Comfort Inn & Suites Ambassador Bridge

Hotels
•
Comfort
7.5 (703 reviews)
2330 Huron Church Road , Windsor , CA
+1 519-972-1100

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Pets allowed
See all facilities

Review Highlights

Pros:
Good breakfast (included)
Strong value for price
Convenient location near border/highway
Amenities: hot tub and pool, good pillows
Responsive/helpful staff (several mentions)
Comfortable beds
Cons:
Cleanliness issues (smoke smell, mold, not vacuumed)
Outdated rooms and bathrooms; maintenance problems
Hot tub policy/hours and children in hot tub
Inconsistent staff friendliness
Incident/fee confusion (security deposit/pre-charge)
Noise from groups (hockey team) and nearby pets

Categories

Cleanliness
5.5
Multiple reviews call out cleanliness problems (room smelled smoky, gold tinsel not vacuumed, mold on soap dispenser, request for deep cleaning/renovation), so cleanliness is notably below average.
Service
7
Service is mixed: several guests praise responsive and friendly staff (notably a housekeeper named Tammy), while others describe unfriendly or inconsistent staff interactions.
Location
8.75
Location is a strong positive repeatedly mentioned (close to the bridge/border and highways), making it very convenient for travelers.
Room Quality
6
Rooms are described as outdated and in need of renovation (old furniture, low sinks/toilets, blurry TV, broken window lock, bathtub drainage issues), so room quality scores below average.
Amenities
8.5
Amenities (hot tub, pool, breakfast, pillows) are often praised and considered good value, though there are complaints about hot tub hours/policy and occasional overcrowding.
Value for Money
8.75
Multiple guests state the hotel offers excellent value for the price and reasonable rates, making value a clear positive.
Food and Beverage
8.5
Breakfast is repeatedly mentioned as a strong plus (included and well-liked), contributing positively to the F&B rating.
Overall Experience
7
Overall impressions are mixed: many guests enjoyed the stay and amenities, but recurring cleanliness and some staff/management issues led others to be dissatisfied.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:07

Property Description

Indulge in Luxury Amenities

Experience the ultimate comfort at Comfort Inn & Suites Ambassador Bridge. Enjoy our indoor pool with a thrilling waterslide and unwind in the relaxing hot tub.

Convenient and Well-Equipped Rooms

Our rooms are designed with your convenience in mind, featuring amenities such as a refrigerator, coffee maker, and spacious work desk. Stay connected with cable TV and free WiFi during your stay.

Perfect Location for Business and Leisure

Conveniently located just a short drive from major attractions like Windsor Crossings Mall and Ambassador Golf Club, our hotel is the ideal choice for both business and leisure travelers.

Book your stay at Comfort Inn & Suites Ambassador Bridge now for a memorable and enjoyable experience.

Important information:

Please note, this property has no elevator. The second floor rooms are only accessible by stairs. We have kept this is mind and have adjusted to keep our rates low. Best wishes, Comfort Inn & Suites Ambassador Bridge

SERVICE ALERT:
Please be advised that the hotel has opened a very small section of rooms; however, you must be aware that the pool, fitness room and outdoor BBQ patio section are not open and the hotel currently offers a very limited grab and go breakfast.

We apologize for any inconvenience that may have been unintended. We have kept this is mind and have adjusted to keep our rates low.

Best wishes,
Comfort Inn & Suites Ambassador BridgeGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YQG

Location

Guest Reviews

7.5
Based on 703 reviews
Cleanliness: 5.5
Service: 7
Location: 8.75
Room Quality: 6
Amenities: 8.5
Value for Money: 8.75
Food and Beverage: 8.5
Overall Experience: 7
B
Bonnie Jeffrey • family_with_children • ca
9
Pros:

Overall the best amenities for the price a pleasant experience with little to find anything negative to. The breakfast was an additional bonus 😀

Cons:

the hottub policy was not happy to find several children in the hot tub which in my opinion should be for adults only and should extend the hours on weekends.

