The Royal Sonesta Portland Downtown

Hotels
•
Sonesta Hotels
9.4 (975 reviews)
506 Southwest Washington Street , Portland , us

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Well-appointed rooms
Good value for money
Cons:
Cleanliness issues
Breakfast not meeting expectations
Noise from adjacent room
Hot water problems

Categories

Cleanliness
8.3
Concerns about mold and overall cleanliness mentioned in reviews.
Service
10
Staff is described as friendly and professional in multiple reviews.
Location
10
Location described as excellent and central in various reviews.
Room Quality
9.77
Rooms are well-appointed and suitable for families.
Amenities
9.31
Amenities were generally sufficient, though there were complaints about dining clarity.
Value for Money
9.76
Good value noted due to location and room quality.
Food and Beverage
8.29
Breakfast lacked staples and vegetarian options.
Overall Experience
9.75
Overall a positive experience despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 23:49

Property Description

Luxurious Accommodations
Experience modern and stylish guest rooms at The Royal Sonesta Portland Downtown, each equipped with a flat-screen TV and contemporary decor. Upgrade to a suite for stunning city views and added comfort with a desk and coffee maker available upon request.

Relaxation and Wellness
Indulge in ultimate relaxation at our spa and wellness center, offering rejuvenating massage services. Keep up with your fitness routine at our well-equipped hotel fitness center, ensuring a balanced and healthy stay.

Convenient Location
With Portland Union Station nearby and Pioneer Courthouse Square just a short walk away, our central location makes exploring the city a breeze. And with Portland International Airport a convenient distance, your travels are made simple. Book your stay at The Royal Sonesta Portland Downtown today for a memorable and convenient experience.

Important information:

The Royal Sonesta Portland Downtown offers complimentary tea and coffee, available daily in the Living Room.
Daily complimentary coffee and tea available in the Living Room for our Hotel guests, Monday-Friday from 6:30 a.m. to 10:00 a.m., and Saturday-Sunday from 7:00 a.m. to 11:00 a.mGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PDX

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 49 per day.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9.4
Based on 975 reviews
Cleanliness: 8.3
Service: 10
Location: 10
Room Quality: 9.77
Amenities: 9.31
Value for Money: 9.76
Food and Beverage: 8.29
Overall Experience: 9.75
H
Hiroko • solo_traveller • jp
8
2026-07-18 • via Nuitee
S
Sylvia • couple • de
9
Vielen Dank für den schönen Aufenthalt – wir kommen gerne wieder!
Pros:

Wir hatten einen sehr angenehmen Aufenthalt im Sonesta Hotel und würden jederzeit wieder dort buchen. Die Lage ist zentral und ideal, um Portland zu erkunden. Unser Zimmer war groß, sauber und das Bett sehr bequem. Besonders positiv ist uns das freundliche Personal aufgefallen – sowohl an der Rezeption als auch beim Frühstück. Insgesamt hat alles gepasst. Wir können das Hotel uneingeschränkt weiterempfehlen.

2026-07-18 • via Nuitee
B
Bart • couple • us
9
Pros:

Well maintained hotel in downtown.

Cons:

Minor issue was that this location is on the fringe of the part of town that has a larger number of street people. When exiting the lobby, turn left to reach the better part of downtown. Turning right towards the river you will encounter more street people.

2026-07-18 • via Nuitee
A
ATILA • family_with_children • us
9
Very styldish, good location. Would stay here again
Pros:

Location, style, room

Cons:

Nothing

2026-07-18 • via Nuitee
J
Justin • family_with_children • us
7
2026-07-18 • via Nuitee
E
Eyal • couple • us
9
Very good but pricy what you get
Pros:

Very nice hotel and very very friendly staff. Rooms are big and very clean and quiet.

Cons:

Breakfast is VERY minimal. Eggs, roosted potatoes, beacon, fruits and cereals. That's it. not even bread of cheese. Parking is about 60 per night. I did not know that but downtown Portland does not feel safe at all. Very scary experience. This of course not on the hotel.

