Thavorn Palm Beach Resort Phuket

Hotels
8.8 (2520 reviews)
311 Patak Road, Karon Beach, Amphur Muang, Phuket , Karon Beach , th

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Family-friendly facilities
Excellent service
Cons:
Some cleanliness issues
Room noise

Categories

Cleanliness
8.19
Some guests noted issues with dampness and odor in the rooms.
Service
9.16
Multiple reviews highlighted excellent and friendly service from staff.
Location
9.2
Convenient location with access to the beach and nearby amenities.
Room Quality
8.15
Some rooms reported issues with humidity and noise.
Amenities
9.18
Fantastic pools, petting zoo, and various family activities available.
Value for Money
8.64
Prices align with quality offered, though some found dining expensive.
Food and Beverage
8.69
Overall good quality food, though some found it pricey.
Overall Experience
9.16
Guests had a very positive experience and expressed desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:29

Property Description

Beachfront Luxury at Thavorn Resort Phuket

Scenic Views and Tranquil Surroundings: Nestled on 25 acres of beautifully landscaped grounds, Thavorn Resort offers spacious rooms with private balconies, boasting stunning views of Karon Beach. The Thai-style décor and ample natural light create a charming and relaxing atmosphere for guests to unwind.

Abundant Leisure Options: With 3 swimming pools, a fitness centre, and 6 dining venues, including the sea-view Ciao Pizza and Grill Restaurant and the serene Windsong Café by a lotus pond, guests can indulge in a variety of experiences without leaving the resort.

Convenient Location: Just a short drive from the vibrant Patong Beach and with easy access to Phuket Town and the airport, Thavorn Resort combines beachfront serenity with proximity to key attractions.

Book your stay at Thavorn Resort Phuket now to experience beachfront bliss and top-notch hospitality!

Important information:

The name on the credit card used for the booking should correspond to the guest staying at the property. The credit card used at the time of booking must be presented by the guest, along with positive identification, upon check-in at the hotel.

For third-party payments, arrangements must be made directly with the property in advance by bank transfer or by contacting the hotel reservation directly. If a payment is made by a third party via credit card and a refund is required to process a new payment that matches the guest’s name, please be aware that all refunds will incur a 3% processing fee, deducted from the total amount by the payment system.

Ocean Rhyme, our main all-day dining restaurant, is open for Breakfast, lunch and dinner from 06:30 to 22:30.

Ciao Pizza & Grill Restaurant is open for lunch and dinner from 11:00 to 22:00 (last order at 22:00).

Ciao Wine Bar & Store is open from 11:00 to 22:30. Coffee Talk Café Karon Phuket is open from 11:00 to 22:00.

Sweet Talk – Ice Cream and Dessert Shop is open from 10:00 to 21:00.

In-room Dining (Room Service) is available from 11:00 to 22:00.

Splash Pool Bar is open from 10:00 to 19:00.

Sundip Beach Pool Bar is open from 10:00 to 19:00.

Groovy Swim-up Pool Bar is open for light snacks and drinks from 10:00 to 19:00.

Splash Pool is open from 10:00 to 19:00.

Groovy Pool and Palm Shade Pool are open from 07:00 to 19:00.

Sundip Beach Pool is open from 10:00 to 19:00.

Animals, petting, and feeding are available from 11:00 to 00:00 and 16:00 to 17:00.

The kids’ room is open from 10:00 to 19:00, featuring a selection of children’s toys.

Please note that this room currently does not have a babysitter or supervising staff. Parents are responsible for the well-being of their children at all times.

For Hotel Guests only, with a minimum stay of 5 nights. All or none of the guests within the party or reservation are entitled to all-inclusive drinks for the entire period of the reservation.

No alcoholic drinks for people under the age of 18 (measured at time of stay and not time of making booking). Drinks are to be consumed within the premises of the outlet. No takeaways allowed.

All-Inclusive Drinks are to be served during the following times at the following outlets only:

- 11:00 to 21:00 at Ocean Rhymes Restaurant

- 11:00 to 19:00 at Splash Pool Bar/Groovy Swim-up Bar.

The next drink is to be served only after the previous drink has been fully consumed. Guests are only allowed to order one drink at a time.

Drinks are to be ordered for oneself only. No ordering drinks for other people.

In the event that the hotel suspects that the guest is abusing the program and not acting in good faith, the hotel reserves the right to cancel the all-inclusive package immediately without refunds. In this case, the hotel levies a THB 10,000 fine per guest at the hotel’s discretion.

Hotel reserves the right to deny service of alcoholic drinks to guests who appear to be intoxicated to a point that could be a danger to themselves and others at the hotel’s own discretion.

All-inclusive drinks are available from 15:00 on the check-in date and continue until 00:00 on the check-out date.

Guests are to order from an all-inclusive drinks menu only. The hotel reserves the right to amend the All-inclusive drinks menu without prior notice.

All-Inclusive is a package that includes three meals a day, along with drinks, as specified in the rate. The meals included in the all-inclusive package can be selected from the half board, full board, and All-Inclusive drink menu. For more information, please contact the hotel’s reservation department directly.

Guests will receive a value-added benefit of daily 2 cans of Singha Beer for room types: Lagoon Pool Access Deluxe Terrace and Lagoon Pool View Deluxe Terrace.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HKT

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children from 3 years old to 12 years old stay for THB 750 per person per night when using an available extra bed.
    People 13 years old and over stay for THB 1,250 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 2520 reviews
Cleanliness: 8.19
Service: 9.16
Location: 9.2
Room Quality: 8.15
Amenities: 9.18
Value for Money: 8.64
Food and Beverage: 8.69
Overall Experience: 9.16
N
Nasser family_with_children qa
9
استمتعت في المنتجع مع اطفالي في الالعاب المائيه وسرعة اجراء الدخول والخروج والغرف والخدمات ممتازه والمكان هادي والشاطئ
Pros:

المسابح والمطاعم والخدمات في المنتجع ممتازه

Cons:

لاشي

2026-07-25 via Nuitee
D
Dexter family_with_children ae
9
Amazing stay. Would definately recommend families with kids. The location is perfect.
Pros:

This is probably the most kid friendly resort. Has amazing facilities. Rooms are clean and spacious. Staff are very friendly. The breakfast so also very good.

