Hotel Dann Carlton Belfort Medellin

Hotels
•
Dann Hotels
8.8 (4770 reviews)
Calle 17 No 40B - 300 , Medellín , co
+57 604 4445252

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Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Great breakfast
Excellent service
Comfortable rooms
Cons:
Dirty chairs
Slow service in restaurant
Inconsistent food quality

Categories

Cleanliness
8.58
The installations are always clean, but some reviews cited issues with dirty seating in rooms.
Service
9.35
The attention from staff is generally praised as excellent, although some service issues were noted.
Location
8.89
Many reviews mentioned good location, particularly for business travelers.
Room Quality
8.64
Rooms were comfortable, though issues with mattress quality were mentioned.
Amenities
9.07
The amenities such as the pool and breakfast were generally well-received.
Value for Money
8.83
Fairly priced for the quality and services provided.
Food and Beverage
7.88
Mixed reviews on the food quality; some praised breakfast while others disliked the meals.
Overall Experience
9.15
Overall, guests had a positive experience, with several returning for multiple stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 20:09

Property Description

Panoramic Hot Tub and Swimming Pool
Indulge in luxury at our hotel with a breathtaking panoramic hot tub and a serene swimming pool surrounded by lush vegetation and comfortable sun loungers.

Gym Facilities and Free WiFi
Stay active during your stay with access to our well-equipped gym facilities, and stay connected with complimentary high-speed WiFi throughout the property.

Elegant Rooms and Dining Options
Relax in our air-conditioned rooms adorned with hardwood floors and stylish wooden furniture. Enjoy a delicious buffet breakfast with a variety of options and savor Italian cuisine at Orvietto Restaurant.

Experience comfort and sophistication at Hotel Dann Carlton Belfort Medellin. Book now for an unforgettable stay!

Important information:

Please note extra beds are only available in the junior suites and suites.

As per Colombia's tax laws Foreign visitors and Colombian citizens currently living outside Colombia are tax-exempt (19% VAT) when receive a PIP3, PIP5, PIP6, PIP10, TP7, TP11 stamp or TP12 visa upon entry to the country. Exemption only applies to room package rates (accommodations plus service). Permit must be shown upon arrival.

This tax is not automatically calculated in the total cost of the reservation.

Please note that additional guests will need to pay an additional surcharge. The hotel will charge the guests credit card or deposit if there is an additional guest.

When booking 3 rooms or more, different policies and additional supplements may apply.

To maintain the safety and quality of the experience for all guests, it is necessary to register companions during the Check In process. In this case the value of the additional person will be $99,000 COP + VAT. If the companions are not present at the time of Check In, their personal information is required to carry out Pre-Registration. If the information is not registered on time it will not be refundable.

According to Colombian law 2068 of 2020, companions can only be registered with an official document, a citizenship card for national guests and a passport for foreign guests. It is necessary to print and sign the hotel registry for each companion and clarify to the reservation holder that when their visitor is going to leave the hotel, they must inform the Reception, otherwise this value will be charged for the rest of the nights of their stay. and the cancellation of the charge cannot be requested.

Guests not registered at Check In will have a charge of $99 USD or its equivalent in Colombian pesos according to the hotel's exchange rate in force and must be paid before entering the room. This value is per day and per person.”Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MDE

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.8
Based on 4770 reviews
Cleanliness: 8.58
Service: 9.35
Location: 8.89
Room Quality: 8.64
Amenities: 9.07
Value for Money: 8.83
Food and Beverage: 7.88
Overall Experience: 9.15
G
Gloria • family_with_children • co
9
Tranquila y confortable.
Pros:

Seria bueno, contar con el menú de comida rápida que llevan a la habitación, poderlo adquirir también el el restaurante, en nuestro caso, en la noche queríamos algo sencillo y no pudimos comer en el restaurante nos toco en la habitación.

2026-07-24 • via Nuitee
W
William • solo_traveller • co
9
2026-07-24 • via Nuitee
K
Karen Julieth • family_with_children • co
5
Buena ubicación
Pros:

La ubicación

Cons:

Demasiado pequeño
La comida nada buena
La atención del personal no tan buena
La habitación pequeña , el baño la puerta pegada al sanitario, demasiado pequeño, las almohadas mal.

2026-07-24 • via Nuitee
R
Ruben • solo_traveller • cl
10
Todo resultó excelente durante mi estadía en los dos hoteles de medellín.
Pros:

Todo funcionó perfectamente

Cons:

No tengo ninguna queja

2026-07-23 • via Nuitee
D
David • couple • ec
9
2026-07-23 • via Nuitee
K
Karen • couple • ec
9
Muy buena
Pros:

Su confort

Cons:

El sábado 18 fue el cumple de mi pareja, el viernes avisamos pero no tuvieron el detalle. El domingo que reclame me dijeron que ya había pasado la fecha. Pero cuando hicimos el check out nos dieron un pastel …

2026-07-23 • via Nuitee
S
sebasflorez17 • couple • cl
8
2026-07-22 • via Nuitee
C
carlos Vicente • solo_traveller • co
10
2026-07-22 • via Nuitee
J
Juan Jose Mendez • solo_traveller • do
10
Pros:

El servicio al cliente

Cons:

Que por lo menos debieron incluirles a las habitaciones agua potable gratis a los huéspedes

2026-07-21 • via Nuitee
J
Juan Ernesto vesga • family_with_children • co
9
2026-07-21 • via Nuitee
C
Claudia Elizabeth • family_with_children • us
10
2026-07-21 • via Nuitee
N
Nohemi • couple • co
10
2026-07-20 • via Nuitee
O
Osalas • couple • co
10
Overall, I had a very pleasant stay and would gladly recommend this hotel to other travelers.
Pros:

What did you like?
The hotel has an excellent location, making it easy to explore the city and reach nearby attractions. The room was clean, comfortable, and well-maintained, and the staff were friendly and helpful throughout my stay. The breakfast offered a good variety of fresh and tasty options.

2026-07-20 • via Nuitee
P
Pablo • solo_traveller • co
10
Pros:

No

Cons:

No

2026-07-20 • via Nuitee
D
Daniel • couple • co
8
Tranquilidad
Pros:

Tiene buena relación precio beneficio.
El colchón bueno. El desayuno bueno.

Cons:

hotel es muy viejo y las instalaciones están un poco deterioradas como las chapas, ventanas, turco.

2026-07-20 • via Nuitee
L
Luis Carlos • family_with_children • co
9
2026-07-19 • via Nuitee
E
Egna Helena • solo_traveller • it
8
Pros:

Los desayunos

2026-07-18 • via Nuitee
W
wilfran • couple • pa
10
2026-07-18 • via Nuitee
J
James • couple • us
5
I wouldn’t stay here anymore, first and last.
Pros:

I got to the property and they charged me more of what I was supposed to pay. I got two rooms with my family and the breakfast mananger was asking my kids what # was my trim and how many people were in the room. My kids got afraid.

Cons:

Outdated

2026-07-17 • via Nuitee
J
Jose • family_with_children • pr
10
Excelente
Pros:

Bueno

Cons:

Laa neveras no sirven única queja

2026-07-17 • via Nuitee