2026-07-16 • via Nuitee
I
Irena • family_with_children • si
9
2026-07-15 • via Nuitee
S
sanjaryappi • extended_group • uz
8
Pros:

Очень необычный отель! Интерьер завораживает. Расположение хорошее. Очень понравилось лобби. Много интересных картин и инсталляции. Советую к посещению.

2026-07-15 • via Nuitee
H
Hubbell • extended_group • us
7
Slept good.
Pros:

That it’s next to a bar. That bar is lit. But also the room was super awesome and had incredible patterns. My friends and I had a wonderful trip thanks to the help of the staff from this hotel.

Cons:

OVERPRICED! $6 for water. They told us we had free waters but placed the waters at the front and had the free ones hidden away….. suspicious… rude even…

2026-07-15 • via Nuitee
B
Brianda • family_with_children • us
8
It was great! Very enjoyable.
Pros:

Great staff, everyone was very friendly and kind. Also very helpful. Nice quiet hallways without any loud noises. The location was great, very central to everything.

Cons:

The hotel had a bit of a musty smell but that's understandable since it's an older building. We did have to request a mini fridge but had no issues getting one.

2026-07-13 • via Nuitee
P
Pooja • family_with_children • us
6
Pros:

Location was central with lots of stores and restaurants w/n walking distance, rooms were spacious and clean. The hotel gym was nice with plenty of amenities. The decor was certainly interesting.

Cons:

Breakfast was minimal for cost, though we got 1 complimentary voucher per day. It was weird that you had to ask for room cleaning services, and our bathroom door handle was broken. Shame they did not have a pool, but we did know that prior to booking.

2026-07-13 • via Nuitee
R
Rcd44 • family_with_children • us
8
Pleasant and comfortable.
Pros:

The location is good for visitors wanting to experience Portland (a small city anyway, with good mass transit). The hotel succeeds at carrying out its sort of quirky vision. It's comfortable and clean, and when we staye there it was surprisingly inexpensive.

Cons:

The breakfast set up wasn't very useful (breakfast options were so few that we skipped it, since my daughter doesn't eat eggs or pork).

2026-07-13 • via Nuitee
E
Elisha • couple • us
10
Delivered on all aspects
Pros:

Met all our needs

2026-07-13 • via Nuitee
M
Michael • couple • us
9
Pros:

Excellent affordable breakfast

Cons:

$75 pet fee for one night.

2026-07-12 • via Nuitee
A
Ak_Steve • Couples • Ketchikan, Alaska
10
Definitely downtown
Pros:

Being in the middle of diwntiwn Portland is good and bad. There are many one way streets all in the area, and parking can be a challenge if not used to big city travel. Parking in underground parking was tight and hard. The hotel is 100 years old but is updated. If you want a fridge or microwave in your room, we gad to add for one. The room doors are heavy and load when they self close. The staff was great and friendly. There is a shopping mall within walking distance. There is a lot of street people in and around the area. There is midtown beer garden that has 20+ food carts around the corner.

2026-07-11 • via Tripadvisor
V
Varvara • solo_traveller • us
10
2026-07-10 • via Nuitee
J
Jiali • family_with_children • us
9
2026-07-10 • via Nuitee
C
Carmelina • family_with_children • us
9
It was comfortable near food and coffee
Pros:

The modern fun decor, love it

Cons:

The shower could use some work. There was no warm level .

2026-07-09 • via Nuitee
C
Coffey • couple • us
1
Awful
Pros:

Looked cute

Cons:

Staff checking us in we’re awful and they left me locked out for 20 mins in the middle of the night as they had failed to mention I needed a key card to get in the lobby at night, when my partner came downstairs to let me in one of the attendance told him not to go that way because it was a crazy woman outside lol I’m 22yrs old on the street of Portland at midnight on the street instead of assuming I was a guest there they left me out there

2026-07-09 • via Nuitee
K
Kudra • solo_traveller • us
9
Pros:

The price was fair.. locstion is great

2026-07-08 • via Nuitee