Days Inn & Suites by Wyndham Northwest Indianapolis

Hotels
Days Inn
5.7 (1829 reviews)
3910 Payne Branch Road , Indianapolis , us

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Business center
Heating
Laundry
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Good location
Cheap rates
Hot water
Cons:
Dirty facilities
Rude staff
Insufficient amenities

Categories

Cleanliness
4.1
Numerous mentions of dirty bathrooms, stains on sheets, and presence of roaches.
Service
5.07
Staff described as rude and disrespectful, especially regarding refund requests.
Location
9.1
Convenient location close to a hospital and various amenities.
Room Quality
5.06
Rooms described as run-down and not meeting expectations.
Amenities
5.09
Limited amenities with issues like broken jacuzzis and insufficient towels.
Value for Money
7.05
Cheap price but significant compromises in quality noted.
Food and Beverage
5.1
Breakfast and beverages described as poor quality.
Overall Experience
5.07
Overall sentiment indicates a disappointing stay despite some minor positives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 12:46

Property Description

Convenient Location
Located off Interstate 465, just 14 miles from the Indianapolis Speedway, Days Inn and Suites Indianapolis offers easy access to key attractions.

Comfortable Accommodations
Each guest room features free Wi-Fi, a TV with cable channels, a microwave, coffee-making facilities, and a fridge for a convenient stay.

Relaxing Amenities
Guests can unwind with a swim in the indoor pool, take advantage of the on-site launderette and business centre, and start their day with a complimentary grab and go breakfast.

Book your stay at Days Inn and Suites Indianapolis for a convenient and comfortable experience near Indianapolis Speedway and city center.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Please note guests under the age of 21 can only check in with a parent or official guardian. Contact property for details.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: IND

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

5.7
Based on 1829 reviews
Cleanliness: 4.1
Service: 5.07
Location: 9.1
Room Quality: 5.06
Amenities: 5.09
Value for Money: 7.05
Food and Beverage: 5.1
Overall Experience: 5.07
D
Darleta extended_group us
10
2026-07-25 via Nuitee
F
Furr solo_traveller us
6
2026-07-23 via Nuitee
T
Tanya solo_traveller us
10
Pros:

I love the customer service and it was close to my job.

2026-07-23 via Nuitee
W
Wedge extended_group us
1
2026-07-20 via Nuitee
J
Jeanice couple us
8
Cons:

The fridge was super loud had a strange humming sound and the freezers was sour smelling

2026-07-16 via Nuitee
B
Bryan family_with_children us
5
It was ok.
Pros:

The beds were comfortable.

Cons:

The breakfast was ok. The T.V. stations barely worked! The pool was very cold. The maids came into the room took the towels, but they didn’t take out the trash! They also brought us new towels much later.

2026-07-15 via Nuitee
J
Jesse couple us
10
2026-07-14 via Nuitee
G
Garg family_with_children us
1
Disaster and unsafe
Pros:

Nothing was good

Cons:

Nothing was good

2026-07-11 via Nuitee
U
Underwood extended_group us
7
Pros:

Friendliness, and cleanliness was awesome from entrance all the way to the rooms.

Cons:

Most of the Days Inn that I stay at have self serve coffee in the room. The outlet for the frig and microwave has no cover, wiring hanging out. We stayed for 2 nights and the second night we had no was cloths. Cable wasn;t the best it had alot of static ( rg cable needs replaced) other than that our stay was fine. The kitchen should have 24/7 coffee available even if you have it for the rooms.

2026-07-08 via Nuitee
J
Joy couple us
2
2026-07-08 via Nuitee
B
Bidossessi couple us
2
Bad
Cons:

No cleaner

2026-07-07 via Nuitee
N
Naima solo_traveller us
5
Decent
Pros:

Beds

2026-07-07 via Nuitee
A
Antonio family_with_children us
2
Debería ser mejor
Cons:

Baño sucio, pote agua y basura detrás de las camas que no eran nuestra. El desayuno sin proteínas. Solo pan y mermelada…. Nada de proteínas. El recepcionista con mala voluntad y a parte la piscina fuera de servicio.

2026-07-07 via Nuitee
R
Rebecca extended_group us
1
2026-07-06 via Nuitee
D
Diane solo_traveller us
5
Disappointed in quality. Have stayed at many Days Inn motels and this was by far the worst experience we have had.
Pros:

Price

Cons:

Room cleaned and towels were not replenished so had to go ask for some to take showers. No ice bucket in room and had to ask for that as well. Continental breakfast was a joke. Barely anything and not much of it.

2026-07-04 via Nuitee
K
Kristen solo_traveller us
1
Pros:

Not at all worst hotel ever

Cons:

Hadn't been there 15 minutes and there was roaches

2026-07-04 via Nuitee
Z
Zirbes family_with_children us
1
DO NOT STAY HERE
Pros:

nothing

Cons:

Breakfast was a joke, beds were crap, staff were super rude, place was dirty, pool wasn't open, people hanging out outside at all entrances all hours of day and night, insecure entry doors, no screens in any windows and they fully opened, key cards constantly deactivating so we had to go to the front desk to get to work again, and the place stunk! Smelt like mold and stinky feet! DO NOT STAY HERE! TERRIBLE! We will never be back to this hotel!

2026-07-02 via Nuitee
R
Robert solo_traveller us
8
Quiet and comfortable. Will stay there again.
Pros:

Breakfast was bare minimum. Could of seen a few more choices.

2026-07-02 via Nuitee
M
Mark solo_traveller us
7
2026-07-02 via Nuitee
A
ANNE couple us
1
Pros:

bed was comfortable

Cons:

the room needs an upgrade, Stained sink. When I plugged my charger into an outlet, it just fell right out. The room just felt unclean

2026-07-01 via Nuitee