Phoenix Copenhagen

Hotels
•
Arp-Hansen Hotel Group
8.4 (4188 reviews)
Bredgade 37 , Copenhagen , DK
+45 33 95 95 00

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
24-hour front desk
Restaurant
Room service
Business center
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Review Highlights

Pros:
Excellent central location near metro/airport and major attractions
Very clean / spotless property
Helpful and friendly reception staff (Gustav highlighted)
Comfortable beds
Good breakfast variety for many guests
Convenient for single-person/business stays
Cons:
Some rooms are small
Bathrooms outdated; specific safety concern with very high bathtub and no handrail
Value for money concerns—price felt high to some
Occasional unfriendly check-in staff reported
No kettle in room / pod machine not suitable for tea
Noise from outside late at night in some rooms

Categories

Cleanliness
9
Multiple reviewers described the hotel as clean/spotless and noted attentive housekeeping; overall very positive cleanliness impressions.
Service
9.2
Generally praised reception and staff (named Gustav, helpful and exemplary); isolated negative mention of an unfriendly check-in clerk, but overall service was consistently highlighted as a strength.
Location
9.6
Repeatedly described as central, excellent location near attractions, metro and airport train links; consistently one of the strongest positives.
Room Quality
7.5
Mixed comments: comfortable beds and good toiletries but several notes about small room sizes, outdated bathrooms and issues like a high bathtub without a safety rail or worn carpet/pillow.
Amenities
7.8
Good toiletries and luggage service noted, but some missing conveniences (no kettle, pod coffee machine unsuitable for tea) and minor gaps reported.
Value for Money
6.8
Several guests felt price was high for what was delivered; at least one review explicitly called breakfast disappointing given the cost.
Food and Beverage
8.4
Breakfast received mixed-to-positive feedback: several mentions of good variety and tasty options, though at least one guest found the breakfast underwhelming for the price.
Overall Experience
8.9
Overall strongly positive stay for many reviewers (central, helpful staff, comfortable beds), with a few caveats around room size, bathroom condition and value.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:05

Property Description

Luxurious 17th Century Hotel Near Amalienborg Palace

Elegant Rooms with Louis XVI-Era Decor
Step back in time with our rooms adorned with gold chandeliers, draped curtains, and antique-style furniture inspired by Louis XVI-era décor. Enjoy modern amenities like flat-screen TVs and free Wi-Fi in a historical setting.

Historic Charm and Modern Comfort
Experience the perfect blend of historic charm and modern comfort at Phoenix Copenhagen. Walk on marble floors, admire period paintings in the lobby, and make use of our internet computer. Let our friendly staff assist you with directions and local recommendations.

Charming Dining Options
Indulge in French-influenced cuisine at Restaurant Von Plessen or unwind at Murdoch's Books & Ale, a cosy brasserie and café bar. Immerse yourself in the charming surroundings and culinary delights during your stay.

Book now to experience luxury and history intertwined at our enchanting hotel.

Important information:

Air conditioning can be requested but is subject to availability.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CPH

Location

Guest Reviews

8.4
Based on 4188 reviews
Cleanliness: 9
Service: 9.2
Location: 9.6
Room Quality: 7.5
Amenities: 7.8
Value for Money: 6.8
Food and Beverage: 8.4
Overall Experience: 8.9
A
Aliaksandra • solo_traveller • pl
9
2026-11-07 • via Nuitee
S
Selnur Ozge • couple • tr
9
Pros:

Lokasyonu ve temizliği

2026-11-05 • via Nuitee
N
Naoki • solo_traveller • jp
7
2026-11-05 • via Nuitee
M
Marie • solo_traveller • us
10
2026-11-03 • via Nuitee
O
olechristian • couple • no
10
2026-11-03 • via Nuitee
P
Peace • solo_traveller • gb
10
Pros:

Location and cleanliness. Nice big rooms.

2026-11-02 • via Nuitee
C
christopher • extended_group • it
9
Pros:

great hotel in a great location

Cons:

The room was a little on the small side for a "double".

2026-11-02 • via Nuitee
G
Gazmend • solo_traveller • xk
9
2026-11-02 • via Nuitee
L
Laura Rosario • couple • dk
8
2026-11-02 • via Nuitee
T
Tatiana • family_with_children • gr
9
Pros:

Perfect breakfast room

Cons:

Larger rooms

2026-11-02 • via Nuitee
C
Chiara • couple • it
10
2026-11-02 • via Nuitee
I
Inge Højmark • solo_traveller • dk
9
2026-11-01 • via Nuitee
C
Cydney • couple • gb
10
2026-11-01 • via Nuitee
L
Lucia • solo_traveller • it
8
Cons:

The stairs at the entrance

2026-11-01 • via Nuitee
P
Peter • solo_traveller • se
8
Perfect for 1 overnight business trip without breakfast
Pros:

Very surprisingly good, despite the name.

Cons:

Location excellent. Clean. Quick front desk, when busy.

2026-10-31 • via Nuitee
T
Tanya • extended_group • fi
9
Great location and super comfy bed.
Pros:

It was good for a work trip. Great location. Good 1 person rooms!

Cons:

Outdated bathroom.

2026-10-31 • via Nuitee
A
Andréa • couple • fr
10
Sublime
Pros:

L’emplacement est parfait ; à 5 minutes à pied de certains moments et à 15 min à pied des autres
Le métro en direction de l’aéroport est à 5 min à pieds également

2026-10-31 • via Nuitee
L
Linn • extended_group • no
10
2026-10-31 • via Nuitee
P
Paul • solo_traveller • gb
10
First visit to Copenhagen and would definitely recommend
Pros:

Central to all amenities, attractions, shops, bars & restaurants etc
Train station to & from the airport 10 minutes away. Nyhavn just around the corner.
Great location overall.

Cons:

Nothing

2026-10-30 • via Nuitee
N
Nancy • solo_traveller • us
9
2026-10-30 • via Nuitee