ANA Crowne Plaza Matsuyama by IHG

Hotels
•
Crowne Plaza Hotels & Resorts
8.2 (1572 reviews)
Ichiban-Cho 3-2-1 , Matsuyama , jp

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Children allowed

Facilities

WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Heating
Lift / Elevator
See all facilities

Review Highlights

Pros:
Helpful staff
Good location
Delicious breakfast
Cons:
High price compared to similar hotels
Pillow comfort not ideal

Categories

Cleanliness
7.88
General sentiment was positive towards cleanliness, but specific criticisms on room conditions in some reviews.
Service
8.55
Staff were frequently highlighted as very helpful and accommodating.
Location
8.39
Location praised for proximity to attractions, although some complaints about high prices compared to nearby hotels.
Room Quality
7.84
Rooms were clean, but some guests mentioned issues with pillow comfort and size.
Amenities
8.17
Amenities were generally appreciated; however, there were some specific requests for additional features.
Value for Money
7.83
Value perception varied; some found it reasonable while others felt it was slightly high for the offerings.
Food and Beverage
8.58
Buffet breakfast received consistent praise for quality and variety.
Overall Experience
8.35
Overall experiences were positive; guests appreciated the hospitality and facilities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 19:56

Property Description

Central Location and Iconic Landmarks
Located in the heart of Matsuyama, ANA Crowne Plaza Matsuyama is steps away from Matsuyama Castle and Bansuisou Villa, offering guests easy access to the city's main attractions.

Dining and Entertainment Options
With four on-site restaurants and a 14th-floor bar, guests can indulge in a variety of culinary experiences and enjoy panoramic views of the city while unwinding with a drink.

Comfort and Convenience
Each air-conditioned room is well-equipped with modern amenities including a flat-screen TV, refrigerator, and electric kettle. Guests can also take advantage of services like dry cleaning, daily maid service, and a safety deposit box.

Book your stay at ANA Crowne Plaza Matsuyama for a memorable and convenient experience in Matsuyama!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MYJ

Property Policies

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs JPY 1600 per day.

Location

Guest Reviews

8.2
Based on 1572 reviews
Cleanliness: 7.88
Service: 8.55
Location: 8.39
Room Quality: 7.84
Amenities: 8.17
Value for Money: 7.83
Food and Beverage: 8.58
Overall Experience: 8.35
大西 • extended_group • jp
9
2026-07-04 • via Nuitee
A
Akemi • extended_group • jp
8
2026-07-04 • via Nuitee
K
kosaka • solo_traveller • jp
10
2026-07-04 • via Nuitee
C
CHIAFU • extended_group • tw
10
2026-06-29 • via Nuitee
S
Sachiyo • couple • jp
10
2026-06-29 • via Nuitee
K
kazue • solo_traveller • jp
8
2026-06-27 • via Nuitee
M
MAMORU • solo_traveller • jp
7
観光拠点として、アクセスが良い。
Pros:

ロケーションのわりに、リーズナブルです。
朝食の、オープンキッチンでの、オムレツと、半おにぎりは、最高でした。

Cons:

特にありません。

2026-06-26 • via Nuitee
J
Jan-Nicklas • couple • de
8
Gutes Business-Hotel
Pros:

Sehr gut gelegenes Hotel mit klasse Aussicht und erstklassigem Personal.

2026-06-25 • via Nuitee
K
KAZU • solo_traveller • jp
10
2026-06-23 • via Nuitee
K
KAZU • solo_traveller • jp
10
2026-06-23 • via Nuitee
T
takashi • solo_traveller • jp
8
2026-06-21 • via Nuitee
M
MASAHIRO • solo_traveller • jp
6
良い
Pros:

フロントの対応が良い

Cons:

枕、柔らかすぎる。

2026-06-21 • via Nuitee
J
Jane • couple • au
10
Pros:

Great breakfast and clean - great location near the castle

2026-06-19 • via Nuitee
T
Takuya • solo_traveller • jp
7
2026-06-19 • via Nuitee
M
Murali • solo_traveller • au
4
Pros:

Breakfast with views of castle

Cons:

Stinking carpets & rooms

2026-06-19 • via Nuitee
S
shen • solo_traveller • cn
9
Pros:

管理规范，有咨询前台服务员都会给到满意的答案。早餐丰盛，使用的沐浴露洗发水系列是一个以前用过的品牌，不错

2026-06-19 • via Nuitee
H
HIRONOBU • solo_traveller • jp
8
Pros:

サービスは良い

Cons:

IHGのポイントが貯まらず、使えない

2026-06-18 • via Nuitee
M
MOTOI • solo_traveller • jp
10
2026-06-16 • via Nuitee
Y
YU-CHUN • solo_traveller • tw
8
2026-06-16 • via Nuitee
S
Shuo-Suei • family_with_children • tw
9
It was overall a splendid experience and we had a really great time there!
Pros:

沒有訂早餐，但是地點不錯。服務態度很好，幫忙叫計程車。

Cons:

English needs to be a little bit better! It was a little bit hard to communicate but we made it through!

2026-06-14 • via Nuitee