Phoenix Copenhagen

Hotels
•
Arp-Hansen Hotel Group
8.4 (4286 reviews)
Bredgade 37 , Copenhagen , DK
+45 33 95 95 00

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Comfortable stay
Great location
Friendly staff
Cons:
Cleanliness issues
Small rooms
Breakfast variety

Categories

Cleanliness
7.86
Inconsistent feedback regarding cleanliness, with some mentioning cleanliness while others referred to issues.
Service
9.33
Staff was reported as helpful and friendly across several reviews.
Location
9.37
Multiple reviews highlight the excellent location of the hotel.
Room Quality
7.82
Mixed responses on room quality, with comments on small sizes and comfort levels.
Amenities
8.35
Amenities such as the lounge and breakfast were appreciated, but specific improvements mentioned.
Value for Money
7.31
Cited as poor value in some reviews due to cleanliness and service issues.
Food and Beverage
8.36
Breakfast received specific praise, though some reviews indicated room for improvement.
Overall Experience
8.83
Overall enjoyment from several reviews, though some noted areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 13:51

Property Description

Luxurious 17th Century Hotel Near Amalienborg Palace

Elegant Rooms with Louis XVI-Era Decor
Step back in time with our rooms adorned with gold chandeliers, draped curtains, and antique-style furniture inspired by Louis XVI-era décor. Enjoy modern amenities like flat-screen TVs and free Wi-Fi in a historical setting.

Historic Charm and Modern Comfort
Experience the perfect blend of historic charm and modern comfort at Phoenix Copenhagen. Walk on marble floors, admire period paintings in the lobby, and make use of our internet computer. Let our friendly staff assist you with directions and local recommendations.

Charming Dining Options
Indulge in French-influenced cuisine at Restaurant Von Plessen or unwind at Murdoch's Books & Ale, a cosy brasserie and café bar. Immerse yourself in the charming surroundings and culinary delights during your stay.

Book now to experience luxury and history intertwined at our enchanting hotel.

Important information:

Air conditioning can be requested but is subject to availability.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CPH

Location

Guest Reviews

8.4
Based on 4286 reviews
Cleanliness: 7.86
Service: 9.33
Location: 9.37
Room Quality: 7.82
Amenities: 8.35
Value for Money: 7.31
Food and Beverage: 8.36
Overall Experience: 8.83
D
Darlene • extended_group • ca
8
The location was super convenient and close to most attractions and sites.
Pros:

The room was much smaller than expected. very tight. all space was utilized. The staff and breakfast were very good. Great interaction.

Cons:

The size of the room sadly was very small.

2026-09-18 • via Nuitee
H
Huseynli • couple • az
10
2026-09-17 • via Nuitee
Ólavur • solo_traveller • fo
10
2026-09-16 • via Nuitee
J
Juan • solo_traveller • co
10
2026-09-16 • via Nuitee
D
Dagna • couple • pl
8
2026-09-15 • via Nuitee
K
Karoline Louise • solo_traveller • no
6
Pros:

Kortvei til alt, god frokost

Cons:

Vi ga beskjed om at toalettet på rommet vårt lekket vann, dette skulle de se på. De ga ingen tilbakemelding på dette og doen var like lekk i 3 netter vi var der.

2026-09-15 • via Nuitee
J
Julie • solo_traveller • us
10
2026-09-14 • via Nuitee
S
Sebastian • couple • ch
8
2026-09-14 • via Nuitee
S
Stefano • couple • it
10
Pros:

Tutto

2026-09-14 • via Nuitee
S
Stefan • couple • de
8
2026-09-13 • via Nuitee
A
ALESSIA • solo_traveller • it
10
2026-09-13 • via Nuitee
B
Beyza • family_with_children • tr
8
2026-09-13 • via Nuitee
H
Hilde Irene • solo_traveller • no
10
Pros:

Hele opplevelsen

2026-09-11 • via Nuitee
G
Gökhan • couple • tr
9
This is definitely the hotel we'll stay at when I come back.
Pros:

Overall, the cleanliness, location, and breakfast were very good.

Cons:

The elevator buttons weren't working properly.

2026-09-10 • via Nuitee
M
marcelo • couple • br
7
Não entrega o que cobra
Pros:

A localização era excelente e o restaurante do hotel

Cons:

A entrada do hotel já demanda um esforço com malas pois são 2 blocos de escada , não tem ng para ajudar.
O elevador não leva ao piso superior fazendo com que o hóspede tenha que subir mais um lance de escadas com a mala. Quarto mto pequeno , cama pequena e carpete no chão

2026-09-10 • via Nuitee
J
Jens • family_with_children • de
9
Super zentrales und gutes Hotel
Pros:

Sehr zentrales Hotel, freundliches und hilfsbereites Personal.

Cons:

Nichts

2026-09-10 • via Nuitee
C
Carina • extended_group • fi
9
Pros:

Siisti vanha persoonallinen hotelli keskeisellä paikalla.

Cons:

sänkyyn piti puikkelehtia koska vinokatto oli niin lähellä sänkyä

2026-09-09 • via Nuitee
J
Jan Christopher • solo_traveller • se
9
2026-09-08 • via Nuitee
D
Dan • couple • us
9
Historic building, great location, and helpful and friendly staff were hallmarks of our visit.
Pros:

I liked how the front desk freely shared an electrical adapter my wife needed. I appreciated how the bar staff would generously share ice for my Tervis (so I could take ice water with me). I was grateful how the staff stored our luggage for us.

2026-09-08 • via Nuitee
G
Gabriela • couple • ch
9
Bon emplacement de l'hôtel; chambre très propre; personnel aimable et efficace.
Pros:

La propreté et le calme.

2026-09-08 • via Nuitee