Holiday Inn Express, Chester Racecourse by IHG

Hotels
Holiday Inn Express
8.4 (8376 reviews)
The Racecource, New Crane Street , Chester , gb

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Business center
Heating
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Value for money
Cons:
Room cleanliness issues
Breakfast chaos
Dated rooms

Categories

Cleanliness
8.04
Although guests enjoyed their stay, there were mentions about cleanliness concerning the sofa bed needing attention and some rooms being dated.
Service
9.01
Guests frequently highlighted the friendly and helpful nature of the staff.
Location
9.05
Numerous reviews praised the hotel's superb location with easy access to city facilities.
Room Quality
8
Rooms were generally functional, but some were noted to be small or dated.
Amenities
8.03
Amenities were adequate but could be improved with air conditioning and better breakfast organization.
Value for Money
8.49
Guests felt the hotel provided good value for money, particularly considering the location.
Food and Beverage
8.04
Breakfast received mixed reviews; while some enjoyed it, others mentioned the chaotic situation and limited vegetarian options.
Overall Experience
8.51
Overall positive experiences were reported, with many saying they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 01:54

Property Description

Impressive Views and Convenient Location
Located within Chester Racecourse grounds, Holiday Inn Express offers stunning views and is just a short walk from the historic center.

Comfortable Rooms and Varied Breakfast
Enjoy spacious rooms with colorful art, tea/coffee facilities, and modern bathrooms. Start your day with a delicious breakfast buffet including hot offerings.

Business Facilities and Nearby Attractions
With on-site business amenities, free parking, and proximity to Chester Zoo and the M53 motorway, this hotel caters to both business and leisure travelers.

Book now to experience these fantastic amenities at Holiday Inn Express Chester Racecourse.

Important information:

Holiday Inn Express Chester Racecourse access via road will be restricted during 22nd April-10th May, the car park is only accessible via Sealand Road, CH1 4NT, Tesco should be on your right-hand side, continue down, and we are located on the right-hand side just after bridge. Apologies for any inconvenience caused.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MAN

Location

Guest Reviews

8.4
Based on 8376 reviews
Cleanliness: 8.04
Service: 9.01
Location: 9.05
Room Quality: 8
Amenities: 8.03
Value for Money: 8.49
Food and Beverage: 8.04
Overall Experience: 8.51
K
Kyran solo_traveller gb
8
2026-08-29 via Nuitee
G
Griffiths solo_traveller gb
5
2026-08-29 via Nuitee
K
Karen solo_traveller gb
9
Ideal for a city visit
Pros:

Closeness to the town. Very clean. Good parking.

2026-08-28 via Nuitee
W
Wendy solo_traveller gb
10
Very good. Good position to walk into Chester
Pros:

The room was excellent. All the staff were very helpul

Cons:

I could find nothing about the hotel to complain about but in the room next to mine the two gentlemen staying in their decided to have an argument from 1.00a.m. until 3.30a.m. I did complain to the staff next morning and they apologised and if I had been staying that night they were going to move me to another room.

2026-08-28 via Nuitee
P
Philip couple gb
10
Ideal hotel for what was needed.
Pros:

Clean and very well situated

Cons:

Lift not working

2026-08-27 via Nuitee
S
sian couple gb
10
Pros:

Good choice of breakfast.

2026-08-27 via Nuitee
L
Laura solo_traveller gb
6
2026-08-27 via Nuitee
L
Laura solo_traveller gb
8
Pros:

Close to town centre
Reasonable parking charges
Clean and quiet

2026-08-27 via Nuitee
T
thomas solo_traveller gb
10
Pros:

all of it

Cons:

nothing

2026-08-26 via Nuitee
L
Lucy couple gb
8
2026-08-26 via Nuitee
H
Helen solo_traveller gb
8
Pros:

Good location. Nice room. Clean. Breakfast was lovely. Would stay there again.

Cons:

We didnt know about tge £12 charge for parking.

2026-08-26 via Nuitee
L
Leslie couple gb
7
Cons:

no tomatoes or fried eggs for breakfast

2026-08-26 via Nuitee
L
Lindy solo_traveller gb
7
A short break away to Chester
Pros:

The location was brilliant we visited chester zoo, Cheshire oaks shopping centre and visited Chester City centre. Bathroom in the roo. was lovely, the reception area was air conditioned clean and airy. Check in was straight forward and rooms were easy to find. Breakfast was also tasty. Complimentary tea and coffee throughout the day was great.

Cons:

The room was quite small for 2 adults and a teenager, with the sofa bed out we could barely move around in there. The room was not particularly clean the lamps were dusty and the chair in the room was filthy and stained, I placed a towel on it to sit on it! There wasnt much storage to put clothes. The walls are very thin and on our first night the room next door was particularly noisy and we were all still awake at 1.20am. Our beds were made and room was tidied however the cleaner did for some bizaree reason remove a toilet roll we had brought ourselves and also took one of our room keys!

2026-08-26 via Nuitee
V
Victoria family_with_children gb
8
Pros:

Location, staff were very friendly and the breakfast was great.

Cons:

No air con and it was a warm evening

2026-08-26 via Nuitee
C
Coyle solo_traveller gb
8
2026-08-26 via Nuitee
A
Ant extended_group gb
8
2026-08-25 via Nuitee
F
Fawcett solo_traveller gb
8
Pros:

Good location for exploring Chester. Short walk into town from the hotel.

Cons:

Rooms do not air conditioning.

2026-08-25 via Nuitee
C
Cook solo_traveller gb
7
Pros:

Close to city centre. Very clean

Cons:

Breakfast could have been better. No fruit juice and one small toaster. Bread was larger than the toaster

2026-08-25 via Nuitee
P
Prabhu solo_traveller gb
6
Pros:

Car parking was not true , i had to pay £12 for each night

Cons:

Hidden cost for car parking was not honest through Booking.com

2026-08-25 via Nuitee
C
Coleing-Wale couple gb
10
2026-08-24 via Nuitee