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Facilities
Property facilities
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Fitness facilities (surcharge)
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Parking
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Restaurant
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Room service
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Terrace
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Family rooms
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Pets allowed
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Facilities for disabled guests
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Ironing service
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Car hire
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Massage services
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Private check-in/check-out
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Shuttle service (additional charge)
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Concierge service
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Wheelchair accessible
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Allergy-free room
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Kid meals
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Lower bathroom sink
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Fruits
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Pet bowls
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Personal trainer
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Thermometers for guests provided by property
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Key card access
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Happy hour
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Pool sun loungers
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Wine release events
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Reception hall
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Exercise/lap pool
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Secured parking
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Garage
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Swimming nearby
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Bicycle-friendly property
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Vegetarian menu options available
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Bulk dispenser for toiletries
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Accessible shuttle
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No accessible shuttle
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Accessible train station shuttle
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No accessible train station shuttle
Review Highlights
Categories
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Property Description
Luxurious 5-Star Stay in the Heart of São Paulo
Exceptional Amenities: Enjoy an outdoor pool, 24-hour fitness center, and business center during your stay. Free Wi-Fi is available throughout the hotel for your convenience.
Culinary Delights: Indulge in local and international cuisine at Tarsila Restaurant, complemented by a special wine selection. Unwind with a drink at Godet Bar for a perfect evening.
Convenience at Your Fingertips: Benefit from airport transfers, valet parking, concierge services, and laundry facilities. Explore nearby attractions like Trianon Park and MASP with ease.
Book now for an unforgettable experience at InterContinental São Paulo.
Please note that the valet parking is subject to a surcharge. Please contact the property for further details.
Please note that the airport transfer service must be requested in advance.
Please note that the reception can provide bikes, iPads and umbrellas to the guests, upon previous request. Please contact the property for further information.
Please note that all room categories with "Club Lounge Access" include access to the Club Lounge, a private space on the 20th floor that offers breakfast, afternoon tea and a Happy Hour. Guests can have access to a meeting room for 8 people and a business center with computers and iPads.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Managed by a private host
Property Policies
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Pets
Pets are allowed on request. Charges may be applicable.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 11 years old stay for free when using an existing bed.
You haven't added any cots.
You haven't added any extra beds. -
Groups
When booking more than 6 rooms, different policies and additional supplements may apply.
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Internet
WiFi is available in the hotel rooms and is free of charge.
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Parking
Public parking is possible on site (reservation is not needed) and costs BRL 50 per day.
Location
Guest Reviews
El cuarto , y el lobby así como la buena disposición de la recepción
El edificio es algo antiguo
This hotel provided us a terrific experience. The staff from top to bottom were warm, accommodating and made the stay enjoyable. It was as if they could not go far enough to please us. If you want to be near Paulista Avenue, this is a great location. We will definitely stay here again!
La ubicación
Pedi en la reserva gluten free y no había opciones en la mesa, incluso me pasó haberme servido una comida marcada como Gluten Free y no lo era. Por suerte la gerente se dio cuenta y me aviso.
Check in was professional and smooth and we were assigned an upgraded room upon our early arrival. We had set up a tour through Viator so being in a room was a great help. The Lounge area was nice and the young gentleman there earlier was professional. Came back from tour went to our room. Came down to eat and Chelo was very friendly and helpful with us getting our meals. The service was great 👍🏻 with Chelo and his assistant. The food was good and we had few drinks. It was a very long day. We were well taken care of our whole time at the Intercontinental, Sao Paulo. Thank you so much..
Location and accessibility
They could provide free parking for hotel guests.
الThe hospitality here is fantastic-everyone is incredibly friendly, and the hotel itself is beautiful. I arrived early in the morning for a business trip and was upgraded to a suite, complete with a lovely card and sweets in my room.
I especially enjoyed the lounge; Alejandro is one of the kindest and most generous people l've ever met. He taught me how to make caipirinhas and is an amazing host and ambassador. The location is wonderful, and l've felt safe and secure throughout my stay.
I had one problem during my stay but Renata, concierge did her best to correct it.
In this case, never requested laundry service- did not complete a request form, and my clothes were not placed in the hotel's laundry bag. One evening | returned to my room to find my personal laundry bag missing, which caused me to panic since I'm traveling on to two more countries with only a carry-on. I called the front desk at midnight and was told to call back in the morning. The following morning, my laundry was returned to my room. This was a minor incident and I believe that the room attendant was just trying to do her best and Renata, the concierge apologised. I want to thank the entire team because I had a very nice stay and would stay here again if I was in São Paulo!
