Oakland Marriott City Center

Hotels
•
Marriott Hotels & Resorts
8.5 (925 reviews)
1001 Broadway , Oakland , US
+1 510-451-4000

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean facilities
Cons:
High parking fees
Issues with room quality
Rude restaurant staff

Categories

Cleanliness
7.89
Mixed reviews about cleanliness; some guests found rooms clean, while others reported issues.
Service
9.36
Guests appreciated friendly staff and good service, though there were some concerns.
Location
9.4
Great location close to transport and attractions, although some had trouble accessing.
Room Quality
7.35
Rooms received mixed feedback; some found them small or oddly shaped.
Amenities
8.88
Adequate amenities overall, though there were some requests for updates.
Value for Money
7.84
Felt expensive for some compared to perceived value, especially with parking costs.
Food and Beverage
8.39
Food services were rated well; however, there were complaints about staff rudeness.
Overall Experience
8.86
Overall good experience with noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:57

Property Description

Convenient Location
Located across the street from the BART Subway System, the Oakland Marriott City Center offers easy access to downtown San Francisco. Guests can enjoy the convenience of exploring the city without the hassle of driving.

Comfortable Accommodations
Each guest room is equipped with cable TV featuring HBO film channels, as well as coffee facilities for a cozy stay. With rooms offering views of Downtown Oakland, guests can relax and unwind in a comfortable setting.

Amenities for Every Need
Whether guests are looking to stay active or productive, the hotel has them covered. With a gym for fitness enthusiasts and a business center for professionals, the Oakland Marriott City Center caters to all types of travelers.

Book your stay at the Oakland Marriott City Center for a convenient and comfortable experience.

Important information:

Please note: There is a package handling fee for incoming and outgoing shipments. Contact UPS Store at hotel for more information.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: OAK

Location

Guest Reviews

8.5
Based on 925 reviews
Cleanliness: 7.89
Service: 9.36
Location: 9.4
Room Quality: 7.35
Amenities: 8.88
Value for Money: 7.84
Food and Beverage: 8.39
Overall Experience: 8.86
V
Vache • family_with_children • us
10
Pros:

Room and grounds were clean. Location was great.

2026-09-18 • via Nuitee
T
Tinia • solo_traveller • us
8
2026-09-16 • via Nuitee
C
Carmem • couple • us
8
2026-09-16 • via Nuitee
S
Susan • solo_traveller • us
5
Pros:

It was a great location for a convention. If the convention is adjacent to the facility. The food and beverage was basic. The staff was so so definitely on par with some kind of roadside motel.

Cons:

The staff was not very accommodating. Almost as though we were doing them a favor by staying there.. The food was really basic. I asked for a better blow dryer at the front desk and they laughed..

2026-09-15 • via Nuitee
J
Jennifer • couple • de
7
2026-09-15 • via Nuitee
A
Arkadiusz • family_with_children • pl
10
Świetny hotel, szybki dojazd do San Francisco
Pros:

Hotel bardzo dobrej jakości, czyste, przestronne pokoje, bardzo miła obsługa (szczególne podziękowania dla p. Jennifer), duży parking i dogodna lokalizacja, blisko stacji kolejki - dobry dojazd do centrum SF i do lotniska w SF

2026-09-14 • via Nuitee
M
Melissa • solo_traveller • ca
9
Great stay
Pros:

Near the public transit, many food options surrounding the hotel, our room was very clean, bed was very comfortable

Cons:

Wishing we had a nice view outside of our room.

2026-09-12 • via Nuitee
J
Jinna • extended_group • ca
8
2026-09-11 • via Nuitee
S
SHENG-HONG • couple • tw
7
2026-09-09 • via Nuitee
S
Siyi • couple • us
4
2026-09-08 • via Nuitee
S
Shannon • solo_traveller • us
10
2026-09-08 • via Nuitee
J
Jamie • couple • us
2
Bad. Will never book with them again. Check in process was soooooo bad.
Pros:

Breakfast

Cons:

Check in was 4pm but they said room wasn't ready. Waited for 1 1/2hr to be checked in. I was so tired and I wanted to rest but nobody could tell me when I can check in. After getting a call to check in, I still have to fall in line (which is very long) to do the process.

2026-09-07 • via Nuitee
R
Rechelyn • family_with_children • us
6
Overbooking and hair in the Caesar salad.
Pros:

I like the bed, very comfortable.

Cons:

Check in time was 4pm. I think they overbooked because there were lots of guests waiting for their rooms. When I checked in , they told me no rooms available yet and they would call me once available, around 5.23 Pm I went back to check and I told the front desk that I’ve been waiting for their call but never got one, that’s when they gave me a room, only then I got a call from them around 5.28 PM.

When I got the room, the whole family was so tired from driving 4 hours so we didn’t have the energy to go out to eat so we decided to request room
Service our food. We ordered Caesar salad, steam,chicken and sandwich. To my dissatisfaction, there was a hair in the caesar salad, i didn’t complain, i didn’t have the energy to complain anymore.

2026-09-07 • via Nuitee
M
Michele • couple • us
10
2026-09-05 • via Nuitee
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Patricia Power • couple • us
7
2026-09-04 • via Nuitee
V
Vesiri • couple • gb
9
Very clean and decent, excellent breakfast.
Pros:

The room and the breakfast

Cons:

Nothing.

2026-09-01 • via Nuitee
H
Hana • couple • ae
1
My final bill was about $986, but the hotel charged around $1,800. I contacted them and was told the excess amount would
2026-08-30 • via Nuitee
C
Chukuka • solo_traveller • us
8
2026-08-28 • via Nuitee
J
Jazlynn • couple • us
10
2026-08-27 • via Nuitee
C
Caroline • couple • at
8
2026-08-27 • via Nuitee