Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Spacious rooms
Professional staff
Great location
Cons:
Elevators not always functioning
Construction noise
High prices

Categories

Cleanliness
8.33
The hotel was very clean and beautifully appointed.
Service
9.8
The staff in the club were highly professional and attentive to my every request.
Location
9.34
Well located hotel, with easy access to the beach.
Room Quality
9.29
The rooms were spacious and comfortable.
Amenities
8.32
Lobby area and bar aren't really what you would expect of a five star hotel.
Value for Money
8.78
Money worth every penny but price quite high.
Food and Beverage
8.83
Breakfast had a lot of options and was enjoyable.
Overall Experience
9.3
Exceptional attention to detail; a wonderful hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 08:04

Property Description

Luxurious Design and Amenities
Located overlooking the beautiful Barceloneta Beach and the city center, Hotel Arts boasts 2 outdoor pools, a luxury spa with stunning city views, and an impressive art collection. The rooms feature modern amenities like flat-screen TVs and sound systems, with elegant bathrooms offering both a bath and shower for ultimate relaxation.

Culinary Excellence
Indulge in a gastronomic experience at the hotel's Enoteca restaurant, holding 2 Michelin stars and serving exquisite Mediterranean cuisine. Additionally, enjoy a variety of bars and restaurants on-site, including a pool-side bar for refreshing summer meals.

Convenience and Services
With a prime location near Barcelona's Olympic Port, guests have easy access to shops, bars, Barceloneta Beach, and Ciutadella Park. The hotel also offers a hair salon, luxury boutiques, a multilingual concierge team, and a fully equipped business center for a seamless stay.

Experience luxury and convenience at Hotel Arts - book your stay now!

Important information:

Please note that the bed type is subject to availability.

As part of our commitment to enhance our facilities, from June 2025 there will be partial closures of our indoor & outdoor common areas for renovation. Thank you for your understanding and look forward to welcome you during these months while we continue to offer the service of excellence as usual.

From March 2025 onwards, our Spa will be temporarily closed for renovation works and relocated on the 3rd and 4th floors, where we will continue to offer our full treatment menu for you to enjoy an enhanced wellness experience

Renovation work is taking place from October 2025. The spa is under renovation, however wellness treatment are available. Please note that the "Pool 2" and "Restaurant Lokal and Bar" are unavailable between 01/11/2025 and 30/10/2026 due to renovation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BCN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for € 0 per person per night when using an existing bed.
    People 3 years old and over stay for € 120 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 60.50 per day.

Location

Guest Reviews

9
Based on 1753 reviews
Cleanliness: 8.33
Service: 9.8
Location: 9.34
Room Quality: 9.29
Amenities: 8.32
Value for Money: 8.78
Food and Beverage: 8.83
Overall Experience: 9.3
J
JulienRobineau • Couples • Paris, Ile-de-France
4
Very disappointing
Pros:

Very disappointed about my stay. The people were very nice and the room lovely but the service wasn’t worth 1700€ for 2 nights.
I asked when I made my reservation for a room on the highest possible level and they gave me one on level 6 out of 30... So sad they didn’t care.
And when we came back from our first day wandering in the city the whole afternoon they hadn’t cleaned the room. We had to ask for it and they asked us to wait outside the room for one hour when we wanted to be quiet in our room…
Nothing dramatic but once again when you pay 1700€ for 2 nights you expect something else.

2026-07-27 • via Tripadvisor
H
houghinspired • Family • Houston, Texas
10
Exceptional Hospitality
Pros:

Our visit to Hotel Arts in Barcelona was incredible. A huge shout out to the entire team for making this stay special. The front desk was exceptional, the concierge ladies were so helpful, and management was on point. The level of service and hospitality made this stay special. Also, the room was stunning with views of the city and Sagrada Família. One of the best stays. Thank you!

2026-07-26 • via Tripadvisor
B
B3349KUjuliaa • Family • New York City, New York
4
A very low level of guest service.
Pros:

Stayed here recently and felt that considering the amount charged per night the guest service and the quality of food was so poor.
The hotel itself is not in the centre of town so a Taxi is required to get there at at least a 20 euro each way trip.
Food options in the evening are really poor with only the pool restaurant or a Michelin star restaurant with prices to match available.
We tried the room service which was inedible and the fact that when we put the tray outside our door in the evening and it was still sat there the next afternoon speaks volumes.
There is no hotel bar to speak of which is weird and we left with a feeling of a complete underwhelming experience.
We will try the Mandarin Oriental next time which is on a par price wise and hopefull an elevated guest experience.

2026-07-25 • via Tripadvisor
V
Vanessa • couple • gb
10
2026-07-24 • via Nuitee
M
Mohammed • family_with_children • jo
10
Absolutely wonderful
Pros:

Everything on the property was lovely, great location i felt that i saw the entirety of barcelona just from the window of my hotel room, great variety for breakfast, and Hugo at the front desk got us a great room upgrade that we really appreciated and made our stay in barcelona a much more memorable one

Cons:

Nothing

2026-07-24 • via Nuitee
D
danielle • couple • au
8
Pros:

Very Happy

2026-07-23 • via Nuitee
M
Matzlich • couple • il
8
Pros:

הכול טוב חוץ מביקורת אחת

Cons:

הרעש שנסגרות הדלתות מאוד חזק ומעיר אותך אם ישנים

2026-07-22 • via Nuitee
A
Abdulrahman • family_with_children • sa
10
Unforgettable
Pros:

We were extremely happy with our experience at Hotel Arts Barcelona and truly impressed by the level of service and hospitality throughout our stay.

