MOUNTAIN HOTEL LUIS inkl Zell am See-Kaprun Sommerkarte

Hotels
9.3 (1407 reviews)
Nikolaus-Gassner-Straße 19 , Kaprun , at

Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Variety of breakfast options
Friendly staff
Great amenities
Cons:
Pool temperature too cold
Noise from outside
Limited parking fee

Categories

Cleanliness
8.51
Room cleaning needs improvement, but overall cleanliness was highlighted.
Service
9.48
Friendly and helpful staff, noted positively in multiple reviews.
Location
9.52
Great location as mentioned in multiple reviews, enhancing overall experience.
Room Quality
9.47
Rooms appreciated for cleanliness and comfort.
Amenities
9.5
Facilities like spa and pool were enjoyed, though pool temperature mentioned as a concern.
Value for Money
8.96
Generally reasonable prices for the offered amenities.
Food and Beverage
9.51
Breakfast options were diverse and satisfying.
Overall Experience
9.48
Overall pleasant experiences shared by guests with some minor drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 22:07

Property Description

Luxurious Aparthotel in Kaprun, Austria

Sophisticated Furnishings: Experience the blend of modern luxury and nature with our state-of-the-art aparthotel featuring reclaimed wood and natural stone.

Spa and Wellness Retreat: Indulge in relaxation at our spa centre with an outdoor pool, acacia sauna, sanarium, ice fountain, and water bed lounge.

Convenient Amenities: Enjoy ski storage, discounted access to Tauern Spa World, and the option for underground parking during your stay.

Experience the perfect mix of nature, luxury, and relaxation at Mountain Hotel Luis. Book now for an unforgettable getaway.

Important information:

If you would like to bring your dog with you, please contact us before making a reservation as we only have a limited number available in this room category.

Please note that dogs will incur an additional charge of 20 EUR per day, per dog.

Please note that the "Summer Ticket" is valid from May 15th to October 31st, 2025. It costs €10.13 per adult per night and €5.62 per child per night.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 25 per person per stay when using an available cot.
    Children up to and including 1 year old stay for free when using an existing bed.
    Children from 2 years old to 14 years old stay for € 60 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 10 per stay.

Location

Guest Reviews

9.3
Based on 1407 reviews
Cleanliness: 8.51
Service: 9.48
Location: 9.52
Room Quality: 9.47
Amenities: 9.5
Value for Money: 8.96
Food and Beverage: 9.51
Overall Experience: 9.48
F
Faris couple sa
10
2026-06-20 via Nuitee
S
Saeed solo_traveller ae
10
المكان جميل والتكييف بارد والموظفين بشوشين وطيبين واستقبلونا بنفس طيبه ،،، بس المشكله فالحمامم انه مافيه شطاف واللي بيرو
Pros:

المكان جميل والتكييف بارد والموظفين بشوشين وطيبين واستقبلونا بنفس طيبه ،،، بس المشكله فالحمامم انه مافيه شطاف واللي بيروح يشل شطاف اكتروني معاه لان الحمام معزول عن بعضه يعني مكان الشور لحاله ومكان المرحاض لحاله ف الاحسن تشلون شطاف اكتروني وشكرا

Cons:

المكان جميل والتكييف بارد والموظفين بشوشين وطيبين واستقبلونا بنفس طيبه ،،، بس المشكله فالحمامم انه مافيه شطاف واللي بيروح يشل شطاف اكتروني معاه لان الحمام معزول عن بعضه يعني مكان الشور لحاله ومكان المرحاض لحاله ف الاحسن تشلون شطاف اكتروني وشكرا

2026-06-20 via Nuitee
עידו extended_group il
10
2026-06-19 via Nuitee
R
RACHEL solo_traveller il
10
hotel we liked
Pros:

We were in a suite with a garden, wonderful, all the hotel staff were great, the service was excellent, the breakfast was excellent, we had dinner in the hotel restaurant and it was excellent, the room was equipped with everything, air conditioning is also an advantage, the pool was a few degrees better. It could have been more pleasant because we were there during a not-so-hot week, we recommend it and we will return.

