ANA Crowne Plaza Fukuoka by IHG

Hotels
•
Crowne Plaza Hotels & Resorts
8.1 (298 reviews)
Hakata-ku Hakata Ekimae 3-3-3 , Fukuoka , jp

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Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Good service
Convenient location
Clean rooms
Delicious food
Cons:
Outdated rooms
High prices
Lack of vending machines

Categories

Cleanliness
7.96
Rooms were clean but some bathroom facilities are noted as old.
Service
8.43
Hotel staff are efficient and friendly, with outstanding hospitality reported.
Location
8.47
Hotel is conveniently located close to Hakata Station and shopping areas.
Room Quality
7.72
Rooms are outdated and show signs of aging but are spacious.
Amenities
7.95
Facilities for bike assembly were provided, but some amenities like vending machines and laundry facilities are lacking.
Value for Money
7.71
Some reviews indicate that prices are slightly high for the offerings.
Food and Beverage
8.46
Breakfast is varied and delicious with positive feedback on food quality.
Overall Experience
8.13
Guests generally report a positive experience despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 08:11

Property Description

Modern Rooms and Sleep Advantage Amenities - ANA Crowne Plaza in central Fukuoka offers modern rooms with a neutral color interior. Guests can enjoy unique Sleep Advantage amenities like an eye warmer, choice of pillows, and aromatherapy oils for a restful sleep experience.

Dining Variety - Indulge in a variety of culinary experiences at the hotel's restaurants offering Japanese, Chinese cuisine, and a buffet spread. Don't forget to visit the pastry shop for some sweet treats and the Mezzanine Bar for a relaxing drink in an elegant setting.

Convenient Location - Located a short walk from JR Hakata Station, the hotel provides easy access to popular attractions like Canal City Hakata, Tenjin Shopping Area, and Marinoa City. Book your stay at ANA Crowne Plaza Fukuoka for a memorable and convenient visit.

Important information:

An accommodation tax per person, per night is not included in the price and must be paid at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FUK

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs JPY 1600 per day.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

8.1
Based on 298 reviews
Cleanliness: 7.96
Service: 8.43
Location: 8.47
Room Quality: 7.72
Amenities: 7.95
Value for Money: 7.71
Food and Beverage: 8.46
Overall Experience: 8.13
K
KEN • solo_traveller • jp
7
2026-05-23 • via Nuitee
H
Ho Sheng-yuan • family_with_children • tw
8
2026-05-20 • via Nuitee
P
Po Yi • extended_group • hk
8
Cons:

裝修𠕇小許舊，同整博多站有些距離，

2026-05-18 • via Nuitee
T
TADAAKI • couple • jp
8
Pros:

室内は綺麗だった。

Cons:

朝6時過ぎの朝食のメニュー数が期待ほどではなかった。

2026-05-15 • via Nuitee
H
HUNG YI • couple • tw
9
2026-05-11 • via Nuitee
M
masutaka • couple • jp
4
普通
Pros:

値段が、高い割に　大した事ない

Cons:

特段　良いところもない

2026-05-07 • via Nuitee
C
Cindy • family_with_children • sg
8
A Memorable Stay Thanks to Yi Fei
Pros:

We recently stayed 4 nights at ANA Crowne Plaza Fukuoka with my spouse and siblings, and we booked a total of 4 rooms. During our stay, we met a staff member named Yi Fei, and we truly wanted to express our appreciation for his outstanding hospitality and support.

As we were travelling in Japan, the language barrier was sometimes challenging for us. Yi Fei went above and beyond throughout our entire stay to assist us patiently and professionally. He kindly helped us communicate with the team, supported our requests, and even assisted in arranging a room upgrade for a bigger room as requested by us.

What impressed us most was that although the bigger room only available for 3 nights, Yi Fei continued to coordinate with the hotel and successfully helped us retain the bigger room for the full 4-night stay. This made a huge difference to our trip and made us feel genuinely cared for.

His service attitude, initiative, kindness, and willingness to help truly reflect excellent hospitality. Employees like Yi Fei create memorable experiences for guests, and we sincerely hope the hotel management recognizes his dedication and professionalism. He absolutely deserves recognition for the exceptional service he provided.

Thank you once again, Yi Fei, for making our stay so comfortable and enjoyable. We will always remember your kindness and support during our trip to Japan.

Cons:

The only downside is the smoking room is closed at 10pm.

