Days Inn & Suites by Wyndham Northwest Indianapolis

Hotels
Days Inn
5.7 (1776 reviews)
3910 Payne Branch Road , Indianapolis , us

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
See all facilities

Review Highlights

Pros:
Good location
Cheap rates
Hot water
Cons:
Dirty facilities
Rude staff
Insufficient amenities

Categories

Cleanliness
4.1
Numerous mentions of dirty bathrooms, stains on sheets, and presence of roaches.
Service
5.07
Staff described as rude and disrespectful, especially regarding refund requests.
Location
9.1
Convenient location close to a hospital and various amenities.
Room Quality
5.06
Rooms described as run-down and not meeting expectations.
Amenities
5.09
Limited amenities with issues like broken jacuzzis and insufficient towels.
Value for Money
7.05
Cheap price but significant compromises in quality noted.
Food and Beverage
5.1
Breakfast and beverages described as poor quality.
Overall Experience
5.07
Overall sentiment indicates a disappointing stay despite some minor positives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 12:46

Property Description

Convenient Location
Located off Interstate 465, just 14 miles from the Indianapolis Speedway, Days Inn and Suites Indianapolis offers easy access to key attractions.

Comfortable Accommodations
Each guest room features free Wi-Fi, a TV with cable channels, a microwave, coffee-making facilities, and a fridge for a convenient stay.

Relaxing Amenities
Guests can unwind with a swim in the indoor pool, take advantage of the on-site launderette and business centre, and start their day with a complimentary grab and go breakfast.

Book your stay at Days Inn and Suites Indianapolis for a convenient and comfortable experience near Indianapolis Speedway and city center.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Please note guests under the age of 21 can only check in with a parent or official guardian. Contact property for details.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: IND

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

5.7
Based on 1776 reviews
Cleanliness: 4.1
Service: 5.07
Location: 9.1
Room Quality: 5.06
Amenities: 5.09
Value for Money: 7.05
Food and Beverage: 5.1
Overall Experience: 5.07
D
Dominique solo_traveller us
7
2026-05-29 via Nuitee
N
Nicole couple us
1
Absolutely horrible stay
Pros:

Nothing

Cons:

The experience was completely disappointing. The facilities were in very poor condition: the room floor was dirty and the bathtub was extremely slippery, which is a real safety hazard for guests.

But the most frustrating part has been the security deposit. At check-out they verbally assured me it would be returned immediately, and 3 days have passed with no refund. No communication, no explanation whatsoever.

I do not recommend this hotel. They charge a deposit they don’t return, and the conditions of the accommodation don’t justify the price or the trust placed in them. I will wait a few more days before proceeding with a formal dispute.

2026-05-29 via Nuitee
H
Hamrouni solo_traveller us
1
Pros:

nothing

Cons:

It was not a good night; the bed, blankets, and pillow were dirty and smelled foul. I hope they pay more attention to cleanliness.

2026-05-28 via Nuitee
T
Taliyah couple us
10
2026-05-27 via Nuitee
H
Hawkins solo_traveller us
8
2026-05-23 via Nuitee
A
Ajay solo_traveller us
8
Pros:

The location was perfect, good staff.

Cons:

The laundry room was horrible the pool did not work and was closed.

2026-05-22 via Nuitee
R
Romero solo_traveller us
5
2026-05-20 via Nuitee
S
smith solo_traveller us
4
Cons:

The hotel was a dump. No batteries in the remote. Smelled funny.

2026-05-20 via Nuitee
Y
Yung solo_traveller us
10
2026-05-19 via Nuitee
L
Laverne couple us
7
Pros:

Let's just say you get what you pay for
It was decent.

2026-05-19 via Nuitee
C
Corey solo_traveller us
6
Mediocre
Pros:

The location

Cons:

Front desk tried to give me another room stating the room booked wasn't ready which was a queen studio to a double bed,at booking showed a few available and ready which some light switches didn't work properly and still waiting for the deposit return

2026-05-19 via Nuitee
E
Estrella family_with_children us
1
2026-05-17 via Nuitee
O
O3686OJjoeyp NONE
2
Avoid this hotel, poor management
Pros:

Room appeared clean but the fridge and microwave were unplugged, old, and super gross. Floor felt cakey and hadn’t been vacuumed or mopped for quite some time. Apart from that, they are baiting and switching people by charging more than the reservation is for and providing no alternative but to pay.

2026-05-16 via Tripadvisor
M
Mike family_with_children us
6
Pros:

When i left

Cons:

Checking in

2026-05-15 via Nuitee
M
Mary solo_traveller us
8
2026-05-14 via Nuitee
D
Dorsey family_with_children us
7
Nice location rude staff
Pros:

The location

Cons:

The staff called my room cause they assumed my family who was visiting our room was there to party and my mother just passed they called my room when clearly there where men all thru the property that had clear prostititutes going to there rooms

2026-05-13 via Nuitee
M
Michaela solo_traveller us
1
Horrible experience
Pros:

The pancakes they had for breakfast

Cons:

No elevator, no help with bags, food area dirty, drinks and food all over and trash cans were so nasty I couldn't let my kids go throw stuff away. Showers were feeling like you were going to fall through it. Could hear every loud person in each room. We got no sleep and no comfort.

2026-05-11 via Nuitee
N
Nancy couple us
7
Pros:

It was clean.

Cons:

Very run down.

2026-05-11 via Nuitee
F
Farreras couple us
1
2026-05-11 via Nuitee
E
Elizabeth couple us
4
Pros:

Easy access

Cons:

Air didn’t work in room. Shower rod barely holding into wall. Marijuana and smoking in and outside of building. Pool was not in order even though advertised it was. No elevator

2026-05-11 via Nuitee