Holiday Inn Columbia - Downtown by IHG

Hotels
•
Holiday Inn Hotels & Resorts
8.8 (611 reviews)
1233 Washington Street , Columbia , US
+1 803-205-4950

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Cleanliness
Location
Value for Money
Cons:
Service
Room Quality
Food and Beverage

Categories

Cleanliness
8.19
Mixed sentiments; while some reviews mention cleanliness positively, issues with odors and room readiness were noted.
Service
9.16
Service quality was negatively impacted by unprofessional behavior from staff, but some positive mentions of staff friendliness exist.
Location
9.7
Frequent positive mentions of the convenient and central location.
Room Quality
7.65
Complaints about small and cramped rooms were frequent.
Amenities
8.68
While amenities are generally acceptable, lack of free breakfast and parking issues were highlighted.
Value for Money
9.14
Great value for location, though some negative sentiments about extra parking fees.
Food and Beverage
8.19
Issues with the availability of food services, especially during holidays.
Overall Experience
9.66
Overall positive experience, with notable issues primarily concerning service and room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 01:23

Property Description

Convenient Location
Holiday Inn - Columbia - Downtown, an IHG Hotel is ideally located near major attractions such as Colonial Life Arena and EdVenture Children's Museum, making it the perfect choice for travelers wanting to explore the city.

Modern Amenities
Guests can enjoy a comfortable stay in air-conditioned rooms equipped with free WiFi, flat-screen TVs, and private bathrooms. Some rooms even offer stunning city views, a coffee machine, and a safety deposit box for convenience.

Business and Leisure Facilities
Whether guests are traveling for work or leisure, Holiday Inn - Columbia - Downtown, an IHG Hotel caters to all with its fitness center, on-site restaurant serving American dishes, a bar for cocktails, and a business center with fax and photocopying services.

Experience the best of Columbia at Holiday Inn - Columbia - Downtown, an IHG Hotel. Book now for a memorable stay!

Important information:

Please note that the hotel does not accept any 3rd Party Debit Cards, like Chime or Cash App. Only major banking cards will be required.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CAE

Location

Guest Reviews

8.8
Based on 611 reviews
Cleanliness: 8.19
Service: 9.16
Location: 9.7
Room Quality: 7.65
Amenities: 8.68
Value for Money: 9.14
Food and Beverage: 8.19
Overall Experience: 9.66
R
Renee • couple • us
10
2026-09-14 • via Nuitee
L
Laura • couple • us
10
Clean hotel in a great location. Close proximity to everything downtown! Staff were super!
Pros:

Very clean hotel, staff is helpful and nice. The location of this hotel was very close to our concert venue...within walking distance.

2026-09-13 • via Nuitee
A
Angie • extended_group • us
10
Great location but beware of parking
Pros:

The location was very convenient since my meetings were are the conference center. The beds were so comfortable & maid service was excellent. I love having a Kuerig in my room as well.

Cons:

The parking situation is terrible! If customers have to deal with that situation parking should be free. To charge for parking is wrong & my company does not reimburse for that so it cost me $60 out of my own pocket. Because of that, I will choose a different hotel for upcoming meetings.

2026-09-11 • via Nuitee
S
Stephen • couple • us
7
Okay
Pros:

We have stayed here before and we loved our room every time! This time we did not! It was a totally different room for one. Then for two I paid extra for a city view for and all we saw was a parking garage! Then on top of that the 5th floor! What!? How can you see the city on the 5th foor? We should have been 7 or 8!

2026-09-10 • via Nuitee
S
Shannon • couple • us
9
It was ok but will not stay there again scary area.
Pros:

Comfortable bed

Cons:

The location had expensive parking nightly and had to walk by trash dumps and homeless people to get to entrance of parking and to hotel with only one entrance to both. It was a long ally to car.

2026-09-08 • via Nuitee
D
Donald • couple • us
10
Great stay on USC football weekend
Pros:

Great Main St location and very nice staff

Cons:

Nothing

2026-09-07 • via Nuitee
K
Katie • couple • us
9
Pros:

The lady that helped with my breakfast was awesome and super nice.

Cons:

Water pressure wasn’t great for showers.

2026-09-04 • via Nuitee
K
Kelley • solo_traveller • us
7
Pros:

It was in the heart of Main Street

Cons:

I wish there had been a pool

2026-09-03 • via Nuitee
K
Kathryn • solo_traveller • us
9
2026-08-26 • via Nuitee
P
Peter • couple • gb
8
Clean and okay for the night
Pros:

Nice and clean,in the city

Cons:

All good

2026-08-26 • via Nuitee
D
Denisha • extended_group • us
5
Cons:

No complimentary breakfast, elevator didn’t work to parking garage. We had to walk up and down the stairs each time to go to the car. Also paying daily parking.

2026-08-23 • via Nuitee
A
alyse • extended_group • us
2
It was ok only great thing was location
Pros:

Location

Cons:

Air conditioner wasn’t working properly. It was very hot in our room. Toilet paper holder was broken. Not enough towels or wash cloths

2026-08-15 • via Nuitee
C
Clinton • family_with_children • us
8
Pros:

Breakfast was good, though a little slow on busy mornings. Room was comfortable and climate control worked well.

Cons:

I don't like being up-charged for everything - breakfast, parking, etc. Access to parking was also inconvenient.

2026-07-24 • via Nuitee
S
Summer Storm • couple • us
10
Pros:

Very clean, aesthetically pleasing and they had on site convenience store. Rooms are spacious clean and huge bathrooms. Loved our stay.

Cons:

N/A

2026-07-24 • via Nuitee
J
justintE5980GL • Solo travel
10
Perfect
Pros:

Olivia was amazing. Very knowledgeable

2026-06-28 • via Tripadvisor
S
Sechrist • solo_traveller • us
10
2026-06-22 • via Nuitee
M
Maxivel • couple • us
6
2026-06-19 • via Nuitee
P
partrick • family_with_children • us
8
Overall ok
Pros:

No breakfast
Toilet was broke
Parking is bad

Cons:

Parking

2026-06-19 • via Nuitee
R
Renee • extended_group • us
9
2026-05-26 • via Nuitee
C
cardia xavier • couple • br
10
Localização excelente
Pros:

A localização e perfeita

Cons:

Foi tif ótimo

2026-05-24 • via Nuitee