Ayres Hotel Costa Mesa Newport Beach

Hotels
9 (1741 reviews)
325 Bristol Street , Costa Mesa , US
+1 714-549-0300

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Charming hotel with beautiful decorations.
Outstanding customer service.
Cons:
Difficulties with deposit policy and communication.
Noise issues due to room structure.

Categories

Cleanliness
8.33
Generally clean, but some concerns with the stale smell in the room.
Service
9.8
Outstanding service noted, especially from Suleima at the front desk.
Location
9.34
Great location, with easy access to nearby restaurants.
Room Quality
8.29
Nice décor, but issues with noise due to shared doors.
Amenities
9.32
Two pools and excellent breakfast service noted.
Value for Money
8.28
Good value given the services and location.
Food and Beverage
9.33
Excellent breakfast and great dining options nearby.
Overall Experience
9.3
Overall enjoyable stay with minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 19:50

Property Description

Luxurious Amenities
Ayres Hotel & Suites Costa Mesa/Newport Beach offers a perfect blend of comfort and style with an outdoor pool, a hot tub, and free WiFi. Relax in air-conditioned rooms equipped with flat-screen TVs and small refrigerators.

Convenient Location
Situated in Costa Mesa, this hotel provides a free shuttle service to John Wayne Airport and South Coast Plaza, ensuring hassle-free travel for guests. Explore the nearby attractions like South Coast Plaza, just 2.8 km away, and enjoy easy access to John Wayne Airport, located 3.1 km from the property.

Exceptional Services
Enjoy the convenience of meeting facilities, luggage storage, and dry cleaning services during your stay at Ayres Hotel & Suites Costa Mesa/Newport Beach. Experience top-notch hospitality and make the most of your visit to this wonderful destination.

Book now to experience luxury and convenience at Ayres Hotel & Suites Costa Mesa/Newport Beach.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SNA

Location

Guest Reviews

9
Based on 1741 reviews
Cleanliness: 8.33
Service: 9.8
Location: 9.34
Room Quality: 8.29
Amenities: 9.32
Value for Money: 8.28
Food and Beverage: 9.33
Overall Experience: 9.3
P
pat • couple • us
2
2026-10-17 • via Nuitee
R
RAJARAM • couple • ae
7
Nice hotel in a good location but don’t expect much.
Pros:

Great location

Cons:

It was just room - no frills

2026-10-16 • via Nuitee
P
Paul • solo_traveller • us
8
2026-10-16 • via Nuitee
J
Judy • couple • us
9
2026-10-16 • via Nuitee
D
dayna • solo_traveller • us
8
2026-10-15 • via Nuitee
S
Sanae • solo_traveller • us
9
It was a very quiet and comfortable stay. I’d recommend to anyone who visit OC.
Pros:

Cleanness, location, size of the room

2026-10-14 • via Nuitee
L
Lina • solo_traveller • ca
9
2026-10-14 • via Nuitee
L
Lopez • family_with_children • us
10
Pros:

The staff was truly helpful

2026-10-14 • via Nuitee
S
Sheri • family_with_children • us
9
2026-10-12 • via Nuitee
B
Begoña • couple • es
1
2026-10-12 • via Nuitee
R
Robert • family_with_children • us
9
2026-10-12 • via Nuitee
B
Balkı • family_with_children • us
1
really bad front desk and manager
Pros:

Property was ok, when we arrive at midnight the male staff was nice and helpful.

Cons:

I didn't like the lack of flexibility of the property by morning staff telling me there is no late checkout option to use to pool after check out.
Manager Susan was incredible argumentative and telling us 'you had all this time to use the pool' which we never able to since we checkout at midnight and didn't have time in the morning. She implied I was lying saying I never heard such a thing using a pool after check out at any place after I told her I used in different hotels. She should have said sorry that's our rules instead of telling me that's not true and she should have never told me you had all this time. Front desk was pretty unhelpful and wasn't caring about how my stay went, They were just chatting and barely giving me any attention when I tried to share my concerns that's why I had to increase my voice and manager Susan was cutting me off telling me to lower my voice simply because I expressed my disappointment. I felt completely dismissed as a guest.

2026-10-12 • via Nuitee
D
Derek • extended_group • us
1
Terrible Hotel Etiquette — Paid Reservation Given Away Without Notice
Cons:

We booked a room at Ayres Hotel as a precaution due to flood warnings on the Balboa Peninsula, where we were staying with family. We paid over $200 per night in full but ultimately stayed at the house Friday night. As the storm intensified Saturday, we decided to check into the hotel.

Upon arrival, we were told that because we hadn’t checked in Friday or called, our reservation had been forfeited and our room with two beds was no longer available. Despite having paid in full and receiving no notification that we needed to confirm our arrival, we were told our only option was to pay extra for a premium suite.

We reluctantly paid the additional charge because of the worsening weather. Extremely disappointing customer service, particularly when we had booked the hotel specifically for safety during a storm. A fully paid reservation should not be given away without notice.

2026-10-12 • via Nuitee
B
Begoña • couple • es
1
2026-10-12 • via Nuitee
B
Brian • couple • us
10
We will return!
Pros:

Everyone on staff was courteous with a wonderful attitude

2026-10-11 • via Nuitee
J
John • couple • us
9
Great
Pros:

No breakfast. But happy hour me u was the best

Cons:

The noise from the planes was a bit much

2026-10-10 • via Nuitee
S
Susan • solo_traveller • us
7
Pros:

staff very noce

Cons:

needs updating; feels old

2026-10-10 • via Nuitee
R
Roger Scott • solo_traveller • nl
8
2026-10-10 • via Nuitee
M
Marcia • extended_group • us
5
I do not stay there anymore.
Cons:

The AC was not working properly.
And they charge me extra because I left the room at 11:30
Instead of 11 am

2026-10-09 • via Nuitee
K
Karoline • couple • de
10
Alles ganz gut
Pros:

Sehr gemütlich, sauber und ordentlich

Cons:

Man muss für den Parkplatz extra zahlen, was sehr schade ist, da man auch keine Ausweichmöglichkeit hat.

2026-10-09 • via Nuitee