Panda Hotel

Ivy is very helpful and efficient.
Since we arrivef, everyone is fantastic!!

Nice hotel nice people. Had a good time with family

This review is for the staff and management. Richard, the front desk was professional, detail, organized, and kind. Check-in was smooth. When there was a room issue, Richard connected me with Sheila, the hotel manager. She is super sweet, professional, and took care of the problem in no time. She helped me haul my luggages from room to room. I will stay here again just for them.

At the central of Tsuen Wan, lots of restaurants and shopping around. Especially this time housekeeping staff Elaine is very helpful. 👍🏻👍🏻👍🏻

Fanny cleaned our room, change our bedsheet and bathroom and leader Mei. 5 star for them.

Good stay, the room is okay. Sir Nelson is a good assistance

Really really great service!!! Good location. Close to everything. Staff can speak English, mostly. Mr. Nelson and the concierge department done it very well!!!!! Housekeeping, thank you for always always making sure everything is tidy and clean. Thank you so much!!

I love how my room gets cleaned everyday when I am outside, it makes traveling alone more comforting thanks to Wai Ha for tidying my room and Elaine for managing it.

The atmosphere is very good and the experience has left a deep impression for me.

Elaine is really good: the room was clean and tidy. The location was convenient and the staff were professional.

The rooms look great in the online photos, but the reality is very different. The cleanliness is average at best, and I actually got insect bites all over my legs. The room and the toilet both desperately need a total upgrade. Additionally, there are no TV channels to choose from.
The only bright spot was the staff. Ivy and Becky were incredibly helpful and accommodating, taking immediate action to change our room for us.
The shuttle bus only goes to downtown, not to the airport. The hotel really needs to upgrade its facilities and transport services. Overall, the first day turned out okay, and I hope the rest of our stay goes well before we check out on July 16, hoping breakfast i booked will be better.

We had a wonderful stay at this hotel. The staff were incredibly friendly and welcoming, and the service was excellent throughout our visit.

Our room was cleaned every day and was always spotless when we returned. A special thank you to Fanny and Xiuzhu for doing such an amazing job. We would leave for the day and come back to fresh clean sheets, new towels, and our coffee supplies fully refilled. Everything was perfectly maintained, and nothing was ever missing.

Their attention to detail and dedication made our stay even more enjoyable. We truly loved our time here and would happily stay again. Highly recommended!

Fanny cleans very well organized, honest, respectful, and very very nice.

All things are kept in place, no missing valuable things.

Anna was very nice and helpful.

Thanks Qiong for excellent service

I stayed at Panda Hotel for four months, which gave me a much different perspective than a typical guest who stays for only a few days. While the hotel itself was generally good, the reason I am leaving this five-star review is because of one exceptional employee: Nelson Ng.

Over the course of my stay, Nelson consistently went above and beyond his job responsibilities to make sure I was comfortable, accommodated, and taken care of. No matter what I needed, he was always willing to help with a positive attitude, genuine kindness, and a level of professionalism that is incredibly rare.

Being away from home for such a long period can be challenging, but Nelson made me feel welcome from day one. He treated me with respect, remembered details about my stay, and always made the effort to ensure I had the best experience possible. By the end of my four months in Hong Kong, he felt less like a hotel employee and more like a friend.

I have stayed in many hotels throughout my life, and I can honestly say that Nelson had a bigger impact on my overall experience than any hotel staff member I have ever met. My time in Hong Kong would not have been the same without him.

Panda Hotel is fortunate to have someone like Nelson representing its brand. Employees who create this kind of loyalty and positive guest experience are invaluable. He deserves recognition for the outstanding work he does every day.

Thank you, Nelson, for making Hong Kong feel like home.

房間執拾得非常好，和清潔得乾淨，特別多謝wai ha & ivy

Nice to be back here in this hotel, I met your staff Ilyn, and her team was very nice and helpful at all. Thankyou guys.

This vacation is very nice and i love to stay in this hotel, thankyou to your housekeeping team cause its a very approaching like your staff Ilyn.

Panda hotel is a good hotel to come and visit! So affordable and all the staff are accomodating esp Mr.Nelson.