Phoenix Copenhagen

Hotels
•
Arp-Hansen Hotel Group
8.4 (4011 reviews)
Bredgade 37 , Copenhagen , dk

listing image 1
Show all photos
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Restaurant
Room service
Terrace
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Comfortable stay
Great location
Friendly staff
Cons:
Cleanliness issues
Small rooms
Breakfast variety

Categories

Cleanliness
7.86
Inconsistent feedback regarding cleanliness, with some mentioning cleanliness while others referred to issues.
Service
9.33
Staff was reported as helpful and friendly across several reviews.
Location
9.37
Multiple reviews highlight the excellent location of the hotel.
Room Quality
7.82
Mixed responses on room quality, with comments on small sizes and comfort levels.
Amenities
8.35
Amenities such as the lounge and breakfast were appreciated, but specific improvements mentioned.
Value for Money
7.31
Cited as poor value in some reviews due to cleanliness and service issues.
Food and Beverage
8.36
Breakfast received specific praise, though some reviews indicated room for improvement.
Overall Experience
8.83
Overall enjoyment from several reviews, though some noted areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 13:51

Property Description

Luxurious 17th Century Hotel Near Amalienborg Palace

Elegant Rooms with Louis XVI-Era Decor
Step back in time with our rooms adorned with gold chandeliers, draped curtains, and antique-style furniture inspired by Louis XVI-era décor. Enjoy modern amenities like flat-screen TVs and free Wi-Fi in a historical setting.

Historic Charm and Modern Comfort
Experience the perfect blend of historic charm and modern comfort at Phoenix Copenhagen. Walk on marble floors, admire period paintings in the lobby, and make use of our internet computer. Let our friendly staff assist you with directions and local recommendations.

Charming Dining Options
Indulge in French-influenced cuisine at Restaurant Von Plessen or unwind at Murdoch's Books & Ale, a cosy brasserie and café bar. Immerse yourself in the charming surroundings and culinary delights during your stay.

Book now to experience luxury and history intertwined at our enchanting hotel.

Important information:

Air conditioning can be requested but is subject to availability.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CPH

Property Policies

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and charges may be applicable.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.4
Based on 4011 reviews
Cleanliness: 7.86
Service: 9.33
Location: 9.37
Room Quality: 7.82
Amenities: 8.35
Value for Money: 7.31
Food and Beverage: 8.36
Overall Experience: 8.83
O
Olav • couple • no
10
2026-05-20 • via Nuitee
E
Eren • solo_traveller • tr
9
2026-05-19 • via Nuitee
H
Heiko • solo_traveller • de
9
2026-05-18 • via Nuitee
L
Luca • extended_group • it
9
Viaggio di lavoro
Pros:

Location, posizione, colazione e cortesia dello staff

Cons:

Il bagno era piccolino e dovrebbero prevedere una doppia soluzione per i cuscini del letto (no entrambi in piuma molto morbidi)

2026-05-18 • via Nuitee
R
RArci • family_with_children • ch
7
Ottima posizione per visitare, albergo storico, ma un po' datato. Camere in stile classico.
Pros:

La posizione è eccezionale e si raggiungono a piedi le principali mete turistiche per visitare la città. Ci sono diverse possibilità di ristorazione e lo staff è gentile, sorridente e disponibile.

Cons:

La colazione non era soddisfacente. Troppa gente, pochi tavoli, il buffet in mezzo era poco pratico e troppo affollato. Assolutamente da rivedere il posizionamento e l'organizzazione di tutta la colazione.
Le camere sono datate, arredate in stile superato e poco isolate. Le finestre non sono ermetiche e vi sono spifferi di aria fredda. La porta non è isolata e si sentono i rumori di chi passa e del bagno accanto.
Rapporto qualità-prezzo non soddisfacente.

2026-05-18 • via Nuitee
H
Helle Homann • solo_traveller • dk
9
Behageligt
Pros:

Rigtig god morgenmad, hvor der var et stort udvalg.

2026-05-18 • via Nuitee
A
Andras • solo_traveller • hu
8
Good value hotel in the centre
Pros:

Very nice, oldschool hotel with mostly renewed equipments. Nice decorations. Room (executive suite) was quite cosy and comfy. Breakfast was good also a bit special enough to feel exceptional. Staff were kind and helpful. What I really liked is the electricity in rooms, several plugs and even more type of lights.

Cons:

Well, everything was good but not perfect so there is room for improvements. The whole hotel is covered with deep carpet, vut under that possibly remains the old wood surface which is noisy and uncomfortable. In bathrooms the oldschool taps with the two 4propeller hot and cold water opener is nice, however during having a shower the wrongly attached shower tube can easily turn with a movement the cold or hot water and.... In breakfast everyday (3 days in a row) were the same things. Despite the good quality it's a bit boring. Also the scrambled egg feels like from some powder instead of pure egg. In peek times standing in one of the queue for the coffee machines is also not too comfy. Bed was comfy but super soft.

2026-05-17 • via Nuitee
ÅSTRÖM • solo_traveller • se
9
2026-05-17 • via Nuitee
N
Niklas • couple • se
7
Bra men inget utöver det vanliga, bommade på frukosten ä
Cons:

Saknade stekt ägg och omelett

2026-05-17 • via Nuitee
L
Lars • couple • dk
7
Dejligt hotel - men, pris og kvalitet stemmer desvære ikke overens længere.
Pros:

Fin morgenmad. Er blevet bedre efter en periode hvor der tydeligvis blev reduceret i sortimentet.

Cons:

Prissat for højt i forhold til kvalitet

2026-05-17 • via Nuitee
J
Jaana • solo_traveller • se
10
2026-05-17 • via Nuitee
H
Hui • couple • us
10
Great place for first time visitors to Copenhagen!
Pros:

Location is superb! Walking distance to major tourist attractions!

Cons:

Can’t think of any.

2026-05-17 • via Nuitee
S
sophie • couple • fr
9
Pros:

Les magasins et monuments . L’emplacement

2026-05-17 • via Nuitee
M
Morten • solo_traveller • no
9
2026-05-17 • via Nuitee
C
CECILE • solo_traveller • fr
8
2026-05-17 • via Nuitee
A
Andrei • solo_traveller • us
9
Pros:

Service

Cons:

Price

2026-05-17 • via Nuitee
M
Morten • solo_traveller • no
9
2026-05-17 • via Nuitee
R
Roman • couple • us
9
Wonderful place and location
Pros:

Friendly staff, cleanliness, closeness to attractions.

2026-05-17 • via Nuitee
F
Frank • couple • dk
9
Fint centralt hotel
Pros:

Fint hotel. Meget centralt og hjælpsomt personale

2026-05-16 • via Nuitee
K
kira • extended_group • dk
9
Pros:

Det var smukt og behageligt- venlig betjening

2026-05-16 • via Nuitee