New Yorker by Lotte Hotels

Hotels
•
Wyndham Hotels & Resorts
7.8 (19964 reviews)
481 Eighth Avenue , New York , us

listing image 1
Show all photos
Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Cons:
Issues with cleanliness
Noise from the elevators
Missing amenities

Categories

Cleanliness
7.01
Some concerns raised about cleanliness such as black mold in the bathtub soap holder.
Service
8.48
Staff were consistently described as friendly and attentive, providing exceptional service.
Location
9.02
The hotel's location received high praise for being central and convenient.
Room Quality
7.47
Rooms were generally comfortable but some reported issues with size and noise.
Amenities
7
Missing basic amenities like a kettle for tea or coffee was noted by several reviews.
Value for Money
7.46
Some value concerns mentioned regarding costs of upgrades and breakfast.
Food and Beverage
8.01
Food service was praised, particularly the dining experiences at Tick Tock.
Overall Experience
7.98
Generally positive reviews indicated a satisfactory overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 10:53

Property Description

Luxurious Art-Deco High-Rise Hotel

Complimentary WiFi and Stunning Views
Indulge in modern comfort with complimentary WiFi and flat-screen TVs in every room at The New Yorker, A Wyndham Hotel. Upgrade to a suite for breathtaking views of the Empire State Building or the Hudson River.

Concierge Services and On-Site Amenities
Let us elevate your stay with our concierge services, assisting you with Broadway tickets, guided tours, and restaurant reservations. Additionally, enjoy our gift shop, business centre, and fitness centre during your visit.

Prime Location for Shopping and Entertainment
Located just steps away from Times Square and Herald Square, our hotel offers easy access to iconic landmarks and premier shopping destinations like Macy's flagship store.

Book your stay at The New Yorker, A Wyndham Hotel for an unforgettable experience in the heart of midtown Manhattan.

Important information:

Mandatory Resort Fee will be charged per night per accommodations at the time of check-in which include the following:
High-speed wireless internet connection (up to 4 devices)
Long distance and international in-room calling
Business center access
Fitness center access

Please note that the credit card used to make the reservation must be provided at check-in.

Please note, refrigerators and coffee makers are available upon request and additional fees may apply.

Please note, an additional fee may apply for mail and package handling.

This is a cashless hotel. Payments will be accepted by credit or debit card only.

If Breakfast package is purchase, it includes breakfast for only 2 guest

Smoking-free Policy and Sensor Notice - $500 penalty for in-room smoking

New Yorker by Lotte Hotels is committed to providing its guests and associates with a smoke free environment. Smoking tobacco, pipes, vapes, e-cigarets and marijuana is strictly prohibited within the hotel.

By booking through this website, you acknowledge that the hotel has installed smoking detection sensors in its rooms.

These sensors enable hotel management to respond to smoking events without disrupting your stay.

You hereby agree and consent to the use of such sensor in your room and acknowledge and agree that it is 100% privacy compliant and required by the hotel to ensure a smoke-free stay for all guests.

By acknowledging the foregoing, you agree to waive any future claims related to the presence of the sensor in a room you may book.

Tampering with the sensor is strictly prohibited.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: JFK

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and charges may be applicable.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

7.8
Based on 19964 reviews
Cleanliness: 7.01
Service: 8.48
Location: 9.02
Room Quality: 7.47
Amenities: 7
Value for Money: 7.46
Food and Beverage: 8.01
Overall Experience: 7.98
H
Hagans • couple • us
5
It was ok.
Pros:

Location

Cons:

After staying there numerous times all of a sudden there are no refrigerators in the rooms without paying an upcharge. Also for 2 people in one room the bed was small. It was never like this before. I also paid almost double from prior visits for better rooms.

2026-06-06 • via Nuitee
R
Rogério • extended_group • br
10
Foi muito boa atendeu as espectatuvas
Pros:

Hotel clássico de NY e com ótima localização

2026-06-06 • via Nuitee
I
Isabelle • couple • ca
9
retour dans l'histoire!
Pros:

art déco!

Cons:

on a dû payer pour entreposer nos valises le jour du départ. Jamais vu ça!

2026-06-06 • via Nuitee
G
Günter • family_with_children • de
8
Hotel ist empfehlenswert.
Pros:

Freundliches Personal. Zentrale Lage.

Cons:

Nichts

2026-06-06 • via Nuitee
D
Donna • extended_group • us
10
2026-06-06 • via Nuitee
A
Arman • solo_traveller • us
1
Cons:

They could not find my breakfast voucher when I checked in, asked me to come back in the morning and delayed giving it to me to the point I had to leave.

2026-06-06 • via Nuitee
R
Radhakrishnan • solo_traveller • in
7
Nice location and not value for money!
Pros:

Outstanding location! Heart of the NY city!

Cons:

Size of the room, facilities, high cost, charging money for safe keeping of the luggages!

2026-06-06 • via Nuitee
L
lee • solo_traveller • gb
9
2026-06-06 • via Nuitee
R
Rebecca • couple • gb
8
Historic New York place to stay!
Pros:

Art deco decor was so atmospheric! Views were wonderful and staff were super helpful and friendly ☺️

2026-06-06 • via Nuitee
Áine • extended_group • ie
10
The perfect play to stay in nyc especially if attending an event at MSG
Pros:

Location, size of rooms, comfort, food availability

Cons:

Nothing

2026-06-06 • via Nuitee
M
Maria • family_with_children • fi
8
Pros:

Sijainti on todella hyvä. Henkilökunta erittäin ystävällistä. Upeat näkymät huoneesta. Kaikki toimi hyvin.

Cons:

Parisängyt voisivat olla suurempia. WC hiukan vanhanaikainen, mutta kaikki toimi hyvin.

2026-06-06 • via Nuitee
D
Debra • solo_traveller • au
8
Pros:

The location.

2026-06-06 • via Nuitee
K
Karen • couple • au
8
Good value for money, rooms dated but clean and comfortable.
Pros:

Good location, lovely art deco feel. But clean and comfortable.

Cons:

Rooms are quite dated

2026-06-06 • via Nuitee
Z
Zulieka • family_with_children • gb
8
Lovely
Pros:

Location was perfect for sightseeing
Hotel was clean and comfortable

Cons:

Tiny bars of soap

2026-06-06 • via Nuitee
M
Mariano • extended_group • ar
7
Pros:

Muy lindo el hotel en general. Habitación cómoda

Cons:

La ducha alterna la temperatura permanentemente y no hay dispenser de agua fresca de cortesía

2026-06-06 • via Nuitee
Y
Yuki • extended_group • jp
8
Pros:

場所がよかった。
煙探知機はトラブルにならなかった。

Cons:

知っていたが荷物を預けるのにお金がかかった。
私の同僚は領収書をもらえていたが、両者共にbooking.com経由で支払いをしていたのにも関わらず、私を担当した受付の方は領収書はbooking.comからもらってくれの一点張りだった。もう一度ならんで同僚の方に聞いたら印刷してくれたので、受付うちの1人は態度は悪いと思った。

2026-06-06 • via Nuitee
C
Claudia • solo_traveller • de
8
Pros:

Das rießige Bett für jeden

Cons:

Loch in Fensterscheibe im Bad

2026-06-05 • via Nuitee
J
Jessica • couple • br
10
2026-06-05 • via Nuitee
A
Axel • couple • fr
9
2026-06-05 • via Nuitee
A
ANTONIA • solo_traveller • es
7
Pros:

Ubicación

Cons:

Tienen un servicio de recogida de paquetes dentro del mismo hotel y al ir a recogerlo , no lo encontraron y me quedé sin

2026-06-05 • via Nuitee