Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good service
Cons:
Cleanliness issues
High breakfast price
Outdated rooms

Categories

Cleanliness
8.09
Some guests reported issues with the cleanliness and maintenance of the rooms.
Service
9.56
The service was praised as friendly and accommodating, although some guests faced minor issues.
Location
10
The hotel is beautifully located within walking distance to key attractions.
Room Quality
8.6
Some reports of outdated furniture and temperature control issues in the rooms.
Amenities
8.55
Facilities were adequate, but the sauna required an additional fee and some amenities received mixed feedback.
Value for Money
8.58
Value perception was influenced by some high charges and deposit issues.
Food and Beverage
9.04
Breakfast quality received good comments but was considered expensive by some guests.
Overall Experience
9.59
Despite some hiccups, the overall experience was positive, especially for those visiting attractions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 10:02

Property Description

Luxurious Accommodations
Experience elegance and comfort in our beautifully decorated rooms at the Hilton Berlin. Enjoy modern amenities such as a flat-screen TV, minibar, and tea/coffee facilities. Upgrade to our Executive Lounge for exclusive access to premium services.

Wellness and Leisure
Indulge in relaxation at the 800 m² LivingWell Health Club Berlin. From the state-of-the-art fitness center to the rejuvenating sauna and indoor pool, unwind in style during your stay with us.

Dining and Entertainment
Savor a culinary journey at Listo, offering a variety of dining options from coffee to cocktails. Explore local and seasonal flavors in our restaurant or unwind in the cozy library corner. Don't miss the stunning views of the German Cathedral from our two restaurants.

Book now and elevate your stay at the centrally located Hilton Berlin.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TXL

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    Children up to and including 17 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs EUR 38 per day.

Location

Property Video

Property Accessibility

Total Disability Score: 70.29
Public Area
  • Hill Located: No
  • Ramp: Yes
  • Entrance Type: Electric, regular
  • Entrance Door Width: 140
  • Entrance Leveled: Yes
  • Room Max Guests Number: 2
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: Yes
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

9
Based on 4150 reviews
Cleanliness: 8.09
Service: 9.56
Location: 10
Room Quality: 8.6
Amenities: 8.55
Value for Money: 8.58
Food and Beverage: 9.04
Overall Experience: 9.59
A
Andreas family_with_children de
6
Gute Lage ber Frühstück viel zu teuer.
Pros:

Super Lage, extrem nette Mitarbeiter

Cons:

Im Gang hat es nach Rauch gerochen. Das Zimmer war ok aber nicht so viel besser, wie es mehr kostet (im Vergleich zu günstigeren Hotels).
Das Frühstück war für. 38€ pro Person nicht wirklich gut. Es gab eine sehr große Auswahl aber die Qualität der Lebensmittel war nicht wirklich gut. Aufbackbrötchen, Tiefkühlobst.. Das war schade.

2026-09-05 via Nuitee
J
John solo_traveller gb
9
Very comfortable stay. Nice bar and friendly staff. Clivim very helpful with charging my phone!
Pros:

Room very clean and well serviced. Location close to city centre.

Cons:

N/A

2026-09-04 via Nuitee
R
René couple de
5
Wir haben definitiv mehr vone indem
Pros:

Lage

Cons:

In die Jahre gekommene Möbel, Ausstattung und das Badezimmer enthielt schimmelige Fugen und viele Stellen in der Badewanne

2026-09-04 via Nuitee
U
Uzi solo_traveller il
7
Just for the location
Pros:

Location is of course unbelievable. the building itself is magnificent.

Cons:

the decor is tired/ been there many years.... feels like they do only what they "have to". no pumpring of the guests. towels are OK, but not like prestigue hotels and what you expect from Hilton. no water in the rooms etc etc.

2026-09-04 via Nuitee
E
EE family_with_children nl
9
2026-09-04 via Nuitee
E
ebbe solo_traveller nl
10
2026-09-04 via Nuitee
K
Kerstin solo_traveller at
8
2026-09-03 via Nuitee
M
Melanie couple nz
1
Hilton has charged me double, did not refund my deposit and charged me for the minibar i did not use
Pros:

Venue was great

Cons:

Hilton has charged me double, did not refund my deposit and charged me for things in the minibar that i did not use.

2026-09-03 via Nuitee
P
photostadler couple at
6
Pros:

alles total überteuert .Mittelmässiges Frühstück für 2 Personen 76 euro

2026-09-02 via Nuitee
B
Barthélemy family_with_children ch
7
Bon plan Berlin
Pros:

La taille des chambres
l'emplacement et la vue
Le personnel très poli et serviable

Cons:

tout fait un peu vieillot
tout est un surplus

2026-09-02 via Nuitee
R
Ralf couple de
9
Wir haben uns sehr wohl gefühlt
Pros:

Das Zimmer (Delux Doppelzimmer) war ausreichend groß. Das Badezimmer, im Verhälinis, jedoch klein. Die Lage des Hotels ist excellent, das Frühstück hervorragend. Das Parkhaus sehr gut und direkt am Hotel.

2026-09-02 via Nuitee
N
Nikoleta solo_traveller me
10
2026-09-01 via Nuitee
B
Birgit family_with_children de
10
den nächsten Aufenthalt in Berlin werde ich auch im Hilton Gendarmenmarkt buchen.
Pros:

saubere geräumige Zimmer, umfangreiches vielfältiges Frühstücksbuffet, einmalige Lage (fast alle Sehenswürdigkeiten zu Fuß erreichbar).

Cons:

nichts

2026-09-01 via Nuitee
A
Andrea family_with_children de
10
Great stay, we enjoyed it a lot and will come again
Pros:

staff, room, breakfast, swimming pool

2026-08-31 via Nuitee
M
Markus couple fi
5
2026-08-31 via Nuitee
T
Tor couple no
8
Bra sted, god service.
Pros:

Frokost dyr og ikke verdt pengene. En del støy fra heis på kveld og natt. Betjening i resepsjon svært hjelpsomme og hyggelige. Hotellet er sentralt plassert og et godt valg i Berlin.

Cons:

For dyr frokost

2026-08-31 via Nuitee
M
Michael couple de
6
Bei einer besseren Duschmöglichkeit kommen wir gerne wieder
Pros:

Lage des Frühstücksraum mit den wunderschönen Deutschen Dom

Cons:

Hatten nur einen Kritikpunkt:
Es fehlte eine altersgerechte Dusche. Man musste erst über den relativ hohe Badewannenrand steigen um duschen zu können.

2026-08-31 via Nuitee
R
Richard couple de
8
Das Hotel erfüllte in jeder Hinsicht unsere Erwartungen, die wir allerdings von Hilton auch hatten.
2026-08-30 via Nuitee
N
Nikoloz Sainishvili couple ge
9
2026-08-30 via Nuitee
B
bernd couple de
9
Pros:

Alles top, sehr, sehr gute Lage.

Cons:

Leider hatten wir kein richtig heißes Wasser

2026-08-30 via Nuitee