Mercure Paris Gare De Lyon Opera Bastille

Hotels
•
Mercure
8.4 (1379 reviews)
3 Rue Parrot , Paris , fr

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Cons:
Cleanliness issues
Small room sizes
Heating problems

Categories

Cleanliness
7.78
Several comments noted issues with cleanliness, specifically dirty sheets and less than optimal carpet cleaning.
Service
8.95
Most reviews appreciate the helpfulness and professionalism of the staff.
Location
9.29
Many reviewers praised the convenient location close to Gare de Lyon.
Room Quality
7.24
Several reviews mentioned small room sizes and issues with heating.
Amenities
8.27
Amenities were generally deemed acceptable, although air conditioning issues were mentioned.
Value for Money
8.23
Expectations were met regarding price but some felt the value was lacking due to room size.
Food and Beverage
8.78
Breakfast received positive comments for variety, although some found it ordinary.
Overall Experience
8.65
Reviews convey a generally positive experience with some noted drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 17:00

Property Description

Modern and Spacious Rooms
Choose from a variety of guestrooms equipped with all the necessary amenities for a comfortable stay, including air-conditioning and satellite TV.

Relaxing Lounges and Free Wi-Fi
Unwind in one of the hotel's spacious lounges with a drink in hand while staying connected with unlimited free Wi-Fi access throughout the property.

Convenient Location and Services
Located in the vibrant Bastille area, our hotel offers easy access to popular attractions and Metro links. Take advantage of our 24-hour multilingual staff, luggage storage, and tour booking services.

Book your stay at Mercure Paris Gare De Lyon Opera Bastille now for a memorable experience in the heart of Paris!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CDG

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.4
Based on 1379 reviews
Cleanliness: 7.78
Service: 8.95
Location: 9.29
Room Quality: 7.24
Amenities: 8.27
Value for Money: 8.23
Food and Beverage: 8.78
Overall Experience: 8.65
B
BENEDICTE • solo_traveller • fr
9
2026-05-29 • via Nuitee
S
Stephanie • solo_traveller • fr
10
Pros:

Great place

2026-05-20 • via Nuitee
I
Iveta • couple • fr
4
Pros:

espace, l'ascenseur, chambre, couloir extrêmement étroit, chambre avec des toiles d’araignées, tapisserie qui se décolle, l'eau chaude uniquement dans la douche et au bout de 10min et les cousins très durs

Cons:

Nous avons indiqué l'heure de notre arrivée par avance.
A notre arrivée nous avons reçu la clé, mais la chambre n'était pas nettoyée. Rien n’était prêt.

2026-05-20 • via Nuitee
C
ciara • couple • ie
10
2026-05-12 • via Nuitee
A
Ali • family_with_children • fr
8
Je reviendrai pas
Pros:

Le lit

Cons:

Pas d'ascenseur et personne pour aider
On était obligé de monter les valises au troisième étage, sans ascenseur
Beaucoup de bruit
Traveaux

2026-05-10 • via Nuitee
C
Christophe • couple • fr
8
2026-05-09 • via Nuitee
Q
quliyev • couple • az
10
2026-05-06 • via Nuitee
M
Mirjana • couple • ch
10
2026-05-04 • via Nuitee
R
Rima • family_with_children • fr
10
Pros:

L’hôtel était à la hauteur de nos attentes, la propreté, la deco, le confort, la situation geo tout était parfait.

2026-04-28 • via Nuitee
C
Christelle • extended_group • ch
10
2026-04-27 • via Nuitee
O
Olivier • solo_traveller • fr
9
2026-04-25 • via Nuitee
Q
Quentin • couple • fr
10
2026-04-23 • via Nuitee
P
Polat • solo_traveller • fr
8
2026-04-20 • via Nuitee
N
Nathalie • family_with_children • ch
7
Bon rapport qualité prix, j’y retournerai…
Pros:

Très bon emplacement, personnel au petit soin. jolie décoration

Cons:

État de la chambre à améliorer, grandes traces de moisissure dans la salle de bain, mur de la chambre avec dégât d’eau.
Mauvaise insonorisation, on à l’impression que le voisin se douche dans notre chambre

2026-04-15 • via Nuitee
S
Stephanie • family_with_children • ch
8
Emplacement idéal pour un séjour à Paris
Pros:

Le petit déjeuner est copieux et très diversifié. Les chambres sont petites mais cosy.

Cons:

Rien à signaler

2026-04-12 • via Nuitee
A
abdellatif • extended_group • ma
8
Pros:

Hôtel très sympathique. Bien situé .
Belle chambre . Bonne literie. Très propre. Je recommande.

Cons:

RAS

2026-04-10 • via Nuitee
D
Dominique • extended_group • ch
7
2026-04-09 • via Nuitee
F
francois • couple • fr
9
2026-04-09 • via Nuitee
G
Giuseppe • family_with_children • it
8
Ha soddisfatto le mie aspettative
Pros:

Posizione ottima per gli spostamenti. Struttura bella pulita ma le camere sono da rimodernare. Pulito e staff gentilissimo

Cons:

Ascensore troppo piccolo.

2026-04-09 • via Nuitee
C
Calvin • solo_traveller • de
9
2026-04-09 • via Nuitee