Flag Hotel Santarém

Hotels
7.1 (789 reviews)
A1 Km 84 Área De Serviço Santarém , Pernes , pt

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Heating
Terrace
See all facilities

Review Highlights

Pros:
Good service
Adequate breakfast options
Quiet environment
Cons:
Cleanliness issues
Outdated facilities
Inconvenient location

Categories

Cleanliness
4.68
Multiple reviews mention significant cleanliness issues, including dirty rooms and bathrooms.
Service
8.65
Several reviews praise the staff and their service, although some report issues with service quality.
Location
6.69
Mixed sentiments about location; some found it inconvenient while others appreciated the setting.
Room Quality
5.64
Several comments indicate that rooms are outdated or in need of maintenance.
Amenities
7.67
Amenities received mixed reviews; some positive comments on the breakfast and pool, while others noted issues.
Value for Money
8.13
Some guests felt that the hotel did not meet their expectations given the price paid.
Food and Beverage
7.68
Breakfast was mentioned positively, but overall food services received mixed reviews.
Overall Experience
7.65
General experience was mixed but slightly above average due to decent aspects outweighing the negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 08:15

Property Description

Outdoor Pool and Large Garden

Flag Hotel Santarém boasts an inviting outdoor pool and a spacious garden, perfect for guests to unwind and soak up the sun during their stay.

Business and Function Facilities

For those traveling for work or hosting an event, the hotel offers convenient business and function facilities to cater to all professional needs.

Convenient Location for Day Trips

Located near Torres Novas and its medieval castle, Flag Hotel Santarém is an ideal starting point for exploring historic sites and embarking on memorable day trips.

Book your stay at Flag Hotel Santarém now and experience a perfect blend of relaxation and convenience during your visit!

Important information:

If you expect to arrive outside check-in hours, please inform the property in advance.

Children up to 6 years old have free breakfast.

When booking more than 4 rooms, different payment and cancelation policies may apply. After the reservation, the Hotel will contact guests with more information.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    People no matter the age stay for € 15 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.1
Based on 789 reviews
Cleanliness: 4.68
Service: 8.65
Location: 6.69
Room Quality: 5.64
Amenities: 7.67
Value for Money: 8.13
Food and Beverage: 7.68
Overall Experience: 7.65
J
Joao Ricardo solo_traveller br
6
Conveniente apenas para viajantes que vão passar a noite e seguir a viagem.
Pros:

É um hotel de estrada, está na A1 no sentido de Lisboa. Bom para viajantes passarem a noite.

Cons:

Não consegui tomar um banho quando acordei de manhã para seguir viagem. O motivo foi que só ligar a ducha a água não descia e foi acumulando com sujeiras e um cheiro insuportável de esgoto. Inundou toda a casa de banho.

2026-07-04 via Nuitee
D
Diogo solo_traveller pt
8
Pros:

Do staff

Cons:

Da almofada muito alta, da qualidade dos quartos ficou um pouco a desejar em relação às fotos.

2026-06-28 via Nuitee
N
Nélia extended_group pt
8
2026-06-21 via Nuitee
A
Alves solo_traveller pt
7
2026-06-18 via Nuitee
R
Rui solo_traveller pt
6
2026-06-18 via Nuitee
M
Marcelino couple pt
10
2026-06-14 via Nuitee
R
Rui couple pt
8
2026-06-14 via Nuitee
F
Figueira solo_traveller pt
6
2026-06-01 via Nuitee
N
Nuno solo_traveller pt
4
2026-05-30 via Nuitee
D
David solo_traveller pt
2
Para encerrar.
Pros:

De nada.

Cons:

A TV não tinha comando.
O hotel está velho e desleixado.

2026-05-29 via Nuitee
G
Gonçalo solo_traveller pt
8
Bom hotel para 1/2 noites
Pros:

Bom preço qualidade e bom para viagens de trabalho

Cons:

Estavam 30 graus e a piscina não estava operacional (29/05/2026), acho que podiam ativar a mesma mais cedo

Local perto da autoestrado com algum barulho de fundo

2026-05-29 via Nuitee
F
Filipe family_with_children pt
7
2026-05-19 via Nuitee
A
André couple pt
5
Pros:

Pequeno-almoço era bem composto

Cons:

Limpesa do quarto e o colção que parecia pedra

2026-05-18 via Nuitee
A
Armando Jorge solo_traveller es
8
2026-05-18 via Nuitee
A
AC solo_traveller pt
7
2026-05-17 via Nuitee
R
Ricardo solo_traveller pt
8
Pros:

Pequeno almoço
Preço

Cons:

Acesso

2026-05-17 via Nuitee
C
Correia solo_traveller pt
9
Cons:

Pequeno almoco sem reposicao

2026-05-13 via Nuitee
D
David Jorge couple pt
8
Pros:

Nada a apontar. Na qualidade da avaliação do staff é impossível classificar porque não se vê ninguém.

Cons:

Nada a apontar

2026-05-13 via Nuitee
T
Tiago extended_group pt
5
Pros:

Pequeno almoço

2026-05-10 via Nuitee
P
Pereira solo_traveller pt
8
2026-05-09 via Nuitee