Hotel Dann Carlton Belfort Medellin

Hotels
Dann Hotels
8.8 (4856 reviews)
Calle 17 No 40B - 300 , Medellín , co

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Great breakfast
Excellent service
Comfortable rooms
Cons:
Dirty chairs
Slow service in restaurant
Inconsistent food quality

Categories

Cleanliness
8.58
The installations are always clean, but some reviews cited issues with dirty seating in rooms.
Service
9.35
The attention from staff is generally praised as excellent, although some service issues were noted.
Location
8.89
Many reviews mentioned good location, particularly for business travelers.
Room Quality
8.64
Rooms were comfortable, though issues with mattress quality were mentioned.
Amenities
9.07
The amenities such as the pool and breakfast were generally well-received.
Value for Money
8.83
Fairly priced for the quality and services provided.
Food and Beverage
7.88
Mixed reviews on the food quality; some praised breakfast while others disliked the meals.
Overall Experience
9.15
Overall, guests had a positive experience, with several returning for multiple stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 20:09

Property Description

Panoramic Hot Tub and Swimming Pool
Indulge in luxury at our hotel with a breathtaking panoramic hot tub and a serene swimming pool surrounded by lush vegetation and comfortable sun loungers.

Gym Facilities and Free WiFi
Stay active during your stay with access to our well-equipped gym facilities, and stay connected with complimentary high-speed WiFi throughout the property.

Elegant Rooms and Dining Options
Relax in our air-conditioned rooms adorned with hardwood floors and stylish wooden furniture. Enjoy a delicious buffet breakfast with a variety of options and savor Italian cuisine at Orvietto Restaurant.

Experience comfort and sophistication at Hotel Dann Carlton Belfort Medellin. Book now for an unforgettable stay!

Important information:

Please note extra beds are only available in the junior suites and suites.

As per Colombia's tax laws Foreign visitors and Colombian citizens currently living outside Colombia are tax-exempt (19% VAT) when receive a PIP3, PIP5, PIP6, PIP10, TP7, TP11 stamp or TP12 visa upon entry to the country. Exemption only applies to room package rates (accommodations plus service). Permit must be shown upon arrival.

This tax is not automatically calculated in the total cost of the reservation.

Please note that additional guests will need to pay an additional surcharge. The hotel will charge the guests credit card or deposit if there is an additional guest.

When booking 3 rooms or more, different policies and additional supplements may apply.

To maintain the safety and quality of the experience for all guests, it is necessary to register companions during the Check In process. In this case the value of the additional person will be $99,000 COP + VAT. If the companions are not present at the time of Check In, their personal information is required to carry out Pre-Registration. If the information is not registered on time it will not be refundable.

According to Colombian law 2068 of 2020, companions can only be registered with an official document, a citizenship card for national guests and a passport for foreign guests. It is necessary to print and sign the hotel registry for each companion and clarify to the reservation holder that when their visitor is going to leave the hotel, they must inform the Reception, otherwise this value will be charged for the rest of the nights of their stay. and the cancellation of the charge cannot be requested.

Guests not registered at Check In will have a charge of $99 USD or its equivalent in Colombian pesos according to the hotel's exchange rate in force and must be paid before entering the room. This value is per day and per person.”Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MDE

Location

Guest Reviews

8.8
Based on 4856 reviews
Cleanliness: 8.58
Service: 9.35
Location: 8.89
Room Quality: 8.64
Amenities: 9.07
Value for Money: 8.83
Food and Beverage: 7.88
Overall Experience: 9.15
G
Germán solo_traveller co
4
Decepcionante
Pros:

La atención del personal.

Cons:

Encontré manchas de sangre en las sábanas, manchas y chorreados en las paredes, me cambiaron de habitación y encontré una cucaracha en la otra… A pesar de la excelente actitud del personal en atender mis requerimientos, el hotel está en mal estado general, muy viejo y sin un adecuado aseo y mantenimiento.

2026-08-08 via Nuitee
N
Nico solo_traveller fr
9
Pros:

Las infraestructuras y la amabilidad de todo el personal del hotel

Cons:

En ese sector es difícil encontrar un restaurante yendo a pié. Toca tomar taxi para ir a cualquier lugar de interés.

2026-08-08 via Nuitee
E
Eliana family_with_children co
10
2026-08-07 via Nuitee
B
Brown extended_group jm
10
The overall stay was good. The place was quiet and relaxing
Pros:

The breakfast was great. Daniel was a very good sever/assistant

Cons:

Dirty towel was in the room, also the sheet did not look clean

2026-08-07 via Nuitee
Y
Yorlenis solo_traveller co
10
Pros:

Tranquilidad

2026-08-07 via Nuitee
L
liliana solo_traveller co
10
2026-08-07 via Nuitee
M
maria teresa extended_group co
9
Pros:

habia un poco de plvo pues estan renovando la fachada

2026-08-06 via Nuitee
L
liliana andrea solo_traveller co
9
2026-08-06 via Nuitee
C
Cristian Camilo solo_traveller co
9
Pros:

La ubicación, la limpieza, la habitación y la cama espectacular!

Cons:

Personal del restaurante

2026-08-06 via Nuitee
O
OROZCO RAMIREZ solo_traveller co
10
Pros:

El servicio es espectacular

Cons:

Todo me gusto

2026-08-06 via Nuitee
A
ANDRES family_with_children es
9
Pros:

Bon eamorzar i a una caminada de Provenza per sopar. Personal molt amable.

2026-08-04 via Nuitee
M
Marc family_with_children us
4
it is not a 5 star hotel, to expensive for what it is wouldnt stay there again.
Pros:

room is big, the shower was great lots of pressure, big TV

Cons:

The hotel is near nowhere meaning you have to take a taxi to do whatever. who ever design the hotel did a terrible job
for example, to go to the pool you have to through the lobby and restaurant same thing to the turkish bath through the gym and last the room bathroom is very small when you open the door it almost hit the toilet meaning you have to go inside the shower to close the door and viseversa.

2026-08-04 via Nuitee
B
BERNAL family_with_children us
8
2026-08-04 via Nuitee
M
Mayra couple co
10
Felicidad
Pros:

El desayuno estuvo muy bueno y su ubicación muy top.

2026-08-03 via Nuitee
R
RAMSES solo_traveller us
10
2026-08-03 via Nuitee
R
RAMSES extended_group us
10
2026-08-03 via Nuitee
D
DAIRO solo_traveller co
4
2026-08-02 via Nuitee
G
Gerardo family_with_children pa
9
Pros:

Estuvo bueno

Cons:

Excelentes opciones

2026-08-02 via Nuitee
M
Monica couple co
10
Muy bien
Pros:

La ubicación, la limpieza y la atención

Cons:

Nada

2026-08-02 via Nuitee
K
Karen Julieth family_with_children co
5
Buena ubicación
Pros:

La ubicación

Cons:

Demasiado pequeño
La comida nada buena
La atención del personal no tan buena
La habitación pequeña , el baño la puerta pegada al sanitario, demasiado pequeño, las almohadas mal.

2026-07-24 via Nuitee