Hampton Inn & Suites Williamsburg-Richmond Rd.

Hotels
•
Hilton Worldwide
9.1 (216 reviews)
1880 Richmond Rd, Williamsburg, Virginia, 23185 , Williamsburg , US
+1 757-229-4900

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Pets allowed

Facilities

Elevator
Fitness facilities
Gift shops or newsstand
Golfing nearby
Bicycle rentals nearby
Hiking/biking trails nearby
Television in common areas
Free breakfast
Safe-deposit box at front desk
Free newspapers in lobby
See all facilities

Review Highlights

Pros:
Clean rooms and public spaces (many mentions)
Very friendly, helpful staff and fast check-in
Excellent/consistent breakfast and coffee
Convenient location near restaurants, shopping and attractions
Pet-friendly and spacious renovated rooms
Basic, clean fitness center
Cons:
Reports of pest control need and at least one room odor
Some guests found mattresses too hard and beds too high
Carpet in places noted as needing replacement
Limited availability of king rooms
No in-room streaming for some guests
Occasional disruption for WiFi upgrades; maid service frequency noted by one guest

Categories

Cleanliness
8.4
Generally praised as very clean and spotless in many reviews, though a few reports mention a smell in one room, concerns about pests, and a carpet that should be replaced.
Service
9.5
Consistently described as friendly, helpful and accommodating (quick check-in, staff changed rooms without question, front desk assisted with requests), supporting a very strong service score.
Location
9.4
Multiple reviewers highlighted excellent location near restaurants, shopping, downtown and local attractions (William & Mary, wineries), making location a strong positive.
Room Quality
8.6
Rooms described as clean, spacious and newly renovated in places, but some negatives (hard mattress, beds too high, shower head/vanity layout, occasional room odor) lower this rating slightly.
Amenities
8.8
Amenities noted as solid: basic but clean fitness center, pet-friendly policy, breakfast area and coffee; some guests noted WiFi upgrades and limited in-room streaming as issues.
Value for Money
9.2
Guests called it a 'decent hotel at a decent price' and generally felt satisfied with what they received for the price, supporting a high value rating.
Food and Beverage
9
Breakfast received frequent praise (excellent buffet, well stocked, good coffee); a few found it only 'okay,' but overall sentiment is positive.
Overall Experience
9.9
Aggregate sentiment is very positive: many 'highly recommend' comments, spotless rooms, great staff and convenient location lead to an excellent overall impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:06

Property Description

Recreational Amenities

Convenient Services

Central Location

Important information:

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PHF

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

See all policies

Location

Guest Reviews

9.1
Based on 216 reviews
Cleanliness: 8.4
Service: 9.5
Location: 9.4
Room Quality: 8.6
Amenities: 8.8
Value for Money: 9.2
Food and Beverage: 9
Overall Experience: 9.9
A
Agostino
8
clean & friendly but mattress was too hard for me.
Pros:

The facility is clean and close to everything I needed. Staff is friendly and accommodating. The bed mattress was too hard for this old body so I don't know if I would come back. But if you like a stiff mattress then this will do.

2025-10-10 • via Nuitee
G
Gene • family
6
Pros:

It needs serious updating and pest control.

2025-10-10 • via Nuitee
L
Lynn
10
Pros:

Clean hotel, excellent breakfast buffet

2025-10-08 • via Nuitee
H
Holly
10
Pros:

The staff was super helpful and accommodating given we were last-minute booking. And the breakfast was top-notch.

2025-10-06 • via Nuitee
T
Tammy • family
10
Pros:

We booked a suite for parent's weekend and brought our dog. The room was very clean and spacious. Our room looked newly renovated. We were very happy with our stay.

2025-10-06 • via Nuitee
D
Deborah • pet
10
Pros:

Clean & Pet friendly

2025-10-06 • via Nuitee
A
Amy • pet
8
Pros:

pet friendly main reason i stayed.
put in room 1st floor across from cleaning staff. very noisy. requested a different room. the front desk man got it for me and it was much better.
cleaning staff nice, men at front desk nice. one helped me by letting me borrow a phone cord (which I returned when I bought a new one).
my dog was welcome there, main reason i stayed here.
NO streaming definitely wouldn't have stayed had I known. this is why i said 2 stars above, other than that, the property was nice.
Beds much too high. Not enough King rooms, they sell out too quickly.

2025-10-05 • via Nuitee
C
Constance
8
Pros:

Breakfast was just okay.

2025-10-05 • via Nuitee
B
Beverly • friends
8
Pros:

The public spaces and rooms were very clean! Breakfast was good as was coffee. Very nice staff.

2025-10-05 • via Nuitee
A
Ariel • partner
10
Pros:

Very nice hotel, was very clean and staff was extremely friendly. and was in a great spot, so many different stores and places to eat around the hotel just made the experience even better.

2025-10-03 • via Nuitee
C
CJ
10
Pros:

Very easy access to the downtown area and local wineries. The fitness center was clean and the breakfasts were excellent.

2025-10-01 • via Nuitee
K
Kiersten
10
Pros:

Visiting our daughter at William and Mary. It was great for what we needed. Clean, pleasant, friendly, quiet and safe. Fitness center had the basics and breakfast area was nice. 7 minute drive to the campus.

2025-09-30 • via Nuitee
C
Claire
10
Pros:

Staff was friendly and bedz were comfy

2025-09-29 • via Nuitee
C
Callie
10
Pros:

We checked in late but had called ahead to let them know. Mohammed was wonderful - so friendly!

2025-09-29 • via Nuitee
S
Susan
10
Pros:

Everything about this hotel was great. Highly recommend.

2025-09-28 • via Nuitee
S
Sue • friends
10
Pros:

Very comfortable and everyone was great.

2025-09-28 • via Nuitee
K
Kareem
10
Pros:

Great

2025-09-28 • via Nuitee
J
Jennifer
8
Pros:

The shower head was too high for me to detach and adjust
No separate vanity mirror

2025-09-27 • via Nuitee
A
Anne • family
10
Pros:

Very nice

2025-09-27 • via Nuitee
B
Bruce
8
Pros:

The room was clean and neat. Breakfast was well stocked and filling.

2025-09-27 • via Nuitee