Cat Ba Plaza Hotel

Hotels
8.5 (120 reviews)
229 Cái Bèo 229 cái bèo.cát bà hải phòng , Cat Ba , vn

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Warm hospitality
Great location
Cons:
Dampness
Hard mattresses

Categories

Cleanliness
7.83
Mixed sentiments regarding cleanliness; mentions of damp and old facilities.
Service
9.3
Hosts were exceptionally warm, attentive, and helpful.
Location
9.34
Great location right by the harbor, beautiful views.
Room Quality
7.29
Reports of very hard mattresses affecting comfort.
Amenities
8.32
Basic amenities available; the hotel offers some dining options nearby.
Value for Money
8.28
Good value for location and service, but some downsides noted.
Food and Beverage
8.83
Breakfast was tasty and a good start to the day.
Overall Experience
8.8
Generally positive experience despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 14:19

Property Description

Prime Location near Stunning Beaches
Explore the beauty of Cat Ba with a stay at Cat Ba Plaza Hotel, just minutes away from Cat Co 2 Beach and Cat Co 1 Beach.

Comfortable Accommodation with Spectacular Views
Relax in air-conditioned rooms offering modern amenities, some with picturesque sea views. Enjoy convenience with room service and a 24-hour front desk.

Delicious Dining Options
Indulge in a variety of breakfast choices each morning, from buffet to à la carte. Savor American and Vietnamese cuisine at the on-site restaurant, with special dietary options available upon request.

Ready to experience a memorable stay? Book your room at Cat Ba Plaza Hotel now!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.5
Based on 120 reviews
Cleanliness: 7.83
Service: 9.3
Location: 9.34
Room Quality: 7.29
Amenities: 8.32
Value for Money: 8.28
Food and Beverage: 8.83
Overall Experience: 8.8
H
Hoàng Anh couple vn
7
Ổn,đồ ăn ngon
Pros:

View cửa sổ đẹp

Cons:

Vệ sinh bẩn,cũ ,thái độ phục vụ tệ,phòng ở không đáng giá tiền

2026-07-01 via Nuitee
J
jean Marc solo_traveller fr
7
Pros:

La chambre spacieuse

Cons:

Le petit déjeuner, Nous avons préféré déjeuner ailleurs. Une pauvre tasse de café sans saveur et un toast

2026-06-30 via Nuitee
D
Duy Anh extended_group vn
9
2026-06-27 via Nuitee
G
Giang couple vn
8
2026-06-27 via Nuitee
O
Owen couple gb
1
I understand people will enjoy, but id recomend its not worth the risk!
Pros:

it was as close to the harbour where the boat tours set off as possible

Cons:

Just a bad experience id recommend staying away from - they overbooked the hotel so had to move hotels for the first night whilst i got blamed for “booking late” and also basically wanted us to cancel the booking and stay elsewhere so they didn’t have to deal with it! with no apology. Had no hot water in room during our 3 nights which is obviously not good. Then on checkout we asked about compensation as we had only spent 3 nights there and 1 night in an even lower star hotel and of course the hot water and the aircon didn’t rlly work and got ignored, shouted at and with no intention to take responsibility what-so ever.

2026-06-27 via Nuitee
H
Hằng couple vn
7
2026-06-23 via Nuitee
V
Vy couple vn
7
2026-06-23 via Nuitee
Đức Hoàng couple vn
5
2026-06-20 via Nuitee
H
Hoang solo_traveller vn
9
2026-06-19 via Nuitee
K
Khánh solo_traveller vn
4
2026-06-17 via Nuitee
L
Luc extended_group ca
2
Malpropre avec infestation de coquerelles géantes.
Pros:

L'emplacement était bien.

Cons:

Le ménage n'a pas été fait pendant les 4 jours qu'on a été là.
Infestation de coquerelles géantes.

2026-06-05 via Nuitee
N
Ngoc extended_group vn
9
2026-05-30 via Nuitee
C
Christiane couple au
6
Great location
Pros:

Best thing about this Hotel is the proximity to the harbour from where cruise boats leave. We stayed two nights, the first we were definitely the only guests. The staff greeting us on arrival were very friendly but didn’t speak any English and didn’t seem to know anything. We had the distinct feeling they were housekeeping staff put in charge for the low season. The Hotel Wifi didn’t work at all and the free CatBa Wifi was constantly interrupted.
The room was clean with a great view and the aircon worked. Lots of places around to have lunch or dinner

Cons:

See above

2026-05-21 via Nuitee
C
Come solo_traveller fr
8
2026-05-19 via Nuitee
C
chăng couple vn
10
2026-05-14 via Nuitee
P
Petr solo_traveller nz
10
2026-05-11 via Nuitee
T
Thu extended_group vn
6
Pros:

Nhân viên nhiệt tình

Cons:

Có lẽ là tolet hơi mùi và chưa được sạch sẽ

2026-05-05 via Nuitee
J
Jonas couple de
7
2026-05-04 via Nuitee
Ксения Павлючик couple de
8
Pros:

If you go there for the boat tours, this is THE place to stay. All of them start early in the morning, and the hotel is in 50 meters from the boats. Also two friendliest ladies are always ready to bring you coffee, eggs and banh. Room is as a simple and modest as this breakfast, but the view is amazing, the stuff is friendly, you have everything you need for a very fair price

2026-05-02 via Nuitee
T
Thiyageswaran couple in
2
2026-04-28 via Nuitee