The Inn On The River

Hotels
9.4 (3279 reviews)
2492 Parkway , Pigeon Forge , US
+1 865-428-5500

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Heating
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Delicious breakfast
Cozy environment
Cons:
Uncomfortable chairs
Odor in rooms
Unsupervised noisy children

Categories

Cleanliness
8.69
Some guests reported issues with cleanliness, such as lint and odors in rooms.
Service
10
Numerous reviews highlighted the friendly and helpful staff.
Location
9.66
Great location with views and near attractions, praised by many guests.
Room Quality
8.7
Some complaints about room condition, including uncomfortable beds.
Amenities
9.65
Many positive mentions of breakfast, snacks, and overall facilities.
Value for Money
9.18
Value perceived as fair, although some reviews questioned the price.
Food and Beverage
9.64
Breakfast and snack offerings received positive feedback.
Overall Experience
9.69
Overall pleasant stays, despite a few minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 18:22

Property Description

Magnificent Mountain Views:

Offering breathtaking views of the Great Smoky Mountains, The Inn On The River is a picturesque retreat nestled along the tranquil Little Pigeon River in Pigeon Forge.

Luxurious Amenities:

Indulge in the hotel's outdoor pool and patio, relax in the heated indoor pool, and start your day with a delicious complimentary hot breakfast buffet. Each room is equipped with modern conveniences like a flat-screen LCD TV, a Keurig coffee maker, and some even feature a private balcony overlooking the river.

Convenience and Entertainment:

Take advantage of the 24-hour business centre, unwind with board games and popcorn in the lobby, and explore nearby attractions such as Dollywood, Smoky Mountain Opry, and Tanger Outlet Mall - all just a stone's throw away.

Book your stay at The Inn On The River for an unforgettable mountain getaway.

Important information:

Guests under the age of 18 can only check in with a parent or official guardian.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TYS

Location

Guest Reviews

9.4
Based on 3279 reviews
Cleanliness: 8.69
Service: 10
Location: 9.66
Room Quality: 8.7
Amenities: 9.65
Value for Money: 9.18
Food and Beverage: 9.64
Overall Experience: 9.69
J
James • family_with_children • us
10
2026-10-30 • via Nuitee
J
Julane • couple • us
9
Cozy, clean and accessible.
Pros:

The hotel is in a great location, near plenty of restaurants and family-fun activities.

2026-10-28 • via Nuitee
T
Teresa • couple • us
10
Pros:

Everything

2026-10-28 • via Nuitee
V
Vickie • couple • us
10
2026-10-28 • via Nuitee
M
Mitch • family_with_children • us
9
Highly recommend this place and would stay there again.
Pros:

Great location and too many amenities to list. Very good breakfast. Bed was very comfortable. My room overlooked the river,very scenic but the traffic noise was very loud on the balcony.

Cons:

My room was kind of small, but served its purpose.

2026-10-26 • via Nuitee
C
Christin • couple • us
10
Pros:

The staff was very friendly and accommodating

Cons:

It was a little pricey

2026-10-25 • via Nuitee
T
Tanya • couple • us
10
Pros:

Popcorn daily

2026-10-25 • via Nuitee
D
DARLENE • couple • us
8
2026-10-24 • via Nuitee
M
melissa • couple • us
1
Nice hotel and staff.
Pros:

The property is beautiful. People
Were really nice. Great location

Cons:

We left a day early. They called and wanted to inspect our for
Bedbugs. Someone else had reported that they had bed bugs. We did not see bugs in our room

Rather than risk getting them we left on Friday

2026-10-24 • via Nuitee
D
DARLENE • couple • us
8
Good Stay
Pros:

On the river close to restaurant,comfortable beds, ok breakfast,bed was made up everyday and shampoo and etc, furnished. It was fall and the hotel was beautifully decorated.

Cons:

Every morning about 6:30 we could hear the room next door and they were always arguing. They put us on the 4th floor we usually get the 2nd I don’t ride elevators so I didn’t like having to ride up to our room I used the stairs to go down,

2026-10-24 • via Nuitee
K
Kristy • extended_group • us
7
Decent but overpriced
Pros:

The facility was clean but dated.

Cons:

Bed, pillow and sheets were not comfortable.

2026-10-22 • via Nuitee
M
Morris • solo_traveller • us
10
Can’t wait to return
Pros:

Relaxing by the River

2026-10-22 • via Nuitee
D
DONNY • couple • us
9
2026-10-22 • via Nuitee
P
Pamela • couple • us
10
2026-10-20 • via Nuitee
S
Stephen • solo_traveller • us
10
Pros:

Employee's were Great

Cons:

Price is little high

2026-10-19 • via Nuitee
B
Barbara • family_with_children • us
8
2026-10-19 • via Nuitee
N
Nicole • extended_group • us
9
Pros:

The location and the river

Cons:

The air conditioner was leaking in our floor my feet got wet

2026-10-19 • via Nuitee
A
Amanda • couple • us
10
Pros:

Wonderful welcoming staff, clean, amazing bed, and delicious breakfast!

2026-10-19 • via Nuitee
C
Christina • family_with_children • us
9
2026-10-19 • via Nuitee
F
Frances • couple • us
8
Pros:

Love staying there. Building entrance serves like a private entry. Clean, quiet place, good location. Loved the balcony.

Cons:

Didn't know in advance that the room had a joining room. Only one plug-in and needed at least two.

2026-10-17 • via Nuitee