2026-06-18 via Nuitee
O
Oliver74 solo_traveller ch
9
Rundum gelungener Aufenthalt in modernem Ambiente
Pros:

Sehr stilvoll eingerichtetes Zimmer, geräumiges Bad sowie eine Küchenzeile mit allem, was man braucht. Das Personal ist sehr freundlich, die Bar ist schön gestaltet und im Garden Louis isst man ausgezeichnet. Besonders praktisch sind die geräumige Tiefgarage sowie ein grosser Raum zur Unterbringung der Mountainbikes – wir hatten sogar noch Platz, um unseren Biketräger dort zu deponieren.
Insgesamt gute Lage, mit einer Bushaltestelle ganz in der Nähe. Die ausgestellte Sommerkarte ist ein grosses Plus.

Cons:

Das Frühstück ist zwar sehr gut und bietet grundsätzlich alles, was man braucht, jedoch könnte etwas mehr Abwechslung nicht schaden. Im Relaxing Room wäre es zudem hilfreich, diesen zusätzlich als „Silent Room“ zu kennzeichnen. Einige Gäste nahmen hier leider keine Rücksicht und unterhielten sich lautstark – wobei das natürlich nicht dem Hotel anzulasten ist.

2026-06-17 via Nuitee
P
Paweł family_with_children pl
10
Hotel i jego obsługa były dopełnieniem wrażeń z alpejskich atrakcji :)
2026-06-16 via Nuitee
R
Rashed couple ae
10
Wonderful
Pros:

Everything was amazing

Cons:

Nothing

2026-06-15 via Nuitee
Z
Zoya family_with_children il
10
100/100 פשוט מושלם!
Pros:

ואוו פשוט אין מילים!
מלון שבו חשבנו על כל פרט ופרט, יחס מדהים מכל אנשי הצוות ,מלון נקי ברמות מטורפות, מאובזר מאוד.
באמת אין מילים !

Cons:

כלום!

2026-06-13 via Nuitee
A
Adam solo_traveller pl
10
2026-06-13 via Nuitee
F
fayez couple sa
8
Pros:

المكان جميل والموقع والافطار الخيارات محدوده يوجد مسبح وساونا والمواقف باجر تقريبا 5 يورو لليوم التنظيف للغرفه يكون كل يومين لايوجد شطاف في دورة المياه

2026-06-11 via Nuitee
M
Michelle family_with_children de
10
2026-06-11 via Nuitee
Y
Yossi solo_traveller il
6
Pros:

Friendly staff, good breakfast

Cons:

Far from the center. Restaurant not open for dinner, no massage, no cleaning services

2026-06-11 via Nuitee
S
Shorog family_with_children sa
10
2026-06-10 via Nuitee
G
Gareth family_with_children gb
8
2026-06-08 via Nuitee
K
Karin&Toni couple at
10
Wir kommen wieder
Pros:

Aufgrund eines Defektes beim Warmwasser haben wir ein Upgrade auf eine traumhafte Suite bekommen! Das Personal ist außerordentlich bemüht, es wird einem jeder Wunsch erfüllt!

Cons:

Es gibt nichts was uns nicht gefallen hat, von der Anreise bis zur Abreise, einfach wundervolle Tage im Luis, danke dafür!

2026-06-08 via Nuitee
F
Fadi solo_traveller il
7
Pros:

חדר גדל עם מטבח שלם
מיקום נגיש מתאים כתחנה לכל האזורים

Cons:

ניקיון כל כמה ימים בכלל אם אתם מבקשים
מחיר גבוה למה שמקבלים בתמורה
חניה בתשלום

2026-06-06 via Nuitee
F
Fahad couple ae
7
Pros:

Clean and good location

Cons:

They mentioned that there is an AC but the AC is not working well I informed them and no response

2026-06-05 via Nuitee
S
Shafeg couple il
10
Pros:

جيد

2026-06-04 via Nuitee
G
Geert couple nl
8
2026-06-03 via Nuitee
J
Jehad solo_traveller il
10
2026-06-01 via Nuitee