Days Inn & Suites by Wyndham Northwest Indianapolis

Hotels
•
Days Inn
5.7 (1853 reviews)
3910 Payne Branch Road , Indianapolis , US

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Business center
Heating
Laundry
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Good location
Cheap rates
Hot water
Cons:
Dirty facilities
Rude staff
Insufficient amenities

Categories

Cleanliness
4.1
Numerous mentions of dirty bathrooms, stains on sheets, and presence of roaches.
Service
5.07
Staff described as rude and disrespectful, especially regarding refund requests.
Location
9.1
Convenient location close to a hospital and various amenities.
Room Quality
5.06
Rooms described as run-down and not meeting expectations.
Amenities
5.09
Limited amenities with issues like broken jacuzzis and insufficient towels.
Value for Money
7.05
Cheap price but significant compromises in quality noted.
Food and Beverage
5.1
Breakfast and beverages described as poor quality.
Overall Experience
5.07
Overall sentiment indicates a disappointing stay despite some minor positives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 12:46

Property Description

Convenient Location
Located off Interstate 465, just 14 miles from the Indianapolis Speedway, Days Inn and Suites Indianapolis offers easy access to key attractions.

Comfortable Accommodations
Each guest room features free Wi-Fi, a TV with cable channels, a microwave, coffee-making facilities, and a fridge for a convenient stay.

Relaxing Amenities
Guests can unwind with a swim in the indoor pool, take advantage of the on-site launderette and business centre, and start their day with a complimentary grab and go breakfast.

Book your stay at Days Inn and Suites Indianapolis for a convenient and comfortable experience near Indianapolis Speedway and city center.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Please note guests under the age of 21 can only check in with a parent or official guardian. Contact property for details.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: IND

Location

Guest Reviews

5.7
Based on 1853 reviews
Cleanliness: 4.1
Service: 5.07
Location: 9.1
Room Quality: 5.06
Amenities: 5.09
Value for Money: 7.05
Food and Beverage: 5.1
Overall Experience: 5.07
E
Estania • couple • us
4
Pros:

We did not get up on time you had breakfast so I never knew that

Cons:

If they update

2026-09-17 • via Nuitee
H
Helfrich • solo_traveller • us
2
Pros:

Na

2026-09-17 • via Nuitee
R
Regenia • couple • us
1
Poor I would not stay there again.
Pros:

Staff was nice

Cons:

The place was not really clean. The toilet in our room didn’t flush properly and some of the electrical outlets were not working. This was bad because my husband uses a CPap machine.

2026-09-17 • via Nuitee
S
Shannon • solo_traveller • us
1
2026-09-09 • via Nuitee
B
Blevins • solo_traveller • us
9
2026-09-07 • via Nuitee
K
Kelly-Bradlecia • couple • us
4
It was mediocre at best.
Pros:

The pool was open 1 day since Monday.

Cons:

The facility wasn’t the cleanest, housekeeping wouldn’t restock my room.

2026-09-04 • via Nuitee
G
Guadalupe • solo_traveller • us
1
Cons:

Al parecer no me devolvieron mi deposito que segun a esto era reembolsable , y pregunte si habría un costo por tardar una hora mas en mi salida , y literal me dijeron. Una noche mas o vete del cuarto

2026-08-31 • via Nuitee
M
Michaels • extended_group • us
9
2026-08-30 • via Nuitee
S
shimon • solo_traveller • us
8
2026-08-25 • via Nuitee
M
Michele • solo_traveller • us
1
I did not stay there I checked out and went to another hotel
Pros:

Nothing

Cons:

The outside looked very nice but the inside needed a lot of repairs and there were bed bugs and I checked out

2026-08-18 • via Nuitee
A
Antonio • family_with_children • br
8
Ok
Pros:

Boa localização, funcionários educados.

Cons:

Cafe da manhã pobre, a piscina estava fechada.

2026-08-16 • via Nuitee
K
Kimberly • couple • us
2
Cons:

They have roaches

2026-08-14 • via Nuitee
L
Linda Sue • couple • us
9
Pros:

Location stayed two times this summer for medical procedures

Cons:

Bath tub in the handicapped room

2026-08-14 • via Nuitee
K
Katherine • solo_traveller • us
7
Cons:

El olor de la habitación no era bueno, también era con desayuno incluido y solo tenían pancakes y cereal frio.

2026-08-14 • via Nuitee
E
Earley • couple • us
7
Cons:

Bathroom was dirty

2026-08-14 • via Nuitee
B
Bennett • solo_traveller • us
5
It worked
Pros:

The bed was very comfortable and the shower had great water pressure.

Cons:

The place was run down and the lighting was ancient. The bathroom light is on a timer and turns off. No ironing supplies. No in room coffee maker. Very noisy when the door opened and closed next door. The couch was sunk in the middle--very worn. The breakfast was pathetic. Odds and ends. Nothing warm. Coffee was tasteless. There is no elevator in this hotel. Needs updating very badly. I was told at the desk that they dont "do anything online" as a reason for not responding to my messages.

2026-08-13 • via Nuitee
J
Jean Rolandinio • couple • us
8
2026-08-13 • via Nuitee
S
Silvia • couple • us
9
Pros:

Me gustaría que tuvieran eggs en el desayuno

2026-08-11 • via Nuitee
P
Phyllis • family_with_children • us
5
2026-08-11 • via Nuitee
G
Gregory • solo_traveller • us
1
DON'T DO IT
Pros:

Nothing

Cons:

On top of the fact that there were bugs and public hairs all over in the bathroom, the floor was all sticky and there was a hole in the wall in which you could see through to the other wall.... we also had to call the police and file a report for a hate crime against them as they refused to acknowledge my husband's psychiatric service animal saying it was nothing more than an ESA animal and we didn't have any right to bring him to the hotel. My husband and his dog were neither one welcome. Also the police told us that human trafficking cases have come out of this hotel. Do NOT stay here or give this awful human your money!

2026-08-10 • via Nuitee