2026-10-30 • via Nuitee
B
Bonnie Jeffrey • couple • ca
10
Pros:

I stayed at this location on and off for approximately 2 weeks after a recovery. From surgery and a transition to moving to another province that being said it was the perfect choice with nothing more to ask for in terms of amenities for the place to do such a life-changing and healing time thank you for providing your accommodations to meet my needs

Cons:

Only thing I could say is I wish the hot tub was open till a little later time and only used by adults

2026-10-30 • via Nuitee
B
Bonnie Jeffrey • couple • ca
9
2026-10-30 • via Nuitee
A
alexandre • couple • ca
7
2026-10-29 • via Nuitee
T
Tracy • couple • ca
5
Decent for a Comfort Inn but needs overall attention.
Pros:

Comfortable bed, hot tub and pool and staff were very responsive and respectful

Cons:

Security key card access was not working properly (staff fixed once reported), room smelled smoky, room missing a trash can (replaced once reported), phone in room not working (replaced once reported), property is old but desperately needs a deep cleaning or ideally a renovation - especially bathroom toilets and shower. Furniture very outdated.

2026-10-29 • via Nuitee
K
Katie • family_with_children • ca
10
Pros:

Great pillows! Really good breakfast and facilities.

Cons:

Liked it all

2026-10-28 • via Nuitee
A
Ademola • solo_traveller • ca
5
During my stay, I found the experience to be generally neutral. The accommodations met basic expectations without standi
Pros:

Accessibility to the border

Cons:

The staff is unfriendly.

2026-10-24 • via Nuitee
P
Patrick • couple • ca
8
2026-10-22 • via Nuitee
G
Gumarathas • couple • ca
10
2026-10-20 • via Nuitee
B
Brittany • family_with_children • us
4
Over all I wouldn’t stay again. Aside from the staff member on Saturday night the staff was not overfly friendly, spoke
Pros:

The closeness to the bridge for easy on and off access. How warm the hot tub was.

Cons:

Bath tub didn’t drain, the soap dispenser in the shower had mold on it. The room clearly was never vacuumed as gold tinsel was everywhere. I was threatened to be canceled because I had to change my card and was not aware it was going to be pre charged. I also was not aware of a required $150 security deposit that was a 5 day hold. Then let’s add in a hockey team being there who ran the halls on night long knocking on everyone’s door yelling.

2026-10-19 • via Nuitee
P
Pamela • solo_traveller • ca
9
Excellent hotel and very reasonable to stay at!!
Pros:

The staff were awesome and very helpful .. especially Tammy one of the housekeeping crew .. she was helpful and very friendly to talk to .. I was there for a few days for my brothers internment so was not there on vacation but Tammy made me feel like I was with family and would get me to smile at times.

Cons:

It is not really something I didn't like because the staff was very helpful .. I mentioned I was a senior and accidently booked on upper level but they had moved me before I arrived that a room was available on the lower level they had booked me .. also the check-in time was late inafternoon but I was allowed to arrive earlier because I came in on the train ... I understand check-in times because of cleaning takes time after one leaves but I am glad I had asked for a different time with the situation ... really the only suggestion i have is that the guests who bring their pets should be in one area of the hotel ...i had a dog next door who i heard bark quite often

2026-10-17 • via Nuitee
I
Ihor • couple • ca
10
2026-10-15 • via Nuitee
G
Guy • couple • ca
9
Pros:

Busy…

Cons:

More room…

2026-10-12 • via Nuitee
K
Krista • extended_group • us
10
Pros:

after staying at hotels in metro detroit around the same price point we were overjoyed at the cleanliness of this place as well as the amount of staff, their responsiveness the facilities and basically everything! we will be back!

2026-10-12 • via Nuitee
I
Ihor • couple • ca
10
2026-10-11 • via Nuitee
M
mijangos • solo_traveller • ca
10
Pros:

Bonito lugar, personal amable.

2026-10-09 • via Nuitee
M
Marlene • couple • ca
8
Comfy, great value, close to highway and border
Pros:

Close to the highways

Cons:

Construction was awful

2026-10-07 • via Nuitee
E
Emily • solo_traveller • us
3
2026-10-07 • via Nuitee
S
Sean • solo_traveller • ca
5
Pros:

I enjoyed the breakfast as it was included with our room.

Cons:

I thought the room was very outdated and the bathroom sink and toilet very low. TV was blurry and the lock on one of the room windows was broken.

2026-09-18 • via Nuitee
C
critch • solo_traveller • ca
9
2026-09-15 • via Nuitee