الهه
Profile
The hospitality here is fantastic-everyone is incredibly friendly, and the hotel itself is beautiful. I arrived early in the morning for a business trip and was upgraded to a suite, complete with a lovely card and sweets in my room. I especially enjoyed the lounge; Alejandro is one of the kindest and most generous people l've ever met. He taught me how to make caipirinhas and is an amazing host and ambassador. The location is wonderful, and l've felt safe and secure throughout my stay.
The only issue I experienced was with the laundry service. I never requested laundry service- did not complete a request form, and my clothes were not placed in the hotel's laundry bag. One evening | returned to my room to find my personal laundry bag missing, which caused me to panic since I'm traveling on to two more countries with only a carry-on. I called the front desk at midnight and was told to call back in the morning. I would have preferred that my laundry be hand washed or dry cleaned The following morning, my laundry was delivered and this was a minor inconvenience.
El desayuno es rico y variado, hay opciones para todos los gustos. A pesar de estar en una zona muy movida, por las noches es silencioso y agradable.
Las instalaciones son viejas y se ven desgastadas.
Our recent stay at InterContinental São Paulo was truly memorable, especially thanks to the exceptional team at the Club Lounge.
We would like to sincerely thank Alejandro, Vinicius, Vitoria, and Renata for their outstanding hospitality.
Alejandro was particularly warm and attentive. Knowing that we would continue our journey to Rio de Janeiro — including staying at the Fairmont Rio, where he had previously worked — he generously shared valuable recommendations for attractions and restaurants. During our stay, he and the team arranged a beautifully thoughtful birthday setup in our room, including balloons, a personalized card, printed photos, and a cake. It created a deeply meaningful celebration for my mother and me, and we will always treasure those memories.
Vinicius also deserves special recognition for his dedication behind the bar. His cocktails were crafted with great care and creativity — from delicate lemon and passion fruit carvings to balanced flavors that elevated the lounge experience.
We were also grateful for the early check-in and the comfortable room arrangement provided upon arrival.
There were minor issues in the room — such as a slightly malfunctioning bathroom curtain and a corridor door without a stopper, which unfortunately caused my mother to be lightly hit twice. However, these were small imperfections in an otherwise excellent stay, and they did not overshadow the warmth and professionalism of the team.
Overall, this was a stay defined by people, not just property. Thank you again to the entire team for making our celebration so special.
Tudo ótimo ! Pedimos um drink que não tinha no cardápio e prontamente o garçom nos atendeu e pediu para fazer….. super atencioso
Nada
The hotel was okay.
The shower head was not screwed into the wall properly, the room didn't really have anywhere to leave my shoes, there were not enough shelves to store clothes in groups.
Arlan was amazing - great breakfast service and overall excellent experience.
Well located
Needs renovations
I have been to this great hotel a few times since 2019. This time I stayed a bit longer.
My rooms was absolutely stunning, spacious, and a very comfy bed with a beautiful view to Almeida Santos and a could see Avenida paulista though.
The pool is nice and there’s staff for a few hours to do the service but you can order things on the phone.
The gym is fantastic, very clean and good environment.
I’d like to point out the impeccable service from all the staff:
From breakfast has a great service provide by Mariano, Arlan, Erivelton , Fernando and
Raimundo. This team shows a great potencial of what is costumer service. High skills and gentle communication. I think the hotel should be proud of this dream team.
At the Bar the staff Cello and Gustavo always smiling and prepare delicious drinks 🍸 and order the best food from the restaurant
Raquel one of the housekeeper very polite and great service in my room.
I hope this review can reach every single name that I have mentioned.
I’ll be back soon. Thanks 😊
Firstly, it’s an absolutely beautiful property. One of the nicest rooms I have ever stayed in. As a frequent traveler, you notice the little things that make your room more comfortable. They nailed every detail.
Secondly, the Staff is unceasingly, friendly and helpful. They learned recognize me very quickly and would always greet me as I walked through the lobby.
Thirdly, the breakfast buffet was excellent. Lots of choices, nice presentation and the coffee was especially good.
位置，服务，早餐，卫生
无
Service at the bar was exceptional Chelo, absolutely made our New Year’s Eve, after a reservation got cancelled at another restaurant he did an incredible job making us at home and exceed at every point. Thank you so much chelo!
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