Dusit Thani Mactan Cebu Resort

Hotels
•
Dusit Hotels
9.2 (250 reviews)
Punta Engano Road, Lapu-Lapu, Cebu, 6015 , Lapu-Lapu , PH
63-32-8881388

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Pets allowed

Facilities

Full-service spa
Free beach cabanas
Fitness facilities
Proposal/romance packages available
Express check-out
Arcade/game room
Free WiFi
24-hour front desk
Terrace
Garden
See all facilities

Review Highlights

Pros:
Exceptional service from staff
Modern and spacious facilities
Cons:
Rocky beach conditions
Food quality did not meet expectations

Categories

Cleanliness
8.59
The facility is clean and spacious, but there were mentions of mold in the air conditioning.
Service
9.56
Most staff members were praised for their exceptional service, although there were some issues during peak times.
Location
9.6
The location is appreciated, but the beach had some negative feedback due to its rocky nature.
Room Quality
9.55
Rooms are described as modern and spacious.
Amenities
9.58
Facilities are great and modern.
Value for Money
9.04
Mixed feelings, especially related to food and service expectations given the hotel's Michelin recognition.
Food and Beverage
8.09
Several issues with breakfast service and quality, not meeting expectations associated with Michelin standards.
Overall Experience
9.56
Overall a memorable stay, particularly highlighted by the staff's effort and hospitality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 20:50

Property Description

Luxurious Spa Services
Indulge in massages, body treatments, and facials at the pampering spa.

Relaxation and Recreation
Enjoy 2 outdoor swimming pools, a steam room, and a fitness center for your leisure.

Deluxe Dining and Entertainment
Savor delicious meals at the on-site restaurant or have a drink at the bar/lounge.

Book now for a rejuvenating stay at Dusit Thani Mactan Cebu Resort!

Important information:

  • Pool access available from 8:00 AM to 8:00 PM.
  • Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Free WiFi in public areas has a 5-device limit.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAC

Property Policies

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals not allowed

  • Pets

    Pets allowed

  • General

    Professional property host/manager

Location

Guest Reviews

9.2
Based on 250 reviews
Cleanliness: 8.59
Service: 9.56
Location: 9.6
Room Quality: 9.55
Amenities: 9.58
Value for Money: 9.04
Food and Beverage: 8.09
Overall Experience: 9.56
W
WEI MIN • solo_traveller • tw
10
服務真的沒話說，住就對了❤️
Pros:

服務人員的態度，賓至如歸

Cons:

沒有

2026-07-20 • via Nuitee
K
Kim • couple • ch
3
Enttäuschend
Pros:

Die Lage des Hotels war toll und das Personal war sehr freu dlich und hilfsbereit.

Cons:

Das Hotel ist deutlich in die Jahre gekommen und würde dringend eine umfassende Renovierung sowie verschiedene Reparaturen benötigen. Leider waren wir von unserem Aufenthalt sehr enttäuscht. Zudem liess die Sauberkeit in vielen Bereichen zu wünschen übrig.

Auch das Angebot in den Hotelrestaurants konnte uns nicht überzeugen. Die Preise waren ausgesprochen hoch, während die Qualität der Speisen enttäuschend war. Aufgrund dieser Erfahrungen haben wir uns bereits kurz nach unserer Ankunft entschieden, das Hotel wieder zu verlassen und uns eine andere Unterkunft zu suchen.

2026-07-18 • via Nuitee
N
Neil • extended_group • gb
8
A lovely stay
Pros:

Lovely pool, backs onto the ocean, lots of facilities available. Quiet rooms, friendly staff.

Cons:

Lots of choices for breakfast but maybe mix it up with the choices each day.

2026-07-15 • via Nuitee
N
Nicklas • solo_traveller • se
9
Amazing, relaxing and very luxurious, I will definitely come back, very soon.
Pros:

Big breakfast buffet with all the things you want, from all over the world.
Really good quality and lots of alternatives. Fast live cooking for eggs and ramen,

Cons:

The alternatives of food (taste, flavors, prices) since there is not much to visit nearby

2026-07-15 • via Nuitee
P
Paul • solo_traveller • us
9
Exceptional Property
Pros:

Exceptional location, food, staff, rooms and facilities! Highly recommended - 5 stars!

Cons:

Nothing..

2026-07-12 • via Nuitee
M
Michael • couple • au
10
2026-07-12 • via Nuitee
L
Leah • couple • gb
10
2026-07-10 • via Nuitee
R
Ryan • couple • ca
10
Beautiful resort with multiple pools and a private beach area. Service was exceptional—staff were warm and attentive. Th
Pros:

Infinity pool

2026-07-09 • via Nuitee
T
Taniguchi • couple • jp
10
2026-07-08 • via Nuitee
A
avalon • couple • au
8
2026-07-04 • via Nuitee
N
Nelson • extended_group • us
9
Pros:

The breakfast buffet was very good

Cons:

N/A

2026-06-30 • via Nuitee
K
Kashmir • couple • ph
1
Everythings a sham and a scam
Pros:

What like??? WE DONT LIKE AND WONT AND NEVER EVER COME BACK TO DUSIT

Cons:

NO WE DONT LIKE UR DUSIT PROPERTY

2026-06-29 • via Nuitee
L
Leo Arnel • couple • ph
10
Nice memories
Pros:

View

Cons:

Delayed service

2026-06-29 • via Nuitee
C
Carol • couple • ca
10
Most enjoyable!!!!
Pros:

Absolutely beautiful resort, so much to see and do!!!

Cons:

Well being from Canada, I would have absolutely loved to have air conditioning in the lobby, however I understand it is built to be an open air lobby. It is a gorgeous place, pure luxury!

2026-06-26 • via Nuitee
J
John • family_with_children • gb
8
Pros:

Room is a good size and spotlessly clean, great view and nice balcony, bed comfortable.
Breakfast was fantastic. Great choice for everyone
Staff always helpful with a smile everywhere in the resort

Cons:

Selection of food was the same in two of the eating places
Day trippers allowed in to use all facilities, causes seating issues for residents at breakfast time
Day trippers lying around the floor at bar area, perhaps it’s my misunderstanding of the culture

2026-06-25 • via Nuitee
S
Sandra Eloisa • couple • ph
1
Not at all good value for money.
Pros:

Just the view of the ocean

Cons:

The bathroom faucet is hard to open due to acid deposits. The staff is so lame, when you ask for something, they don’t act right away, you have to repeat again what you need. So exhausting!!! The staff are not competent to run the hotel. Waiters are the only better staff I can think of.

2026-06-21 • via Nuitee
T
Thomas • couple • se
8
2026-06-21 • via Nuitee
J
Jacquiline • extended_group • ca
7
It was a good stay but too pricey.
Pros:

Views

Cons:

Nothing

2026-06-21 • via Nuitee
L
Laura • couple • gb
6
2026-06-20 • via Nuitee
J
Johann • couple • us
9
Beautiful and relaxing.
Pros:

It’s ocean front, not in a busy area, clean facilities, lobby is open and welcoming as well as the staff. We loved the infinity pool. We enjoyed the breakfast buffet had a wide variety that didn’t disappoint. We stayed in an ocean front view room and we enjoyed it very much.

Cons:

The property is away and is in a quiet location. But! that is also a negative for some people, that it is away and it takes some time to get to the hotel with the local traffic.

2026-06-19 • via Nuitee