Grand Hyatt Erawan Bangkok

Hotels
Grand Hyatt
9.2 (2576 reviews)
494 Rajdamri Road, Lumpini , Pratumwan , Bangkok , th

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Great Location
Excellent Service
Delicious Food
Clean Rooms
Cons:
Issues with Reservation System

Categories

Cleanliness
8.78
Standard quality for this hotel tier.
Service
9.25
Mixed feedback; positive mention of service but issues with reservation.
Location
9.79
Very good location which is in the heart of the city.
Room Quality
9.24
Rooms are nice and clean.
Amenities
9.27
Facilities are complete, with offerings like spa and various food options.
Value for Money
8.73
Standard quality for this hotel tier.
Food and Beverage
9.28
Delicious food offered at the hotel.
Overall Experience
9.25
Overall positive experience despite reservation issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 09:19

Property Description

Luxurious 5-Star Stay in Bangkok

Exquisite Rooms with City Views and Premium Amenities
Indulge in the contemporary luxury of Grand Hyatt Erawan Bangkok's rooms, blending modern design with traditional Thai touches. Enjoy the comfort of Hyatt Grand Bed™, rain shower, and high-tech amenities for a truly relaxing stay.

Gastronomic Delights and Culinary Experiences
With 9 unique dining venues, the hotel promises a culinary journey like no other. From authentic local dishes to global flavors, guests can savor a wide range of exquisite dishes amidst unparalleled service.

Relaxation and Wellness Oasis
Unwind at the i.sawan Residential Spa & Club or stay active at the 24-hour fitness center and outdoor swimming pool. Elevate your stay by booking a Club room for exclusive benefits like daily breakfast and evening cocktails at the Grand Club Lounge.

Book now to experience the epitome of luxury and convenience in the heart of Bangkok at Grand Hyatt Erawan Bangkok!

Important information:

• Refurbishment work is taking place daily between 9:00 AM and 6:00 PM from May 2026 to middle of 2027. The guestrooms, suites, and villas will be under enhancement programme with all work areas fully isolated to minimise any impact on the guest experience.

• All hotel facilities, including restaurants, swimming pool, fitness centre, and spa, will remain fully operational.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BKK

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children from 2 years old to 12 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9.2
Based on 2576 reviews
Cleanliness: 8.78
Service: 9.25
Location: 9.79
Room Quality: 9.24
Amenities: 9.27
Value for Money: 8.73
Food and Beverage: 9.28
Overall Experience: 9.25
S
Stefan couple gb
10
2026-07-25 via Nuitee
H
Hassan couple ae
7
2026-07-24 via Nuitee
H
haya family_with_children sa
9
2026-07-22 via Nuitee
M
Masahiro family_with_children jp
10
2026-07-22 via Nuitee
E
E670CKandreaa Business
10
Always happy to be there
Pros:

Iconic Hotel in a good position for transportation. Service, food and staff courtesy at their top. Now going for renovation, all the best

2026-07-20 via Tripadvisor
L
LANGDON couple au
8
2026-07-20 via Nuitee
C
catchow1023 NONE Hong Kong
10
Convenient location; classic hotel
Pros:

Our favorite hotel when visiting Bangkok! The location is super convenient, right next to all of the major malls. The breakfast selection is very good as well. The hotel is on the older side but the rooms were well maintained and comfortable.

2026-07-19 via Tripadvisor
S
shilpa gupta family_with_children in
8
2026-07-19 via Nuitee
M
MAJID couple ae
9
Pros:

جيد

2026-07-19 via Nuitee
A
Abdulla family_with_children ae
10
2026-07-18 via Nuitee
M
maxine1013 Family Makati, Metro Manila, Luzon
10
Best hotel in Bangkok
Pros:

I always stay here when I go to Bangkok w/c I frequent. Beautiful hotel in a perfect location. You step out of the hotel and it’s the skywalk. Friendly and accommodating staff, great food & perfect location. I always have restful nights as well. Love this hotel and I don’t think I will even bother trying others.

2026-07-17 via Tripadvisor
A
Abdulla family_with_children bh
10
Pros:

حجم الغرفه صغير بعض الشئ لعائلة من 4 اشخاص، بشكل عام فندق ممتاز وموقع جيد، بوفيه افطار متنوع

Cons:

لا يوجد

2026-07-17 via Nuitee
I
imad family_with_children il
9
2026-07-16 via Nuitee
S
SMXSHKG Couples Hong Kong
10
What genuine hospitality feels like
Pros:

The Grand Hyatt Erawan has become one of those rare hotels we return to not simply because of its location or facilities, but because of the people.

The hotel is exceptionally well run, yet never feels corporate or impersonal. Service is warm, intuitive and genuinely thoughtful, whether at reception, in the restaurants, in the club lounge or from the housekeeping team. Small details are remembered, preferences are anticipated, and problems, on the rare occasions they arise, are dealt with quickly and graciously.

What distinguishes the Erawan most is its sense of humanity. The leadership is visible, the staff appear empowered to care for guests properly, and there is a consistency across departments that many supposedly more luxurious hotels fail to achieve.

The rooms and suites are comfortable, the location is outstanding and the food and beverage offering remains one of the strongest in Bangkok. But the real reason we keep returning is the feeling of being genuinely welcomed back.

Luxury is not simply marble, flowers or expensive rooms. It is competence, warmth, generosity and grace. The Grand Hyatt Erawan delivers all four.

2026-07-15 via Tripadvisor
U
unicorngangsta Couples San Francisco, California
10
Hyatt Erawan is a calm jewel in a loud rough city.
Pros:

This was our home away from home. I’m an actor working in films and animation and my wife is an editor. We stayed for a few days twice on our one month Thailand trip. The staff was immaculate. The chef David was a dream come true. He asked about my food allergies and then made me a special meal of things I had been craving for the whole trip. As a celiac it’s very difficult to find safe food that has been prepared with my medical condition in mind. David made sure I was fed and had an amazing date night with my wife. Please stop in and meet David, he’s personable and kind and if you need something specific, he will take care of you in that Hyatt style you have come to expect. The hotel isn’t new foot had a few upkeep issues around the edges but after tea at the roof top pool and the amazing water pressure and steam sauna in the spa… I felt like a new person. As an actor in movies I’ve been able to experience a fair amount of luxury, luxury tends to be expensive…but CARE like this is priceless. . Thank you Hyatt and Chef David. Hope to see you again soon.

2026-07-15 via Tripadvisor
S
Saleh family_with_children om
8
2026-07-15 via Nuitee
R
Rasheed Altaher family_with_children ae
9
2026-07-14 via Nuitee
K
Khawla family_with_children om
10
Great place and friendly staff
Pros:

Great location
Easy access to the walkway to the metro , central world and paragon
Great staff very friendly with adults and kids ( even at peak time @ breakfast)
Great food options with arabic options available
Big pool

Cons:

Rooms quite small

2026-07-13 via Nuitee
R
Rawdha solo_traveller ae
7
2026-07-12 via Nuitee
K
Khaled solo_traveller eg
8
Pros:

It was very clean and the breakfast was very convenient.

Cons:

Employees at the front disc are nit experienced enough.

2026-07-12 via Nuitee