2026-05-06 • via Nuitee
S
smileyvansant • solo_traveller • us
7
Beautiful lobby but dated rooms
Pros:

The lobby area was impressive, nicely decorated and interesting. The breakfast was outstanding. A nice mix of traditional Japanese and western foods. Several made fresh as you waited. Overall the staff was pleasant and professional.

Cons:

The rooms. The twin room we and our companions had was very dated. So unexpected after having seen the lobby area. Rugs were old and dirty, furniture was clean but beaten up from wear over the years. The bathroom was also dated but very clean.

2026-05-03 • via Nuitee
H
Hada • couple • jp
9
2026-05-01 • via Nuitee
M
michael mayle • couple • us
9
Nice hotel in a great location, friendly staff
Pros:

The hotel was in a great location centrally located to the train station and the center of Fukouka. It's a comparatively large hotel with lots of amenities. They offered a free happy hour in the Mezzanine Lounge for guests that included really nice food. The staff was very courteous and helpful;. They even arranged a taxi for us at 4:45 am Tokyo time to take us to the airport. The hotel is super clean and well maintained. I would definitely stay here again.

Cons:

Like most hotel in Japan, the room is small, but the bathroom is exceptionally small. It reminded me of a bathroom you would find in an RV.

2026-04-22 • via Nuitee
M
M-CLAUDE • couple • fr
8
Bel hotel agréable
Pros:

Hotel classique dans le genre , bien tenu , salon lounge de qualité , personnel à l'écoute , proche de la gare

Cons:

transformer la salle de bain pour avoir une douche plutôt qu'une baignoire

2026-04-16 • via Nuitee
• couple • jp
5
2026-04-07 • via Nuitee
C
Ckyy • Couples • Kuala Lumpur, Wilayah Persekutuan
8
Great location though room a bit dated
Pros:

We stayed in this hotel for 3 nights on our first visit to Fukuoka.

The major selling point of this hotel is its location which is located about 5 minutes walk from Hakata station. Hakata station is a major transit point whereby the JR trains and Shinkansen stops. Not forgetting too the subway stop for 2 of the city's subway lines. To get to the hotel, look for the exit 24 West which will lead you to the junction and after crossing it, the hotel is right in front.

If you are arriving at the international terminal, take the free bus to the domestic terminal which is about 5 minutes ride. Then get onboard the subway which is the Airport line and in 5 minutes you arrive at Hakata station.

Many places of interest are located within walking distance from the hotel like Canal city, Tenjin, Kushida shrine, Kawabata shopping arcade etc. The subway lines from Hakata also takes you to most of the attractions in Fukuoka like the Fukuoka castle, Ohori park, Nishi park, Hakata port tower etc. Food is not an issue as you can easily find restaurants, cafes, bakeries and the ever popular convience stores in the vicinity.

Staff are friendly and greet you whenever they meet you. The only issue is that the furniture could do with a bit of upgrade. Otherwise, we are rather okay with the room and facilities provided.

Overall a good hotel to stay in considering the rate we paid. Will stay again if we do come by Fukuoka.

2026-04-02 • via Tripadvisor
S
SHUSUKE • family_with_children • jp
5
2026-04-02 • via Nuitee
H
Hitomi • couple • jp
8
2026-03-25 • via Nuitee
M
Miyuki • solo_traveller • jp
8
快適だった。
Pros:

駅近だが、静かだった。

Cons:

ロビーの椅子が少なく、待ち合わせが不便だった

2026-03-24 • via Nuitee
M
MIWA • couple • fr
7
2026-03-20 • via Nuitee
G
gottohavecoffee • Solo travel • Houston, Texas
8
A good hotel choice in the area
Pros:

The rating is adjusted to reflect the good location, the relative scarcity of nice hotels in the area, and the relatively low room rate - if not any of that, the rating would be lower. The room was old with dirty carpet and in need for renovation but it was functional with good size for Japanese standards - no issue staying there. Bedding quality was rather good - nothing upscale but I was able to sleep well despite the jetlag. The restaurant was disappointing, had dinner there one night and I regretted it - mediocre food of cheap quality that is more western than Japanese. The staff was truly great - as polite and helpful as one could wish for, certainly made the stay at the hotel more pleasant.

2026-03-14 • via Tripadvisor
G
Guanxi • couple • jp
10
2026-02-25 • via Nuitee
Y
Yu • extended_group • tw
3
這樣住宿環境品質，不值這價錢1晚5000以上台幣，未附早餐！
Pros:

地點

Cons:

地毯很髒、落塵大、設施老舊

2026-02-25 • via Nuitee