New Yorker by Lotte Hotels

Hotels
•
Wyndham Hotels & Resorts
7.8 (20000 reviews)
481 Eighth Avenue , New York , us
+1 212-971-0101

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
Heating
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Cons:
Issues with cleanliness
Noise from the elevators
Missing amenities

Categories

Cleanliness
7.01
Some concerns raised about cleanliness such as black mold in the bathtub soap holder.
Service
8.48
Staff were consistently described as friendly and attentive, providing exceptional service.
Location
9.02
The hotel's location received high praise for being central and convenient.
Room Quality
7.47
Rooms were generally comfortable but some reported issues with size and noise.
Amenities
7
Missing basic amenities like a kettle for tea or coffee was noted by several reviews.
Value for Money
7.46
Some value concerns mentioned regarding costs of upgrades and breakfast.
Food and Beverage
8.01
Food service was praised, particularly the dining experiences at Tick Tock.
Overall Experience
7.98
Generally positive reviews indicated a satisfactory overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 10:53

Property Description

Luxurious Art-Deco High-Rise Hotel

Complimentary WiFi and Stunning Views
Indulge in modern comfort with complimentary WiFi and flat-screen TVs in every room at The New Yorker, A Wyndham Hotel. Upgrade to a suite for breathtaking views of the Empire State Building or the Hudson River.

Concierge Services and On-Site Amenities
Let us elevate your stay with our concierge services, assisting you with Broadway tickets, guided tours, and restaurant reservations. Additionally, enjoy our gift shop, business centre, and fitness centre during your visit.

Prime Location for Shopping and Entertainment
Located just steps away from Times Square and Herald Square, our hotel offers easy access to iconic landmarks and premier shopping destinations like Macy's flagship store.

Book your stay at The New Yorker, A Wyndham Hotel for an unforgettable experience in the heart of midtown Manhattan.

Important information:

Mandatory Resort Fee will be charged per night per accommodations at the time of check-in which include the following:
High-speed wireless internet connection (up to 4 devices)
Long distance and international in-room calling
Business center access
Fitness center access

Please note that the credit card used to make the reservation must be provided at check-in.

Please note, refrigerators and coffee makers are available upon request and additional fees may apply.

Please note, an additional fee may apply for mail and package handling.

This is a cashless hotel. Payments will be accepted by credit or debit card only.

If Breakfast package is purchase, it includes breakfast for only 2 guest

Smoking-free Policy and Sensor Notice - $500 penalty for in-room smoking

New Yorker by Lotte Hotels is committed to providing its guests and associates with a smoke free environment. Smoking tobacco, pipes, vapes, e-cigarets and marijuana is strictly prohibited within the hotel.

By booking through this website, you acknowledge that the hotel has installed smoking detection sensors in its rooms.

These sensors enable hotel management to respond to smoking events without disrupting your stay.

You hereby agree and consent to the use of such sensor in your room and acknowledge and agree that it is 100% privacy compliant and required by the hotel to ensure a smoke-free stay for all guests.

By acknowledging the foregoing, you agree to waive any future claims related to the presence of the sensor in a room you may book.

Tampering with the sensor is strictly prohibited.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: JFK

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and charges may be applicable.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

7.8
Based on 20000 reviews
Cleanliness: 7.01
Service: 8.48
Location: 9.02
Room Quality: 7.47
Amenities: 7
Value for Money: 7.46
Food and Beverage: 8.01
Overall Experience: 7.98
G
Guillermo Mignola • solo_traveller • ar
6
Pros:

La ubicación es excelente.

Cons:

El hotel es viejo y se nota mucho. Las camas son chicas. No tiene heladera frigobar en la habitación.

2026-07-25 • via Nuitee
P
Paula • solo_traveller • hr
7
2026-07-25 • via Nuitee
E
Edvige • couple • it
5
2026-07-25 • via Nuitee
K
Kenneth • extended_group • gb
2
2026-07-25 • via Nuitee
M
Marija • couple • lv
8
2026-07-25 • via Nuitee
G
Guillermo • solo_traveller • ar
7
Pros:

Ubicacion

Cons:

Habitacion pequeña y sin servicios

2026-07-25 • via Nuitee
L
Lisa • couple • de
10
2026-07-25 • via Nuitee
K
Kurt • couple • mt
10
2026-07-25 • via Nuitee
R
Ricardo • family_with_children • br
8
Cons:

O cafe da manhã, que fala que está incluso, é apenas um café com muffin.

2026-07-25 • via Nuitee
D
Dorde • solo_traveller • ae
9
Loved out stay in Nikola Tesla hotel
Pros:

We booked this hotel in particular because we are from Serbia and we wanted to stay in the hotel where Nikola Tesla lived. So it holds some sentimental component to us.
It was next to our station, so traveling through city with bulky luggage was avoided. That's a big plus. When we checked in I asked the staff if I could get an open view and because it was available he was able to accommodate our wish. That's nice.
Generally hotel is clean and well positioned, metro, train and busses are literally downstairs.

Cons:

It's probably an American thing, but never else in the world I had to pay for leaving my luggage for keeping after the checkout. 5USD per bag... Ouch.

2026-07-25 • via Nuitee
T
Troels Vestergård • family_with_children • dk
8
alt i alt et ok hotel, helt klart beliggenheden og den samlede opblevelse af stedet tæller til forde
Pros:

Ingen morgenmad på hotel derfor ingen anmeldelse, super god beliggenhed , ret fantastisk at bo på et art deko hotel.

Cons:

F.eks.gulvtætter har set bedte dage, lidt meget patina på gange.

2026-07-25 • via Nuitee
J
Jacqueline • family_with_children • nl
8
Prima verblijf in een grote stad als New York
Pros:

De lokatie.

Cons:

Het is een oud hotel

2026-07-25 • via Nuitee
T
Thomas • solo_traveller • gb
10
Pros:

Best location
And my daughter was staying there too as cabin crew

2026-07-24 • via Nuitee
L
Luis • family_with_children • es
8
Pros:

Ubicación
Desayuno
Edificio muy bonito

2026-07-24 • via Nuitee
M
M • solo_traveller • nl
9
2026-07-24 • via Nuitee
K
Kay • couple • de
10
Pros:

Lage Top

2026-07-24 • via Nuitee
N
Nebojsa • solo_traveller • ba
10
2026-07-24 • via Nuitee
K
Kay • couple • de
10
2026-07-24 • via Nuitee
S
Sunny • solo_traveller • in
7
Pros:

The location. Best it could be.
The prices though not cheap, were cheaper than the other brands of hotels.
Reception area looks lovely.

Cons:

I had an issue with water dripping from AC around 10.30 pm. I tried multiple times to contact hotel staff, no one responded.

The fittings and everything in the room and bathroom are very dated. So they really need to renovate but I am pretty sure they won't as they get their business.

Also charging $5 to store bags is just a money grab. Even the bigger hotel brands do not charge for this in NYC.

2026-07-24 • via Nuitee
Q
qi • couple • cn
10
2026-07-24 • via Nuitee