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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Heating
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Terrace
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Family rooms
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Garden
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Pets allowed
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Hiking
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Lift / Elevator
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Luggage storage
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Cycling
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Safety deposit box
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Bar
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Fax/photocopying
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Golf course
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Tennis court
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Car hire
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Children's playground
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Dry cleaning
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Breakfast in the room
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Massage services
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Packed lunches
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Games room
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Spa/wellness center
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Table tennis
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Hammam
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Non-smoking throughout
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Private parking
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Outdoor pool
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Sun terrace
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Daily housekeeping
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Designated smoking area
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Shared lounge/TV area
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Concierge service
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Special diet menus - on request
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Wheelchair accessible
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Kid meals
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Snack bar
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Kids' outdoor play equipment
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Toilet with grab rails
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Baby safety gates
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Lower bathroom sink
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Higher level toilet
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Kids' club
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Outdoor furniture
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Sun loungers or beach chairs
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Wine/champagne
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Sun umbrellas
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Coffee Shop on site
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Fruits
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Spa/wellness center services
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Fence around pool
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Steam room
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Beauty Services
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Fitness/spa locker rooms
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Yoga classes
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Tennis equipment
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Fitness classes
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Personal trainer
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
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CCTV outside property
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CCTV in common areas
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Face masks for guests available
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24-hour security
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Security alarm
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Thermometers for guests provided by property
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Mobile app for room service
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Broadcast Live sport events
Review Highlights
Categories
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Property Description
Luxurious Accommodation
The elegantly decorated air-conditioned guest rooms at Mouratoglou Hotel & Resort offer a comfortable stay with modern amenities such as a flat-screen TV, minibar, and electric kettle. Each room also features a private bathroom with complimentary toiletries.
Abundant Leisure Facilities
Guests can enjoy the 2 swimming pools, 34 tennis courts, bar, and deluxe brasserie on the property. The hotel offers a range of activities including yoga, aquabike, and pilates. Additionally, free access to the SPA with sauna, hammam, and tropical shower is provided for ultimate relaxation.
Convenient Services
With a free shuttle service to Sophia Antipolis offices, guests can easily explore the area. Breakfast is served daily, and children enjoy discounted prices. Free gym access and paid fitness classes are available, ensuring a well-rounded experience for all guests.
Book your stay at Mouratoglou Hotel & Resort for a luxurious and convenient experience.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.
Location
Guest Reviews
La piscine magnifique et les espaces communs
Rien de particulier
Best location if you or your kid is there for tennis camp. Dinner & lunch is very good. Breakfast could be improved. Small pool is quite and very good for adults. Big pool is too busy with kids.
Very bad noise isolation. Heard TV from a room next door. Kids running and shouting. You hear every door closing.
Le personnel, les équipements, les prestations de services
Nous avons grandement apprécié notre séjour, si il fallait suggérer une amélioration, ça serait de proposer des tarif de demies pensions.
Propreté des chambres , restaurant de qualité .
Piscine agréable .
Hôtel bruyant, à partir de 7h c’est le ballet dans les couloirs, portes qui claquent, cris d’enfants , pas top quand on est en vacances et qu’on cherche du repos .
Literie peu confortable, matelas mous et oreillers plats .
Toute petite salle de bain et absence de rangement.
Petit déjeuner varié mais pas qualitatif, à 25€ par personne ça manque de produits de qualité .
C’est propre, c’est magnifique et le personnel est très sympathique, on est assez libre
Bon petit déjeuner
Très belle piscine
Belle vue depuis la terrasse et la piscine
La difficulté à obtenir des informations sur les activités et l’attitude des réceptionnistes
La chambre qui donne sur le parking
J’ai commandé un taxi et on m’a envoyé une voiture qui ne pouvait pas prendre la voie de taxi pour un prix exhorbitant (même si confort)
Le professionnalisme du personnel de l hôtel surtout Vivien qui a su adapter à nos besoins de Chambres qui a été très réactif
La qualité de la litrie et la superficie des chambres avec grands balcons
L accès aux différentes piscines dont la piscine raquette
Les petites déjeuners
Les lits parapluies enfants sans matelas au norme
Le bar sans sirop de basilic pour certains cocktails
Les desserts récurrents et peu variés sur 3 jours
Le service décevant au restaurant par sa lenteur d exécution en cuisine
Le Check out trop lent le dimanche supérieur à 30 min d attente
We booked Mouratoglou Hotel & Resort for four nights, paying almost €1,900, based on its presentation as a four-star hotel and resort. Unfortunately, our experience was sufficiently disappointing that we checked out after the first night and booked alternative accommodation.
The room itself was very basic and, more importantly, poorly maintained. The carpet was noticeably dirty and bathroom fittings were loose and coming away from the wall. I have photographs and video evidence of both.
The Wi-Fi was extremely poor and intermittent before becoming effectively unusable. We raised this with reception, who confirmed there was a problem.
Our first morning was also badly disturbed by guests in the adjoining room repeatedly hitting tennis balls against the wall, which woke us. The same thing happened again later that morning. I complained to reception, but it still took around 30 minutes for the disturbance to stop.
Any one of these issues in isolation might have been something we could overlook. It was the combination of cleanliness, maintenance, lack of reliable Wi-Fi and significant noise that made us decide we did not want to spend valuable holiday time trying to resolve multiple problems.
The property is clearly heavily centred around the tennis academy. There is nothing inherently wrong with that, but our experience felt much more like accommodation attached to a busy tennis facility than the four-star hotel/resort experience we believed we had booked.
We therefore checked out after one night and paid for alternative accommodation elsewhere.
We subsequently raised the matter through Booking.com. The hotel declined to refund any of the three unused nights. Booking.com itself ultimately provided us with a small travel credit. I appreciate that other guests may have different experiences, particularly those visiting specifically for the tennis facilities. However, based on the room and hotel experience we received, I could not recommend.
Franchement très bon établissement. Très propre et le personnel excellent rien à dire à l’écoute
2 piscines le personnel super
Rien
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