Ilikai Hotel & Luxury Suites

Hotels
Aqua-Aston Hospitality
8.6 (220 reviews)
1777 Ala Moana Blvd, Honolulu, Hawaii, 96815 , Honolulu , US

Facilities

Full-service spa
Boat tours nearby
Parasailing nearby
No single-use plastic straws
Comprehensive recycling policy
No single-use plastic stirrers
No single-use plastic water bottles
No single-use plastic soda bottles
Sustainability/community reinvestment (10% revenue or more)
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly and professional staff
Great location and views
Cons:
A/C issues and uncomfortable beds
Elevator not working during stay

Categories

Cleanliness
8.21
Property was clean and nice, but some issues with maintenance mentioned.
Service
9.18
Staff were friendly, helpful, and professional throughout the stay.
Location
9.22
Close to the beach and walking distance to amenities.
Room Quality
8.17
Rooms were spacious and comfortable, but some issues with A/C and very hard beds.
Amenities
8.2
Good amenities mentioned, but some guests felt the amenity fee was excessive.
Value for Money
8.36
Generally a good value, but issues mentioned relative to the room pricing.
Food and Beverage
8.71
Positive mention of the courtesy items like water and mini ice cream.
Overall Experience
8.78
Overall pleasant stay with some inconveniences but highly rated by many.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 02:36

Property Description

Welcome to the Ilikai Hotel & Luxury Suites, where luxury meets convenience in the heart of Honolulu.

Unwind in Style
Pamper yourself at our serene spa, featuring a range of rejuvenating massages to melt away your stress.

Exciting Recreational Options
Take a refreshing dip in one of our two stunning outdoor swimming pools or maintain your fitness routine in our state-of-the-art 24-hour fitness center.

Culinary Delights
Savor delectable dishes at Menehune Grille or choose from our two additional restaurants and three cozy coffee shops, offering a delightful dining experience.

Experience the perfect blend of relaxation and adventure. Book your stay today!

Important information:

  • One child 17 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HNL

Property Policies

  • Pets

    Pets not allowed

  • General

    Professional property host/manager

Location

Guest Reviews

8.6
Based on 220 reviews
Cleanliness: 8.21
Service: 9.18
Location: 9.22
Room Quality: 8.17
Amenities: 8.2
Value for Money: 8.36
Food and Beverage: 8.71
Overall Experience: 8.78
T
Truc family_with_children us
10
2026-06-09 via Nuitee
T
Thang solo_traveller us
7
2026-06-08 via Nuitee
R
Raquel couple it
7
Cons:

Internet pessima, e quando parou de funcionar a mulher da recepção disse que não podia fazer nada! Voltei mais tarde e outra funcionária me trocou de quarto, o que não é legal porque já tinha organizado todas minhas coisas, mas pelo menos ela fez alguma coisa. Não tem praia na frente do hotel e pelo mesmo valor eu teria pego um hotel bem na praia de Waikiki, tudo é longe. Não pode fumar na sacada. A área de fumantes é bem longe, ou fora do hotel

2026-06-08 via Nuitee
J
javiusn NONE
4
Hotel Stay
Pros:

The room was nice, the staff was even better. The rooms were just very hot and the A/C never cooled us off. The exterior of the hotel could use some more attraction similar to the surrounding hotels but overall, I would stay again but only if the A/C has been upgraded.

2026-06-07 via Tripadvisor
C
chiharu solo_traveller jp
7
Pros:

フレンドリーなスタッフ

Cons:

エントランスの車の混雑

2026-06-06 via Nuitee
K
Kimberly couple us
10
2026-06-04 via Nuitee
T
Thang solo_traveller us
7
Pros:

Location: it's close to the mall and Waikiki beach, so convenient.

Cons:

I booked 2 rooms: 1 city view and 1 ocean view. What I got were 1 city view (room 2211) and 1 PARTIAL ocean view (room 2234). The Ilikai Hotel told me that is the ocean view. Room 2234 is not an ocean view, from the room I looked through door to see Hilton Hawaii Village building. I did not get what I booked /paid for. I should receive the difference between ocean view and partial ocean view back.

