Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Good location
Spacious rooms
Friendly staff
Comfortable beds
Cons:
Aging facilities
Understaffed reception
Issues with air conditioning

Categories

Cleanliness
7.51
Reviews indicated that while the rooms were generally kept well-maintained and clean, issues with air conditioning affected overall cleanliness perception.
Service
8.98
Positive mentions of staff being friendly, helpful, and accommodating, although some had difficulty with responsiveness.
Location
9.02
Multiple reviews highlighted the excellent location near key attractions and convenience.
Room Quality
7.97
Rooms were spacious and comfortable, but some noted that they showed signs of aging and needed maintenance.
Amenities
8
General satisfaction with the amenities, but some amenities like the pool were not available as expected.
Value for Money
7.96
Overall perception of value was positive, especially considering the comfort level, though some felt upgrades were needed.
Food and Beverage
8.51
Many reviews appreciated the breakfast provided, indicating good value and quality.
Overall Experience
8.48
General consensus was positive with many expressing intent to return despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 03:43

Property Description

Luxurious Accommodation with Stunning Views

Spacious Rooms with Premium Amenities
Experience the comfort of the largest guest rooms in Cairns, boasting over 40 square metres of space and private balconies with picturesque views of the harbour or hinterland. The beautifully appointed rooms feature premium décor and amenities, ensuring a relaxing stay.

Relaxation and Dining Options
Unwind by the outdoor swimming pool surrounded by tropical gardens or pamper yourself at the deluxe Vie Spa with a range of rejuvenating treatments. Indulge in delicious meals at Coco's Kitchen + Bar, offering buffet breakfast and à la carte dinner made from the region's finest produce. The Lobby Bar is perfect for exotic cocktails and light snacks.

Book your stay at Pullman Cairns International for a luxurious and unforgettable experience.

Important information:

Please note, there is a 1.4% credit card surcharge when using a credit card.
Please, note that all guests will be required to present photographic I.D. of the booker along with a valid credit card in the name of the booking. A preauthourisation of $50.00 per day will be held that will be returned upon departure and settlement of account.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CNS

Location

Guest Reviews

8.3
Based on 1719 reviews
Cleanliness: 7.51
Service: 8.98
Location: 9.02
Room Quality: 7.97
Amenities: 8
Value for Money: 7.96
Food and Beverage: 8.51
Overall Experience: 8.48
M
MAKI • solo_traveller • jp
8
2026-08-15 • via Nuitee
N
Neil • solo_traveller • au
8
2026-08-15 • via Nuitee
F
FrequentTraveller189 • Business • Brisbane, Brisbane Region, Queensland
8
Convenient Location
Pros:

The location is great. The Hotel seems to be having refurbishment works happening. Most of the rooms have been refurbished although there’s still some “old” rooms left unrefurbished. The staff are nice, and professional. The bonus is the free EV charging stations in the carpark. If you have an EV and stay at this hotel charging your car overnight is a bonus.

2026-08-13 • via Tripadvisor
B
Bailey • family_with_children • au
10
2026-08-13 • via Nuitee
B
Bath • solo_traveller • au
9
2026-08-12 • via Nuitee
N
Neville • solo_traveller • au
8
2026-08-12 • via Nuitee
I
Ian • solo_traveller • au
10
Pros:

Lovely large rooms, very clean and comfortable.
Staff were all very friendly and helpful.
Breakfast buffet had a great variety of food to pick from. Close to restaurants and attractions.

2026-08-11 • via Nuitee
B
Bath • extended_group • au
9
2026-08-10 • via Nuitee
K
Ken • couple • au
7
Pros:

Over priced.

Cons:

Over priced

2026-08-10 • via Nuitee
M
MARSUTHA • family_with_children • au
7
2026-08-09 • via Nuitee
A
Albert • family_with_children • nl
1
armoedig
Pros:

Ligging, intentie personeel

Cons:

Vergane glorie, soms ronduit vies

2026-08-08 • via Nuitee
P
Peter • couple • au
10
Pros:

everything ,check in,parking, service.

2026-08-08 • via Nuitee
A
Alexandra • solo_traveller • au
10
2026-08-06 • via Nuitee
D
Dylan • couple • au
10
2026-08-04 • via Nuitee
S
Susan • couple • au
2
Uggh
Pros:

Situation

Cons:

Room smelt mouldy. Had to pay for upgrade

2026-08-04 • via Nuitee
I
Ilze • couple • au
10
Absolutely amazing!
Pros:

Comfortable and beautiful.

Cons:

NA

2026-08-04 • via Nuitee
M
michelesF6499NV • Business • Adelaide, Greater Adelaide, South Australia
6
Great location, nice hotel but not worth the $$$
Pros:

Reception staff were amazing! Check in was a breeze and any interactions we had during our stay were great. We stayed in an executive twin room for 5 nights for a conference on the 9th floor facing Abbott Street. No noise from other rooms but unfortunately if you’re staying on a Saturday night the live music from the Casino (directly across the road) can be heard until early hours (including several patrons of said casino filled with merriment at around 3-4am :) ). Rooms were decent sized and aircon was freezing. The only complaint was when we checked in there was a used bottle of water under one of the beds and we thought, they’ll clean it the next day but it stayed there our entire trip as well as one of their complimentary eye swabs that was left on the floor near the window to the balcony. The other loss in star is that my favourite thing in a hotel (by my many reviews) is strong water pressure and hot (hot) water which Pullman had both but unfortunately the room we stayed in had no bathroom induction fan and so after every shower we were at the mercy of fog for a good 10-15mins.

Would stay here again but definitely not for the price we paid as it was too expensive and non inclusive of anything which is a shame.

Location is great as you’re only a 5 minute walk from Pier/Marina with great restaurants such as Dundee’s, Waterbar and Salthouse or a cheeky drink at Howling Jays. It’s also within walking distance of the esplanade, night markets, gilligans markets and cairns central.

2026-08-03 • via Tripadvisor
S
Stephen • solo_traveller • au
6
A big brand that disappointed
Pros:

Well appointed bathroom.

Cons:

The booking confirmation sent by the hotel MUST tell people that there are two Pullman hotels in Cairns and to make sure they go to the right one. I drove using Google Maps to the wrong one and then had to drag my luggage through the streets, already exhausted after long and delayed flights. Also, at the prices paid, it's reasonable to expect a barista at breakfast, not insipid machine-produced coffee.

2026-08-03 • via Nuitee
W
Walker • extended_group • au
9
2026-08-03 • via Nuitee
S
Shideh • solo_traveller • au
7
2026-08-02 • via Nuitee