Pan Pacific Singapore

Hotels
Pan Pacific Hotels & Resorts
9.2 (6209 reviews)
7 Raffles Boulevard, Marina Square , Singapore , sg

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Nightclub
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Excellent service
Great location
Cons:
Noise issues in Urban Jungle Suite
Delayed check-in

Categories

Cleanliness
9.03
The cleanliness was generally good, but a delayed check-in and minor maintenance issues were mentioned.
Service
10
Impeccable service was highlighted, with friendly and attentive staff making the experience enjoyable.
Location
9.5
Great central location in Singapore, offering excellent views and easy access to amenities.
Room Quality
8.54
The room was luxurious with excellent amenities, but there were serious complaints about noise and room location.
Amenities
9.49
The hotel offered many great amenities, including a lounge with complimentary food and drinks.
Value for Money
8.02
Some perceived the Urban Jungle Suite as poor value for the price paid, particularly due to structural issues.
Food and Beverage
9.48
Positive remarks about food quality and variety, particularly in the Pacific Club.
Overall Experience
9.53
Overall, a very positive experience despite some mentioned flaws.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 02:46

Property Description

Luxurious 5-Star Experience

The Pan Pacific Singapore offers a luxurious 5-star experience directly connected to Marina Square Mall and Suntec Convention Centre. Guests can enjoy an array of amenities including an outdoor swimming pool, 8 dining options, and a bar. Free WiFi is available throughout the hotel.

Breathtaking Views and Relaxation

The air-conditioned rooms feature full-length windows with panoramic city views, flat-screen TVs, and work desks. The property also boasts a wading pool with cabanas, 2 tennis courts, a fitness centre, and the award-winning St. Gregory Spa for ultimate relaxation.

Culinary Delights and Entertainment

Indulge in a variety of dining options from the Edge International Buffet to the artisanal Pacific Emporium. Unwind at the PLUME cocktail bar or enjoy Mediterranean-inspired delights at the Poolside Restaurant & Bar.

Book now for an unforgettable stay at Pan Pacific Singapore!

Important information:

The name on the credit card used for the booking should correspond to the guest staying at the property. The total payable price may be increased by 1% due to the GST increase in 2024.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SIN

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    Wired internet is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People no matter the age stay for S$ 100 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 6209 reviews
Cleanliness: 9.03
Service: 10
Location: 9.5
Room Quality: 8.54
Amenities: 9.49
Value for Money: 8.02
Food and Beverage: 9.48
Overall Experience: 9.53
R
Raj couple in
9
It was nice
Pros:

Posh Location
Lovely suite, rooms though small but later shifted to suite that was nice

Cons:

Food menu

2026-06-13 via Nuitee
B
Bryan couple ph
8
Pros:

Centrally located

Cons:

Had an accident at The Plume. They should put frostings in their glass wall

2026-06-13 via Nuitee
R
Robert solo_traveller au
10
Luxury lifestyle
Pros:

Sensational hotel, staff all went above and beyond. Club room was huge with an amazing view of the Bay, food all on point and more choice than you could possibly ask for.
Would definitely go back!

2026-06-13 via Nuitee
G
Geoffrey couple au
8
Pros:

Room was comfortable. Cleaning was efficient.

Cons:

The buffet restaurant on level 3 was ridiculously expensive.

2026-06-13 via Nuitee
L
Lim couple sg
10
2026-06-13 via Nuitee
E
Eduardo couple ar
10
2026-06-12 via Nuitee
C
Chokri solo_traveller ae
9
2026-06-12 via Nuitee
X
Xiaoyan couple cn
9
Pros:

地理位置非常好。离两个地铁站步行就可以了。酒店可以通过商场进出,如果路线熟悉的话,完全不用担心下雨等天气。从地铁站出来可以通过商场的连接直接到达酒店而不被淋湿。如果坐鸭子船就在对面的711就可以了。床品非常舒适。空调非常足,晚上休息的非常好。如果有对着海景的房间应该会景色更好一点。

Cons:

客房打扫和物品补充能更及时一点就更好了。

2026-06-11 via Nuitee
P
Péter solo_traveller hu
10
2026-06-11 via Nuitee
L
Limor couple il
9
נחמד מאוד
Pros:

מיקום, ארוחות בוקר מפנקות ומגוונות, צוות קשוב שבא לקראתך, חדר כושר נחמד שפתוח 24 שעות, הטיסה שלנו הייתה בשעה מאוחרת ונתנו לנו חדר להתרענן לפני הטיסה.

Cons:

החדר זקוק קצת לרענון

2026-06-10 via Nuitee
J
Jocelyn couple ph
9
Love the room it’s big and clean
Pros:

Clean and near the expo

Cons:

None

2026-06-10 via Nuitee
K
KHRYSTYNA solo_traveller ua
10
2026-06-10 via Nuitee
A
Andrey solo_traveller au
9
Convenient location and good value for money.
Pros:

Convenient location for a business trip. I was kindly offered an upgrade to a room with a view, which was lovely, thank you. Breakfast was also good and had everything I needed.

Cons:

The hotel experience was good, except for the check-out. My stay was paid through booking.com in advance, but I was charged again at checkout as they did not see this payment. It took time to explain and find the proof. This was quite stressful as I was running late to the airport. I am sure this can be automated better.

2026-06-09 via Nuitee
W
Wonbong couple kr
10
Pan pacific Singapore
Pros:

추가 요금 내었으나 얼리체크인 가능.
조식도 날짜 변경 해줌

Cons:

없음

2026-06-09 via Nuitee
I
Ian solo_traveller sg
10
2026-06-08 via Nuitee
I
Ian solo_traveller sg
10
2026-06-08 via Nuitee
J
JHIH SIANG family_with_children tw
10
Pros:

Yes, excellent

2026-06-08 via Nuitee
I
Ian solo_traveller sg
10
2026-06-08 via Nuitee
J
João Francisco couple pt
9
Awesome Singapore stay
Pros:

Breakfast was amazing, and the people working at breakfast were super nice and welcoming. Facilities are great, location is great. Highly recommend!

Cons:

Room toilet could be more private, line for breakfast can get big.

2026-06-07 via Nuitee
D
Djhoan couple gb
9
Pros:

Location.

Also, everyone on the staff was courteous, attentive, and eager to assist with any requests.

2026-06-07 via Nuitee