Cons:

The breakfast timing could be slightly longer. The variety of Indian a little more. The swimming pool slides close at 6pm.

2026-07-25 via Nuitee
S
Shahid family_with_children au
8
2026-07-23 via Nuitee
M
McEntire solo_traveller au
5
2026-07-23 via Nuitee
K
Karan solo_traveller in
1
Cons:

1/10 – Worst hotel experience I've ever had

I booked a 3-bedroom villa for my family. We arrived at around 10:30 AM and were informed that check-in would be at 12:00 PM, which we accepted without any issue.

However, when we entered the villa, the air conditioning was not working. We immediately informed the staff. A technician tried to fix it, and we were repeatedly asked to wait another hour or two. We waited patiently for several hours, but nothing was resolved.

By around 3:00 PM, instead of providing us with another villa of the same category, the hotel offered us a much lower-category room. When I requested either an equivalent room or a partial refund reflecting the downgrade, both requests were refused.

The situation continued until around 6:00 PM. My family had arrived, yet we still had no suitable accommodation. An entire day of our holiday was wasted sitting in the lobby, waiting for a solution that never came.

After all this inconvenience, I requested a refund because the hotel could not provide the room and facilities I had paid for. Even the refund process became extremely frustrating. Despite acknowledging the issue verbally, the hotel repeatedly delayed providing written confirmation and kept asking us to wait. It took unnecessary follow-ups before the refund process finally moved forward.

What disappointed me the most was not just the broken air conditioning, but the complete lack of customer service, accountability, and urgency. A hotel should know how to handle situations like this professionally, especially when families are involved.

I would strongly advise future guests to think carefully before booking here. Based on my experience, if something goes wrong with your stay, don't expect a prompt or customer-friendly resolution.

2026-07-21 via Nuitee
S
Shaked family_with_children il
9
2026-07-20 via Nuitee
T
Tenneille family_with_children au
9
Quiet and clean. Great for families.
Pros:

Property was beautiful to walk around. Clean facilities. Delightful staff. Conveniently located close to a 7eleven. I felt very safe walking there at night.we really enjoyed the authentic Thai night buffet.

Cons:

The pool hours were not long enough for the kids. After a day long tour it would have been nice for the family to have a refreshing dip in the pool.

2026-07-20 via Nuitee
M
Muayed family_with_children sa
9
2026-07-19 via Nuitee
P
Philippa solo_traveller gb
9
Pros:

Gardens were lovely

2026-07-19 via Nuitee
K
Khalifa solo_traveller ae
10
2026-07-19 via Nuitee
M
Muhammad Surya family_with_children id
5
2026-07-16 via Nuitee
S
Sharifa couple ae
8
أتقدم بالشكر لجميع الموظفين كانوا متعاونين وخدومين ودائماً مبتسمين وشكر خاص للأستاذ شوكت Sheuket
Pros:

المكان هادىء ومفيد للعوائل الذي لديهم اطفال هناك اماكن جيده لمتعة الاطفال خاصه الألعاب المائية ومحل الآي سكريم
كانت إقامة جيده بالنسبة لي .

Cons:

الفندق قديم وبعض المرافق تحتاج إلى صيانه ونظافة اكثر

2026-07-15 via Nuitee
V
Venditti solo_traveller au
10
2026-07-13 via Nuitee
M
Mohammed solo_traveller om
9
2026-07-13 via Nuitee
A
Andrew solo_traveller au
9
2026-07-11 via Nuitee
T
Thitiporn family_with_children au
9
Lovely staff and facilities are brilliant
Pros:

We love almost everything about this hotel. The staff are all so lovely and cheerful from reception to housekeeping. The swimming pools are great with a variety of options and plenty of chairs and seats around them. There are also many options for young children. The restaurant prices are great and everything already includes service charges and tax. Buffer breakfast also amazing. The rooms are comfy and clean with a great shower.

Cons:

The air conditioner needs a major upgrade. It’s old, very loud and noisy, making it difficult to sleep when it turns on. Our two rooms are often not cool at all, especially on hot days. It feels like just wind blowing out with no cool air even we turn on the lowest temperature. The reception should provide more fans, it’s crazy hot area. You have to stay the side room to get some air conditioner.

The bridge between the swimming pool should have more warning signs about the slippery surface. It’s quite slippery and hard to walk on.

2026-07-06 via Nuitee
A
abdullah solo_traveller sa
10
Pros:

Nice

Cons:

Nice

2026-07-05 via Nuitee
M
Maan family_with_children sa
8
Generally was good, staff were kind but the facilities are old
Pros:

Availability of different swimming pool, big rooms, staff kindness

Cons:

The break fast was limited, the hotel is marked as 05 stars hotel, but it is not

2026-07-04 via Nuitee
S
Sow Thin solo_traveller at
10
Pros:

Friendly staffs, good breakfast, swimming pool

Cons:

Nothing

2026-07-03 via Nuitee
D
Dushyant Kumar family_with_children in
9
A memorable family vacation. Lovely experience and memories
Pros:

Location, swimming pool and slides, breakfast, conduct of staff

Cons:

The fitness centre timing can be 24 hrs and the fitness centre equipment needs improvement.

2026-06-29 via Nuitee