Holiday Inn Express, Chester Racecourse by IHG

Hotels
•
Holiday Inn Express
8.4 (8135 reviews)
The Racecource, New Crane Street , Chester , gb
+441244327900

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Business center
Heating
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Value for money
Cons:
Room cleanliness issues
Breakfast chaos
Dated rooms

Categories

Cleanliness
8.04
Although guests enjoyed their stay, there were mentions about cleanliness concerning the sofa bed needing attention and some rooms being dated.
Service
9.01
Guests frequently highlighted the friendly and helpful nature of the staff.
Location
9.05
Numerous reviews praised the hotel's superb location with easy access to city facilities.
Room Quality
8
Rooms were generally functional, but some were noted to be small or dated.
Amenities
8.03
Amenities were adequate but could be improved with air conditioning and better breakfast organization.
Value for Money
8.49
Guests felt the hotel provided good value for money, particularly considering the location.
Food and Beverage
8.04
Breakfast received mixed reviews; while some enjoyed it, others mentioned the chaotic situation and limited vegetarian options.
Overall Experience
8.51
Overall positive experiences were reported, with many saying they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 01:54

Property Description

Impressive Views and Convenient Location
Located within Chester Racecourse grounds, Holiday Inn Express offers stunning views and is just a short walk from the historic center.

Comfortable Rooms and Varied Breakfast
Enjoy spacious rooms with colorful art, tea/coffee facilities, and modern bathrooms. Start your day with a delicious breakfast buffet including hot offerings.

Business Facilities and Nearby Attractions
With on-site business amenities, free parking, and proximity to Chester Zoo and the M53 motorway, this hotel caters to both business and leisure travelers.

Book now to experience these fantastic amenities at Holiday Inn Express Chester Racecourse.

Important information:

Holiday Inn Express Chester Racecourse access via road will be restricted during 22nd April-10th May, the car park is only accessible via Sealand Road, CH1 4NT, Tesco should be on your right-hand side, continue down, and we are located on the right-hand side just after bridge. Apologies for any inconvenience caused.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MAN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs GBP 10 per day.

Location

Guest Reviews

8.4
Based on 8135 reviews
Cleanliness: 8.04
Service: 9.01
Location: 9.05
Room Quality: 8
Amenities: 8.03
Value for Money: 8.49
Food and Beverage: 8.04
Overall Experience: 8.51
A
Audrey • family_with_children • ie
8
Would highly recommend this Hotel
Pros:

Very enjoyable stay ,great staff and great central location .

2026-07-04 • via Nuitee
S
simon21D • couple • gb
10
Super location for Chester
Pros:

Super clean , great location, near city centre. Staff really kind and helpful. Good Breakfast.

2026-07-04 • via Nuitee
A
Alain D88 • solo_traveller • fr
4
Pros:

Déception globale...

Cons:

Certes, c est un IHG Express, donc dans la gamme inferieure de la chaine américaine, mais ici c est franchement sous la moyenne pour le prix payé. 132 € pour 2 pt déj inclus ( voir ci après)... plus les 12 € obligatoires de parking devant l etablissement... c est effectivement surpayé pour un confort de chambre tres moyen ( semblable en moins bien qu un Ibis standard ) car ca se dégrade encore apres l experience du pt dejeuner (bacon dur comme du bois, offre laitage indigente, un seul pot de yaourt en vrac, 2 marmelades ordinaires, des croissants a la limite du rassis, pas une tranche de fromage...) Autant éviter et prendre votre pt déj en ville qui est au demeurant uune cité superbe et très intéressante. Passons sur les couloirs surchauffés avec ventilateur posé sur des moquettes usées et sur les vitres de couloir opacifiées par des bulles de plastique ?! La chambre tres basique n est pas folichone malgré la vue sur le champ de course.. Ajoutons que le personnel ne gagnera pas le gd prix de l accueil et du sourire.

2026-07-04 • via Nuitee
S
Sunny • couple • gb
6
Pensive
Pros:

Location and staffs

Cons:

In baking heat, no air conditioning, the breakfast was a joke

2026-07-03 • via Nuitee
K
Ken • couple • gb
7
The hotel was as clean as could be staff were very good
Cons:

Old and ready for re decorating

2026-07-03 • via Nuitee
V
Vivian • extended_group • gb
10
Staff are accommodating polite and helpful. The place is clean and breakfast is superb. A very good section on offer
Pros:

Accessible

Cons:

Nothing

2026-07-03 • via Nuitee
E
Emma • solo_traveller • au
8
Pros:

Great friendly staff.
Fuzz ball was great for the kid

Cons:

Hair bobbles found under the sofa bed.
Corridors were very hot, fans made it worse.

2026-07-03 • via Nuitee
S
Sunny • couple • gb
6
Pensive
Pros:

Location, clean and staffs

Cons:

No air conditioning, the breakfast was a no no

2026-07-03 • via Nuitee
I
Ian • solo_traveller • gb
6
Pros:

location

Cons:

room size, comfort and breakfast was terrible

2026-07-02 • via Nuitee
A
ABIMIFOLUWA • solo_traveller • gb
10
2026-07-02 • via Nuitee
S
Sandie • solo_traveller • gb
10
Pros:

Excellent location only a few minutes walk from the town. Lots of history to explore on the doorstep of this hotel.

Cons:

N/A

2026-07-02 • via Nuitee
R
Robert • solo_traveller • gb
9
Pros:

Great location

Cons:

Room warm but fan in room did help

2026-07-01 • via Nuitee
C
Christine • solo_traveller • gb
8
Pros:

Clean room. Everything we needed in room. Quiet. Good shower. Breakfast was nice.

Cons:

Rip in net curtain looked tatty but rest of room was fine.

2026-07-01 • via Nuitee
J
Joanna • couple • gb
10
Another great stay
Pros:

Stayed here many times and never disappointed. Always greeted by smiling, helpful, friendly receptionists. Rooms always clean and tidy.
Excellent breakfast too.

2026-07-01 • via Nuitee
I
Iwona • solo_traveller • ie
9
2026-07-01 • via Nuitee
L
Lynne • extended_group • gb
8
Stayed here before great location breakfast very good staff very friendly
Pros:

Near to the town centre

Cons:

No air con in bedrooms

2026-07-01 • via Nuitee
H
Honor • couple • gb
9
Good value, clean and comfortable in a convenient location
Pros:

Convenient, good price with breakfast included. Although we had to pay for the car parking it was great we could stay in it until 2.00pm which gave us the opportunity to see more of Chester

Cons:

Quite a busy road outside so some noise if windows open

2026-06-30 • via Nuitee
S
Suzanne • couple • gb
6
2026-06-30 • via Nuitee
L
Lucy • extended_group • gb
10
Excellent hotel for location and lovely staff, clean rooms. Would recommend and stay again.
Pros:

Location for racecourse and pubs/restaurants is perfect, all the staff were so friendly and helpful on what must have been a very busy weekend for them during a race day. Breakfast had good choice of food

Cons:

Nothing

2026-06-29 • via Nuitee
B
Barry • solo_traveller • gb
10
Holiday Inn Chester Racecourse
Pros:

Everything from Location,staff,cleanliness, organisation

Cons:

N/A

2026-06-28 • via Nuitee