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Discover a serene oasis in the heart of Istanbul at Valens Hotel Downtown, where luxury meets comfort.
Revitalizing Spa Experience
Unwind at our full-service spa, offering a range of soothing massages to melt away your stress. Elevate your stay with access to our rejuvenating indoor pool, sauna, and well-equipped fitness center.
Modern Comforts
Stay connected and entertained in one of our 50 air-conditioned rooms, featuring minibars and LED televisions. Enjoy complimentary wireless internet and relax in private bathrooms with rainfall showerheads for a truly luxurious experience.
Exceptional Service and Amenities
Indulge in our 24-hour room service and a delightful complimentary buffet breakfast every morning. Our multilingual staff and concierge services are here to cater to your every need, ensuring a memorable stay.
Book your escape now and experience all that Valens Hotel Downtown has to offer!
Pets not allowed
Service animals not allowed
Contactless check-out is available
Essential workers only - NO
Professional property host/manager
Great property, but misleading information regarding facilities
The hotel itself is very nice, spacious, and clean; we didn't have any issues with the room quality or the property maintenance. However, I am leaving a 3-star review because of the misleading information regarding the hotel amenities.
On Booking.com, the listing states that the pool and gym are included in the room price. This is not true. When we arrived, we were told we had to pay an extra 10€ per hour, per person for the pool, and 500 Lira for gym access. We booked this hotel specifically with the intention of relaxing by the pool and training, so having to pay extra for services we thought were included feels like a scam.
Furthermore, we booked for 5 people. Upon check-in, the receptionist tried to give us a room with only two beds, effectively expecting three of us to share one bed. It was only after we made it clear that we would leave if this wasn't fixed that they managed to find us a room with enough beds. The problem was eventually resolved, but it should never have happened in the first place.
Please, update your website to clearly state that the gym and pool are not included in the room price to avoid misleading future guests.
Everything is good specially hüseyin Nesrin Elena so can comfortably and clean hotel is area is the best area so everything’s good
emplacement géographique proche de tout et surtout a 5 min du tram le personnel bienveillant gentille serviable
la piscine spa était chère 1000 tl par personne nous étions prêts a payer la somme mais le personnel de la piscine était très aigris
Nesrin was very polite and made our stay extremely comfortable. Many thanks to the entire hotel staff. We will definitely visit again many times in the future. 😊🏨
Nisrin was very polite and made our stay extremely comfortable. Many thanks to the entire hotel staff. We will definitely visit again many times in the future. 😊🏨
Her şey çok güzeldi, özellikle müdür şeyhmus bey ve bijan bey çok yardımcı oldular, tekrar gelmeyi düşünüyoruz,kahvaltıda personelin gürültüsü hariç her şey 10 numara.
Nichts
Alles
Obwohl in einer ruhigen Seitenstraße gelegen, befindet sich das Hotel zentral und nur wenige Gehminuten zum Bus, Straßenbahn und Metro.
Der Abflussgestank war unerträglich. Auf das Frühstück kann man dankend verzichten, nicht ansprechend und der Raum sehr kalt. Kaffee gibt es nur instand aus Tüten. Auf dem Zimmer gibt es einen Wasserkocher, nur die Steckdose muss im Zimmer gesucht werden. Das Zimmer wurde nur auf Anfrage gereinigt.
Hyvä sijantti
Ruoasta ja siivoojat eivät tullut siivoamaan huoneessani 4 päiväksi
Dans cet établissement, j’ai bien aimé l’accueil
Le petit déjeuner, j’aurais bien aimé qu’il propose un peu plus de choses
Personalet var veldig hyggelige og ga god service.
Jeg har ingenting spesielt å klage på.
Alt var greit.
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