UNA Hotels Cusani Milano

Hotels
Gruppo UNA
8.5 (3536 reviews)
Via Cusani 13 , Milan , it

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Excellent breakfast
Cons:
Cleanliness issues
Maintenance required in rooms
Apathy in service

Categories

Cleanliness
7.71
Some reviews mentioned issues with the cleanliness and maintenance of rooms.
Service
9.18
Generally positive feedback about staff friendliness, though some complaints about apathy.
Location
9.22
Consistently praised for its excellent location close to attractions.
Room Quality
7.67
Some complaints about noise and maintenance issues in the rooms.
Amenities
8.2
Amenities were appreciated, though some noted limitations.
Value for Money
8.16
Feedback indicates some are disappointed with charges for basic items.
Food and Beverage
9.21
Breakfast was highly praised across multiple reviews.
Overall Experience
8.68
Overall satisfactory experience with many positive highlights.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 19:40

Property Description

Central Location in Milan
UNAHOTELS Cusani Milano boasts an ideal central location in Milan, just minutes away from iconic landmarks like La Scala Opera House and Sforza Castle, making it the perfect base for exploring the city.

Luxurious Accommodations
Experience comfort and style in our 4-star hotel with modern and classic guest rooms featuring amenities such as free WiFi, air conditioning, and flat-screen satellite TV. The daily buffet breakfast caters to all tastes with a variety of options including gluten-free choices.

Exceptional Dining and Facilities
Indulge in Italian and international cuisine at Cairoli Bar & Restaurant by "UNA cucina" or unwind with drinks and snacks at Cairoli Bar. With a 24-hour reception, modern conference rooms, and on-site parking, we ensure a seamless stay for our guests.

Book your stay at UNAHOTELS Cusani Milano for a memorable experience in the heart of Milan.

Important information:

Please note that only domestic pets weighing up to 25 kgs are allowed and a final cleaning fee of EUR 25 per pet is applied.

Please note that Guests are required to show a physical ID in its original version and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIN

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 38 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children up to and including 0 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.5
Based on 3536 reviews
Cleanliness: 7.71
Service: 9.18
Location: 9.22
Room Quality: 7.67
Amenities: 8.2
Value for Money: 8.16
Food and Beverage: 9.21
Overall Experience: 8.68
O
Olivier couple ch
10
2026-06-20 via Nuitee
R
Rogerio couple br
10
Excelente
Pros:

Excelente custo/beneficio. Localização, instalações, restaurante, atendimento nota 10

Cons:

Nada a declarar

2026-06-20 via Nuitee
S
Svraka family_with_children rs
10
2026-06-20 via Nuitee
C
carla family_with_children it
8
Pros:

Colazione di livello medio alto. Migliorabile

Cons:

Decorazione

2026-06-20 via Nuitee
U
Uslu couple tr
10
2026-06-20 via Nuitee
K
Katri family_with_children fi
9
Kaupunkiloma keskeisellä ja kauniilla paikalla.
Pros:

Aamiainen oli rauhallinen ja maukas, hotelli todella siisti. Sijainti loistava.

Cons:

Hieman vanhanaikainen ja lavuaari veti huonosti. Äänieristys ei ollut paras mahdollinen.

2026-06-20 via Nuitee
T
TOLGA family_with_children tr
8
2026-06-20 via Nuitee
P
Peter couple ch
8
2026-06-19 via Nuitee
M
Mariana solo_traveller il
9
Great placwe wonderful team!
Pros:

The hotel and staff were excellent. They went the extra mile whenever needed, were incredibly generous and courteous, and provided outstanding service in every respect.

Cons:

In the room, it wasn’t very clear which items belonged to the minibar and which were complimentary and available for use. In addition, the hotel did not provide any welcome gesture upon arrival, such as a small snack or treat. What I initially thought was a complimentary gift unfortunately turned out to be a chargeable item.

I understand that this was likely a misunderstanding, and perhaps this is standard practice in Italy, but it did leave a slight sense of disappointment.

2026-06-17 via Nuitee
D
Danilo D. solo_traveller it
9
2026-06-16 via Nuitee
P
Páll Þór couple is
9
2026-06-16 via Nuitee
I
Irina family_with_children de
9
2026-06-16 via Nuitee
S
Salma family_with_children us
10
Pros:

Very comfortable room, wonderful breakfast, excellent location and great, helpful staff specifically at the Front Desk. Really enjoyed our stay there

2026-06-16 via Nuitee
S
Spiros solo_traveller gr
9
Αριστη
2026-06-16 via Nuitee
W
Wagner couple br
8
Foi muito boa pela localizacao.
Pros:

Localizacao e cafe da manha

Cons:

Quarto escuro e custo.

2026-06-14 via Nuitee
J
jian couple us
9
Pros:

Excellent location, large room, clean

Cons:

Room facing the street tends to be noise as you can hear the trolley bus outside at night.

2026-06-13 via Nuitee
Y
Yasmina family_with_children ma
5
Moyen
Pros:

Trop de bruit des voitures et tramway dans la chambre. Très difficile de dormir. La qualité du lit est médiocre. Établissement doit investir dans l’insonorisation de la façade et les fenêtres.

2026-06-13 via Nuitee
S
sattam couple sa
5
Old but ok
Pros:

Location is good

Cons:

Old rooms and furniture

2026-06-12 via Nuitee
G
Giangiuseppe solo_traveller it
9
2026-06-12 via Nuitee
F
Franz Vollmann solo_traveller at
8
Pros:

Lage

2026-06-11 via Nuitee