InterContinental Sydney Double Bay by IHG

Hotels
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InterContinental Hotels & Resorts
8.3 (1034 reviews)
33 Cross Street, Double Bay , Sydney , AU
+61 2 8388 8388

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Poor cleanliness
Uncomfortable rooms

Categories

Cleanliness
6.51
Several mentions of dirtiness and poor maintenance, which severely impacted the perception of cleanliness.
Service
8.98
Though some staff were friendly, there were significant complaints about delayed service and rude staff interactions.
Location
10
Many reviews highlight the amazing location of the hotel, making it a strong positive aspect.
Room Quality
7.47
Rooms reported as old with maintenance issues like peeling wallpaper and cold food service.
Amenities
8.49
Amenities such as the pool setting received praise, but general quality is lacking based on other reviews.
Value for Money
7.96
Many felt the hotel was overpriced for the value received compared to expected standards.
Food and Beverage
7.51
Issues with food temperature and quality were noted, leading to lower expectations.
Overall Experience
9.5
Generally good experience marked by staff friendliness but marred by significant complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 07:00

Property Description

Luxurious Seaside Accommodation
Indulge in the luxurious seaside accommodation at InterContinental Sydney Double Bay, just a short drive from the bustling Sydney City Centre. Relax by the stunning outdoor swimming pool, surrounded by limestone rock walls and chic day beds, or sip a cocktail at the rooftop bar while enjoying a picturesque sunset.

Convenient Location and Amenities
Located a stone's throw away from Sydney Opera House, with a variety of shopping and dining options nearby, InterContinental Double Bay offers the perfect blend of convenience and luxury. The hotel also provides air-conditioned rooms with modern amenities, including a flat-screen TV, minibar, and complimentary toiletries.

Exceptional Services
Experience top-notch services such as room service, concierge assistance, and valet parking during your stay. Whether you're exploring the city or unwinding at the hotel, InterContinental Sydney Double Bay ensures a memorable and comfortable experience.

Ready to elevate your stay? Book now at InterContinental Sydney Double Bay for a luxurious seaside retreat!

Important information:

Please note that there is a 1.5% charge when you pay with a Visa, MasterCard or American Express credit card and a 3% charge when you pay with a Diners Club credit card.

Please note parking is valet.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SYD

Location

Guest Reviews

8.3
Based on 1034 reviews
Cleanliness: 6.51
Service: 8.98
Location: 10
Room Quality: 7.47
Amenities: 8.49
Value for Money: 7.96
Food and Beverage: 7.51
Overall Experience: 9.5
T
Tammie • couple • au
10
Our stay was brief but lovely. Room service was lovely too.
2026-09-17 • via Nuitee
I
IFUNANYA • solo_traveller • au
7
2026-09-16 • via Nuitee
T
Tracey • couple • gb
10
2026-09-16 • via Nuitee
G
George • couple • au
10
2026-09-16 • via Nuitee
D
David • couple • au
10
2026-09-13 • via Nuitee
I
Isabel • family_with_children • au
10
2026-09-12 • via Nuitee
A
Alicia • family_with_children • au
8
Pros:

Location is amazing

Cons:

When I tried to change my booking and cancel a room they were not responsive as I used a third party to book . Difficult to cancel .

2026-09-08 • via Nuitee
E
Edward • couple • au
1
2026-09-08 • via Nuitee
H
Hayden • couple • au
10
Great stay, would come back
Pros:

Love it

Cons:

Non smoking on the balcony…

2026-09-07 • via Nuitee
N
Neil • couple • gb
7
location is great , near Knox Street
Pros:

Location and staff

Cons:

Cleanliness, dated

2026-09-06 • via Nuitee
G
Graeme • couple • au
9
Very satisfactory. Desk staff and Concierge a credit to the hotel.
Pros:

Breakfast, superb balcony, comfortable beds.

Cons:

Went for a drink to the main bar one evening and things seemed to be in a state of confusion.
We left and went elsewhere.

2026-09-06 • via Nuitee
O
Orazia • couple • au
10
2026-09-05 • via Nuitee
J
Jonathan • solo_traveller • au
10
2026-09-02 • via Nuitee
M
Mark • couple • au
7
2026-09-01 • via Nuitee
C
Chloe • extended_group • tw
5
Pros:

A little bit old about HW.

Cons:

Far away from down town.

2026-08-31 • via Nuitee
H
Harshwardhan • solo_traveller • au
5
2026-08-31 • via Nuitee
R
Roslyn • solo_traveller • au
10
A wonderful experience, a shame I was only spending one night in Sydney.
Pros:

Excellent location, Unobtrusive but helpful staff, clean and fresh facilities.

Cons:

Leaving….

2026-08-31 • via Nuitee
Y
Yulia • couple • au
9
2026-08-23 • via Nuitee
R
Roy • couple • au
10
2026-08-21 • via Nuitee
R
Roy • couple • au
10
Pros:

Sophie was incredibly helpful with my stay at double bay and really helped me with incredible customer service and allowed us to have a very enjoyable experience during our stay.

2026-08-21 • via Nuitee