Best Western Vilnius

Hotels
•
Best Western
8.1 (7296 reviews)
Konstitucijos pr. 14 , Vilnius , lt

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location near shopping and city center
Helpful staff and good breakfast variety
Cons:
Cleanliness and maintenance issues
Worn-out room conditions

Categories

Cleanliness
6.68
Numerous reviews indicate issues with cleanliness and maintenance, such as uncleaned broken glass.
Service
8.65
Guests noted helpful and friendly staff despite some issues.
Location
9.19
Location is praised for being close to shopping areas and the city center.
Room Quality
7.14
Room quality was noted as worn-out and outdated in many reviews.
Amenities
7.67
Mixed sentiment about amenities, with some criticism of the SPA and pool facilities.
Value for Money
8.63
Generally considered good value based on location and price.
Food and Beverage
8.68
Breakfast variety was generally well-received, though some complain of timing.
Overall Experience
8.15
Overall experience is positive with noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-14 10:16

Property Description

Luxurious Stay by the River
Experience a 4-star stay at BEST WESTERN Hotel Vilnius, nestled on the scenic Neris River with easy access to the Old Town.

Wellness Oasis and Superior Service
Indulge in the indoor pool, sauna, and fitness room at the wellness center. Benefit from 24-hour front desk service, currency exchange, and tour assistance for a seamless stay.

Elegant Rooms and Delectable Dining
Relax in air-conditioned rooms with city views, minibars, and complimentary WiFi. Start your day with a delicious buffet breakfast at Europa Classic restaurant serving European cuisine.

Book now for an unforgettable experience at BEST WESTERN Hotel Vilnius!

Important information:

Please note that an airport shuttle is available 24 hours a day at an extra charge and has to be reserved in advance.

Please note that the rooms, the restaurant and most of the public areas are wheelchair-accessible.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VNO

Property Policies

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 10 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.1
Based on 7296 reviews
Cleanliness: 6.68
Service: 8.65
Location: 9.19
Room Quality: 7.14
Amenities: 7.67
Value for Money: 8.63
Food and Beverage: 8.68
Overall Experience: 8.15
E
Emel • couple • dk
6
Doesn’t match 4 stars hotel expectations 🙁
Pros:

Location

Cons:

2 small lifts,one of which was broken for 2 days.The pool was cold.

2026-05-16 • via Nuitee
B
Bertol85 • solo_traveller • pl
9
2026-05-16 • via Nuitee
S
Serj • couple • md
10
Отлично
Pros:

Месторасположение, персонал прекрасно приходит на помощь, большой номер, чисто, большая ванная комната, завтраки очень сытные

Cons:

Старый номер, немного запах влаги, но если проветривать, то пропадает

2026-05-16 • via Nuitee
M
milkoz • solo_traveller • pl
4
Pros:

Hotel stary, zasługuje na 2 gwiazdki

2026-05-15 • via Nuitee
J
John • family_with_children • dk
7
God beliggenhed og morgenmad med stort udvalg
Pros:

Morgenmaden var fantastisk og med et stort udvalg

Cons:

Hotellet var lidt slidt og gammeldags, men pænt rent

2026-05-15 • via Nuitee
L
luen • family_with_children • es
10
Pros:

La ubicación es genial , estar cerca del río y en la zona que está hace qie la estancia sea genial, el personal del hotel atento y amable...repetiría sin duda

2026-05-13 • via Nuitee
P
Piotr • solo_traveller • pl
9
Pros:

Lokalizacja bardzo dobra. Kilka minut spacerem do starówki. Bardzo smaczne śniadania. Czysto.

2026-05-13 • via Nuitee
D
Daniel • solo_traveller • pl
10
Pros:

Przemiła obsługa na recepcji oraz przy śniadaniu, Pani sprzątająca 6 piętro bardzo sympatyczna i uczynna, w pokoju było naprawdę cicho a to ma duże znaczenie, Bardzo dobry hotel.

Cons:

Bieżnia na siłowni całkowicie do natychmiastowej wymiany,

2026-05-13 • via Nuitee
T
Tanja • couple • dk
2
Beliggenhed var skøn. Hotellet kunne lige så godt være et helt andet end det viste på billeder. Virkelig dårlig lugt på
Pros:

Beliggenheden

Cons:

Gammelt. Der lugtede meget grimt. Rengøring var dårlig. Morgenmad stemte ikke overens med beskrivelse og billeder. Billeder af hotel og værelser stemte heller ikke overens.

2026-05-12 • via Nuitee
G
GATEAU • couple • fr
7
2026-05-12 • via Nuitee
M
Massaccesi • solo_traveller • it
8
2026-05-12 • via Nuitee
J
Jacek • extended_group • pl
8
2026-05-12 • via Nuitee
F
Fra • couple • it
1
Non è un 4 stelle
Cons:

Scarsa pulizia in camera
Personale poco empatico

2026-05-11 • via Nuitee
G
GRZEGORZ • couple • pl
8
2026-05-11 • via Nuitee
J
Joe • solo_traveller • gb
8
2026-05-11 • via Nuitee
P
patrizia • solo_traveller • it
8
2026-05-10 • via Nuitee
I
Inga • solo_traveller • lt
9
Pros:

Lokacija. Kambarys patogus.Geras vonios kambarys- erdvus.

Cons:

Neuztikrintas parkingas...įšvažiojant gali netekti vietu kai gryŝi. Nakty gryžtant i vieŝbuty.durys užrakintas...teko laukti kol įleis.

2026-05-10 • via Nuitee
D
Davide • extended_group • it
10
2026-05-10 • via Nuitee
C
Carita • solo_traveller • fi
7
Pros:

Hotelli oli hyvällä paikalla pääsi liikkumaan hyvin julkisilla sekä kävellen.

Cons:

Hissien ovet ,eivät toimineet kunnolla,huoneen kokolattiamatto likainen eikä sitä imuroitu kertaakaan huonetta siivotessa! Huoneessa olisi edellisen vieraan roskat kylpyhuoneessa!? Suihkusta kylmää vettä vedenpaine surkea! Huono äänieristys!.
Huone haisi ummehtuneelta ilmastointi ei toiminnassa!
Eli ei paljon positiivista sanottavaa ole....

2026-05-10 • via Nuitee
U
Uwe • couple • de
7
Ein zentral gelegenes Hotel für Stadtbesichtigung
Pros:

Zentral gelegenes Hotel.
Das Frühstück war ausgezeichnet, allerdings am Wochenende erst ab 08.00 Uhr.

Cons:

In den drei Tagen war es nicht möglich zwei Schlüsselkarten zu bekommen. Man ist immer auf einander angewiesen um das Zimmer zu betreten oder zu verlassen.
Zudem wurde das Zimmer nicht gereinigt . Das überhaupt jemand das Zimmer betreten hatte konnte man nur erkennen, dass sich im Bad eine neue Toilettenpapierrolle befand.

2026-05-10 • via Nuitee