New Yorker by Lotte Hotels

Hotels
7.8 (20000 reviews)
481 Eighth Avenue , New York , US
+1 212-971-0101

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
Heating
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Cons:
Issues with cleanliness
Noise from the elevators
Missing amenities

Categories

Cleanliness
7.01
Some concerns raised about cleanliness such as black mold in the bathtub soap holder.
Service
8.48
Staff were consistently described as friendly and attentive, providing exceptional service.
Location
9.02
The hotel's location received high praise for being central and convenient.
Room Quality
7.47
Rooms were generally comfortable but some reported issues with size and noise.
Amenities
7
Missing basic amenities like a kettle for tea or coffee was noted by several reviews.
Value for Money
7.46
Some value concerns mentioned regarding costs of upgrades and breakfast.
Food and Beverage
8.01
Food service was praised, particularly the dining experiences at Tick Tock.
Overall Experience
7.98
Generally positive reviews indicated a satisfactory overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 10:53

Property Description

Luxurious Art-Deco High-Rise Hotel

Complimentary WiFi and Stunning Views
Indulge in modern comfort with complimentary WiFi and flat-screen TVs in every room at The New Yorker, A Wyndham Hotel. Upgrade to a suite for breathtaking views of the Empire State Building or the Hudson River.

Concierge Services and On-Site Amenities
Let us elevate your stay with our concierge services, assisting you with Broadway tickets, guided tours, and restaurant reservations. Additionally, enjoy our gift shop, business centre, and fitness centre during your visit.

Prime Location for Shopping and Entertainment
Located just steps away from Times Square and Herald Square, our hotel offers easy access to iconic landmarks and premier shopping destinations like Macy's flagship store.

Book your stay at The New Yorker, A Wyndham Hotel for an unforgettable experience in the heart of midtown Manhattan.

Important information:

Mandatory Resort Fee will be charged per night per accommodations at the time of check-in which include the following:
High-speed wireless internet connection (up to 4 devices)
Long distance and international in-room calling
Business center access
Fitness center access

Please note that the credit card used to make the reservation must be provided at check-in.

Please note, refrigerators and coffee makers are available upon request and additional fees may apply.

Please note, an additional fee may apply for mail and package handling.

This is a cashless hotel. Payments will be accepted by credit or debit card only.

If Breakfast package is purchase, it includes breakfast for only 2 guest

Smoking-free Policy and Sensor Notice - $500 penalty for in-room smoking

New Yorker by Lotte Hotels is committed to providing its guests and associates with a smoke free environment. Smoking tobacco, pipes, vapes, e-cigarets and marijuana is strictly prohibited within the hotel.

By booking through this website, you acknowledge that the hotel has installed smoking detection sensors in its rooms.

These sensors enable hotel management to respond to smoking events without disrupting your stay.

You hereby agree and consent to the use of such sensor in your room and acknowledge and agree that it is 100% privacy compliant and required by the hotel to ensure a smoke-free stay for all guests.

By acknowledging the foregoing, you agree to waive any future claims related to the presence of the sensor in a room you may book.

Tampering with the sensor is strictly prohibited.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: JFK

Location

Guest Reviews

7.8
Based on 20000 reviews
Cleanliness: 7.01
Service: 8.48
Location: 9.02
Room Quality: 7.47
Amenities: 7
Value for Money: 7.46
Food and Beverage: 8.01
Overall Experience: 7.98
S
Swoyer • solo_traveller • us
10
2026-09-12 • via Nuitee
H
Hannah • extended_group • au
7
Very nice.
Pros:

Staff were friendly, location was pretty central to places.

Cons:

Had to get the doona cover and sheets cleaned as soon as we walked in as there was some staining, it was covered by the brown foot blanket. But staff were onto it right away and fixed it instantly. The rooms were very deceiving in size compared to the photos, photos looked way bigger but the room was tiny especially for 4 people.

2026-09-12 • via Nuitee
G
Gustavo • solo_traveller • ar
8
2026-09-12 • via Nuitee
R
Roberto • couple • do
8
Amazing location, old building/facilities, yet clean
Pros:

Location

Cons:

Facilities seem old

2026-09-12 • via Nuitee
S
Swoyer • couple • us
9
2026-09-12 • via Nuitee
M
Marco • solo_traveller • it
9
2026-09-12 • via Nuitee
M
Michelle • extended_group • us
7
2026-09-12 • via Nuitee
R
Roberto • extended_group • mx
8
La mejor ubicación de Midwest y estaciones de metro y LIRR muy cerca del Hotel
Pros:

Nos gustó mucho la ubicación del Hotel a unas cuadras de Times Square, el check in fue rápido y eficiente, nos tocó buena vista desde la habitación y no se escuchaba ruido. Los de seguridad del hotel muy amables m

Cons:

tal vez el tamaño del baño y de la habitación, pero poco relevante para estar la mayor parte del tiempo fuera del hotel.

2026-09-12 • via Nuitee
P
Paulina • couple • cr
10
Excellent location to visit NYC for the first time !
Pros:

Location and friendly staff was the most

Cons:

All good

2026-09-12 • via Nuitee
Y
Yessica Lucia • solo_traveller • mx
10
Pros:

Muy buena ubicación y trato amable

Cons:

Es un hotel muy antiguo y se nota en los baños principalmente

2026-09-12 • via Nuitee
D
Daniele • solo_traveller • it
8
Pros:

The position,at front of Empire State Building,the History of Hotel and the clean of Room!

Cons:

Nothing!

2026-09-12 • via Nuitee
N
Nkeiruka • couple • us
3
2026-09-12 • via Nuitee
L
ledson • family_with_children • br
10
Maravilhosa
Pros:

Tudo foi maravilhoso

Cons:

Nada . Gostei de tudo

2026-09-12 • via Nuitee
D
DANIELA • solo_traveller • it
6
Non è un 4 stelle
Pros:

La posizione e la pulizia

Cons:

La struttura

2026-09-11 • via Nuitee
M
Mahdar • solo_traveller • ma
10
2026-09-11 • via Nuitee
A
Aileen • couple • us
10
2026-09-11 • via Nuitee
R
Ruta • couple • lt
10
Great stay in a perfect location with friendly staff and good value for money.
Pros:

Great location in the heart of Manhattan, very close to the subway and within easy reach of all the main attractions. The staff were very friendly and welcoming, the room was clean with a beautiful view, and housekeeping did a great job throughout our stay. Overall, great value for money!

Cons:

The hotel is a little dated and some of the furniture could use an update, but it also gives the place a certain charm and didn’t affect our stay.

2026-09-11 • via Nuitee
A
Amir • solo_traveller • il
10
Pros:

מיקום מעליות מהירות נקיון סדר מלון סופר אייקוני

Cons:

אין מקרר בחדר
.
אבל יש קרח בחלק מהקומות

2026-09-11 • via Nuitee
B
Brigida • extended_group • it
6
Pros:

La vista sopra ogni cosa😍

Cons:

Il bagno troppo datato

2026-09-11 • via Nuitee
N
Noemi • couple • es
8
Perfecto para alojarse tus días de turismo en NY
Pros:

La ubicación es lo mejor, a 10 minutos de times square
La habitación confortable
En general el alojamiento para la relación calidad precio está bastante bien

Cons:

La ducha es mejorable, no tiene alcachofa y es un poco complicado ducharse
La caja fuerte estaba rota
No tiene neverita para guardar bebidas y mantenerlas frescas

2026-09-11 • via Nuitee