Holiday Inn Express & Suites Buffalo Downtown by IHG

Hotels
•
Holiday Inn Express
8 (969 reviews)
601 Main Street , Buffalo , us
+17168545500

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
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Review Highlights

Pros:
Great location
Friendly staff
High-quality breakfast
Clean room
Cons:
Issues with parking
Thermostat not efficient
Toiletries were missing

Categories

Cleanliness
7.89
The room was clean but there were issues with toiletries not being provided.
Service
8.36
Staff were friendly and tried to resolve issues effectively.
Location
8.4
Great location, close to the theater and other amenities.
Room Quality
7.85
Rooms were spacious but suffered from thermostat issues.
Amenities
7.38
Some amenities like the pancake machine were not functioning.
Value for Money
7.84
Overall good value considering the quality and location.
Food and Beverage
8.39
Breakfast options were varied and higher in quality than other hotels.
Overall Experience
7.86
A generally satisfying stay with a few minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 03:37

Property Description

Central Location and Spacious Suites
Located in central Buffalo, just 9 miles from the airport, Holiday Inn Express & Suites Buffalo Downtown offers suites with a living room and two 37-inch TVs. Each room features a sofa bed, microwave, refrigerator, cable TV, and free Wi-Fi.

Complimentary Breakfast and Dining Options
Guests can enjoy a hot breakfast buffet and free weekday newspaper during their stay. The on-site TGI Fridays provides a convenient dining option for guests looking to grab a bite to eat.

Nearby Attractions
Situated within a 5-minute drive of Canalside and Lake Erie, Holiday Inn Express & Suites offers easy access to popular attractions in the area.

Experience comfort and convenience at Holiday Inn Express & Suites Buffalo Downtown. Book your stay now!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

The name of the guest at check-in must match the name on the reservation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BUF

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and charges may be applicable.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8
Based on 969 reviews
Cleanliness: 7.89
Service: 8.36
Location: 8.4
Room Quality: 7.85
Amenities: 7.38
Value for Money: 7.84
Food and Beverage: 8.39
Overall Experience: 7.86
I
Ivonne • couple • us
10
2026-07-03 • via Nuitee
R
Robert • couple • us
9
Clean, Reasonable $, Close to KeyBank Center multi-purpose indoor arena w/ free train transportation
Pros:

Mario was great at Check-in / Check-out and another employee assisted in giving directions personally taking us out door to direct

Cons:

Toilet sits extremely low -- more suited for someone very short... my wife is around 5'8" and indicated same; shower water pressure low (but liked Dove products. It was a bit chilly in room - tried to use extra blanket in closet but it had a bad odor -- couldn't use and left a note on it for housekeeping. Nothing that would prevent us from staying again.

2026-07-03 • via Nuitee
A
Aditya • extended_group • in
1
2026-07-02 • via Nuitee
A
Amanda • couple • us
6
Eh.
Pros:

The location is great. Right near where we wanted to go for the concert downtown.

Cons:

PARKING. NO PARKING ON SITE. This was the worst thing to deal with. You have to go to a parking area near there and pay separately. I had to pay for two event days for one overnight as it ended at 3:45am 😑. …. Also, very low staff so keep your expectations low. They will charge your card before you arrive .

2026-07-01 • via Nuitee
F
ferroudj • solo_traveller • ca
1
Pros:

Rien

Cons:

Tout

2026-06-30 • via Nuitee
A
Ashwin • couple • ae
9
Great location, spacious room , good breakfast. Overall very satisfied
Pros:

Great location, spacious room , good breakfast. Overall very satisfied

2026-06-30 • via Nuitee
J
Juan Fran • extended_group • ec
1
Pros:

Nunca contestaron los mensajes escritos totalmente mal el servicio

Cons:

La atención recibida

2026-06-29 • via Nuitee
B
Beata • extended_group • pl
8
2026-06-25 • via Nuitee
L
Lauren • family_with_children • us
9
2026-06-25 • via Nuitee
T
Tamás • family_with_children • hu
8
2026-06-25 • via Nuitee
T
Tomasz • family_with_children • pl
9
2026-06-24 • via Nuitee
J
John • solo_traveller • us
10
Pros:

Great location downtown. Room was clean, spacious and comfortable.

2026-06-23 • via Nuitee
J
Jaana • solo_traveller • fi
9
Pros:

Ihanan iso huoneisto, erillinen makuuhuone ja iso kylpynuone.
Ikkunoista näkymä kaupunkiin ja vanhoihin, kauniisiin rakennuksiin. Aamupala oli hyvä ja runsas.
Maksuton trolley/tram kaupungin sisäiseen liikkumiseen ihan vieressä.

Cons:

Nyt pidin kaikesta.

2026-06-21 • via Nuitee
M
Mary • couple • us
8
2026-06-18 • via Nuitee
M
manuel Alexander • solo_traveller • co
7
2026-06-16 • via Nuitee
K
Kirk • solo_traveller • us
10
2026-06-15 • via Nuitee
A
ARNOLD • solo_traveller • co
8
2026-06-15 • via Nuitee
D
Darae • couple • us
9
2026-06-14 • via Nuitee
C
Christie • extended_group • us
6
Pros:

breakfast

Cons:

there was a loud clicking sound behind the wall near the shower head.

2026-06-14 • via Nuitee
X
Ximena • extended_group • ec
7
2026-06-13 • via Nuitee