Best Western Plus Stoneridge Inn & Conference Centre London Ontario

Hotels
•
Best Western Plus
8.6 (385 reviews)
6675 Burtwistle Lane , Saint Thomas , CA
+1 519-652-6022

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent breakfast / food
Friendly and helpful staff (mostly)
Clean rooms and premises
Very comfortable beds and pillows
On-site restaurant
Ample parking and easy highway access
Central location for nearby attractions
Cons:
Occasional poor communication and a billing error
No accessible water fountain or coffee machine reported
Some rooms with a smell or loud AC
Beds that can creak
One comment noting lack of nearby amenities for that reviewer

Categories

Cleanliness
9
Multiple reviews note rooms and premises were very clean or impeccably clean; a few mentions of a slight smell or creaky beds, but overall cleanliness is strongly positive.
Service
8.1
Staff are frequently described as friendly and helpful at check-in and breakfast, though there are notable service issues (poor communication about cancellations and a billing incident) that lower the score.
Location
8.7
Several guests praised the central location and easy highway access with nearby attractions; one comment noted 'nothing closeby', so mostly positive with isolated negatives.
Room Quality
8.3
Beds and pillows are repeatedly described as very comfortable, rooms refreshed daily, but isolated issues include a room smell, squeaky beds and a loud AC for some guests.
Amenities
8.1
On-site restaurant and ample parking are appreciated; however some guests reported missing conveniences (no accessible water fountain or coffee machine) and the AC noise, giving mixed but generally positive sentiment.
Value for Money
8.6
Several guests explicitly called out good price and value (good breakfast and restaurant on site), though one billing dispute reduced this slightly; overall perceived as fair value.
Food and Beverage
9.4
Breakfast is repeatedly praised as very good, excellent, plentiful and delicious; the attached restaurant is also noted positively—strong, consistent praise across reviews.
Overall Experience
8.6
Most reviewers report a pleasant overall stay (lovely experience, would return, quiet and restful), with occasional service or room issues preventing a uniformly higher score.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:06

Property Description

Convenient Location:
Located between Detroit and Toronto, the Best Western PLUS Stoneridge Inn & Conference Centre offers easy access to downtown London just 17.5 km away.

Modern Amenities:
Enjoy a comfortable stay with rooms featuring flat-screen TVs, mini refrigerators, and large windows for natural light.

Fitness and Business Facilities:
Stay active at the fitness centre, catch up on work at the business centre, and take advantage of the 24-hour front desk services. Plus, unwind at the barbecue station.

Experience convenience and comfort at the Best Western PLUS Stoneridge Inn & Conference Centre. Book your stay now for a memorable experience!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Roadwork in the London area from April 7th - Nov. 22nd, 2026. Detours in place. Please use navigation device for best route available.

Please note, pets are not allowed at this property.

Please note, rooms with two queen beds cannot accommodate an extra (roll-away) bed. Extra beds can only be placed in rooms with one king bed.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YXU

Location

Guest Reviews

8.6
Based on 385 reviews
Cleanliness: 9
Service: 8.1
Location: 8.7
Room Quality: 8.3
Amenities: 8.1
Value for Money: 8.6
Food and Beverage: 9.4
Overall Experience: 8.6
H
Helen • solo_traveller • ca
8
Pros:

Breakfast is very good

Cons:

None

2026-10-26 • via Nuitee
N
Nancy • couple • ca
10
Excellent
2026-10-24 • via Nuitee
S
Seymour • family_with_children • ca
8
2026-10-19 • via Nuitee
A
Alice • extended_group • nl
10
2026-10-14 • via Nuitee
L
Lynda • couple • au
8
Good and convenient
Pros:

Restaurant on site excellent

Cons:

Nothing closeby

2026-09-15 • via Nuitee
M
Malcolm • couple • us
10
Pros:

Beautiful hotel, good breakfast

2026-09-08 • via Nuitee
M
Mohammadreza • solo_traveller • ca
7
2026-09-08 • via Nuitee
P
Peter • solo_traveller • ca
2
2026-09-07 • via Nuitee
S
Sofiane • family_with_children • ca
5
Hôtel avec une franchise bestwestern mais on est vite deçu quand on pousse la porte
Pros:

propreté de la chambre, bon petit déjeuner

Cons:

Peu d'information du personnel, pas de fontaine d'eau accessible ni de machine à café le prix facturé n'était pas celui que jai commandé

2026-09-07 • via Nuitee
D
Dmitry • family_with_children • ca
8
2026-08-03 • via Nuitee
M
Manuel • family_with_children • ch
7
2026-07-25 • via Nuitee
O
omer • family_with_children • us
10
2026-07-24 • via Nuitee
J
Jack • solo_traveller • ca
9
Pros:

Overall it was pretty good

Cons:

All was good

2026-07-24 • via Nuitee
T
Theresa • family_with_children • ca
9
Pros:

The location was central to London, St. Thomas and Port Stanley. There were many places to visit nearby. It was also accessible to the highway. The staff were very friendly and helpful. The room was very clean refreshed each day. The breakfast was plentiful, and the service staff were excellent.

2026-07-21 • via Nuitee
C
Celestin • couple • rw
1
I pas only 1 night you charge me 4 nights
Pros:

Nothing

Cons:

Poor

2026-07-16 • via Nuitee
M
Melody • couple • us
10
Can hardly wait until next year when we return.
Pros:

Quiet and clean. Delicious breakfast!

2026-07-13 • via Nuitee
E
Emma • couple • ca
10
2026-07-09 • via Nuitee
D
David • couple • ca
10
2026-07-07 • via Nuitee
P
Phil • solo_traveller • ca
10
Awesome room, service and breakfast. Super friendly staff. Super comfy bed
Pros:

Super friendly staff. Super clean and comfortable room. Great breakfast

Cons:

Nothing really

2026-07-07 • via Nuitee
J
Jenkins • solo_traveller • ca
10
2026-07-04 • via Nuitee