Wilton Hotel

Hotels
Independent
7.8 (114 reviews)
Av. Callao 1162, Buenos Aires, Capital Federal, 1023 , Buenos Aires , AR

Facilities

Elevator
Fitness facilities
Conference space
Television in common areas
Free breakfast
Safe-deposit box at front desk
Multilingual staff
Free newspapers in lobby
Porter/bellhop
Meeting rooms
See all facilities

Review Highlights

Pros:
None
Cons:
Room cleanliness issues
Poor room quality

Categories

Cleanliness
2.7
Room was smelly, had stained carpets, broken furniture, and dirty towels.
Service
9.7
Standard service quality for a hotel of this rating.
Location
9.7
Standard quality for this hotel tier.
Room Quality
2.7
Room quality described as disgusting.
Amenities
9.7
Standard quality for this hotel tier.
Value for Money
9.7
Standard quality for this hotel tier.
Food and Beverage
9.7
Standard quality for this hotel tier.
Overall Experience
8.5
Overall experience impacted by cleanliness and room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 20:48

Property Description

Recreational Amenities and Services
Indulge in the sauna, fitness center, and area shuttle service. Enjoy complimentary Wi-Fi, concierge services, and a TV in the common area.

Dining and Refreshments
Savor a delicious lunch at Cascada restaurant, or opt for coffee at the café. Room service is available around the clock, and unwind at the bar/lounge with your favorite beverage.

Accommodations and Location
Experience comfort in air-conditioned rooms with minibars, LED TVs, and free Wi-Fi. Explore nearby attractions like Santa Fe Avenue and El Ateneo Grand Splendid.

Book your centrally located stay at Wilton Hotel for a memorable Buenos Aires experience.

Important information:

  • One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • Parking height restrictions apply.
  • Cashless payment methods are available for all transactions.

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: EZE

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • General

    Gap period enforced between guest stays - 48 hours

  • General

    Guests are provided with free hand sanitizer

  • General

    Staff temperature checks are conducted regularly

See all policies

Location

Guest Reviews

7.8
Based on 114 reviews
Cleanliness: 2.7
Service: 9.7
Location: 9.7
Room Quality: 2.7
Amenities: 9.7
Value for Money: 9.7
Food and Beverage: 9.7
Overall Experience: 8.5
G
gabriela
2
Pros:

Not a 4 star hotel!!! It is a 2 star at best!! Smelly room, stained carpet, broken furniture, stained bathtub, dirty towels, simply disgusting !!!!

2025-07-24 via Nuitee
J
Juan partner
10
Pros:

Recepción guy Pedro was awesome !!!!

2025-06-29 via Nuitee
E
Ewa
2
Pros:

The room was very dark with no natural light, and the window faced directly into the wall of the neighboring building. The Wi-Fi was also very unstable, and the front desk staff were unable to assist. As a result, I missed an important work meeting. Breakfast very basic.

2025-06-16 via Nuitee
V
Victor partner
8
Pros:

Excellent Location

2025-05-11 via Nuitee
W
washington family
6
Pros:

Good staff and location , rooms are small , double beds are not American size , very basic breakfast, take in consideration that in Argentina people are not used to have breakfast not in the American conventional way .

2025-04-25 via Nuitee
V
Victor family
8
Pros:

N/a

2025-04-21 via Nuitee
M
Mike
8
Pros:

Property is in a great location with many restaurants and shops within steps of it. Hotel room itself was nice but felt older and dated decor wise. Pillows were very soft. Air conditioner was a bit loud and windows had a weird shutter it from of them preventing me to see outside. Room has a large shower-bathtub, toilet and bidet. Room has a good size refrigerator and safe. WiFi worked well without problem. There was a small breakfast available included with the room but was very small. Hotel had 24 hour front desk staff. No currency exchanging service onsite. Within steps of the tourist landmark El Ateneo Grand Splendid theater converted into a bookstore. Great value for the rate and location. Would stay again and recommend.

2025-03-26 via Nuitee
M
Maria Noel
10
Pros:

Everything was very goog except for the air conditioner equipment. It is very old and noisy. The rest was excellent.

2024-12-06 via Nuitee
M
MARIA
10
Pros:

Buen hotel. Tranquilo. Buena zona. Buen desayuno. Le falta mejor tele y cable superior, para ver mas canales .

2024-04-13 via Nuitee
P
Pamela
6
Pros:

I had booked a Superior Room with a queen bed.
But what I was given was a room with 2 twin beds and the window was blocked off with a permanent screen, making this an "interior" room. There was no air conditioning as had been described. The room was too warm.
Because I had tripped on the step just outside the hotel & bruised both knees, I was too distracted to realize that my room was not the type that I had actually reserved until the morning I had checked out.

2024-03-31 via Nuitee
J
John
8
Front desk service.
Pros:

The ladies at the front desk during the day are warm and friendly. The men on the night shift were a little grumpy.

2023-10-18 via Nuitee
F
FedericoA1275 Couples
2
Bed bugs
Pros:

We stayed in room 601 and had to leave because of bed bugs. The carpet has stains.
On top of that following day, they charged me for the cancellation of an extra night.

Very noisy. Lack of parking.
Ancient furniture.
They won't offer you a second key.
The lobby has worn sofas.
Pricey for the crappy conditions they offer.

2023-07-25 via Tripadvisor
A
Azar
8
Excellent staff & location ! Rooms need upgrades !
Pros:

Location is convenient, very helpful & professional staff members , cleaning crew does an excellent job to keep the bedsheets, towels clean ! Very poor A/C system , very LOUD A/C & not keeping the room cool / old A/C with filthy filter ! Carpets on the floor are spotted & old ! I had to pay extra for an upgraded room with cleaner carpet & window over very noisy Main Street ! Refrigerator was not keeping anything cool !

2023-04-24 via Nuitee
F
Francisco
8
Pros:

Location

2023-03-31 via Nuitee
V
Verified traveler
8
Pros:

Location

2023-03-31 via Nuitee
6
651andresp Family us
2
NO AC BE AWARE!
Pros:

NO A/C!!! BE AWARE!!! This by far the worst hotel condition in Buenos Aires for the location. Owners doesn’t want to fix the AC (told by same employees) since November 2022!!!! Can’t be that cheap! Counter service rude and unprofessional. The only nice guys was the overnight guy with with hair. Marcos(front counter) rude dude! Do not stay there pay extra $20 and go somewhere else! Rooms is dirty and outdated. Walk AC box are from 1960 and don’t work properly. Carpet dirty and super super nasty.

2023-03-17 via Tripadvisor
A
Alfred
8
Pros:

Marcos and Joseph on desk were great.

2023-02-07 via Nuitee
C
Cartagena2019 NONE
8
Very good price for the location
Pros:

I only spent one night as I could not get to the apartment in the middle of the night.Two single beds were comfortable, but the ancient AC was so noisy I had to turn it off. The breakfast was very good and the staff very accommodating. Have recommended it t friends mainly because of location and excellent price.

2023-02-03 via Tripadvisor
M
Manuela
4
Pros:

Great area but hotel itself is lacking

2022-12-31 via Nuitee
V
Verified traveler
8
Pros:

Ótimo hotel, mas o café da manhã não é bom, poucas opções e não tem frutas ou um simples ovos mexidos

2022-01-12 via Nuitee