2026-06-04 via Nuitee
R
Richard extended_group us
10
Super trip to Oahu and excellent accommodations!!
Pros:

Everything was fantastic! Rooms were cleaned perfectly every day and the staff was always helpful. Great service at the restaurant downstairs!! Quality help at the front desk!!

Cons:

Parking was super busy from time to time, but that's to be expected!

2026-06-03 via Nuitee
M
Marlene couple us
10
I loved the activities offered and amenities in the room, as well as the proximity to the beach.
Pros:

I loved having a kitchen in the room, as well as a sitting area. I appreciated the option of the shower head being hand held.

Cons:

The coffee packets were not right for a 10 cup pot of coffee, I had to put 2 in to get a decent cup of coffee.

2026-05-31 via Nuitee
R
Rana family_with_children us
3
Paying premium prices for an inconvenient and frustrating experience.
Pros:

The location has a good view of the Friday fireworks

Cons:

1. The parking situation is incredibly frustrating. Valet parking is the only option available, and retrieving your vehicle consistently takes at least 20 minutes, sometimes even longer.

2. The customer service was very disappointing. Several staff members were rude, unprofessional, and seemed inadequately trained to interact with customers. Basic courtesy and communication were lacking, and instead of being helpful, they often came across as dismissive and uninterested in addressing concerns. For a place that charges premium prices, the level of service falls far below expectations.

2026-05-31 via Nuitee
Y
YOSHIKAZU solo_traveller jp
7
Pros:

以前日本語が通じないと聞いていたが、日本語で話せるスタッフがいたので、助かりました。

Cons:

TVルータの不具合があり新しい物との交換に時間がかかってしまった事がざんねんでした。

2026-05-31 via Nuitee
D
Daiki couple jp
10
2026-05-27 via Nuitee
J
Jeremy couple us
10
2026-05-26 via Nuitee
D
Daria solo_traveller us
10
Чудовий досвід відпочинку на Гаваях!
Pros:

Мені сподобалось розташування готелю - він в центрі і було дуже близько до океану, до ресторанів і до цікавих місць. Напроти готелю є оренда з авто і безліч великих та маленьких магазинів. Я мешкала на 22 поверсі з видом на місто тому вночі було тихо. Але думаю на нижніх поверхах може бути трохи гучно через шум з вулиці. Номер був зручний, чистий, мав все необхідне, крім того там чудовий вид з балкону! Також мені дали ваучери на морозиво і воду, це був приємний бонус, тому що морозиво виявилось неймовірно смачним (кокосове з макадамією one love!).

Cons:

Все сподобалось! Хороший варіант для бюджетного відпочинку.

2026-05-25 via Nuitee
B
Barbara solo_traveller us
9
Pros:

Honeymooned there 48 years ago and it's still beautiful. Lots of history involved

2026-05-24 via Nuitee
K
Kaye solo_traveller au
9
2026-05-22 via Nuitee
B
bertolo couple ar
10
Increíble
Pros:

La vista, la habitación y las funciones que tenía

2026-05-22 via Nuitee
W
W7319FCgiovannid Business
10
I really enjoyed my stay—the location is very convenient, close to the beach and nearby dining spots.
Pros:

I had a wonderful stay at the Ilikai Hotel & Luxury Suites. From the moment I arrived, the staff made me feel welcome with their warm hospitality and professionalism.
The room was clean, spacious, and well-maintained, with a beautiful view that made my stay even more enjoyable. The location is excellent—close to the beach, restaurants, and shopping areas—yet still peaceful and relaxing.
I especially appreciated the attention to detail in both the facilities and service. Housekeeping did a great job keeping everything spotless, and the overall atmosphere of the hotel was inviting and comfortable.
I would highly recommend Ilikai Hotel & Luxury Suites to anyone visiting Honolulu. I look forward to staying here again in the future!

2026-05-21 via Tripadvisor
J
Jeannine couple ch
8
2026-05-21 via Nuitee
J
Jeannine couple ch
8
2026-05-21 via Nuitee