Fairfield Inn & Suites by Marriott Chattanooga

Hotels
•
Fairfield Inn
8.8 (156 reviews)
2345 Shallowford Village Drive, Chattanooga, Tennessee, 37421 , Chattanooga , US
1-423-499-3800

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Pets allowed

Facilities

Free breakfast
Meeting rooms
Express check-out
Fireplace in lobby
No single-use plastic straws
Comprehensive recycling policy
No single-use plastic stirrers
Free WiFi
24-hour front desk
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable beds
Cons:
Cleanliness issues
Safety concerns

Categories

Cleanliness
8.28
Some guests reported cleanliness issues, including dirty linens and a musty smell.
Service
9.25
Staff were described as friendly and polite, with some exceptions during check-in.
Location
8.79
Conveniently located near expressway, though some noted safety concerns.
Room Quality
8.74
Rooms generally described as spacious and comfortable, with decent amenities.
Amenities
8.27
Pool closed during stay; however, other amenities like breakfast were appreciated.
Value for Money
8.73
Considering the price, guests felt it offered reasonable value despite some issues.
Food and Beverage
9.28
Breakfast service received positive remarks; variety appreciated by guests.
Overall Experience
9.05
Overall, guests enjoyed their stay but noted specific areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 01:06

Property Description

Experience unparalleled comfort and convenience at the Fairfield Inn & Suites by Marriott Chattanooga, where your perfect getaway awaits.

Recreational Opportunities
Enjoy our 24-hour fitness center, seasonal outdoor pool, and a cozy lobby fireplace to relax after a day of adventure. Dive into recreation and relaxation right on our property!

Modern Amenities
Stay connected with complimentary wireless internet access in all rooms and throughout the hotel. Our individually furnished guestrooms feature refrigerators, Smart televisions, and plush pillowtop beds for a restful night's sleep.

Event Spaces & Dining
Planning an event? Our 950 square feet of versatile meeting space and complimentary continental breakfast served daily will ensure your experience is seamless and enjoyable.

Elevate your travel experience by booking your stay at the Fairfield Inn & Suites by Marriott Chattanooga today!

Important information:

  • The seasonal pool will be open from May to September.
  • Pool access available from 9:00 AM to 9:00 PM.
  • Up to 3 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CHA

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Pets allowed

  • Guest type

    LGBTQ friendly

See all policies

Location

Guest Reviews

8.8
Based on 156 reviews
Cleanliness: 8.28
Service: 9.25
Location: 8.79
Room Quality: 8.74
Amenities: 8.27
Value for Money: 8.73
Food and Beverage: 9.28
Overall Experience: 9.05
K
Kevin • solo_traveller • us
10
2026-05-30 • via Nuitee
G
Golden • couple • us
4
2026-05-29 • via Nuitee
E
Eileen • couple • us
10
Ideal
Pros:

Close to major highway

Cons:

Great all around

2026-05-24 • via Nuitee
J
Jordin • family_with_children • us
8
Pros:

The staff was very friendly! The space was very clean and the room nice and very spacious for two people. Loved the included breakfast and large TV.

Cons:

The room listing did not state that this was a conjoined room. It was hidden in the listing by a large piece of furniture, which felt a little deceiving. A young group of girls ended up next to us in that conjoined room for one night, so it was very loud.

2026-05-11 • via Nuitee
M
megablackram • couple • us
9
Great place to stay.
Pros:

Bed was very comfortable. The room was nice and the AC got very cold. Which I love. The front desk was amazing. Would stay here again.

Cons:

Nothing.

2026-05-06 • via Nuitee
M
Maria • solo_traveller • us
10
2026-04-29 • via Nuitee
A
Ashley • family_with_children • us
7
2026-04-26 • via Nuitee
K
Karen • solo_traveller • us
9
Pros:

Location

Cons:

Hair in tub

2026-04-24 • via Nuitee
G
Grant • couple • us
3
2026-04-20 • via Nuitee
S
Sarah • extended_group • us
7
Pros:

It was clean and tidy

Cons:

The bathroom doors were very noisy and you could hear people in adjoining rooms using theirs too.

2026-04-17 • via Nuitee
A
Abrielle • family_with_children • us
8
Great Service, Great staff, Comfortable Stay
Pros:

The room was clean and comfortable. The breakfast was delicious. It was a wonderful stay with great service and great staff.

Cons:

House cleaning tried to enter the room twice even though we had not checked out yet. There were some damage to the room when we got there.

2026-04-15 • via Nuitee
• couple • us
10
2026-04-10 • via Nuitee
L
Lisa • couple • us
9
Pros:

Front desk and breakfast attendant both very friendly and helpful

2026-04-02 • via Nuitee
H
Higgins • couple • us
4
I wouldn't stay again!
Pros:

The facility was clean and breakfast looked great.

Cons:

The thermostat didnt work properly and amenities weren't up to par for the price of the stay. Parking was horrible at the hotel and you could hear people in the other rooms, upstairs someone kept dropping something hard and rolling it around. We could have stayed at the westin for a small amount more.

2026-04-01 • via Nuitee
W
William • couple • us
9
2026-03-27 • via Nuitee
A
Alfonso • couple • us
10
Pros:

personel and facilities 👍🏻

Cons:

my room 409 the mattress squick make noises was bad

2026-03-24 • via Nuitee
R
Regina • couple • us
9
2026-03-23 • via Nuitee
L
Lori • extended_group • us
10
2026-03-22 • via Nuitee
J
jmcm2006 • Family • Paris, Tennessee
6
Ok for one night
Pros:

For a night it was not horrible but definitely would not stay here again. The rooms and bathrooms were the smallest I've seen. Beds were comfortable but overall the room was not cleaned properly. Not just dust but actual trash left in the room. The shower could use a good cleaning. The wall beside the sink had something that had been spilt and ran down and just left. Under the sink is open and it was nasty. On the plus side the breakfast was good. Standard hotel food but everything was hot and that area did seem clean. For the amount of places to stay within a half mile radius this is just not it.

2026-03-19 • via Tripadvisor
J
Jennifer • couple • us
7
Pros:

The location was great and the staff was friendly.

Cons:

The shower looked stained from dirty feet and the air conditioning stopped working halfway through the night.

2026-03-17 • via Nuitee