Pan Pacific Singapore

Hotels
Pan Pacific Hotels & Resorts
9.2 (6719 reviews)
7 Raffles Boulevard, Marina Square , Singapore , sg

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent service
Great location
Cons:
Noise issues in Urban Jungle Suite
Delayed check-in

Categories

Cleanliness
9.03
The cleanliness was generally good, but a delayed check-in and minor maintenance issues were mentioned.
Service
10
Impeccable service was highlighted, with friendly and attentive staff making the experience enjoyable.
Location
9.5
Great central location in Singapore, offering excellent views and easy access to amenities.
Room Quality
8.54
The room was luxurious with excellent amenities, but there were serious complaints about noise and room location.
Amenities
9.49
The hotel offered many great amenities, including a lounge with complimentary food and drinks.
Value for Money
8.02
Some perceived the Urban Jungle Suite as poor value for the price paid, particularly due to structural issues.
Food and Beverage
9.48
Positive remarks about food quality and variety, particularly in the Pacific Club.
Overall Experience
9.53
Overall, a very positive experience despite some mentioned flaws.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 02:46

Property Description

Luxurious 5-Star Experience

The Pan Pacific Singapore offers a luxurious 5-star experience directly connected to Marina Square Mall and Suntec Convention Centre. Guests can enjoy an array of amenities including an outdoor swimming pool, 8 dining options, and a bar. Free WiFi is available throughout the hotel.

Breathtaking Views and Relaxation

The air-conditioned rooms feature full-length windows with panoramic city views, flat-screen TVs, and work desks. The property also boasts a wading pool with cabanas, 2 tennis courts, a fitness centre, and the award-winning St. Gregory Spa for ultimate relaxation.

Culinary Delights and Entertainment

Indulge in a variety of dining options from the Edge International Buffet to the artisanal Pacific Emporium. Unwind at the PLUME cocktail bar or enjoy Mediterranean-inspired delights at the Poolside Restaurant & Bar.

Book now for an unforgettable stay at Pan Pacific Singapore!

Important information:

The name on the credit card used for the booking should correspond to the guest staying at the property. The total payable price may be increased by 1% due to the GST increase in 2024.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SIN

Location

Property Video

Guest Reviews

9.2
Based on 6719 reviews
Cleanliness: 9.03
Service: 10
Location: 9.5
Room Quality: 8.54
Amenities: 9.49
Value for Money: 8.02
Food and Beverage: 9.48
Overall Experience: 9.53
J
Jan solo_traveller de
10
Ein Highlight in Singapur
Pros:

Tolles Hotel mit überzeugender Leistung. Lage, Verpflegung, Personal war alles hervorragend. Wir haben uns sehr wohlgefühlt.
Die Clublounge Zimmer bieten tollen Ausblick und ein Rundum-sorglos-Paket, würden wir wieder buchen.

Cons:

Orientierung zur U Bahn anfangs schwierig bis man den richtigen Ausgang gefunden hat.

2026-08-29 via Nuitee
G
Gail couple au
8
Great place to stay and would happily stay there again
Pros:

Lovely big hotel with helpful staff, and all the amenities you’d expect. The buffet breakfast catered for every culinary option and was the biggest, best we’ve experienced! As our flight was an evening departure, we were especially grateful for the luggage storage and use of a hospitality room for a quick freshen up before we left for the airport.

Cons:

Walking to the MRT required dodging around the driveway/cars which was not difficult but perhaps could be improved with a pedestrian walkway.

2026-08-29 via Nuitee
S
Samer couple ie
9
2026-08-29 via Nuitee
M
Marlene extended_group nl
9
Geweldig
Pros:

De lounge en het uitzicht

2026-08-29 via Nuitee
B
Betty couple au
6
Pros:

Comfort room size

Cons:

A little bit dissappointed, paid 5 star hotel, but service not worlth

2026-08-29 via Nuitee
C
Choppa38 solo_traveller au
9
2026-08-29 via Nuitee
R
robyn couple au
10
Great location and buffet breakfast
Pros:

The location was fantastic, the staff were attentive and a great selection at the buffet breakfast

Cons:

Unfortunately the check out was quite slow

2026-08-29 via Nuitee
J
Jody couple au
8
Overall a good place to stay
Pros:

It was clean and a good location. Loved the direct connection to the shopping centre and close to the train station . The concierge was very friendly and helpful

Cons:

The drinks were excessively expensive. We ordered 2 juices by the pool (no alcohol) and it cost us $49. Also the check out was very impersonal.

2026-08-29 via Nuitee
C
CHUI YI couple hk
9
會再次選擇
Pros:

位置方便,機場巴士直達酒店,連接各商場,MRT 也很方便。房間寬躺、風景也很好。早餐很豐富,多選擇。服務人員態度十分好。

Cons:

房間有些電掣不能正常運作、電視遙控開關轉台也不順𣈱,大致不影響住宿

2026-08-28 via Nuitee
S
sophie family_with_children fr
9
Excellent séjour
Pros:

Très bel hôtel avec une vue exceptionnelle sur Singapour

2026-08-28 via Nuitee
J
Jean Jacques Aimé solo_traveller cg
9
Pros:

TOUT

2026-08-28 via Nuitee
H
Hsu family_with_children tw
9
Pros:

地點極佳非常方便且適合有little kid同行,選擇住宿的酒店

2026-08-28 via Nuitee
F
Floriana family_with_children ae
9
Pros:

Location, design, breakfast

2026-08-28 via Nuitee
A
Alexey couple au
10
2026-08-28 via Nuitee
P
Priti extended_group gb
7
Good location and good customer service for every staff we encountered
Pros:

Location and staff

Cons:

Cleaning not to where should be especially bathroom

2026-08-28 via Nuitee
F
Floriana family_with_children ae
10
Very value for money, good location, we loved it!
Pros:

Everything. The apartment is very nice, spacious, well designed, including pool. The location was perfect. 15 minutes by walk from downtown and 6-i minutes by taxi. Nice staff and we loved the chocolate pancake at breakfast. Most of the time we asked for room service for breakfast and it was very good with no extra price.

2026-08-28 via Nuitee
W
Warren solo_traveller nz
10
Pros:

Friendly and helpful staff, beautiful hotel

2026-08-28 via Nuitee
M
Melissa family_with_children us
9
It was a nice safe environment but I probably wouldn’t stay again because it was very expensive and my things got ruined
Pros:

It was very nice area and the rooms were nice

Cons:

There wasn’t a good vent system in our room and all of our things got wet from the AC

2026-08-28 via Nuitee
M
Mohini family_with_children qa
10
2026-08-28 via Nuitee
M
Marco solo_traveller au
9
Pros:

The staff were excellent, super friendly and helpful. Great locatuon and well connecred.

Cons:

The heat and humidity

2026-08-27 via Nuitee