Flag Hotel Santarém

Hotels
7.1 (811 reviews)
A1 Km 84 Área De Serviço Santarém , Pernes , PT
+351 243 440 302

listing image 1
Show all photos
Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Heating
Terrace
See all facilities

Review Highlights

Pros:
Good service
Adequate breakfast options
Quiet environment
Cons:
Cleanliness issues
Outdated facilities
Inconvenient location

Categories

Cleanliness
4.68
Multiple reviews mention significant cleanliness issues, including dirty rooms and bathrooms.
Service
8.65
Several reviews praise the staff and their service, although some report issues with service quality.
Location
6.69
Mixed sentiments about location; some found it inconvenient while others appreciated the setting.
Room Quality
5.64
Several comments indicate that rooms are outdated or in need of maintenance.
Amenities
7.67
Amenities received mixed reviews; some positive comments on the breakfast and pool, while others noted issues.
Value for Money
8.13
Some guests felt that the hotel did not meet their expectations given the price paid.
Food and Beverage
7.68
Breakfast was mentioned positively, but overall food services received mixed reviews.
Overall Experience
7.65
General experience was mixed but slightly above average due to decent aspects outweighing the negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 08:15

Property Description

Outdoor Pool and Large Garden

Flag Hotel Santarém boasts an inviting outdoor pool and a spacious garden, perfect for guests to unwind and soak up the sun during their stay.

Business and Function Facilities

For those traveling for work or hosting an event, the hotel offers convenient business and function facilities to cater to all professional needs.

Convenient Location for Day Trips

Located near Torres Novas and its medieval castle, Flag Hotel Santarém is an ideal starting point for exploring historic sites and embarking on memorable day trips.

Book your stay at Flag Hotel Santarém now and experience a perfect blend of relaxation and convenience during your visit!

Important information:

If you expect to arrive outside check-in hours, please inform the property in advance.

Children up to 6 years old have free breakfast.

When booking more than 4 rooms, different payment and cancelation policies may apply. After the reservation, the Hotel will contact guests with more information.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.1
Based on 811 reviews
Cleanliness: 4.68
Service: 8.65
Location: 6.69
Room Quality: 5.64
Amenities: 7.67
Value for Money: 8.13
Food and Beverage: 7.68
Overall Experience: 7.65
I
Ivan • couple • rs
10
Pros:

Dorucak je skroman ali svež i kvalitetan, sobe uredne, osoblje ljubazno i dobar parking

2026-10-23 • via Nuitee
H
H. • couple • nl
7
Het hotel was goed. Wij waren op doorreis en hadden de locatie en omgeving ook zo verwacht.
Pros:

Ontbijt was heerlijk en uitgebreid!

2026-10-23 • via Nuitee
A
Antonio • extended_group • pt
7
Pros:

Pequeno almoço muito bom

Cons:

TV no quarto funcionava mal

2026-10-14 • via Nuitee
A
Ana • solo_traveller • pt
6
2026-10-12 • via Nuitee
M
Miguel • solo_traveller • pt
5
2026-10-12 • via Nuitee
M
Monteiro • solo_traveller • pt
10
Pros:

De tudo desde funcionários a limpeza ao pequeno almoço e sempre tudo optimo

2026-10-09 • via Nuitee
M
Mario • couple • bg
8
2026-10-08 • via Nuitee
C
Celestino • solo_traveller • pt
9
Pros:

Localização.

Cons:

Falta manutenção exterior.

2026-09-19 • via Nuitee
A
Ana • solo_traveller • pt
8
2026-09-18 • via Nuitee
S
Susana • solo_traveller • pt
10
2026-09-17 • via Nuitee
N
Natalia • solo_traveller • fr
7
Un peu loin de Santarém tout de même...
Pros:

Dans l'ensemble, l'hôtel était propre et agréable. Le jardin avec piscine est un plus mais attention au temps de séjour car le ticket d'autoroute n'est valide que 12h. La salle de bain était un peu vieillotte et mériterait un petit rafraîchissement. Petit-déjeuner varié et bien fourni. Pour un séjour étape d'une nuit convient parfaitement !

Cons:

Le bruit des voitures sur autoroute... je n'avais pas vu que l'hôtel était sur une aire de repos et notre chambre était côté "rue". Il faut demander une chambre côté jardin !

2026-09-15 • via Nuitee
R
Rui • solo_traveller • pt
7
Pros:

Bom atendimento e simplicidade

Cons:

Falta de iluminação no exterior do quarto e a piscina, apesar de ter água cristalina, está um pouco degradada e o chuveiro está desativado.

2026-09-15 • via Nuitee
V
Vanessa • couple • pt
8
2026-09-14 • via Nuitee
M
Mota • couple • pt
8
2026-09-13 • via Nuitee
F
Fabio • solo_traveller • pt
10
5star staff and great relax
Pros:

Best check-in and staff, Mila was really helpfull and promptly showed us the swimming pool and we have a really great and relaxed evening and stay.

2026-09-13 • via Nuitee
M
mayala • solo_traveller • be
8
2026-09-11 • via Nuitee
J
José • couple • pt
5
.
Pros:

Bom

Cons:

Higiene do quarto.

2026-09-10 • via Nuitee
F
Fonseca • solo_traveller • pt
1
Enganam pessoas com fotos atrativas
Cons:

Perdi 191€ porque ao chegar ao local desisti, as fotos nada tinham a ver com.o espaço em si fui enganada deviam verificar isso, piscina mínima, não sei se voltarei a reservar mais alguma estadia através do Booking lamentável como se perde dinheiro.

2026-09-08 • via Nuitee
M
Manuel • solo_traveller • es
8
2026-09-08 • via Nuitee
A
ana • extended_group • pt
5
2026-09-07 • via Nuitee