Holiday Inn Express, Chester Racecourse by IHG

Hotels
•
Holiday Inn Express
8.4 (8376 reviews)
The Racecource, New Crane Street , Chester , GB
+44 1244 327900

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Business center
Heating
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Value for money
Cons:
Room cleanliness issues
Breakfast chaos
Dated rooms

Categories

Cleanliness
8.04
Although guests enjoyed their stay, there were mentions about cleanliness concerning the sofa bed needing attention and some rooms being dated.
Service
9.01
Guests frequently highlighted the friendly and helpful nature of the staff.
Location
9.05
Numerous reviews praised the hotel's superb location with easy access to city facilities.
Room Quality
8
Rooms were generally functional, but some were noted to be small or dated.
Amenities
8.03
Amenities were adequate but could be improved with air conditioning and better breakfast organization.
Value for Money
8.49
Guests felt the hotel provided good value for money, particularly considering the location.
Food and Beverage
8.04
Breakfast received mixed reviews; while some enjoyed it, others mentioned the chaotic situation and limited vegetarian options.
Overall Experience
8.51
Overall positive experiences were reported, with many saying they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 01:54

Property Description

Impressive Views and Convenient Location
Located within Chester Racecourse grounds, Holiday Inn Express offers stunning views and is just a short walk from the historic center.

Comfortable Rooms and Varied Breakfast
Enjoy spacious rooms with colorful art, tea/coffee facilities, and modern bathrooms. Start your day with a delicious breakfast buffet including hot offerings.

Business Facilities and Nearby Attractions
With on-site business amenities, free parking, and proximity to Chester Zoo and the M53 motorway, this hotel caters to both business and leisure travelers.

Book now to experience these fantastic amenities at Holiday Inn Express Chester Racecourse.

Important information:

Holiday Inn Express Chester Racecourse access via road will be restricted during 22nd April-10th May, the car park is only accessible via Sealand Road, CH1 4NT, Tesco should be on your right-hand side, continue down, and we are located on the right-hand side just after bridge. Apologies for any inconvenience caused.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MAN

Location

Guest Reviews

8.4
Based on 8376 reviews
Cleanliness: 8.04
Service: 9.01
Location: 9.05
Room Quality: 8
Amenities: 8.03
Value for Money: 8.49
Food and Beverage: 8.04
Overall Experience: 8.51
B
Bethany • family_with_children • gb
10
Pros:

All of it, location, staff, room and breakfast.

Cons:

Nothing.

2026-10-13 • via Nuitee
K
Kęstutis • solo_traveller • lt
10
2026-10-12 • via Nuitee
E
Erika • couple • gb
7
2026-10-12 • via Nuitee
M
Malcolm • couple • gb
10
2026-10-12 • via Nuitee
J
Jennifer • extended_group • gb
8
2026-10-12 • via Nuitee
S
Sue • solo_traveller • gb
10
Clean and comfortable, lovely staff.
Pros:

All of the staff were friendly and very helpful. Comfortable and clean room, good facilities. Free hot drinks available throughout the day, late bar and food available.

Cons:

Car parking was expensive at an additional £12 per day.

2026-10-12 • via Nuitee
R
Robert • solo_traveller • gb
7
2026-10-12 • via Nuitee
G
Gillian • family_with_children • gb
10
Pros:

The Friendly and supportive attitude of the staff nothing was to much trouble. It is really wonderful place to stay.

Cons:

Nothing

2026-10-12 • via Nuitee
S
Suma • solo_traveller • gb
9
Perfect place to stay for the Chester Marathon.
Pros:

Pre arranging the time was helpful and prevented any crowding. Nice variety of breakfast options available.

2026-10-12 • via Nuitee
S
Shirley • couple • gb
10
Perfect for a stay in Chester
Pros:

Conveniently located. Clean and tidy. Staff were so friendly.

2026-10-11 • via Nuitee
N
Norma • couple • gb
9
Peaceful and relaxing.
Pros:

It was full of friendly staff and although it was by the train track and road, it was peaceful and had lovely views.

Cons:

I wouldn’t say it’s not liking, but the mattress was very hard and it made me have a sore back and hips this morning.

2026-10-11 • via Nuitee
L
Lanna-Rosa • couple • gb
8
2026-10-10 • via Nuitee
R
Robyn Katrina • extended_group • gb
10
I’d stay here again!
Pros:

Very friendly staff. Very clean reception and room. Breakfast was good, with plenty of choice. Brilliant value for money, considering it’s a prime location, with only a short walk into the town centre.
Stayed for my birthday, and the hotel staff were kind enough to provide us with a free drink voucher. Very accommodating. I especially liked that the car park was safe and controlled.

Cons:

The mattress of the sofa bed was uncomfortable. I could feel the metal of the actual bars on my back.

2026-10-10 • via Nuitee
C
Catherine • couple • gb
8
2026-10-09 • via Nuitee
M
Margaret • extended_group • gb
10
A great place to stay. Will deffo look at staying there when The Races are on
Pros:

Great location and the friendliest staff in Chester.

Cons:

N/A

2026-10-09 • via Nuitee
S
Suleiman • family_with_children • gb
10
Pros:

I truly appreciated the comfort and convenience offered by the Holiday Inn Express. The rooms were tidy and inviting, the breakfast selection was tasty, and the staff was welcoming and helpful. All in all, it was a wonderful experience!

2026-10-09 • via Nuitee
G
george • solo_traveller • gb
10
2026-10-09 • via Nuitee
S
stephen • couple • gb
7
2026-10-08 • via Nuitee
D
David • solo_traveller • gb
9
Excellent and would come again.
Pros:

Location to the Main Street. Few minutes walk.

Cons:

Breakfast was a bit cramped if I had to choose something. It was very busy.

2026-10-08 • via Nuitee
S
Steve • solo_traveller • gb
9
2026-10-08 • via Nuitee