Best Western Cocoa Beach - Port Canaveral

Hotels
•
Best Western
7.9 (4359 reviews)
5600 North Alantic Avenue , Cocoa Beach , US
+1 321-783-7621

listing image 1
Show all photos
Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent location near beach and cruise port
Friendly and helpful staff (front desk, shuttle)
Helpful property map and easy-to-find layout
Good breakfast
Ocean/view rooms available
Cons:
Cleanliness issues (musty carpets, damp bed linen, inconsistent housekeeping)
Hotel showing signs of aging / rooms need maintenance
Misleading beachfront representation (only part of hotel is truly beachfront)
Occasional amenities problems (no shampoo, intermittent hot water, A/C noise)
Credit card authorization/debit issue for at least one guest

Categories

Cleanliness
5.2
Multiple guests report cleanliness problems: musty carpets, damp bed linen, inconsistent housekeeping and smells in rooms; several reviews explicitly call out dirty/unchanged towels and poor room upkeep.
Service
9.3
Staff repeatedly described as helpful and courteous (front desk reviewing maps, reassigning rooms, assisting late arrivals, shuttle service). A few communication/billing issues were noted but overall staff performance is strongly positive.
Location
9.6
Very close to the beach, port and cruise parking; repeatedly praised for beachfront access and convenience for cruise travelers and local attractions.
Room Quality
6.4
Rooms are described as simple and uneven in quality: some upgraded/ocean-view rooms were nice, but others show wear (damp linen, A/C noise, bathroom water spilling into hall, occasional maintenance issues).
Amenities
7.2
Useful on-site amenities like a helpful property map and shuttle to the cruise terminal; however guests noted missing toiletries (no shampoo), occasional no-hot-water episodes and some aging facilities.
Value for Money
7.1
Mixed perceptions: convenient for cruise/ beach access (good value for location) but some felt misled by beachfront photos and one guest experienced an unresolved credit-card authorization/debit, reducing perceived value.
Food and Beverage
8.6
Breakfast is mentioned positively by several guests (described as good/delicious), making F&B one of the stronger areas in guest comments.
Overall Experience
9.8
Despite maintenance and cleanliness issues, many guests highlight location and staff friendliness and say they'd stay again; overall guest experience trends strongly positive because of convenience and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:07

Property Description

Oceanfront Paradise at Best Western Cocoa Beach Hotel & Suites

Luxurious Accommodations: Each room at our hotel is equipped with a cable TV, microwave, and refrigerator, providing ultimate comfort and convenience.

Amazing Amenities: Dive into relaxation at our two outdoor pools, sip on cocktails at the Blue Flip Flop Bar, and unwind by the fire pits on our garden terrace.

Convenient Location: Just a short walk from the Cocoa Beach Pier and a quick drive to the Kennedy Space Center, our hotel is the perfect base for exploring the area.

Book now for an unforgettable stay at Best Western Cocoa Beach Hotel & Suites.

Important information:

Pets are only allowed in designated "pet friendly rooms." A fee of $200.00 will be administered if this policy is violated.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MCO

Location

Property Accessibility

Total Disability Score: 5.14
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

7.9
Based on 4359 reviews
Cleanliness: 5.2
Service: 9.3
Location: 9.6
Room Quality: 6.4
Amenities: 7.2
Value for Money: 7.1
Food and Beverage: 8.6
Overall Experience: 9.8
A
Anna • family_with_children • pl
7
2026-10-31 • via Nuitee
F
Fabrice • family_with_children • be
8
Pros:

Proximité plage

Cons:

Hotel vieillissant

2026-10-31 • via Nuitee
D
David • couple • us
9
2026-10-30 • via Nuitee
M
Misani • extended_group • it
10
2026-10-30 • via Nuitee
E
Evelyn • family_with_children • us
6
2026-10-29 • via Nuitee
F
Frank • couple • de
9
2026-10-29 • via Nuitee
R
Regina • family_with_children • us
8
Pros:

Close to port and the beach. Easy to find.

Cons:

Our room didn’t have shampoo but it had conditioner and soap

2026-10-29 • via Nuitee
N
Nir • family_with_children • il
9
Pros:

מיקום וחניה

Cons:

ארוחת בוקר

2026-10-28 • via Nuitee
A
Adam • family_with_children • sk
10
Pros:

Staff had no problem assigning us a different room based on our preferences and their availability.

2026-10-28 • via Nuitee
A
Antoine • family_with_children • es
8
Pause sympa plage en route vers cap Canaveral
Pros:

Son emplacement

Cons:

Un peu vétuste.

2026-10-27 • via Nuitee
A
Alzira • solo_traveller • br
9
Muito bom
Pros:

Acomodação muito boa

Cons:

Nada

2026-10-27 • via Nuitee
J
James • couple • us
9
Pros:

Room was fine and the beach/ocean view was great. We would stay here again.

2026-10-26 • via Nuitee
R
Robert • solo_traveller • tt
7
Cons:

No hot water, had to call staff to remedy the problem, it seems that you have to wait 10 minutes for the water to get hot.

2026-10-25 • via Nuitee
M
Malat • family_with_children • us
9
2026-10-25 • via Nuitee
G
grandkid • family_with_children • us
10
Pros:

It was awesome 👌

Cons:

Nothing

2026-10-25 • via Nuitee
S
Sherry • extended_group • us
8
Check in was easy. They provide a map of the property that was very helpful.
Pros:

The map provided at check in is helpful
Front desk reviewed it rather than just hand it to us, I really liked that. It showed us where our room was, where breakfast was served and beach entrance!

2026-10-24 • via Nuitee
P
Paula • family_with_children • us
9
Pros:

Loved location ,shuttle to the cruise terminal. Friendly staff.

Cons:

On our first night we had a fabulous upgraded room and it was lovely.
We returned after our cruise and had a ocean front room which was also nice. But all the bed linen felt damp to the touch , we actually took the blow dryer to each bed for several minutes .

2026-10-24 • via Nuitee
P
Paulo Henrique • family_with_children • br
7
Nice location and staffing
Pros:

Hotel is located very close to Cocoa Pier, on a nice spot, beach front, restaurants and other attractions are available in the area. Staffing is very nice and provided a warm stay in the hotel.

Cons:

Rooms are simple and need some attention. During a bath, water spills from the bathroom into the hall, making a small mess. For one night, it was a minor issue, but it would not be a bit annoying for longer periods.

2026-10-23 • via Nuitee
D
Delphine • family_with_children • fr
3
Hôtel quasi insalubre , ne pas y séjourner !!!
Pros:

Le petit déjeuner

Cons:

Les chambres aux moquettes dégoûtantes , qui sentent le renfermé, ménage pas fait , serviettes pas changées …

2026-10-21 • via Nuitee
C
cristian • family_with_children • us
10
Pros:

La cercanía al mar 2 minutos máximo desayuno delicioso habitaciones comodas

Cons:

Uno un pequeño fallo en el A/C pero nada grave

2026-10-21 • via Nuitee