Hotel Santa Fe

This hotel is exceptionally clean and beautiful. Its aesthetic perfectly captures the essence of what attracts people to Santa Fe. I've stayed here twice and wished I could have extended my visits!

Caught up with my good mate for the first time since 2019 with Covid & snowstorms getting into the act previously! He chose the Hotel Santa Fe and its restaurant, and we lobbed during 'Happy Hour'., luckily for the wallet. The meals were great and only $15 a plate plus well priced drinks. The staff were all attentive & super friendly and we had a good meal & chat, catching up on the latest news. My buddy is a vegetarian, and he always gets me to sample! It was good but give the man red meat I say. The Hotel is centrally located so we went for a stroll through the Plaza after our meal.

We spent 3 nights here and overall there were positives and negatives for us. First the positives:

The staff were very welcoming and friendly;
The bed was comfortable and the shower was decent (both essential for us in a hotel);
There was a shuttle bus service which was really useful and very much appreciated;
The mini toiletries provided were very nice;
There were robes and slippers which were also appreciated;
The happy hour was a nice touch.

The negatives:

The hotel had experienced a fire in the week leading up to our visit and we were not notified of this, consequently, there was no restaurant as the main hotel was closed, with only the hacienda part operating. Disappointingly, we were not notified of this before we arrived and had we known, we may have booked elsewhere;
The breakfast was ok, very average and not a lot of choice. It was the same every morning;
The location was slightly further out of downtown than we thought, perhaps our fault;
The hot tub was also out of action during our visit;
Water was only provided in the room once during our stay, would have expected more than that;
Due to very limited rooms and communal space, the whole place was lacking in atmosphere somewhat;
The hotel is tired, the furnishings etc could use an update. This is a hotel which needs some money spending on it. Hopefully, the renovation will do this and improve things for the future.

Overall, our stay was ok, but we would choose elsewhere if in Santa Fe again.

We have stayed in Santa Fe several times always opting for a higher end hotel, and it was our first time at the hotel Santa Fe. Actually found this hotel more affordable, better accommodations with a balcony and a great view and perfect, friendly personnel, even though they were going under a renovation everything was great

They lie to you

Wonderful staff, breakfast and location.

It caught on fire was not notified till day was suppose to arrive

We arrived late and opted to eat at Amaya instead of going into town. Our meals were delicious and beautifully plated.

Amazing place to stay! We had a fire occur during oir stay and had to be evacuated, but the staff totally stepped up. Big shout out to the night security guard who ran around banging on doors to tell us the alarm wasnt a drill.

Location and the hotel is beautiful

Santa Fe is at a high altitude. People need water. But no bottled water in the room, and none in the soda machine. And while there's a microwave oven in the room (for what purpose is not clear as there is no cutlery), there is no coffee. Coffee begins at 7am (9am ET). Also, no indication at the elevator where the emergency stairs are. tl;dr: disappointing.

Beautiful property pet friendly out dog loved it.

Very clean. Friendly staff, comfortable beds, good location and the restaurant and live music were a nice touch

Location and architectural design. Restaurant was very good.