Although we experienced a delay of around two hours at check in, the way the team handled the situation completely exceeded our expectations. The manager was incredibly kind, professional, and genuinely committed to making things right. To our surprise, they offered us a complimentary future night with an upgrade at a date of our choice, a gesture we truly appreciated.

We believe that occasional issues can happen anywhere, but what really defines a hotel is how they respond. The way Hotel Arts handled the situation showed us how much they genuinely value their guests and their satisfaction.

A special mention also goes to the concierge team, who were exceptionally helpful and consistently went above and beyond whenever we needed anything.

We left extremely satisfied and with an excellent impression of the hotel. We will definitely be happy to return

Cons:

We didn’t like that we had to leave

2026-07-21 • via Nuitee
F
Fuat • extended_group • ch
10
2026-07-19 • via Nuitee
N
Nurys • family_with_children • us
10
2026-07-17 • via Nuitee
P
Penny • solo_traveller • gb
8
Always love the hotel Arts
Pros:

On the beach great location friendly staff

Cons:

It’s under refurbishment so parts were closed off

2026-07-15 • via Nuitee
R
romain • solo_traveller • fr
10
2026-07-15 • via Nuitee
D
Daniel • solo_traveller • ca
10
2026-07-15 • via Nuitee
P
Penny • family_with_children • gb
10
2026-07-15 • via Nuitee
M
MrsBBT • Family • London, England
8
Stunning rooms and lovely birthday touches, but with some 5 service hiccups
Pros:

I recently spent a week in Barcelona with my 79-year-old mum and my two sisters to celebrate my 50th birthday, booking the trip as an Expedia package.
The Arrival & Room Mix-Up:
Prior to arrival, I messaged twice through Expedia to request twin beds. Despite this, we were told at check-in that our rooms were on completely different floors (the 15th and 25th) and both had king beds. Given the hotel knew I was traveling with my sisters and elderly mother, separate floors made no sense. Fortunately, Andrea at reception was fantastic; he did his absolute best and managed to get us all on the 15th floor, though we had to accept the king beds. It's also worth noting that our second room (1508) took quite a while to be ready.
The Room (Room 1509):
Room 1509 was simply spectacular! It was a recently furnished, incredibly spacious, and beautifully laid-out corner room. The views of the Sagrada Familia and the partial sea views were fantastic. With great blackout blinds, an incredible bathroom, and plenty of storage, I truly cannot fault the room at all. The hotel also kindly decorated the room with rose petals and balloons for my 50th, leaving a hand-signed card and a bottle of sparkling wine, a really beautiful touch.
Service & Amenities:
While we had a very comfortable stay, the service was a bit hit-and-miss for a 5* establishment. On multiple days and evenings, neither the daytime housekeeping team nor the evening turndown service had any Earl Grey tea. When I called reception to request some, we either received nothing at all or were sent green tea after a long wait. We only finally received Earl Grey on our very last day. Additionally, after we finished the complimentary sparkling wine, the empty bottle and ice bucket were left in our room for a day. We eventually placed the tray outside our door, but it sat there for another day before being cleared.
On a positive note, the service around the pools, in the restaurants, from the concierge, and at the front entrance where you are greeted was absolutely wonderful and exactly what you would expect from a luxury hotel.
The Pools & Construction:
There is currently major construction happening at the hotel. While you can see the scaffolding and cranes outside, we fortunately couldn't hear any noise or see it from our room. The adults-only pool is being "reimagined," which is definitely needed as it's very small, and the family pool was so busy you could only really stand in it to cool down rather than swim. Once the construction is finished, I'm sure the pool areas will be fabulous.
Overall:
A nice hotel with stunning rooms, but it just needs a tiny bit of fine-tuning on the 5* service details!

2026-07-14 • via Tripadvisor
S
Strobl • solo_traveller • se
10
Pros:

Hela hotel Arts Barcelona är ett 5 stjäningt hotel.

Cons:

Hotel Arts Barcelona har inte något gott att säga om Booking.com

Vi hade jätte strul med vår bokning via Booking.com på Hotel Arts Barcelona.
Vi hade ett hörn rum med havsutsikt där fönsterna inte var tvättade på 6 månader. Så utsikten vart inte så undbart som det kunde vara..

2026-07-14 • via Nuitee
S
Soler Rabasa • solo_traveller • es
10
2026-07-12 • via Nuitee
L
Luc • couple • fr
10
2026-07-12 • via Nuitee
T
Temuun • couple • mn
1
Not a safe area, would not recommend.
Cons:

Property does not feel like 5 star hotel.
Located next to casino. Lots of robbery around the hotel. Please do not wear any luxury watches and items.

2026-07-12 • via Nuitee
O
oana andreea • couple • ro
1
2026-07-12 • via Nuitee