Seri Pacific Hotel Kuala Lumpur

Hotels
8.4 (6401 reviews)
Jalan Putra , Kuala Lumpur , my
+60 3-4042 5555

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Variety of food
Cons:
Stained bed sheets
Parking issues
Maintenance problems

Categories

Cleanliness
7.29
Reported issues with stained sheets and maintenance concerns in the bathroom.
Service
9.26
Friendly staff with excellent service, though some discrepancies reported.
Location
9.3
Centrally located with easy access to local amenities.
Room Quality
7.75
Rooms are generally good but need refurbishment; some comfort issues reported.
Amenities
8.28
Some amenities like the pool are underwhelming; offers basic provisions.
Value for Money
8.24
Satisfactory value, but parking issues and extra charges noted.
Food and Beverage
8.29
Good variety of food options, though breakfast could be wider.
Overall Experience
8.76
Overall a good experience marred by a few specific issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 13:17

Property Description

Connected to World Trade Centre Kuala Lumpur, the Seri Pacific Hotel offers a serene escape with an array of top-notch amenities. Outdoor Pool and Spa, Luxurious Rooms with Stunning Views, and Multiple Dining Options make it the perfect choice for both leisure and business travelers. Book your stay now to experience the ultimate in comfort and convenience at Seri Pacific Hotel Kuala Lumpur.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. Pre-authorization of guest's credit card is required to secure the room reservation.
Please note that guests with a booking of 10 rooms and above are required to settle a deposit upon booking. Guests can contact the property directly via the Special Requests box or at the contact details found on the booking confirmation.
F&B discount for in house guest (not applicable for alcoholic beverages).
- 20% discount can only be used on food and drink at the property, not entitle for alcohol beverages.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KUL

Property Policies

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Public parking is possible on site (reservation is not needed) and charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People 12 years old and over stay for MYR 99 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 6401 reviews
Cleanliness: 7.29
Service: 9.26
Location: 9.3
Room Quality: 7.75
Amenities: 8.28
Value for Money: 8.24
Food and Beverage: 8.29
Overall Experience: 8.76
A
Amer_Hamzah • solo_traveller • my
9
Pros:

everything

Cons:

nothing not to like.

2026-07-21 • via Nuitee
R
Razak • solo_traveller • my
8
Pros:

In the center of KL

2026-07-20 • via Nuitee
L
Lendah • solo_traveller • my
9
Pros:

Spacious room. Great location.

Cons:

None

2026-07-19 • via Nuitee
N
Noorfadzlina • solo_traveller • my
10
2026-07-19 • via Nuitee
Z
Zamani Othman • solo_traveller • my
5
2026-07-17 • via Nuitee
F
farid Ullah • family_with_children • my
8
2026-07-15 • via Nuitee
A
Alexis • family_with_children • fr
7
Ne mérite pas ses 5 étoiles. Plutôt un 4 étoiles.
Pros:

Très bon emplacement. L’hôtel est “connecté” au centre commercial Sunway Putra mall.

Cons:

Hôtel assez propre mais vétuste. Pas une vraie piscine car toute petite.

2026-07-15 • via Nuitee
T
Tahir • solo_traveller • om
8
2026-07-14 • via Nuitee
N
Nor Qasdina • solo_traveller • my
9
2026-07-12 • via Nuitee
S
shoukath • family_with_children • om
3
Not satisfied.
Pros:

Location and Food

Cons:

Not value for money, Not Five star quality

2026-07-12 • via Nuitee
A
arif • family_with_children • my
10
Pros:

Friendly

2026-07-09 • via Nuitee
N
Naserr • extended_group • sa
8
It was a pleassp staying
Pros:

Staff

Cons:

Top room noise at night

2026-07-08 • via Nuitee
I
Irni Fazrita • solo_traveller • my
10
Pros:

Location

Cons:

Nothing much. Just waiting time for lift during peak time

2026-07-04 • via Nuitee
R
Rohana • couple • my
9
SUITABLE FOR LOCAL AND OVERSEA TRAVELLER
Pros:

STRATEGIC LOCATION TO WTC AND MALL

Cons:

NONE

2026-07-03 • via Nuitee
S
saiful • family_with_children • my
8
2026-07-02 • via Nuitee
T
Tawfek • solo_traveller • my
9
Pros:

Location and the friendly staffs.

Cons:

The TV, unlike other 5 star hotel the channels are very limited here. Check in was not smooth

2026-07-01 • via Nuitee
T
Tuan Fiza Hufaida • couple • my
10
2026-06-30 • via Nuitee
A
Afiqa • couple • my
10
2026-06-29 • via Nuitee
M
Mohammad Raffie • solo_traveller • my
10
2026-06-28 • via Nuitee
M
Mohammad Raffie • solo_traveller • my
10
2026-06-28 • via Nuitee