • via Nuitee
A
Alison • solo_traveller • gb
10
2026-05-15 • via Nuitee
K
Kath • couple • gb
10
2026-05-14 • via Nuitee
G
Götz • solo_traveller • de
8
2026-05-14 • via Nuitee
S
Shawna-Kay • solo_traveller • gb
1
2026-05-14 • via Nuitee
R
Rymer • family_with_children • gb
8
Pros:

Hotel was idea for a early morning flight

2026-05-14 • via Nuitee
F
Fran • solo_traveller • gb
10
An extremely well located, comfortable stay
Pros:

Everything!
We had a comfortable, relaxed stay before our flight. The location was perfect.

Cons:

The breakfast was a bit pricey, but otherwise, no issues

2026-05-14 • via Nuitee
J
Joanne • solo_traveller • gb
9
Makes an early flight easier
Pros:

Trendy and very near terminal

Cons:

N/a

2026-05-13 • via Nuitee