Seri Pacific Hotel Kuala Lumpur

Hotels
8.4 (6371 reviews)
Jalan Putra , Kuala Lumpur , my

Children allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Variety of food
Cons:
Stained bed sheets
Parking issues
Maintenance problems

Categories

Cleanliness
7.29
Reported issues with stained sheets and maintenance concerns in the bathroom.
Service
9.26
Friendly staff with excellent service, though some discrepancies reported.
Location
9.3
Centrally located with easy access to local amenities.
Room Quality
7.75
Rooms are generally good but need refurbishment; some comfort issues reported.
Amenities
8.28
Some amenities like the pool are underwhelming; offers basic provisions.
Value for Money
8.24
Satisfactory value, but parking issues and extra charges noted.
Food and Beverage
8.29
Good variety of food options, though breakfast could be wider.
Overall Experience
8.76
Overall a good experience marred by a few specific issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 13:17

Property Description

Connected to World Trade Centre Kuala Lumpur, the Seri Pacific Hotel offers a serene escape with an array of top-notch amenities. Outdoor Pool and Spa, Luxurious Rooms with Stunning Views, and Multiple Dining Options make it the perfect choice for both leisure and business travelers. Book your stay now to experience the ultimate in comfort and convenience at Seri Pacific Hotel Kuala Lumpur.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. Pre-authorization of guest's credit card is required to secure the room reservation.
Please note that guests with a booking of 10 rooms and above are required to settle a deposit upon booking. Guests can contact the property directly via the Special Requests box or at the contact details found on the booking confirmation.
F&B discount for in house guest (not applicable for alcoholic beverages).
- 20% discount can only be used on food and drink at the property, not entitle for alcohol beverages.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KUL

Property Policies

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Public parking is possible on site (reservation is not needed) and charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People 12 years old and over stay for MYR 99 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 6371 reviews
Cleanliness: 7.29
Service: 9.26
Location: 9.3
Room Quality: 7.75
Amenities: 8.28
Value for Money: 8.24
Food and Beverage: 8.29
Overall Experience: 8.76
M
MOHAMAD RAZI BIN solo_traveller my
10
Pros:

Bilik sangat bagus. Makanan di restoran sedap.

Cons:

Parking percuma tiada. Semua kena bayar.

2026-06-13 via Nuitee
M
MOORNE solo_traveller my
8
Pros:

Nearest PWTC & shopping complex

Cons:

Limited parking

2026-06-11 via Nuitee
B
Bidi solo_traveller my
7
Pros:

The location

Cons:

Need to wait a while for the elevator

2026-06-10 via Nuitee
M
Muzzafar solo_traveller my
8
2026-06-08 via Nuitee
N
Nur afiqah family_with_children my
10
Excellent
Pros:

Location and room was very good

Cons:

-

2026-06-08 via Nuitee
A
Affif Ammar solo_traveller my
4
Comfy but sucks
Pros:

I like the room. Bed was so comfy. The views awesome.

Cons:

Lot. Might be my first and last. 1st, about parking. Why in world like have hundreds of rooms but you have smallest parking basement? Then we have to park our car to WTC's parking which the hotel staf never told us to register our car at the other counter. I did registered but at main hotel counter and i didnt know about wtc's parking registration. I didnt care how much i'm gonna to pay. Just be more professional to inform us as customer about the facilities. They're not helping at all. 2nd, about breakfast. I know it's peak time i dont know how you guys manage the storm of people. The staf just said "Just find the empty seat". Wowww i came with my brothers and his kids. The they expected my family to take the seats easily. After that, some staf just told us to clear the table so the other people can seat. Wtf??? Hello we paid, we ate. Thats kind of spoil our mood. Seriously. There's many that kind spoil the mood.

2026-06-08 via Nuitee
Z
Zuliana couple my
6
2026-06-07 via Nuitee
R
Rosenawatie family_with_children my
10
Plse improved ur facilities especially ur Cafe
Pros:

The room n environment

Cons:

Breakfast time…stuck n i need to wait for the table

2026-06-07 via Nuitee
N
Nursaliha solo_traveller my
9
Comfortable
Pros:

Staff sangat friendly dan membantu berkaitan semua pertanyaan. Tempat yang sangat selesa dan strategik untuk membawa anak-anak ke tempat yang menarik. Bilik bersih, parking banyak dan bersih.

2026-06-07 via Nuitee
A
Ahmad Zuhairi couple my
9
2026-06-07 via Nuitee
A
afzal hakimi family_with_children my
10
2026-06-07 via Nuitee
M
Mohamad family_with_children my
10
2026-06-06 via Nuitee
H
Halim family_with_children my
8
Pros:

Mudah ke pesta buku..gerai makanan banyak pilihan

Cons:

Parking agak mahal jika park di PWTC…park di hotel agak terhad

2026-06-05 via Nuitee
N
Nor Azman solo_traveller my
9
Satisfied
Pros:

Nice stay

Cons:

Too many people

2026-06-04 via Nuitee
C
Czar solo_traveller my
10
Pros:

Food

Cons:

Nothing

2026-06-04 via Nuitee
N
Nazariah couple my
9
2026-06-04 via Nuitee
A
Afifi family_with_children my
9
2026-06-04 via Nuitee
W
wan norazalini solo_traveller my
7
Pros:

so far, everything was good

Cons:

parking during pbakl really bad, need to wait an hour to get the spot 🙃

2026-06-03 via Nuitee
F
Fazhana solo_traveller my
10
2026-06-03 via Nuitee
R
Rozilawani couple my
8
Pros:

Strategic hotel to PBAKL

Cons:

The food so amazing

2026-06-03 via Nuitee