Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Very friendly and professional staff
Excellent, varied breakfast
Great location near train station and Nasyp area
Family/kid-friendly amenities (playroom, kids activities)
Clean rooms and daily housekeeping
Cons:
Room issues: small rooms/bathrooms and occasional damp odor
Air conditioning problems and non-opening windows in some rooms
Restaurant understaffed at times — slow service and occasional cold meals
Sofa bed in family room reported as poor
Leaking shower screen in some rooms

Categories

Cleanliness
9
Consistently described as clean with daily housekeeping; a few guests noted a damp/musty odor in one room but overall cleanliness praised.
Service
9.2
Staff repeatedly described as very friendly, professional and welcoming; reception and housekeeping praised. Some understaffing in the restaurant led to slower meal service at times.
Location
9.4
Excellent location — close to the train station, Nasyp area (many bars/restaurants) and within a 15–20 minute walk to the historic centre; transport links and surroundings praised.
Room Quality
7.5
Mixed room feedback: comfortable beds but many rooms are small with small bathrooms; issues reported with air-conditioning (blowing hot air), inability to open windows, occasional damp smell, leaking shower screen and a subpar sofa bed in family room.
Amenities
9
Good on-site amenities: playroom for children, water dispensers/saturators on floors, well-equipped rooms (kettle, iron), kids activities and a stocked lobby bar; one report of a faulty hairdryer but otherwise well provisioned.
Value for Money
9
Guests highlighted good value—comfortable Novotel standard, plentiful breakfast and nearby inexpensive dining options in the Nasyp area.
Food and Beverage
9
Breakfast repeatedly described as excellent, varied and possibly the best some guests have had; restaurant food quality praised though service could be slow/understaffed and meals occasionally arrived cold.
Overall Experience
9.1
Generally very positive stays with many guests recommending the hotel and planning to return; family-friendly with strong breakfast and service, tempered by room-size/aircon and occasional restaurant service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:06

Property Description

Modern Design and Unique Atmosphere
Novotel Wroclaw Centrum, situated in the heart of Wrocław, offers a modern design and a unique atmosphere that sets it apart. The dedicated staff ensures a memorable stay for every guest, making it a perfect choice for both business and leisure travelers.

Convenient Amenities
Each room at the hotel is equipped with air conditioning, free WiFi, and a flat-screen TV for utmost comfort. Guests can also enjoy a relaxing time in the fitness room and sauna, or unwind at the on-site NOVO2 lounge-bar. Additionally, certain rooms feature a cozy seating area, providing extra convenience.

Family-Friendly Features
Families traveling with children will appreciate the indoor play area available at Novotel Wrocław Centrum. Moreover, the hotel offers a conference centre for business events and 2 paid car parks for added convenience.

Book your stay at Novotel Wroclaw Centrum now and experience the perfect blend of modern comfort and excellent service.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: WRO

Location

Property Accessibility

Total Disability Score: 7.14
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.9
Based on 3331 reviews
Cleanliness: 9
Service: 9.2
Location: 9.4
Room Quality: 7.5
Amenities: 9
Value for Money: 9
Food and Beverage: 9
Overall Experience: 9.1
V
Veronica • family_with_children • de
10
2026-10-31 • via Nuitee
K
Kevin • family_with_children • ie
8
Lovely stay in Wroclaw
Pros:

Staff were very friendly and the food was good. Breakfast had a great selection and the restaurant menu was varied. Great location for the train station and Aqua Park. The Nasyp area is 5 mins walk from hotel and has over 40 bars/restaurants at great prices! I have stayed in Novotels in other countries and this hotel lives up to the quality and comfort of the chain.

Cons:

The restaurant was a little bit understaffed. Meals took ages to come out and sometimes cold even though the quality of the food was great. But I cannot fault the staff. Friendly smiles always even though they were kept very busy at times. Rooms were very hot and the aircon didn't work. Just blew hot air even after housekeeping looked at it. You couldn't open the window.

2026-10-31 • via Nuitee
P
Piotr • solo_traveller • pl
8
2026-10-30 • via Nuitee
S
Sabina • family_with_children • cz
10
Doporučuji
Pros:

Nejlepší snídaně!
Skvělé!!! Neuvěřitelné!!!
Vlastně nejlepší co jsem kdy měl a to jsem projel pěkný kus světa

Cons:

trošku lepší pokoje. Je vidět, že hotel je hodně obsazovaný.

2026-10-30 • via Nuitee
M
Marek • extended_group • pl
10
Pros:

Bardzo dobre śniadanie. Fantastyczny pomysł z saturatorami na każdym piętrze

2026-10-28 • via Nuitee
B
BOGUSŁAWA • solo_traveller • pl
10
2026-10-28 • via Nuitee
M
Marta • family_with_children • nl
10
Perfect !
Pros:

Precies zoals verwacht

Cons:

-

2026-10-28 • via Nuitee
D
Dominika • extended_group • pl
10
2026-10-28 • via Nuitee
M
Maciej • couple • pl
8
2026-10-26 • via Nuitee
M
Murzyn • family_with_children • pl
10
2026-10-26 • via Nuitee
N
Natalia • solo_traveller • pl
10
2026-10-25 • via Nuitee
M
Marek • family_with_children • cz
7
2026-10-25 • via Nuitee
E
ewa • solo_traveller • pl
9
Pros:

polecam

2026-10-24 • via Nuitee
A
Artur • couple • pl
8
2026-10-23 • via Nuitee
M
Michal • solo_traveller • pl
4
2026-10-23 • via Nuitee
R
Ramiro • family_with_children • ar
8
2026-10-22 • via Nuitee
Κondyli • family_with_children • gr
10
Pros:

Wszystko

2026-10-22 • via Nuitee
M
Marta • family_with_children • gb
10
We had a lovely stay. Will come back
Pros:

Good location, good breakfast, Nice staff

Cons:

Sofa bed in family room

2026-10-19 • via Nuitee
I
Izabela • couple • pl
9
2026-10-18 • via Nuitee
L
Loktenko • family_with_children • sk
8
2026-10-18 • via Nuitee