Hotel Dann Carlton Belfort Medellin

Hotels
•
Dann Hotels
8.8 (4652 reviews)
Calle 17 No 40B - 300 , Medellín , co

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Great breakfast
Excellent service
Comfortable rooms
Cons:
Dirty chairs
Slow service in restaurant
Inconsistent food quality

Categories

Cleanliness
8.58
The installations are always clean, but some reviews cited issues with dirty seating in rooms.
Service
9.35
The attention from staff is generally praised as excellent, although some service issues were noted.
Location
8.89
Many reviews mentioned good location, particularly for business travelers.
Room Quality
8.64
Rooms were comfortable, though issues with mattress quality were mentioned.
Amenities
9.07
The amenities such as the pool and breakfast were generally well-received.
Value for Money
8.83
Fairly priced for the quality and services provided.
Food and Beverage
7.88
Mixed reviews on the food quality; some praised breakfast while others disliked the meals.
Overall Experience
9.15
Overall, guests had a positive experience, with several returning for multiple stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 20:09

Property Description

Panoramic Hot Tub and Swimming Pool
Indulge in luxury at our hotel with a breathtaking panoramic hot tub and a serene swimming pool surrounded by lush vegetation and comfortable sun loungers.

Gym Facilities and Free WiFi
Stay active during your stay with access to our well-equipped gym facilities, and stay connected with complimentary high-speed WiFi throughout the property.

Elegant Rooms and Dining Options
Relax in our air-conditioned rooms adorned with hardwood floors and stylish wooden furniture. Enjoy a delicious buffet breakfast with a variety of options and savor Italian cuisine at Orvietto Restaurant.

Experience comfort and sophistication at Hotel Dann Carlton Belfort Medellin. Book now for an unforgettable stay!

Important information:

Please note extra beds are only available in the junior suites and suites.

As per Colombia's tax laws Foreign visitors and Colombian citizens currently living outside Colombia are tax-exempt (19% VAT) when receive a PIP3, PIP5, PIP6, PIP10, TP7, TP11 stamp or TP12 visa upon entry to the country. Exemption only applies to room package rates (accommodations plus service). Permit must be shown upon arrival.

This tax is not automatically calculated in the total cost of the reservation.

Please note that additional guests will need to pay an additional surcharge. The hotel will charge the guests credit card or deposit if there is an additional guest.

When booking 3 rooms or more, different policies and additional supplements may apply.

To maintain the safety and quality of the experience for all guests, it is necessary to register companions during the Check In process. In this case the value of the additional person will be $99,000 COP + VAT. If the companions are not present at the time of Check In, their personal information is required to carry out Pre-Registration. If the information is not registered on time it will not be refundable.

According to Colombian law 2068 of 2020, companions can only be registered with an official document, a citizenship card for national guests and a passport for foreign guests. It is necessary to print and sign the hotel registry for each companion and clarify to the reservation holder that when their visitor is going to leave the hotel, they must inform the Reception, otherwise this value will be charged for the rest of the nights of their stay. and the cancellation of the charge cannot be requested.

Guests not registered at Check In will have a charge of $99 USD or its equivalent in Colombian pesos according to the hotel's exchange rate in force and must be paid before entering the room. This value is per day and per person.”Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Swimming pool: Closed from Wed, May 20, 2026 until Mon, Jun 15, 2026

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MDE

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.8
Based on 4652 reviews
Cleanliness: 8.58
Service: 9.35
Location: 8.89
Room Quality: 8.64
Amenities: 9.07
Value for Money: 8.83
Food and Beverage: 7.88
Overall Experience: 9.15
J
JAIME • solo_traveller • co
9
Pros:

excelente desayuno

2026-05-22 • via Nuitee
M
Miryam Adriana • family_with_children • co
7
2026-05-21 • via Nuitee
N
NELSY LIGIA • couple • co
10
Excelente estadía
Pros:

Recibieron a mi mascota y nos dieron una cama

2026-05-21 • via Nuitee
H
Hernan • couple • co
7
Excelente calidad precio
Pros:

Buen desayuno

Cons:

Iluminación habitación

2026-05-20 • via Nuitee
J
José • solo_traveller • pe
3
Anécdota.
Pros:

El enorme esfuerzo que Yurleydi hizo para salvar la confusión y poder cambiar mi estancia al otro lado de la cadena.

Cons:

Que DANN se vende como cadena, pero el servicio no es de una cadena.

2026-05-20 • via Nuitee
G
González Jiménez • solo_traveller • co
10
Pros:

Habitación excelente, camas demasiado cómodas.

2026-05-20 • via Nuitee
M
Marlyn • solo_traveller • co
10
Pros:

La limpieza

Cons:

Tardaron en encontrar mi reserva, apersar qué envié un correo y lo respondieron.

2026-05-19 • via Nuitee
J
JUAN • family_with_children • co
1
2026-05-19 • via Nuitee
G
Garcia Ramos • couple • pe
5
Regular
Cons:

El personal poco amable,. Defectos en el aire acondicionado, dan pocas toallas y para ser un 5 estrellas ni si quiera agua te ofrecen

2026-05-19 • via Nuitee
M
Molinas Velez • solo_traveller • co
10
2026-05-18 • via Nuitee
B
Bibiana • solo_traveller • co
8
agradeable
Pros:

La ubicacion y el confort

Cons:

No se si es porque estan en limpieza de las fachadas pero mi ventana exterior estaba muy sucia

2026-05-18 • via Nuitee
V
Vilchez • couple • ve
1
El personal no tiene ética profesional
Cons:

Mala atención del personal

2026-05-16 • via Nuitee
F
Felix • solo_traveller • co
4
Pésima atencion
Pros:

Las habitaciones

Cons:

Ningúna atención ante una situación urgente con apagado de la luz no enviaron asistencia. Bano a oscuras afeitado a oscuras. Gran disgusto antes del check out. Empleado ni siquiera pidió disculpas solo preocupado por cobrar un consumo de mijibar

2026-05-16 • via Nuitee
V
Vilchez • couple • ve
1
No volvería
Cons:

Mala atención , el personal trato muy mal

2026-05-16 • via Nuitee
S
Susan • solo_traveller • jm
10
2026-05-14 • via Nuitee
L
Leobardo • solo_traveller • co
10
2026-05-13 • via Nuitee
E
Eiless Vanessa • couple • de
10
2026-05-12 • via Nuitee
S
Santiago • solo_traveller • co
5
Pros:

La habitación es muy cómoda

Cons:

Nunca me enviaron la factura

2026-05-12 • via Nuitee
D
Dayana • family_with_children • co
10
Precio calidad de servicio.
Pros:

Todo el desayuno exquisito.

Cons:

Todo super bien, me gustó todo.

2026-05-12 • via Nuitee
S
Sandeep • solo_traveller • us
10
Loved it
Pros:

Staff

Cons:

Nothing

2026-05-11 • via Nuitee