Pan Pacific Singapore

Hotels
Pan Pacific Hotels & Resorts
9.2 (6364 reviews)
7 Raffles Boulevard, Marina Square , Singapore , sg

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent service
Great location
Cons:
Noise issues in Urban Jungle Suite
Delayed check-in

Categories

Cleanliness
9.03
The cleanliness was generally good, but a delayed check-in and minor maintenance issues were mentioned.
Service
10
Impeccable service was highlighted, with friendly and attentive staff making the experience enjoyable.
Location
9.5
Great central location in Singapore, offering excellent views and easy access to amenities.
Room Quality
8.54
The room was luxurious with excellent amenities, but there were serious complaints about noise and room location.
Amenities
9.49
The hotel offered many great amenities, including a lounge with complimentary food and drinks.
Value for Money
8.02
Some perceived the Urban Jungle Suite as poor value for the price paid, particularly due to structural issues.
Food and Beverage
9.48
Positive remarks about food quality and variety, particularly in the Pacific Club.
Overall Experience
9.53
Overall, a very positive experience despite some mentioned flaws.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 02:46

Property Description

Luxurious 5-Star Experience

The Pan Pacific Singapore offers a luxurious 5-star experience directly connected to Marina Square Mall and Suntec Convention Centre. Guests can enjoy an array of amenities including an outdoor swimming pool, 8 dining options, and a bar. Free WiFi is available throughout the hotel.

Breathtaking Views and Relaxation

The air-conditioned rooms feature full-length windows with panoramic city views, flat-screen TVs, and work desks. The property also boasts a wading pool with cabanas, 2 tennis courts, a fitness centre, and the award-winning St. Gregory Spa for ultimate relaxation.

Culinary Delights and Entertainment

Indulge in a variety of dining options from the Edge International Buffet to the artisanal Pacific Emporium. Unwind at the PLUME cocktail bar or enjoy Mediterranean-inspired delights at the Poolside Restaurant & Bar.

Book now for an unforgettable stay at Pan Pacific Singapore!

Important information:

The name on the credit card used for the booking should correspond to the guest staying at the property. The total payable price may be increased by 1% due to the GST increase in 2024.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SIN

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    Wired internet is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People no matter the age stay for S$ 100 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 6364 reviews
Cleanliness: 9.03
Service: 10
Location: 9.5
Room Quality: 8.54
Amenities: 9.49
Value for Money: 8.02
Food and Beverage: 9.48
Overall Experience: 9.53
S
Sally family_with_children ke
9
Would definitely visit again
Pros:

Fantastic breakfast, excellent location

Cons:

Nothing

2026-07-25 via Nuitee
A
avraham couple il
9
Pros:

מיקום טוב ליד 2 קניונים ותחנת רכבת לא רחוקה ואוטובוס מתחת למלון. נקי חדר אוכל גדול

Cons:

צריך לזנק למעלית אחרת הדלת נסגרת תוך שניה 😁

2026-07-25 via Nuitee
Y
Yuan extended_group nz
10
The best
Pros:

breakfast

Cons:

Nothing

2026-07-25 via Nuitee
D
Dajian solo_traveller au
6
2026-07-25 via Nuitee
D
Daljit couple au
8
2026-07-25 via Nuitee
S
Simon solo_traveller au
7
Great experience as usual. Its a great hotel
Pros:

Great staff great location

Cons:

Room had a plumbing issue which resulted in noise throughout the day/night

2026-07-24 via Nuitee
N
Neron couple fr
9
Belle expérience , belle situation
Pros:

Le standing et l'emplacement

Cons:

Peut être un peu impersonnel

2026-07-24 via Nuitee
A
Anne solo_traveller ci
7
Pros:

La durée du petit déjeuner
La qualité et le service de l'hôtel
La conciergerie et la gestion des transports

Cons:

Le fait que le paiement soit compliqué car une carte de crédit était exigée et n'ayant qu'une carte visa considérée comme étant une carte de débit, l'empreinte n'a pu être prise et donc nous n'avons pu avoir accès au minibar

2026-07-24 via Nuitee
S
shubham couple in
10
Crazy! Top! A1! Beautiful property
Pros:

Everything about this property was upto the mark

Cons:

The rooms can be a bit more clean and maintained.
Apart from that , you’ll be awestruck

2026-07-24 via Nuitee
X
Xinsheng solo_traveller cn
9
服务一般
Pros:

地理位置优越

Cons:

设施旧了

2026-07-24 via Nuitee
T
Tereza solo_traveller cz
10
Pros:

Vše bylo perfektní. Čistý, prostorný pokoj, dostatečný pro 3 osoby s přistýlkou. Úžasný personál, krásný výhled z pokoje i z lounge.

2026-07-24 via Nuitee
C
Cassie solo_traveller my
9
Wonderful Stay with Excellent Service
Pros:

Had a wonderful stay at Pan Pacific Singapore with my family.The hotel is beautiful and the service was excellent throughout our stay from the booking team to the doorman, the service staff at the Pan Pacific Club, the bell team who helped with our luggage and housekeeping. Everyone was friendly, helpful and always greeted us with a smile. We felt very comfortable and well taken care of. Really enjoyed our stay and would definitely come back!

Cons:

-

2026-07-23 via Nuitee
I
Irfan couple ae
9
Pros:

Location

2026-07-23 via Nuitee
A
Alexandra couple nl
10
Prachtuig
Pros:

Prachtig modern hotel dicht bij Marina Bay. Heerlijk ontbijtbuffet en heerlijke bedden. Zwembad maar een half uur in geweest ivm onweer maar was prima. Wel wat ondiep

Cons:

Niks

2026-07-23 via Nuitee
E
Edwin solo_traveller sg
10
Pros:

All the staff are very friendly and helpful.

2026-07-23 via Nuitee
K
KIYOKAZU family_with_children jp
9
大満足です!
Pros:

朝食が最高でした

Cons:

立地が中心地からやや遠かった

2026-07-23 via Nuitee
G
Georg solo_traveller th
9
2026-07-23 via Nuitee
R
Rethabile couple ae
10
2026-07-22 via Nuitee
E
Erik couple nl
10
2026-07-22 via Nuitee
M
Muhammad Bilal family_with_children pk
10
2026-07-22 via Nuitee