Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Great location
Comfortable rooms
Friendly staff
Cons:
High prices
Inconsistent service
Limited amenities

Categories

Cleanliness
8.99
The hotel was noted to be clean and well-maintained.
Service
9.46
Overall service was mostly praised, though there were some reports of rudeness from certain staff.
Location
9.5
The location received high remarks for being central and convenient.
Room Quality
8.95
Rooms were described as comfortable and spacious.
Amenities
8.48
Some amenities were lacking, such as a functioning minibar and open restaurants.
Value for Money
7.94
Guests felt the pricing was high in relation to the value received.
Food and Beverage
8.49
Food quality was good, but the breakfast cost and variety were criticized.
Overall Experience
9.36
Guests enjoyed their stay overall despite some noted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 06:38

Property Description

Luxurious Accommodations
The Westin Grand Berlin offers elegant rooms and suites with flat-screen TVs, comfortable beds, and modern bathrooms complete with bathrobes and slippers.

Dining Experience
Indulge in modern cuisine with French and Asian influences at the Relish Restaurant & Bar, or savor a rich breakfast buffet at the Coelln restaurant. Enjoy panoramic views while sipping drinks at the classical lobby bar.

Relaxation and Wellness
Unwind at the Westin Spa & Fitnesslounge, featuring a fitness center, relaxing massages, and a variety of beauty treatments.

Experience luxury and comfort at The Westin Grand Berlin. Book your stay now and explore Berlin's historic charm.

Important information:

If using a satellite navigation system, please use the following address: Behrenstrasse 52, 10117 Berlin.

Please note that the surcharge for using the sauna is EUR 8 per person per day.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BER

Property Policies

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs EUR 35 per day.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children up to and including 11 years old stay for free when using an available extra bed.
    People 12 years old and over stay for € 80 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.9
Based on 9178 reviews
Cleanliness: 8.99
Service: 9.46
Location: 9.5
Room Quality: 8.95
Amenities: 8.48
Value for Money: 7.94
Food and Beverage: 8.49
Overall Experience: 9.36
I
iremgül • family_with_children • tr
9
2026-06-13 • via Nuitee
E
Elsherif Ahmed • extended_group • eg
9
2026-06-13 • via Nuitee
M
Martin • solo_traveller • de
9
2026-06-12 • via Nuitee
K
Kin Yip Edco • couple • hk
9
Great Hotel , definitely recommend to others
Pros:

Great location nearby the Metro and Brandenburg Gate, full of restaurants nearby
Very good service and helpful receptionists, Room very clean and tidy well, will come to stay again !

2026-06-12 • via Nuitee
S
SouthernComfort13 • Couples • United States
6
A few issues
Pros:

First let me say that the staff are very nice and helpful and the property is in a great location in Berlin…close to everything.
We arrived in the morning for our 4 night stay and the front desk staff was good enough to let us check in early, and as Platinum members we were upgraded to a Junior Suite.
The room they gave us was uncomfortably warm, and after an hour with the a/c turned on max the room never cooled…not even slightly. There was simply no air moving in the room. We called the front desk who dispatched maintenance. Upon arriving the maintenance worker explained to us that there are these panels in the ceiling that cool the room as water gathers in them and that it takes a long time...I was a little confused by all that…either way, it didn’t. We gave it a long time after he left but the room never cooled. We then requested another room. We had to downgrade to a smaller room for availability at that hour. No problem.
We get into the new room….The air conditioner worked fine with cool air coming out of the vents, no weird ceiling panels in this one. The layout and the cleanliness of the room was fine. The new problem was that water was overflowing in the shower because it wouldn’t drain properly. We called requesting a diff room but there was no availability…so we decided to check out mid stay. The front desk personnel questioned us why we didn’t tell them as they would have sent maintenance. Fair question. Listen, I’m not waiting around for plumbers, drains to be snaked, etc. You have that stuff done on your time, not mine. Do regular draining tests of your showers periodically. And I hope you did fix the problem with this room after we left. We ended up checking into another Marriott prop in Berlin and all was well…the vacation was saved.
Under diff circumstances maybe we’d give this prop another try.

