The Inn On The River

Hotels
9.4 (3279 reviews)
2492 Parkway , Pigeon Forge , us
+1 865-428-5500

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Heating
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Delicious breakfast
Cozy environment
Cons:
Uncomfortable chairs
Odor in rooms
Unsupervised noisy children

Categories

Cleanliness
8.69
Some guests reported issues with cleanliness, such as lint and odors in rooms.
Service
10
Numerous reviews highlighted the friendly and helpful staff.
Location
9.66
Great location with views and near attractions, praised by many guests.
Room Quality
8.7
Some complaints about room condition, including uncomfortable beds.
Amenities
9.65
Many positive mentions of breakfast, snacks, and overall facilities.
Value for Money
9.18
Value perceived as fair, although some reviews questioned the price.
Food and Beverage
9.64
Breakfast and snack offerings received positive feedback.
Overall Experience
9.69
Overall pleasant stays, despite a few minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 18:22

Property Description

Magnificent Mountain Views:

Offering breathtaking views of the Great Smoky Mountains, The Inn On The River is a picturesque retreat nestled along the tranquil Little Pigeon River in Pigeon Forge.

Luxurious Amenities:

Indulge in the hotel's outdoor pool and patio, relax in the heated indoor pool, and start your day with a delicious complimentary hot breakfast buffet. Each room is equipped with modern conveniences like a flat-screen LCD TV, a Keurig coffee maker, and some even feature a private balcony overlooking the river.

Convenience and Entertainment:

Take advantage of the 24-hour business centre, unwind with board games and popcorn in the lobby, and explore nearby attractions such as Dollywood, Smoky Mountain Opry, and Tanger Outlet Mall - all just a stone's throw away.

Book your stay at The Inn On The River for an unforgettable mountain getaway.

Important information:

Guests under the age of 18 can only check in with a parent or official guardian.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TYS

Location

Guest Reviews

9.4
Based on 3279 reviews
Cleanliness: 8.69
Service: 10
Location: 9.66
Room Quality: 8.7
Amenities: 9.65
Value for Money: 9.18
Food and Beverage: 9.64
Overall Experience: 9.69
D
Deborah • couple • us
9
2026-08-28 • via Nuitee
D
Deborah • couple • us
9
Peaceful
Pros:

Location, amenities and value

2026-08-28 • via Nuitee
K
Kamala • solo_traveller • us
10
Pros:

Loved our room on 1st floor near the food area. Loved it has 2 pools.

Cons:

Wish checkout was later.

2026-08-27 • via Nuitee
S
Smitty • solo_traveller • us
8
Pros:

Very clean love staying there

2026-08-25 • via Nuitee
A
Alexis • family_with_children • us
10
Pros:

Clean and family friendly

2026-08-25 • via Nuitee
R
rocky • couple • us
10
great experience, would stay again
Pros:

Very nice stay, staff very friendly, great location, will hopefully stay there again

Cons:

it was a little humid in room, felt damp,

2026-08-24 • via Nuitee
M
Melisha • solo_traveller • us
10
2026-08-23 • via Nuitee
D
Derek • family_with_children • us
10
2026-08-18 • via Nuitee
W
William • couple • us
10
2026-08-18 • via Nuitee
K
Kennedy • solo_traveller • us
10
Very well pleased
Pros:

Very clean the breakfast was very good lots of choices

2026-08-18 • via Nuitee
T
Tyler • couple • us
10
2026-08-17 • via Nuitee
L
Lorraine • solo_traveller • us
10
Pros:

I enjoyed everything about the place. I liked looking at the river. The breakfast was great.

Cons:

The mattress was my biggest problem. I woke up with alot of back pain.

2026-08-15 • via Nuitee
A
Amanda • solo_traveller • us
10
2026-08-13 • via Nuitee
A
Amanda • couple • us
10
2026-08-13 • via Nuitee
J
Jennifer • couple • us
10
It was very clean & very professional
Pros:

The property was beautiful & great location

2026-08-12 • via Nuitee
S
Steve • couple • us
10
2026-08-11 • via Nuitee
K
Karen • couple • us
10
Enjoyed our stay at The Inn on the River; it was perfect!
Pros:

Room was clean and comfortable. Staff was friendly and attentive. Loved the popcorn that was offered every night!

2026-08-10 • via Nuitee
C
Christopher • family_with_children • us
10
2026-08-08 • via Nuitee
T
Theresa • couple • us
10
Pros:

Location and accommodating staff.

2026-08-07 • via Nuitee
T
Teddy • couple • us
10
2026-08-04 • via Nuitee