Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent central location (Stadtmitte/U‑bahn nearby)
Very good/bountiful breakfast across many reviews
Friendly and helpful staff noted frequently
Strong public areas, bar and spa; pleasant atmosphere
Many guests reported comfortable or large beds
Cons:
Aged rooms and bathroom issues (mould, worn fittings)
Pool cleanliness and sauna access problems (smell, child restrictions)
Reception/payment errors and understaffed check‑in/out
Breakfast area can be overcrowded and some items limited or costly
Noise issues reported (doors/slamming from neighboring rooms)

Categories

Cleanliness
7
Mixed reports: several guests note mold and aged bathroom fittings and a slightly smelly pool area, while others explicitly call rooms/facilities clean.
Service
8
Generally praised for friendly, helpful staff in many reviews, but some guests report reception/payment mistakes and understaffing at check‑in/out.
Location
9.2
Consistently highlighted as excellent/central (Stadtmitte, U‑bahn outside) and very walkable to attractions.
Room Quality
7.2
Mixed: several guests praise comfortable/enormous beds, but multiple comments describe worn or outdated rooms and at least one very uncomfortable bed.
Amenities
7.5
Strong public areas, bar and spa noted positively; issues reported with pool cleanliness and sauna access (e.g., restrictions for children).
Value for Money
6.8
Perceived as somewhat expensive by several guests (notably breakfast), with some saying price/quality felt disappointing for the brand.
Food and Beverage
8.5
Breakfast often described as fantastic with good variety; some mentions of limited choices in specific items and overcrowding at peak times.
Overall Experience
9
Majority of reviews are very positive ('perfect', 'would return', strong praise for staff, location and breakfast) despite recurring minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:05

Property Description

Luxurious Accommodations
Experience elegance and comfort in our beautifully decorated rooms at the Hilton Berlin. Enjoy modern amenities such as a flat-screen TV, minibar, and tea/coffee facilities. Upgrade to our Executive Lounge for exclusive access to premium services.

Wellness and Leisure
Indulge in relaxation at the 800 m² LivingWell Health Club Berlin. From the state-of-the-art fitness center to the rejuvenating sauna and indoor pool, unwind in style during your stay with us.

Dining and Entertainment
Savor a culinary journey at Listo, offering a variety of dining options from coffee to cocktails. Explore local and seasonal flavors in our restaurant or unwind in the cozy library corner. Don't miss the stunning views of the German Cathedral from our two restaurants.

Book now and elevate your stay at the centrally located Hilton Berlin.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TXL

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    Children up to and including 17 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs EUR 38 per day.

Location

Property Video

Property Accessibility

Total Disability Score: 70.29
Public Area
  • Hill Located: No
  • Ramp: Yes
  • Entrance Type: Electric, regular
  • Entrance Door Width: 140
  • Entrance Leveled: Yes
  • Room Max Guests Number: 2
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: Yes
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

7.9
Based on 4192 reviews
Cleanliness: 7
Service: 8
Location: 9.2
Room Quality: 7.2
Amenities: 7.5
Value for Money: 6.8
Food and Beverage: 8.5
Overall Experience: 9
N
Na • couple • sg
8
A good hotel that is in the heart of the tourist belt.
Pros:

The breakfast is good. The room is nearly decorated.

Cons:

The toilet is basic.

2026-10-31 • via Nuitee
D
Damian • family_with_children • je
10
The perfect stay in the heart of Berlin.
Pros:

Location.
Staff.
Rooms.
Facilities.
Food!

Cons:

Nothing - perfect!

2026-10-31 • via Nuitee
W
William • couple • ie
9
Pros:

Clean, central location.

Cons:

My booking didn't register as when I booked online.
The pool could have been cleaner, a bit smelly on one side. Unable to go into sauna (due to have a child with me, would be nice to have a not nude sauna/steam room.

2026-10-31 • via Nuitee
D
Damian • family_with_children • je
10
2026-10-31 • via Nuitee
M
Matan • couple • de
7
2026-10-30 • via Nuitee
T
TATIANA • couple • ar
10
2026-10-28 • via Nuitee
E
Enid • couple • gb
10
Ideal for our short stay in the city, would consider a return visit
Pros:

Friendliness, helpfulness of staff, comfort and space in room and around hotel, huge range of breakfast menu and quality and choice in restaurant.

Cons:

Only a small issue with bathroom fittings, rather aged with areas of mould on tiles, although plenty of hot water

2026-10-27 • via Nuitee
K
Kühnel • couple • de
8
2026-10-27 • via Nuitee
E
Ezgi • solo_traveller • ae
10
2026-10-26 • via Nuitee
C
Colette • couple • gb
10
2026-10-26 • via Nuitee
G
Glyn • couple • gb
9
Enjoyed the whole stay, would recommend the Hilton
Pros:

Breakfast was fantastic - a great spread

Cons:

Nothing our stay and venue was perfect

2026-10-25 • via Nuitee
S
Simon • couple • de
9
Pros:

Super freundlich und nett

Cons:

Normales Trinkwasser sollten kostenlos sein auf dem Zimmer

2026-10-25 • via Nuitee
K
karol • family_with_children • pl
10
Pros:

Świetne miejsce,uśmiechnięty personel,naprawdę dobre śniadania oraz rewelacyjna lokalizacja.

Cons:

Brak

2026-10-25 • via Nuitee
C
Christian • solo_traveller • de
9
2026-10-25 • via Nuitee
H
Holger • couple • de
8
Pros:

Gut

Cons:

Zu laut ,Tür schlägt laut zu vom Nachbarzimmer

2026-10-24 • via Nuitee
J
Jonas Enrico • couple • nl
8
Good stay, as expected
Pros:

Nice location and facilities. Clean.

2026-10-24 • via Nuitee
U
Uwe • couple • ch
10
überwältigend !!!
2026-10-24 • via Nuitee
G
Gideon • solo_traveller • il
6
Reception made constant mistakes regarding payment, always against me, of course.
Pros:

, Breakfast was OK, with some Gluten Free items.d

Cons:

,Reception personnel made constant mistakes re payments.
Mold in bathroom
Breakfast:
Choice of cheeses and meats was limited. Breakfast -
Omellete preparation area was overcrowded

2026-10-24 • via Nuitee
J
Jo • family_with_children • gb
9
Perfect location
Pros:

The location is fantastic, the U bahn is right outside & it’s very walkable to a lot of places.
Staff and breakfast were great.

Cons:

The bed was very uncomfortable

2026-10-23 • via Nuitee
B
Barbara • couple • se
10
2026-10-22 • via Nuitee