Hampton Inn Knoxville-Airport

Hotels
•
Hampton Inn
8.8 (333 reviews)
148 International Avenue , Alcoa , us

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Heating
Pets allowed
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Close to airport
Comfortable beds
Good breakfast
Cons:
Dirty shower
Limited shuttle availability
Poor customer service via phone
Issues with check-in process

Categories

Cleanliness
7.88
The shower was filthy, bathroom floors and carpet needed more cleaning.
Service
9.35
Staff were friendly and helpful, although some communication issues noted.
Location
9.39
Close to the airport, convenient for travelers.
Room Quality
8.34
Rooms were comfortable with good beds, but some required more cleaning.
Amenities
8.87
Good breakfast and an incredible pool, though some amenities were lacking.
Value for Money
8.83
Standard quality for this hotel tier.
Food and Beverage
8.88
Breakfast was good, but some items were dry.
Overall Experience
8.85
A generally pleasant stay with some issues that need addressing.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 06:50

Property Description

Luxurious Accommodations
The Hampton Inn Knoxville-Airport offers elegantly furnished rooms with premium amenities, including feather pillows and in-room entertainment options.

Relaxation and Recreation
Guests can unwind by the outdoor pool or stay active at the well-equipped fitness center during their stay.

Convenient Location and Services
Benefit from complimentary shuttle service to the airport and nearby attractions, along with free Wi-Fi throughout the hotel.

Experience comfort and convenience at the Hampton Inn Knoxville-Airport. Book now to secure your stay at this exceptional hotel.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note the transfer service is limited to a 5 mi radius.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TYS

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is needed) and costs USD 15 per day.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

8.8
Based on 333 reviews
Cleanliness: 7.88
Service: 9.35
Location: 9.39
Room Quality: 8.34
Amenities: 8.87
Value for Money: 8.83
Food and Beverage: 8.88
Overall Experience: 8.85
G
Gary • couple • us
6
this location was on our route back to our home in IL
Cons:

have stayed at other Hampton inns with vent fan is bath.

2026-07-10 • via Nuitee
P
Paula • couple • us
4
Sometimes it’s not the faucility but the staff!
Pros:

The introduction of my arrival was very pleasant. The young lady that greeted me was very polite and attentive considering it was a holiday. She gave wonderful advice about the area.

Cons:

What I didn’t like is being waken up to something bitting me. I jumped up to see what it was couldn’t really see anything so pulled the covers down more to see small dark specks of something. I called front desk but there was no answer. I went down to see if some was there but no one was there. I then went back to the room for another check to see more little specks. I then called the desk again to finally get an answer. This went on for an hour. I spoke to the lady at the front desk to explain to her what is going on.She stated we will have to have someone come up there to see if it’s really bugs or not. I sat in a chair for an hour. Then I finally decided to go down to the desk to see what was taking so long. She was up there talking about the situation to another guy… not expecting to see me come around the corner. So I said hello I’m from room 408 with the bugs. She said oh I’m waiting on maintenance. I stated you were going to call me back to let me know what’s going on. I can’t leave the front desk. She stated they haven’t called her back yet. But you were away from the desk when I tried to call earlier. She then went in saying do you have pictures. I stated yes I do. She said I’ll just come up there to see. She did come and use her camera and looked in the corner of the bed. She didn’t see anything. It’s was 5am in the morning I had slept good at all. So she stated your check out is at 11 I can give you another room for a few hours if you like. The new room was next door to the other one. She also said what I do when I go to hotels is use an iron with steam on the bed to make sure it doesn’t have bugs. I looked at her and stated. Who wants to do that when they’re traveling and you’re suppose to be an excellent establishment but thanks for the information. I did get in the next room to shower & got dressed. I couldn’t go back to sleep because I was itching from the bug bites. I just checked out. I did grab some coffee& breakfast on my way out.

2026-07-06 • via Nuitee
D
David • family_with_children • us
7
Crap
Pros:

Bed was comfy. Breakfast was good

Cons:

I paid for my stay on booking.com. everything was paid when I got there. I was told when I checked in that I had to pay $50 for some kind of fee and I would get it back when I checked out. Never got it back. When I checked out I was charged again not once but twice more for my stay. So I ended up paying $650 for a one night stay. Every time I would call to get my money refunded, all I was told is it didn't show up on their end. I won't be back

2026-07-04 • via Nuitee
D
David • solo_traveller • us
9
2026-07-03 • via Nuitee
B
Brooke • solo_traveller • us
10
Great stay for a diversion on a flight
Pros:

Loved that they had a great breakfast! Better than other Hampton Inn’s that I have stayed at by far!

Cons:

The price was a little steep but probably because it’s located at the airport.

2026-06-21 • via Nuitee
B
Bobbie • family_with_children • us
10
2026-06-20 • via Nuitee
M
Monisola • couple • us
8
Pros:

The late night staff were excellent and very hospitable. They are the reason I decided to write a review!

Cons:

Stains on the shower floor - not appealing

2026-06-14 • via Nuitee
6
631pennec • Solo travel • Houma, Louisiana
2
Do Not Stay Here !!!
Pros:

OMG
do not stay here
The shower is covered with pink mold.
The TV will not work.
Tried to call the front desk and there is no dial tone on the phone - PHONE IS BROKEN.
JESUS CHRIST !!!
I cracked my A/C back to 65 degrees at 5pm - it is now 10:48 pm and my room is still 72 degrees !
GOD HELP ME AND ANYONE ELSE THAT CHOOSES THIS HOTEL

2026-06-13 • via Tripadvisor
V
Virginia2002 • Family
6
Close to the Airport
Pros:

This Hampton is just a mile from the airport and was fine for one night. When we arrived, we waited and finally had to shout hello so someone would come to the front desk to check us in. The room was cold due to the thermostat being set at 66 degrees. So we raised the temperature but it should be set higher for comfort and to save energy. The room was a bit different than other Hamptons we've stayed at. It had a new closet design. The breakfast was a good standard buffet.

2026-06-07 • via Tripadvisor
D
Douglas • solo_traveller • us
9
2026-06-05 • via Nuitee
M
Melody • couple • us
9
2026-06-03 • via Nuitee
K
Kraft • couple • us
10
2026-06-01 • via Nuitee
L
Linda • family_with_children • us
10
2026-06-01 • via Nuitee
A
Alex • solo_traveller • us
10
2026-05-29 • via Nuitee
D
Duquemin • solo_traveller • us
8
2026-05-28 • via Nuitee
R
Rosi • solo_traveller • us
7
The front desk clerk was a little taken aback by me showing up at 4:50 am but he handled it well. My flights were delaye
Pros:

Close to the airport. I was exhausted

Cons:

Both the body wash and shampoo bottles in the shower were empty. The toilet paper roll holder was broken and the toilet paper was lying in the floor. The sheets were rough and low quality.

2026-05-28 • via Nuitee
K
Kayla • extended_group • us
7
Pros:

Location was good. Staff was nice. Room was fair.

Cons:

The smell in the room was awful. Musty and smelled like pee.

2026-05-25 • via Nuitee
A
Annette • family_with_children • us
8
Will return
Pros:

Great room

Cons:

Cost and charged my card twice

2026-05-18 • via Nuitee
M
Marla • solo_traveller • us
8
Pros:

Staff were nice

Cons:

There was a slightly moldy smell once you get to the floors with rooms.

2026-04-28 • via Nuitee
J
Julie • couple • us
10
2026-04-12 • via Nuitee