2026-06-09 • via Tripadvisor
J
Jens--Wolfram • family_with_children • de
9
2026-06-09 • via Nuitee
M
mdogrusoy • family_with_children • tr
2
The quality-price ratio is poor. It's especially difficult to use the hotel in the summer.
Cons:

The only issue was the poor electrical system; they all have to be turned on and off at the same time. This needs to be fixed. There was also a delay in room cleaning one day.

There was a problem with the air conditioning and ventilation in the room. It wasn't repaired throughout the day. We were given a room change at night. The room we were given had been used before and everything was dirty. A kind receptionist came and changed the bed linens. Even so, we still had to use the room with a dirty bathroom and everything else.

2026-06-09 • via Nuitee
J
Jutta • couple • de
10
2026-06-09 • via Nuitee
A
Anne • couple • de
9
Pros:

Das Frühstück ist überdurchschnittlich gut und die Lage des Hotels lässt keine Wünsche offen.

2026-06-08 • via Nuitee
A
Anja • family_with_children • de
10
2026-06-08 • via Nuitee
B
Babette • family_with_children • de
7
Da geht deutlich mehr
Pros:

Großzügige Zimmer

Cons:

Personal sehr unfreundlich
Spa Bereich geschlossen

Frühstück nur amerikanisch,
kein saisonales regionales Obst (Beeren fehlten völlig)
Kein zuckerfreies Müsli, Milch Alternativen nur auf Nachfrage
Absolut scheußlich schmeckender Espresso und Capuccino aus einem Standard Automaten

2026-06-08 • via Nuitee
H
Harnish • couple • gb
8
2026-06-07 • via Nuitee
O
omri • couple • il
10
2026-06-06 • via Nuitee
F
Frank • couple • de
6
Pros:

Exzellentes Bett

Cons:

Frühstück ging gar nicht

2026-06-06 • via Nuitee
T
Tracy • couple • gb
9
Fabulous stay
Pros:

The location of this hotel was excellent with many attractions within walking distance plus access to public transport on your doorstep. Our room was spacious, clean and comfortable and we really appreciated the late complimentary check out until 1PM. Breakfast was good with plenty of choice but with a few tweaks could have been excellent
Staff were helpful and professional at reception, at the bar and during breakfast

2026-06-05 • via Nuitee
A
Amati • couple • cz
10
2026-06-05 • via Nuitee
D
Dr. Dieter • couple • de
8
Beim nächsten mal, bringe ich Brötchen mit.
Pros:

Lage, gute Matratzen, ruhiges Zimmer. Schnelles Internet. Kaffee und Tee im Zimmer. Täglich eine Flasche Wasser.

Cons:

Schade dass die Qualität der Brötchen und des Brots beim Frühstück nicht gut ist. Sehr teurer Parkplatz. Kein Pool.

2026-06-05 • via Nuitee
J
James • solo_traveller • au
10
2026-06-05 • via Nuitee
R
robertsR159FD • Couples
10
Terrific hote
Pros:

I loved The Westin Grand Berlin. We spent a week there in May. I highly recommend it.
The location, rooms and staff especially Agnieszka T and Heiko Forster were terrific.
The breakfast was first class. I realized the first morning that they didn’t have something that I enjoyed and they went out of their way to make sure everything that I wanted (and the way I wanted it) was available daily.
I have a simple request every time we travel. I want to feel special.
Most hotels require a little prompting to know your expectations. This was the first hotel that I feel makes everyone feel special. The hotel was warm and elegant without being pretentious. If I had to describe the service and attributes I want in a hotel I wouldn’t go any further then describing The Westin Grand Berlin.
There are many hotels in Berlin. This is luxurious and accommodating for travelers. This is truly a five star hotel that treats you royally. It’s a Grand hotel and you will feel very special. It’s elegant and modern.
I personally want to thank everyone for making me feel so wonderful.
Please don’t change anything and I look forward to returning.

2026-06-04 • via Tripadvisor
M
Michael • couple • de
9
2026-06-04 • via Nuitee