Holiday Inn Express, Chester Racecourse by IHG

Hotels
•
Holiday Inn Express
8.4 (8376 reviews)
The Racecource, New Crane Street , Chester , GB
+44 1244 327900

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Business center
Heating
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Value for money
Cons:
Room cleanliness issues
Breakfast chaos
Dated rooms

Categories

Cleanliness
8.04
Although guests enjoyed their stay, there were mentions about cleanliness concerning the sofa bed needing attention and some rooms being dated.
Service
9.01
Guests frequently highlighted the friendly and helpful nature of the staff.
Location
9.05
Numerous reviews praised the hotel's superb location with easy access to city facilities.
Room Quality
8
Rooms were generally functional, but some were noted to be small or dated.
Amenities
8.03
Amenities were adequate but could be improved with air conditioning and better breakfast organization.
Value for Money
8.49
Guests felt the hotel provided good value for money, particularly considering the location.
Food and Beverage
8.04
Breakfast received mixed reviews; while some enjoyed it, others mentioned the chaotic situation and limited vegetarian options.
Overall Experience
8.51
Overall positive experiences were reported, with many saying they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 01:54

Property Description

Impressive Views and Convenient Location
Located within Chester Racecourse grounds, Holiday Inn Express offers stunning views and is just a short walk from the historic center.

Comfortable Rooms and Varied Breakfast
Enjoy spacious rooms with colorful art, tea/coffee facilities, and modern bathrooms. Start your day with a delicious breakfast buffet including hot offerings.

Business Facilities and Nearby Attractions
With on-site business amenities, free parking, and proximity to Chester Zoo and the M53 motorway, this hotel caters to both business and leisure travelers.

Book now to experience these fantastic amenities at Holiday Inn Express Chester Racecourse.

Important information:

Holiday Inn Express Chester Racecourse access via road will be restricted during 22nd April-10th May, the car park is only accessible via Sealand Road, CH1 4NT, Tesco should be on your right-hand side, continue down, and we are located on the right-hand side just after bridge. Apologies for any inconvenience caused.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MAN

Location

Guest Reviews

8.4
Based on 8376 reviews
Cleanliness: 8.04
Service: 9.01
Location: 9.05
Room Quality: 8
Amenities: 8.03
Value for Money: 8.49
Food and Beverage: 8.04
Overall Experience: 8.51
J
June • solo_traveller • gb
10
Most enjoyable stay at Holiday inn express, Chester racecourse.
Pros:

Good situation to get to town. Bus stop outside for hop on, hop off bus and boat trip with 24hr ticket. Taxi to station available with call from reception. Easy access to Chester Zoo from the bus terminal using my bus pass. Breakfast very acceptable with choice of cooked or continental food plus fruit.
Just one tiny niggle general in a lot of hotels now. There were no drawers in the furniture to keep small items or personal clothing.
Didn't affect my scoring as my first solo visit after previous visits with my husband have also been very good and would be happy to stay on my own again.

Cons:

Already noted absence of drawers in the furniture.

2026-09-19 • via Nuitee
J
John • couple • gb
7
2026-09-19 • via Nuitee
D
David • extended_group • gb
9
2026-09-19 • via Nuitee
M
Megan • extended_group • gb
8
2026-09-18 • via Nuitee
J
jackm1958 • solo_traveller • gb
8
Nice hotel, good location
Pros:

Good location, close to the city. Clean, quiet, and comfortable rooms.

Cons:

£12 per day parking charge.

2026-09-17 • via Nuitee
D
Dawn • couple • ca
7
Overall, a good experience.
Pros:

Great location, easy to get to downtown Chester.
Friendly staff, very helpful.

Cons:

The mattress wasn’t very good, the springs on one side felt like they had disappeared.

2026-09-16 • via Nuitee
C
Chris • couple • gb
9
Efficient hotel for town visit
Pros:

Ideal location for exploring Chester.
No frills but all essentials well done.

Cons:

Noise of bins or beer barrels being moved early both mornings ie. about 6.0am.
Yellowish film on window obscured view.

2026-09-16 • via Nuitee
K
Keith • couple • gb
9
Poor start but great stay thereafter.
Pros:

My wife and I thought the staff from reception to the cleaners were very obliging and helpful. The hotel was within easy walking distance to the city centre so didn’t use the car so much.

Cons:

We were led to believe that the car parking was free when it was actually £12 per night so that put a bit of a dampener on the start of our break, I think these things should be made more clearer when booking.

2026-09-16 • via Nuitee
L
Larkin • extended_group • ie
10
2026-09-15 • via Nuitee
A
Alex • solo_traveller • gb
10
Brilliant location, staff were really helpful.
Pros:

So close to the race course for race day.

Cons:

The beds were very small.

2026-09-15 • via Nuitee
P
Paula • couple • gb
10
Fabulous stay, lovely staff and great value for the races and exploring Chester.
Pros:

Location fabulous for visiting the races and exploring Chester.
Comfortable rooms and clean facilities.

Cons:

Our room was at the front of the building and could hear the traffic early hours.

2026-09-15 • via Nuitee
T
thomas • extended_group • gb
9
.Staff at this hotel were the most friendly and helpful people I have met,would recommend this hotel
Pros:

Location was excellent as we had come for the horse racing

Cons:

A bit more of a selection of hot food items at breakfast

2026-09-15 • via Nuitee
C
Christine • couple • gb
7
A good location with an excellent restaurant, The Architect, close by.
Pros:

Location of hotel good and also hop on bus stop outside. The view of the race course from the final room was nice. The staff, particularly the women, were very helpful

Cons:

The first and second rooms room we were shown were for the disabled and outside were the rubbish bins and an early Veolia collection. I found the location for the disabled quite insulting. The final room on the third floor was suitable for the disabled but there was a constant noise of an engine throughout the night.
I would have preferred waiter service for the main course at breakfast.
No information about how to walk into town, local restaurants or amenities such as hospital.

2026-09-15 • via Nuitee
P
P J Mason • solo_traveller • gb
10
Pros:

The young man at reception was excellent and couldn't do enough for us to accommodate a request to get into our rooms earlier as we had a meal booked at 3pm.
Rooms great and very comfortable, breakfast excellent, location great.

Cons:

Could have done with breakfast been on a little longer.

2026-09-15 • via Nuitee
M
Massimo • solo_traveller • it
8
Pros:

Hotel a 5 minuti a piedi dal centro

Cons:

Camera con poca luce e TV piccola

2026-09-14 • via Nuitee
S
sharon • couple • gb
10
Excellent
Pros:

Everything was great room was lovely with nice view and breakfast was hot and there was plenty

Cons:

Can't think of anything

2026-09-14 • via Nuitee
N
Nicola • couple • gb
8
Great location shame about paid parking
Pros:

Location
Cleanliness

Cons:

You had to pay extra to park in the car park

2026-09-14 • via Nuitee
P
PETER • solo_traveller • gb
5
2026-09-14 • via Nuitee
L
Luis • couple • pt
9
2026-09-13 • via Nuitee
G
Gibson • family_with_children • gb
8
Perfect for a weekend away to walk the walls and sightseeing all in Chester.
Pros:

Location was great. City centre location with parking (additional fee) available. Good selection of herbal teas available. Tea and coffee available free all day even at the bar. Fresh fruit available at breakfast.

2026-09-13 • via Nuitee