The Inn On The River

Hotels
9.4 (3279 reviews)
2492 Parkway , Pigeon Forge , US
+1 865-428-5500

listing image 1
Show all photos
Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Heating
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Delicious breakfast
Cozy environment
Cons:
Uncomfortable chairs
Odor in rooms
Unsupervised noisy children

Categories

Cleanliness
8.69
Some guests reported issues with cleanliness, such as lint and odors in rooms.
Service
10
Numerous reviews highlighted the friendly and helpful staff.
Location
9.66
Great location with views and near attractions, praised by many guests.
Room Quality
8.7
Some complaints about room condition, including uncomfortable beds.
Amenities
9.65
Many positive mentions of breakfast, snacks, and overall facilities.
Value for Money
9.18
Value perceived as fair, although some reviews questioned the price.
Food and Beverage
9.64
Breakfast and snack offerings received positive feedback.
Overall Experience
9.69
Overall pleasant stays, despite a few minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 18:22

Property Description

Magnificent Mountain Views:

Offering breathtaking views of the Great Smoky Mountains, The Inn On The River is a picturesque retreat nestled along the tranquil Little Pigeon River in Pigeon Forge.

Luxurious Amenities:

Indulge in the hotel's outdoor pool and patio, relax in the heated indoor pool, and start your day with a delicious complimentary hot breakfast buffet. Each room is equipped with modern conveniences like a flat-screen LCD TV, a Keurig coffee maker, and some even feature a private balcony overlooking the river.

Convenience and Entertainment:

Take advantage of the 24-hour business centre, unwind with board games and popcorn in the lobby, and explore nearby attractions such as Dollywood, Smoky Mountain Opry, and Tanger Outlet Mall - all just a stone's throw away.

Book your stay at The Inn On The River for an unforgettable mountain getaway.

Important information:

Guests under the age of 18 can only check in with a parent or official guardian.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TYS

Location

Guest Reviews

9.4
Based on 3279 reviews
Cleanliness: 8.69
Service: 10
Location: 9.66
Room Quality: 8.7
Amenities: 9.65
Value for Money: 9.18
Food and Beverage: 9.64
Overall Experience: 9.69
J
Judy • couple • us
10
2026-09-18 • via Nuitee
F
Farr • solo_traveller • us
9
2026-09-14 • via Nuitee
W
william • couple • us
10
2026-09-13 • via Nuitee
R
Robbins • solo_traveller • us
10
2026-09-13 • via Nuitee
B
Bradley • couple • us
10
2026-09-12 • via Nuitee
B
Brenda • family_with_children • us
10
Pros:

Breakfast was hot and there was plenty to go around.

2026-09-08 • via Nuitee
C
Christin • solo_traveller • us
10
Pros:

They staff was very accommodating

Cons:

It could have been cleaner and was very pricey

2026-09-08 • via Nuitee
J
Julie • solo_traveller • gb
8
Couple from uk
Pros:

Was a lovely inn, the river setting makes it really peaceful for a very busy area, lovely seating area with rocking chairs and seating.. was beautiful.. excellent for families as there is a play atea with lots of toys. Brilliant location. Beds comfortable. Would stay again

Cons:

Nothing we disliked but rooms are quite dated very dark but very clean and comfortable, the lobby has sofas and a tv.

2026-09-08 • via Nuitee
S
Sheryl • solo_traveller • us
10
2026-09-05 • via Nuitee
B
Brenda • couple • us
10
2026-09-02 • via Nuitee
S
Steven • solo_traveller • us
8
Pros:

convenient and on the water

2026-09-02 • via Nuitee
B
Brenda • couple • us
10
Will stay again on our next trip!
Pros:

Beautiful views of the water. We had breakfast outside every morning. Staff was very attentive. We had our Motorcycle and parking was very trailer friendly.

2026-09-02 • via Nuitee
S
Sydney • couple • us
9
We love staying here!
Pros:

We love this place and have stayed here before. We love the river and location, along with the snacks in the evening!

2026-09-02 • via Nuitee
E
Ernest • couple • us
8
2026-09-01 • via Nuitee
L
Lisa • couple • us
10
The stay was great. The location was perfect. Would definitely come back and stay again.
Pros:

I loved the staff. They were so friendly and they text you to make sure that everything is OK throughout your stay. I also loved how comfortable the beds were, and I loved the balcony overlooking the river with the views of the ducks and the geese. It was also great that they give you cucumber, water and fresh baked cookies around four in the afternoon and then at night they have fresh popped popcorn.

Cons:

The property kind of had a musty smell. It would be really nice if they could get a good smell in their lobby like the Westin has. Also, the third floor where we stayed had a weird smell.

2026-09-01 • via Nuitee
M
Mcgehee • solo_traveller • us
10
2026-09-01 • via Nuitee
E
Eddie • couple • us
10
2026-09-01 • via Nuitee
D
Deborah • couple • us
9
2026-08-28 • via Nuitee
D
Deborah • couple • us
9
Peaceful
Pros:

Location, amenities and value

2026-08-28 • via Nuitee
K
Kamala • solo_traveller • us
10
Pros:

Loved our room on 1st floor near the food area. Loved it has 2 pools.

Cons:

Wish checkout was later.

2026-08-27 • via Nuitee