Holiday Inn Melbourne-Viera Conference Ctr by IHG

Hotels
•
Holiday Inn Hotels & Resorts
7.5 (381 reviews)
8298 North Wickham Road , Melbourne , US

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Good location / convenient
Good price / value for money
Friendly and attentive staff (manager and front desk praised)
Restaurant and bar praised
Delicious breakfast
Some guests reported clean, spotless rooms
Cons:
Cleanliness issues: mold, musty smell, dirty carpets, damp/wet rooms
Room problems: no or poor AC, uncomfortable mattresses, stained furniture, broken showers/fridges
Amenities broken or poorly maintained (dirty pool, non-working USB chargers, elevators under construction)
Safety/disturbances reported (screaming, fights in parking lot)
Property condition mismatches with online photos

Categories

Cleanliness
5
Mixed-to-negative. Multiple guests reported filthy carpets, moldy and musty-smelling rooms, damp/wet conditions and a dirty pool, though a few reviews said the room was clean.
Service
9
Strongly positive. Several guests praised staff and management by name (Ryan Morgan, Rachel) and described attentive, friendly front desk service that improved stays.
Location
9
Positive. Location and closeness were repeatedly listed as pros and described as convenient and good value.
Room Quality
5.5
Below average. Frequent complaints about no or poorly working AC, uncomfortable/old mattresses, dampness, stained furniture, broken showers and non-functioning fridges.
Amenities
5.5
Mixed-to-poor. Issues reported with pool cleanliness, non-working USB chargers, elevators under construction, and broken in-room appliances, though on-site restaurant/bar and pool were noted positively by some.
Value for Money
8.5
Positive. Several reviewers cited good price/value and recommended the hotel for its cost; some noted a mismatch with online photos which tempers the score slightly.
Food and Beverage
8.5
Positive. Restaurant, bar and breakfast were specifically praised; breakfast described as delicious and the bar/restaurant received favorable comments.
Overall Experience
9
Mixed but leaning positive in some long-term guests' accounts: while there are severe negative experiences (safety/disturbances, cleanliness and facilities issues), other guests report excellent service and repeat visits, resulting in inconsistent but often satisfactory stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:06

Property Description

Spacious Rooms with Free Wi-Fi
Experience comfort and convenience at the Holiday Inn Melbourne – Viera Conference Center. Our spacious rooms offer free Wi-Fi, a work desk, seating area, and a coffee maker. Relax and stay connected during your stay.

On-Site Dining and Amenities
Indulge in European cuisine and cocktails at H Street Grille & Lounge, our on-site restaurant. Enjoy free access to the outdoor pool, fitness room, and business center. Our 24/7 front desk is always available to assist you.

Nearby Attractions
Explore nearby attractions such as the Brevard Zoo, Duran Golf Club, and the Classic Car Museum. With easy access to Interstate 95 and Melbourne International Airport, your stay with us will be both convenient and memorable.

Book your stay at the Holiday Inn Melbourne – Viera Conference Center today for a relaxing and enjoyable experience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note the Breakfast Included rate includes breakfast for 2 adults. Additional charges may apply for each extra guest.

The property will be going through common area renovation works from 2016-12-29 until 2017-12-31. During this period, guests may experience some noise or light disturbances, and some hotel facilities and services may not be available.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MLB

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.5
Based on 381 reviews
Cleanliness: 5
Service: 9
Location: 9
Room Quality: 5.5
Amenities: 5.5
Value for Money: 8.5
Food and Beverage: 8.5
Overall Experience: 9
D
Desmond • couple • us
4
It was quick and a little unnerving not knowing if it was deep cleaned and sank
Pros:

Price and location

Cons:

Didn’t match online photos. Not as clean and upscale as presented

2026-09-06 • via Nuitee
J
Jane • couple • us
1
Worst hotel I have ever stayed at. Shocked it's a Holiday Inn!!!!
Pros:

Leaving this dump was the only part we liked

Cons:

No hot water, AC not working properly, all medal in room was rusted, people screaming in the hall at night, a fist fight in the parking lot, 1st room shower didn't work had to switch rooms 2nd room was damp wet everything thing felt WET. The pool was dirty the room carpets were filthy ( had to keep shoes on) USB chargers didn't work. All of the landscape was dead or dying. No exhaust fan in bathroom. Elevators were like a construction sight. We were never told in advance they were working on the 5th floor or we would have chosen another hotel. The chair in the room was so stained you couldn't sit on it. Also the fridge didn't work in either room 301 or 325.

2026-08-18 • via Nuitee
H
Hernandez • family_with_children • pr
10
2026-08-03 • via Nuitee
J
Jonae • extended_group • us
4
Pros:

Closeness

Cons:

Bed was terrible

2026-07-25 • via Nuitee
O
Olga • couple • us
4
Cons:

The room was clean, but the humidity was very high, and the air conditioner was extremely noisy; the mattresses were also uncomfortable - they seemed old.

2026-07-24 • via Nuitee
M
Margie • solo_traveller • pr
7
2026-07-11 • via Nuitee
M
Merinson • family_with_children • us
8
2026-07-09 • via Nuitee
R
Raven • family_with_children • us
8
2026-07-08 • via Nuitee
E
Expedition98113 • Solo travel
10
The restaurant is good , great bar pool and really good Water with fruit added as you walk in Excellent !
Pros:

I have been coming here for years and the staff the hotel are excellent and have made my stay ever month a wonderful experience
Ryan Morgan is the manager and has managed to provide the best he can offer to make your stay complete
Maybe is customers would see the bigger picture they would be kinder !
Their job is not easy
I appreciate the front desk staff they are not perfect but no one is .
Rachel has always been completely attentive to the hotel guest always smiling !

2026-06-28 • via Tripadvisor
C
Christoph • solo_traveller • de
4
Pros:

Die Lage

Cons:

Zimmer war verschimmelt und roch stark vermodert.

2026-06-26 • via Nuitee
P
Pratt • solo_traveller • us
8
2026-06-17 • via Nuitee
C
Claire • couple • gb
4
2026-06-14 • via Nuitee
C
christian • couple • us
6
2026-06-11 • via Nuitee
J
Jenny • solo_traveller • us
10
Pros:

The room was clean and breakfast was delicious

2026-06-08 • via Nuitee
T
Tracy • solo_traveller • us
4
Pros:

Na

Cons:

Na

2026-06-03 • via Nuitee
J
Joseph • solo_traveller • us
9
Pros:

Good location and good value.

2026-05-31 • via Nuitee
L
Lorraine • extended_group • us
10
Pros:

Clean

2026-05-23 • via Nuitee
D
Deborah • couple • us
8
2026-05-22 • via Nuitee
B
Brian • solo_traveller • us
8
2026-05-21 • via Nuitee
K
Kewin • couple • us
10
2026-05-14 • via Nuitee