Sonesta Select Chattanooga Hamilton Place

Hotels
Sonesta Hotels
8 (1051 reviews)
2210 Bams Drive , Chattanooga , us

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Clean accommodations
Friendly staff
Great location
Comfortable beds
Cons:
Cleanliness issues
Limited food options
Absence of elevator
Price fluctuations

Categories

Cleanliness
6.89
There were complaints about hair in the bed, dirty towels, and brown water in the shower.
Service
9.36
Staff were often described as awesome, polite, and helpful.
Location
8.9
Great location mentioned in multiple reviews, though some felt unsafe.
Room Quality
7.85
Rooms were generally described as nice and spacious, but there were issues with cleanliness and maintenance.
Amenities
7.38
There were positive mentions of the gym and cleanliness, but concerns about the lack of an elevator and breakfast.
Value for Money
8.34
Many reviews cited great value; however, fluctuating prices were noted.
Food and Beverage
6.89
Complaints regarding the absence of breakfast and limited options.
Overall Experience
8.36
Overall satisfaction noted, but issues with cleanliness and service quality impacted experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 22:42

Property Description

Convenient Location
Situated off Interstate 75, Sonesta Select Chattanooga Hamilton Place is a mere 12.5 miles from downtown Chattanooga. Guests can easily explore the city's attractions while enjoying a peaceful stay away from the hustle and bustle.

Modern Amenities
Featuring well-equipped rooms with essentials like a coffee maker, work desk, wireless access, and cable TV, guests can unwind in comfort. The hotel also offers a 24-hour Market in the lobby, ensuring convenience at any time of the day. Additionally, modern workspaces and free Wi-Fi cater to both leisure and business travelers.

Nearby Attractions
Located adjacent to the Hamilton Place Mall and just 3.5 miles from the VW Chattanooga Plant, guests have easy access to shopping and local landmarks. With Lookout Mountain a short 23-minute drive away, the hotel's location offers the best of both worlds.

Book your stay at Sonesta Select Chattanooga Hamilton Place for a seamless blend of convenience and comfort.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

When traveling with pets, please note that an extra charge of $75 per room, per stay applies. A maximum of 2 pets per room is allowed.

If your Credit Card declines Pre-Authorization, your reservation will not be honored and will be canceled.

We do not accept Cash-App Cards, Apple-Pay, Google Pay, Chime, Paypal, etc. We only accept Bank, Credit Union and Major Credit Cards.

Please note, the property has no elevator.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CHA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is needed) and costs USD 5 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8
Based on 1051 reviews
Cleanliness: 6.89
Service: 9.36
Location: 8.9
Room Quality: 7.85
Amenities: 7.38
Value for Money: 8.34
Food and Beverage: 6.89
Overall Experience: 8.36
L
Lingtoya solo_traveller us
10
2026-06-11 via Nuitee
L
Lashaunda couple us
10
I loved it
Pros:

It was nice a quiet

Cons:

I loved everything

2026-06-10 via Nuitee
N
Natashia A solo_traveller us
9
Pros:

The room was very nice the bed was super comfortable

Cons:

The only issue I had was when I went to get in the bathtub I started the water and it was like a weird yellow color so I had to run it for about 10 minutes and then it was clear that is my only complaint otherwise everything is great

2026-06-09 via Nuitee
K
Kristin family_with_children us
6
2026-06-09 via Nuitee
J
James solo_traveller us
8
2026-06-08 via Nuitee
A
Adriana couple us
7
Sad about the front desk lady, terrible attitude
Pros:

Great location

Cons:

The front desk lady was extremely rude, we stopped for a 23h road trip, with a little kids there where not sheets on the sofa cama and the bathroom door for room 237 was loud

2026-06-07 via Nuitee
N
Nataliya extended_group us
10
2026-06-05 via Nuitee
M
Muhammad solo_traveller us
7
Pros:

Close to airport
Clean

Cons:

No iron

2026-06-04 via Nuitee
I
Isabel couple us
6
2026-05-29 via Nuitee
N
Nikita solo_traveller us
6
2026-05-28 via Nuitee
A
Annagrace couple us
2
It was pretty bad for first experience!
Pros:

Not much.

Cons:

The pool was closed. The breakfast was small. Kids kept banging on our room door and running away. Conditioner was empty. Coffee bar wasn’t stocked.

2026-05-27 via Nuitee
A
Antle solo_traveller us
7
Pros:

Conveniently close to the interstate. Spacious room.

Cons:

There were stains that looked like they hadn't been cleaned from the couch. The walls and door has no sound barrier so you could hear someone talking or when the toilet flushed.

2026-05-27 via Nuitee
K
Kandra couple us
6
Decent for a one night stay
Pros:

It had free breakfast beds were pretty comfy

Cons:

They left a toilet brush in the room which I felt was unsanitary and a few hard rust stains in the shower

2026-05-26 via Nuitee
K
Kris solo_traveller us
8
2026-05-26 via Nuitee
P
PatryVaco solo_traveller us
6
Pros:

La ubicación siempre que tengas carro, xq estas cerca del area más comercial, pero estas lejos de la zona turistica.

Cons:

El turística., nos tocaron las sábanas sucias, en la puerta del baño había sangre, la ducha teléfono no se podía poner en la parte superior porque el techo estaba muy pegado, nos tocó bañarnos con la ducha en la mano, el piso desde las ducha estaba sucio, el aire se daño.

2026-05-26 via Nuitee
C
Christopher solo_traveller us
10
2026-05-25 via Nuitee
S
Stephen couple us
3
Disappointing
Pros:

Location was good

Cons:

The shower was dirty, and we had to clean it. Our room was given away, and we had to take a room upstairs. The check-in clerk was rude, and did not tell us there was no elevator for our room. She even saw us grab a luggage cart and didn't stop us. The first time we stayed here we didn't have any problems. This experience is enough to make us never want to use this facility again. We ended up booking at another hotel for our second night. Extremely disappointing.

2026-05-25 via Nuitee
T
Traci couple us
8
We liked the location and proximity to restaurants.
2026-05-22 via Nuitee
M
Michael solo_traveller us
10
Pros:

Comfortable bed. And breakfast buffet.

2026-05-22 via Nuitee
A
Angie solo_traveller us
7
2026-05-21 via Nuitee