Dinah's Garden Hotel

Hotels
9.2 (1456 reviews)
4261 El Camino Real , Palo Alto , us
+1 650-493-2844

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Beautiful grounds
Friendly staff
Cons:
Flooding issue
Inconsistent food quality

Categories

Cleanliness
8.16
The room was clean & comfortable, but some issues reported with flooding and maintenance.
Service
9.63
Staff were pleasant and efficient, but there were complaints of rudeness from one server.
Location
9.67
Great location near Stanford campus with peaceful surroundings.
Room Quality
9.62
Rooms are spacious and comfortable, with excellent views.
Amenities
9.65
Beautiful grounds, excellent pools, and spa tub.
Value for Money
8.61
Pricing felt high given the experience with maintenance issues.
Food and Beverage
8.66
Restaurant quality varied; some excellent meals, but also noted low quality.
Overall Experience
9.63
Overall a very enjoyable stay despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 23:09

Property Description

Luxurious Accommodations with Modern Amenities

Surrounded by lagoons and waterfalls, Dinah’s Garden Hotel offers free fiber-optic Wi-Fi, flat-screen TVs, and outdoor pool. Guest rooms feature a refrigerator, coffee maker, and safety deposit box.

Dining Options to Satisfy Every Craving

Enjoy made-to-order meals at Dinah's Poolside Restaurant with a full bar and California craft beers. Indulge in fresh seafood at THE SEA by Alexander's Steakhouse.

Convenient Location and Facilities

Located 3.5 miles from downtown Palo Alto and 14 miles from San Jose International Airport, with Stanford University nearby. Stay fit at the gym with indoor and outdoor facilities and benefit from complimentary self-parking.

Book now for a luxurious stay at Dinah’s Garden Hotel!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.


Please contact customer service directly for all changes/modifications to reservations.

Please note: Rates are based on check in date and length of stay shown. Should a guest depart prior to the departure date confirmed for any reason, the hotel may impose an early departure fee of 1 night’s room rate.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SFO

Location

Guest Reviews

9.2
Based on 1456 reviews
Cleanliness: 8.16
Service: 9.63
Location: 9.67
Room Quality: 9.62
Amenities: 9.65
Value for Money: 8.61
Food and Beverage: 8.66
Overall Experience: 9.63
J
Jolana • solo_traveller • us
9
2026-08-25 • via Nuitee
D
Debra • extended_group • us
9
2026-08-24 • via Nuitee
C
Christian • solo_traveller • ch
10
Ein höschst angenehmes Hotel - freue mich auf das nächste Mal
Pros:

Das Aussehen und die Lage von Dinah's Garden ist super. Ich komme seit Jahren ins Dinah's und freue mich jedes Mal über die Ambiance und die Zufahrt zum Hotel.

2026-08-23 • via Nuitee
A
Amrita • solo_traveller • sg
2
Pros:

The property is beautiful and well maintained. But the rooms are jaded and really need to be spruced up and renovated. Also while the person at the reception checking us in was great, the other people have been rude sometimes esp when we requested for a 30 mins late checkout (like just 30 mins!). Fine even if you can't give me just 30 mins extra to check out, that can be communicated in a nicer way.

Cons:

The property is beautiful and well maintained. But the rooms are jaded and really need to be spruced up and renovated. Also while the person at the reception checking us in was great, the other people have been rude sometimes esp when we requested for a 30 mins late checkout (like just 30 mins!). Fine even if you can't give me just 30 mins extra to check out, that can be communicated in a nicer way.

2026-08-22 • via Nuitee
A
Alex • couple • us
10
2026-08-21 • via Nuitee
K
Karen • solo_traveller • us
10
2026-08-18 • via Nuitee
L
liu • extended_group • us
6
wifi is weak wifi is weak wifi is weak
Pros:

wifi is weak

Cons:

wifi is weak

2026-08-17 • via Nuitee
J
Juan Pablo • couple • co
9
Muy conveniente
Pros:

Ubicación

Cons:

Na

2026-08-17 • via Nuitee
K
Karen • extended_group • us
10
2026-08-16 • via Nuitee
D
Dr Sunny • extended_group • mu
10
It was delightful and I will come again
Pros:

room, staff, food, pool, gym. The staff were lovely - and the canals and the gardens were lovely

Cons:

Nothing

2026-08-13 • via Nuitee
F
Frank • solo_traveller • us
8
Decent stay in Palo Alto
Pros:

The room was spacious and mostly clean and the beds were comfortable. The location was OK for our Stanford campus visit but traffic to and from the hotel can be painful depending on the time of day.

Cons:

The bathroom was not spotless and there were a couple spots of dried snot from a previous guest or house cleaning. I sprayed them down and got on with it. Shower pressure was low to useable.

The floors are wood plank and since we were out on the first floor with people above, I was woken each day by our neighbour upstairs who clomped around at 6am, occasionally dropping stuff.

Check in was perfunctory but went quickly.

The pool size is exaggerated in the pictures on booking.com.

2026-08-13 • via Nuitee
M
Mervyn D. • couple • ca
8
2026-08-11 • via Nuitee
A
Andrew • couple • us
10
Clean and comfortable room with a great balcony view of the pool!
Pros:

The staff were friendly. The pool was relaxing; heated for night time use. Their vibe is like a zen garden compared to the typical hotel or motel experience. I loved the koi pond and ducks that hang out in the garden!

Cons:

Nothing really.

2026-08-10 • via Nuitee
Q
Qiujin • family_with_children • us
10
Very relax and comfortable stay!
Pros:

Beautiful garden. Kids can feed the fish and ducks. The hotel provided pet food.

Cons:

Everything is nice about the hotel.

2026-08-10 • via Nuitee
P
Paul • solo_traveller • ie
9
Super first time stay. Will return.
Pros:

Staff. Location. Restaurant. Ambience. All of these were exceptional. The staff were truly amazing.

Cons:

Bedroom floors could be better. Laminate floor wlightly less amazing than the room and location. That's all..

2026-08-06 • via Nuitee
L
Liu • solo_traveller • us
5
wifi is weak and slow
Cons:

wifi is weak and slow

2026-08-05 • via Nuitee
O
Ottmar • family_with_children • us
6
Very dissapointing
Pros:

The pool and the surroundings are beautiful

Cons:

The restaurant was terrible and especially the wait staff. No service, no smiles. We will not be going back to Dinah's.

2026-08-05 • via Nuitee
E
Esther • family_with_children • us
6
Pros:

Front staff was great

Cons:

Restaurant staff unattended pool guests. I asked for a menu and never received one.

2026-08-03 • via Nuitee
G
Grafe • couple • us
10
We stayed a 5 nights and were in the area for a medical procedure. We felt very comfortable.
Pros:

We love the room with the patio and koi pond behind the room. Its such a peaceful place to stay and the restaurant is a good option for dining.

Cons:

Parking near our room was a little limited.

2026-08-03 • via Nuitee
W
William • couple • us
8
Very nice, but…
Pros:

Clean, comfortable, nice setting, wonderful staff.

Cons:

We could not use cellular internet access on first floor. We do not use hotel wifi. I had to stand out by my car to send texts, emails, etc. Low flow shower very disappointing. Barely enough pressure to get shampoo out of your hair. These two items are the reason we will look elsewhere next time.

2026-07-24 • via Nuitee