Holiday Inn Express - Newark Airport - Elizabeth by IHG

Hotels
Holiday Inn Express
8 (3246 reviews)
1128 Spring Street , Elizabeth , us

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Close proximity to airport
Clean and comfortable rooms
Cons:
Inconsistent customer service
Poor breakfast options

Categories

Cleanliness
7.64
Generally clean, but some reviews mention issues with bathroom facilities.
Service
8.61
Mixed reviews with some positive mentions of staff, but notable complaints about customer service.
Location
8.65
Many guests appreciate the close proximity to the airport.
Room Quality
8.1
Rooms are generally comfortable, though some concerns about HVAC and noise.
Amenities
8.13
Offers necessary amenities, but noted need for improvement in breakfast options.
Value for Money
7.59
Value perception varies, with some guests feeling the cost does not match their experience.
Food and Beverage
7.14
Breakfast quality and availability received negative feedback from multiple reviews.
Overall Experience
8.11
Overall experience is positive, but several reviews indicate areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 22:53

Property Description

Convenient Airport Shuttle Service
This Elizabeth, New Jersey hotel offers complimentary shuttle services to and from Newark Liberty International Airport, ensuring a hassle-free travel experience for guests.

Well-Equipped Rooms
Guest rooms at Holiday Inn Express - Newark Airport are thoughtfully furnished with a microwave, refrigerator, and a coffee maker, providing all the comforts of home during your stay.

Business-Friendly Amenities
With a business centre, 24-hour front desk, and express check-in/check-out options, this hotel caters to the needs of business travelers, making work trips more efficient and enjoyable.

Experience convenience, comfort, and excellent service at Holiday Inn Express - Newark Airport. Book your stay now and enjoy a seamless travel experience.

Important information:

Please note shuttle services must be arranged upon arrival. Contact the property for more information.

Shuttle service is 24 hours daily.

Please note breakfast is offered as a to-go bag option at this time.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: EWR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 20 per day.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8
Based on 3246 reviews
Cleanliness: 7.64
Service: 8.61
Location: 8.65
Room Quality: 8.1
Amenities: 8.13
Value for Money: 7.59
Food and Beverage: 7.14
Overall Experience: 8.11
S
SARAI solo_traveller mx
10
2026-07-25 via Nuitee
P
Panayiotis couple us
7
It was adequate and would be perfect scores if not for the issues mentioned.
Pros:

Shuttle service 24/7
Proximate to airport
Breakfast included
Friendly staff

Cons:

Room was musty/, probably from old carpeting. The tub was not draining properly-filling with shower water when showering.

2026-07-25 via Nuitee
A
Aurélie family_with_children fr
8
Pratique et confortable
Pros:

Le personnel accueillant

Cons:

Un peu bruyant avec proximité d’une route passante

2026-07-25 via Nuitee
M
Mulligan solo_traveller us
7
Accomodating
Pros:

Staff friendly, efficient , reassured early check in, welcoming lobby and breakfast area

Cons:

Bed lumpy, bathroom needs remodel, new carpets in the suite

2026-07-25 via Nuitee
J
Joaquina couple ar
7
Pros:

Buenas. Camas buen desayuno shuttle

Cons:

Lamentablemente no hubo wifi durante mi estadía eso me complico porque necesitaba para trabajar

2026-07-24 via Nuitee
A
Anne-Sophie family_with_children us
1
No customer service
Pros:

Very close to the airport.

Cons:

The woman working the night shift came into my room shouting, yes, actually shouting. You can imagine how terrified my 9-year-old son and I were. She yelled something like, “For safety reasons, the door must be properly closed.” Right after that, I heard her shouting the exact same thing at the room next to ours. I was honestly shocked.

After that, neither of us could fall back asleep. My heart was racing, and we had to wake up at 4:30 am anyway because we had an early flight.

When I checked in, the staff specifically told me that breakfast-to-go bags were available for guests leaving before 7:00 a.m. I went downstairs at 5:00 a.m., and there was nothing. The same rude woman simply told me she “didn’t have time” because there was a computer problem. Seriously?

We paid for a room with breakfast included, yet she couldn’t even put together something quick for my 9-year-old son. Her attitude was basically, “That’s how it is.” No apology, no effort, no customer service.

Overall, this was a very disappointing experience, and I would not stay here again.

2026-07-24 via Nuitee
O
Olivier solo_traveller il
8
Pros:

Nice, simple and clean. Shuttles from and to airport, waowww!!

Cons:

No food except breakfast. No buses, no grossery, nothing around...

2026-07-24 via Nuitee
L
Liam solo_traveller us
2
Adequate at best under the circumstances , staff did their best
Pros:

Clean and Staff tried there best dealing with a mini crisis of no internet .

Cons:

I Had to wait in the lobby to 3 hours to be checked in as internet was down . I suggested at the start they follow a manual process but they did not introduce early enough , eventually they did . No WiFi for the stay and could not leave the room as no key available .

2026-07-24 via Nuitee
R
Raymond solo_traveller jm
8
Cons:

Bed made me my skin itch sometimes. I think maybe it was the top/cover sheet

2026-07-23 via Nuitee
E
Evie02 solo_traveller us
6
Pros:

It was closer to the airport.

Cons:

Employee was rude upon checking out.

2026-07-23 via Nuitee
L
Linda couple ch
9
Definitely worth staying here
Pros:

It was very clean, the bed was very comfortable, the hotel was close to the airport with a free shuttle, and the staff were friendly.

Cons:

I didn’t like that the air conditioning was extremely loud. I had to turn it off to be able to sleep, and the room was also a little too cold.

2026-07-23 via Nuitee
L
Lamoya couple us
10
2026-07-23 via Nuitee
G
Giancarlo family_with_children us
9
2026-07-22 via Nuitee
G
Guerrero solo_traveller mx
10
2026-07-21 via Nuitee
D
Diego couple es
1
2026-07-21 via Nuitee
M
mlevenez solo_traveller fr
8
2026-07-21 via Nuitee
I
israr solo_traveller ae
8
the location was good and the shuttle service to the airport was the best part.
Pros:

the breakfast was not that great. it was just basic minimum. could have better continental breakfast and wish had more choice. but it was not bad as well. if the stay is for 1-2 days then its fine, if it more than 2 days then you would look for better breakfast options.

Cons:

the bath tub is really old and the water wouldn't go while taking bath. luckily I was alone, I could take bath and walk out and if it was for another person to go next then it would really take a lot of time.

2026-07-21 via Nuitee
G
Gargiv couple ca
7
2026-07-20 via Nuitee
N
Nicole solo_traveller fr
8
Pros:

proximité de l'aéroport, la propreté et le personnel.

2026-07-20 via Nuitee
M
Margaret solo_traveller gb
10
Great for a Stopover
Pros:

Convenient for short stay, free shuttle service to/from airport, very comfortable beds, good size rooms, staff were friendly and helpful. As a single female, I felt very comfortable staying at this hotel.

Cons:

Nothing to dislike - there was no restaurant for dinner, but they do provide a list for delivery service!

2026-07-19 via Nuitee