Avenzel Hotel & Convention Cibubur

Hotels
Independent
9 (30 reviews)
Jl. Raya Kranggan, Pondok Gede Jatisampurna-Bekasi, Bekasi, West Java, 17435 , Bekasi , ID

Facilities

Full-service spa
Fitness facilities
Free WiFi
24-hour front desk
Luggage storage
Sauna
Concierge service
Wheelchair accessible
Fitness facilities
Safe-deposit box at front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and comfortable rooms
Good food options
Cons:
One mention of tired staff
Construction near the swimming pool area

Categories

Cleanliness
9.14
Rooms were reported as clean and well-maintained across multiple reviews.
Service
9.61
Staff received multiple positive mentions for friendliness and helpfulness, particularly Mr. Kevin and other staff members.
Location
9.15
Convenient location as noted in reviews, facilitating a pleasant stay.
Room Quality
9.1
Rooms are described as spacious, comfortable, and luxurious.
Amenities
9.13
Amenities such as fitness center and meeting rooms are well-maintained and noted as a positive.
Value for Money
8.09
Value aligned with quality experiences; meets expectations, though might not exceed them.
Food and Beverage
8.64
Breakfast and other meal options were praised, though one review noted tired staff.
Overall Experience
9.11
Overall experiences consistently indicated satisfaction and intent to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 15:46

Property Description

Discover your oasis at Avenzel Hotel & Convention Cibubur, where luxury meets convenience.

Unwind in Style
Take advantage of our full-service spa, outdoor pool, and sauna, providing the perfect backdrop for relaxation. Stay active in our state-of-the-art fitness center and enjoy additional recreational amenities that cater to every need.

Culinary Delights
Savor exquisite cuisine at our restaurant, All Dining, or enjoy the convenience of 24-hour room service. Whether you’re indulging in a meal or unwinding with a drink at our bar/lounge or poolside bar, culinary satisfaction is guaranteed.

Ideal for Events
Host unforgettable events in one of our 15 fully equipped meeting rooms, perfect for everything from corporate gatherings to celebrations. Plus, enjoy seamless access to complimentary Wi-Fi and on-site parking for ultimate convenience.

Book now and experience unmatched hospitality at Avenzel Hotel & Convention Cibubur!

Important information:

  • Pool access available from 6:00 AM to 7:00 PM.
  • Only registered guests are allowed in the guestrooms.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • Accessibility

    No elevators

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

9
Based on 30 reviews
Cleanliness: 9.14
Service: 9.61
Location: 9.15
Room Quality: 9.1
Amenities: 9.13
Value for Money: 8.09
Food and Beverage: 8.64
Overall Experience: 9.11
M
Muchlis couple id
8
2026-05-14 via Nuitee
K
kevin solo_traveller us
10
Pros:

The staff was amazing

Cons:

N/a

2026-04-20 via Nuitee
B
Byong hak family_with_children au
7
Pros:

All staffs very kind.

Cons:

Not really

2026-03-18 via Nuitee
A
Ade couple nl
1
Pros:

nothing

Cons:

the staff is discrimination

2026-03-06 via Nuitee
H
Humphreys family_with_children au
10
Love this hotel! ❤️ we will be back , recomended to everyone !
Pros:

Love this Hotel.

Cons:

Nothing.

2026-02-12 via Nuitee
H
Humphreys family_with_children au
10
Lovely Place, Great location. Friendly staffs
Pros:

Breakfast is execellent.

2026-02-11 via Nuitee
R
Ryu extended_group kr
8
Pros:

아침은 무난했습니다

Cons:

목욕탕 시설 및 수건

2026-01-27 via Nuitee
I
Irwan couple sg
7
Pros:

breakfast should change manu daily i stay for 8 night see the same menu every day except some changes on local menu

Cons:

as above

2026-01-19 via Nuitee
S
Siti extended_group id
10
2026-01-04 via Nuitee
Z
zeeziliay Business
10
Excellent service
Pros:

The service was really great. The staff were friendly and helpful. Thanks mba Indah. and the rooms was clean and comfortable. I had a pleasant stay and would definitely come back.

