The Inn On The River

Hotels
9.4 (3184 reviews)
2492 Parkway , Pigeon Forge , us

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Delicious breakfast
Cozy environment
Cons:
Uncomfortable chairs
Odor in rooms
Unsupervised noisy children

Categories

Cleanliness
8.69
Some guests reported issues with cleanliness, such as lint and odors in rooms.
Service
10
Numerous reviews highlighted the friendly and helpful staff.
Location
9.66
Great location with views and near attractions, praised by many guests.
Room Quality
8.7
Some complaints about room condition, including uncomfortable beds.
Amenities
9.65
Many positive mentions of breakfast, snacks, and overall facilities.
Value for Money
9.18
Value perceived as fair, although some reviews questioned the price.
Food and Beverage
9.64
Breakfast and snack offerings received positive feedback.
Overall Experience
9.69
Overall pleasant stays, despite a few minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 18:22

Property Description

Magnificent Mountain Views:

Offering breathtaking views of the Great Smoky Mountains, The Inn On The River is a picturesque retreat nestled along the tranquil Little Pigeon River in Pigeon Forge.

Luxurious Amenities:

Indulge in the hotel's outdoor pool and patio, relax in the heated indoor pool, and start your day with a delicious complimentary hot breakfast buffet. Each room is equipped with modern conveniences like a flat-screen LCD TV, a Keurig coffee maker, and some even feature a private balcony overlooking the river.

Convenience and Entertainment:

Take advantage of the 24-hour business centre, unwind with board games and popcorn in the lobby, and explore nearby attractions such as Dollywood, Smoky Mountain Opry, and Tanger Outlet Mall - all just a stone's throw away.

Book your stay at The Inn On The River for an unforgettable mountain getaway.

Important information:

Guests under the age of 18 can only check in with a parent or official guardian.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TYS

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for US$10 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.4
Based on 3184 reviews
Cleanliness: 8.69
Service: 10
Location: 9.66
Room Quality: 8.7
Amenities: 9.65
Value for Money: 9.18
Food and Beverage: 9.64
Overall Experience: 9.69
J
Jenny family_with_children us
10
2026-07-03 via Nuitee
R
Richard & Janice couple us
9
2026-07-03 via Nuitee
A
Alijon solo_traveller uz
10
2026-07-03 via Nuitee
D
dorisr124 Couples
10
Best lodging option in Pigeon Forge
Pros:

So much more than a chain hotel. Sitting on the edge of the river, it feels like you are in this wooded area, even though the business of Pigeon Forge is all around you. With all the perks (2 pools, cookies and popcorn to nibble on, huge breakfast bar} you feel like you're really at your grandmother's house, being taken care of by people who love you, and want to make you happy.

2026-07-02 via Tripadvisor
B
bobby solo_traveller us
10
2026-07-02 via Nuitee
R
Ruben family_with_children us
9
2026-07-02 via Nuitee
L
lindapL8803NV Family
10
Great place to stay!
Pros:

This place never disappoints! The staff is friendly and very accommodating. The hotel was very clean, breakfast delicious, hot tub a Godsend after a big day of shopping. Both inside and outside pools were great. Would highly recommend!!

2026-07-01 via Tripadvisor
S
samanthasA2271HR Family
10
Enjoyable and Relaxing
Pros:

enjoy just being there, sitting by the river feeding the ducks and geese; watching the cranes and herons (birds). I enjoy and appreciate the treats (cookies) and snacks (popcorn) that you offer daily. I enjoyed the craft activity that is offered too. Everyone is nice and helpful. The facility is very clean, quiet, and inviting. The room was clean and the beds are comfortable. The grounds are well kept and landscaped. Offers 2 swimming pools and a jacuzzi/hot tub for your enjoyment. The breakfast buffet is delicious and it has something for everyone. This is definitely my pick for a hotel to stay in when visiting Pigeon Forge, TN; it's centralized to popular shows and activities with competitive rates (great value for the money).

2026-07-01 via Tripadvisor
C
Clara solo_traveller us
9
Excellent location and affordable
Pros:

Wonderful location, excellent breakfast

Cons:

I couldn't stay longer

2026-07-01 via Nuitee
M
michelewD6968HA Couples
10
Excellent visit and the stay was awesome
Pros:

Room was so nice over looking the river. Staff were so kind excellent customer service.

2026-06-30 via Tripadvisor
R
Rick couple us
10
2026-06-30 via Nuitee
R
Rosenburg solo_traveller us
7
2026-06-30 via Nuitee
P
Penny couple us
10
2026-06-30 via Nuitee
O
O2342XXkathyl Couples
10
Pleasant
Pros:

We are always greeted nicely and the atmosphere is very pleasant.

2026-06-29 via Tripadvisor
R
ronniehb Couples
10
Anniversary get away
Pros:

Stayed 4 days for our anniversary. The Inn on the River was exceptional great breakfast kind staff very clean nice room beautiful outdoors around fire pit and river

2026-06-29 via Tripadvisor
Q
quinithl2025 Family
10
Great vacation stay
Pros:

The room was great. The staff very friendly and helpful. The property was very clean as always and the best breakfast!

2026-06-28 via Tripadvisor
B
Bonnie couple us
10
We stay here often, love it
Pros:

Great breakfast, love the location and the firepit

Cons:

Lighting over the coffee maker

2026-06-28 via Nuitee
F
Fjaypee couple gb
10
Tenesee trip
Pros:

Loved the hotel and the staff were lovely, location was great so much more to do in pigeon forge than we realised.

2026-06-28 via Nuitee
D
DARLENE couple us
8
Comfortable ,great scenery and will stay again
Pros:

The landscaping was beautiful they had several places you could sit by the river and relax. Close to everything,Staff was very pleasant a lot of room inside and out to eat breakfast. Beds were very comfortable ,walk in shower was great. And maintenance was out every morning cleaning up. And one neat thing was the bible was open and had a prayer printed for your stay. Whoever is in charge of this hotel is was great to religious options around. Could of used a comfortable chair in room

Cons:

Reading people’s reviews said the breakfast was good well it really was just like any other hotel same options no real eggs,sausages every day where’s the bacon and one day we didn’t get down there till 9:30 and everything was pretty much gone and they didn’t even fill everything back up and there was a lot of people still wanting to eat.

2026-06-27 via Nuitee
G
G4547KRlauras Family
10
Added Attraction
Pros:

Absolutely pleased with our stay. The staff were very friendly. The families and visitors were also very friendly. The lobby was pleasant and the inside/outside seating area by the River was very relaxing and calming to sit and have afternoon coffee while watching a squirrel and a family of mallards. The kids loved feeding the ducks with the food provided. The hotel and rooms are clean and very well maintained. We were pleased with the variety of breakfast selection and the length of time available was great. Coffee being available at all hours was wonderful. We were able to grab coffee when leaving at 5am. I am not crazy about hotels but this hotel was a pleasant added attraction to our vacation.

2026-06-26 via Tripadvisor