InterContinental Sydney Double Bay by IHG

Hotels
•
InterContinental Hotels & Resorts
8.3 (1001 reviews)
33 Cross Street, Double Bay , Sydney , au
+61 2 8388 8388

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Poor cleanliness
Uncomfortable rooms

Categories

Cleanliness
6.51
Several mentions of dirtiness and poor maintenance, which severely impacted the perception of cleanliness.
Service
8.98
Though some staff were friendly, there were significant complaints about delayed service and rude staff interactions.
Location
10
Many reviews highlight the amazing location of the hotel, making it a strong positive aspect.
Room Quality
7.47
Rooms reported as old with maintenance issues like peeling wallpaper and cold food service.
Amenities
8.49
Amenities such as the pool setting received praise, but general quality is lacking based on other reviews.
Value for Money
7.96
Many felt the hotel was overpriced for the value received compared to expected standards.
Food and Beverage
7.51
Issues with food temperature and quality were noted, leading to lower expectations.
Overall Experience
9.5
Generally good experience marked by staff friendliness but marred by significant complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 07:00

Property Description

Luxurious Seaside Accommodation
Indulge in the luxurious seaside accommodation at InterContinental Sydney Double Bay, just a short drive from the bustling Sydney City Centre. Relax by the stunning outdoor swimming pool, surrounded by limestone rock walls and chic day beds, or sip a cocktail at the rooftop bar while enjoying a picturesque sunset.

Convenient Location and Amenities
Located a stone's throw away from Sydney Opera House, with a variety of shopping and dining options nearby, InterContinental Double Bay offers the perfect blend of convenience and luxury. The hotel also provides air-conditioned rooms with modern amenities, including a flat-screen TV, minibar, and complimentary toiletries.

Exceptional Services
Experience top-notch services such as room service, concierge assistance, and valet parking during your stay. Whether you're exploring the city or unwinding at the hotel, InterContinental Sydney Double Bay ensures a memorable and comfortable experience.

Ready to elevate your stay? Book now at InterContinental Sydney Double Bay for a luxurious seaside retreat!

Important information:

Please note that there is a 1.5% charge when you pay with a Visa, MasterCard or American Express credit card and a 3% charge when you pay with a Diners Club credit card.

Please note parking is valet.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SYD

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs AUD 77 per day.

Location

Guest Reviews

8.3
Based on 1001 reviews
Cleanliness: 6.51
Service: 8.98
Location: 10
Room Quality: 7.47
Amenities: 8.49
Value for Money: 7.96
Food and Beverage: 7.51
Overall Experience: 9.5
J
Justin • solo_traveller • au
10
2026-07-24 • via Nuitee
M
Margaret • solo_traveller • au
10
2026-07-24 • via Nuitee
V
Vancau • family_with_children • au
8
2026-07-22 • via Nuitee
F
Fergus • couple • nz
10
Convenient - great trip with my grandad!
Pros:

Location, art galleries, water taxies!

2026-07-20 • via Nuitee
S
Sparks • solo_traveller • au
7
2026-07-20 • via Nuitee
K
Kaitlin • couple • au
10
Excellent stay, staff went out of their way to make my birthday extra special- fabulous stay as always.
2026-07-19 • via Nuitee
C
COLIN • solo_traveller • au
10
2026-07-18 • via Nuitee
M
Maite • couple • au
10
2026-07-16 • via Nuitee
P
Polina • family_with_children • au
9
2026-07-15 • via Nuitee
D
Debra • couple • nz
8
Just what we needed :)
Pros:

Great location. Double bay has a lot to offer and close to ferry train and buses. The staff were very friendly and helpful

Cons:

The decor is a bit dated

2026-07-13 • via Nuitee
L
Laura • couple • au
9
2026-07-13 • via Nuitee
R
Rosa • solo_traveller • au
5
it was fair
Pros:

Location

Cons:

needs a refresher
winter stays / rooms need blankets

2026-07-13 • via Nuitee
D
Daniel • solo_traveller • au
10
Great time will come back again
Pros:

Staff where amazing!

2026-07-12 • via Nuitee
A
Amanda • couple • au
8
Pros:

Location, views, mini bar, staff

Cons:

One broken lift and room was serviced very late

2026-07-12 • via Nuitee
C
chandika • couple • au
9
Another good stay
Pros:

Always good service
Concierge was excellent

Cons:

All good

2026-07-12 • via Nuitee
S
Su • couple • nz
9
2026-07-09 • via Nuitee
C
Cassandra • couple • au
9
Exceptional
Pros:

Location brilliant. Excellent restaurants in the area

2026-07-07 • via Nuitee
P
Phoenix • solo_traveller • au
10
2026-07-05 • via Nuitee
D
Dr Carl • couple • au
8
It was a pleasant place for us to stop and "recharge our batteries". We look forward to returning.
Pros:

The room was clean and very spacious. A very quiet place at night. The staff were pleasant. Loved the balcony and the view below. We wished we had time to enjoy a long, luxurious bath. Not many hotels provide a bath these days.

Cons:

Breakfast was not as promoted. There is a lot of room for improvement. Mushrooms and Quiche were lukewarm. Coffee was bitter and too strong. Bread and butter pudding was dry. Orange juice was good. So, please take this as a constructive comment. I want to come back.

2026-07-02 • via Nuitee
L
Liz • solo_traveller • nz
8
Love the location, and quietness, comfy beds
Pros:

Room on 5th floor great

Cons:

lifts

2026-06-29 • via Nuitee