2025-12-21 via Tripadvisor
A
alifai2015 Business
10
Great Business Stay
Pros:

Excellent stay for a business trip. Clean room, good facilities, and friendly staff. Special thanks to Indah at the front office for her helpful service. Highly recommended.

2025-11-27 via Tripadvisor
D
Dale family_with_children gb
9
2025-11-27 via Nuitee
R
Raffaele Gori solo_traveller it
9
2025-11-24 via Nuitee
6
60efiy Business
10
Nice Resto
Pros:

Makanan enak dan pelayanan baik diassist Mba Sarmila, best hotel in town. Will come back if there’s another chance to visit Bekasi

2025-11-21 via Tripadvisor
P
Passport29544737812 Business Medan, North Sumatra, Sumatra
10
Great Lunch Options and Outstanding Service from Mr. Kevin
Pros:

Had lunch on the 2nd floor — lots of interesting choices and tasty food. The staff seemed a bit tired though, not many smiles. There’s also a massage chair on the same floor, which is nice for a quick relax.

The hotel lobby is spacious and comfortable. What impressed me the most was the service from Mr. Kevin — from helping with free parking, carrying my luggage from the room, to assisting when I paid my laundry bill, he was always there. Even when I picked up my car, it was him again! Big thanks to Mr. Kevin, truly excellent service! 👍

2025-11-12 via Tripadvisor
S
Scenic48165384888 Couples
10
Good experience
Pros:

A nice and very luxurious hotel. I stayed here for two nights while attending a company event. The service was very friendly, especially the front office staff who were very helpful. Mr. Ade and his team really gave their best. I hope they will continue to maintain this level of service. Keep up the good work, Avenzel Hotel!

2025-11-12 via Tripadvisor
F
Fanny family_with_children id
10
2025-10-31 via Nuitee
1
100apinr Friends getaway
8
A thank you note from Thailand
Pros:

Great room and service. It's my first trip to the neighborhood. The hotel was booked for me and my friend by our sponsor. We only spent our nights, have breakfast, then on our way to the show.
The hotel plays a good role of making our trip much more convenient.
Thanks to you Avenzel team.
Hopefully we will meet again in the near future.

2025-10-25 via Tripadvisor
9
947backupk Business
10
Excellent Choice
Pros:

Hands down, Avanzel Hotel and Convention Cibubur offers an excellent overall experience and is highly recommended, whether you're here for a business trip or a family staycation in the Cibubur area. The hotel really stands out with its luxurious and elegant atmosphere right from the lobby, the spotless cleanliness of the rooms, and the complete, modern facilities.

Outstanding Staff Service: The warmth and responsiveness of the staff are the real five-star aspect here. We received incredibly responsive and professional service. Specifically, a big shout-out goes to Ibu Dian, Ibu Anggita, and Bapak Kevin. They went above and beyond to help me and my business partners, making sure all our needs were smoothly met during our stay. Their service truly made our visit special and hassle-free.

Rooms and Cleanliness: The rooms are spacious with a modern, elegant design, guaranteeing a comfortable rest. The cleanliness standards—both in the rooms and general hotel areas—are maintained excellently.

Facilities and Breakfast: The breakfast spread is very diverse, delicious, and high-quality, which is a huge bonus. Other facilities, like the fitness center and meeting rooms, are also well-maintained.

But, there's one small thing to note from our visit: the swimming pool area was a bit inconvenient because there's currently some construction going on. However, this is just temporary and didn't really detract from our overall comfort in the rooms and meeting spaces.

Overall, Avanzel Hotel and Convention Cibubur is an excellent choice that provides a 4-star standard service which actually exceeded our expectations. We would definitely be happy to come back here again!

2025-10-16 via Tripadvisor
J
Jason Sinaga family_with_children id
10
Excellent cleanlineness of the room, staff in quick action. No parking cost. Nice lobby and hotel.
Pros:

Excellent cleanlineness of the room, staff in quick action. No parking cost. Nice lobby and hotel.

Cons:

None

2025-10-13 via Nuitee