Marriott Downtown at CF Toronto Eaton Centre

Hotels
•
Marriott Hotels & Resorts
8.4 (1579 reviews)
525 Bay Street , Toronto , CA
+1 416-597-9200

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Excellent central location near Eaton Centre and attractions
Clean rooms cited by multiple reviewers
Friendly and helpful staff in several reports
Good breakfast and praised on-site restaurant
Nice pool and gym with rooftop views
Strong shower pressure and general room comfort for some guests
Cons:
Perceived as overpriced; poor value for money and extra internet fees
Rooms and decor described as dated and in need of refurbishment
Inconsistent housekeeping (missed room cleaning, towel issues)
Occasional impersonal or slow front-desk service
Wi‑Fi problems or paid access cited by multiple guests
Bar/restaurant experience negative for some (described as poor/depressing)

Categories

Cleanliness
9.2
Generally praised for cleanliness in multiple reviews, though one report noted a missed room cleaning on a stay.
Service
7.6
Mixed: several mentions of friendly staff and good service, but also reports of impersonal front-desk interactions and slow/inattentive moments.
Location
9.6
Consistently highlighted as excellent — central, near Eaton Centre, restaurants and attractions; many reviewers cited location as a major positive.
Room Quality
7.4
Rooms described as somewhat dated with calls for refurbishment and older decor, though features like good shower pressure were noted.
Amenities
8
Pool and gym receive praise (nice rooftop facilities); however Wi‑Fi being paid or inaccessible was a recurring negative.
Value for Money
6.8
Multiple reviewers stated the hotel felt overpriced for the condition and services (extra charges for internet, high nightly rates).
Food and Beverage
8.6
Restaurant and breakfasts are frequently praised as very good, though some mention the lobby breakfast area is loud and a bar/restaurant described as poor by one guest.
Overall Experience
10
Overall strong location, cleanliness and food/amenities lead to a very positive experience for many guests despite issues with value, occasional service lapses and dated rooms.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:07

Property Description

Prime Location Beside Toronto Eaton Centre

Luxurious Rooms with Modern Amenities
The guest rooms at the Marriott Toronto Downtown Eaton Centre Hotel offer a comfortable stay with cable channels, pay-per-view movies, a coffee maker, and an in-room safe.

Top-Notch Facilities for a Relaxing Stay
Enjoy the convenience of a rooftop pool, a 24-hour fitness centre, and foreign exchange services at this non-smoking hotel.

Book now for a memorable stay at the Toronto Marriott Eaton Centre Hotel, just minutes away from the Rogers Centre and Dundas Square.

Important information:

Please note Fees apply for early check-in. One night’s room charge for all early departures.In the event of an early departure, the property will charge you the full amount for your stay.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: YYZ

Location

Guest Reviews

8.4
Based on 1579 reviews
Cleanliness: 9.2
Service: 7.6
Location: 9.6
Room Quality: 7.4
Amenities: 8
Value for Money: 6.8
Food and Beverage: 8.6
Overall Experience: 10
B
Brenda • extended_group • ca
8
Pros:

Was all good

Cons:

Paid for 5 rooms, no one could access wifi

2026-10-31 • via Nuitee
M
marcos • couple • br
6
Decepcionante
Pros:

Ótima localização próximo de tudo: compras e passeios.

Cons:

Decoração antiga e impessoalidade dos funcionários. Tivemos que pedir toalhas novas num dia e em outro o quarto não havia sido arrumado. Incompatível com o padrão proposto e preço cobrado. Não vale o valor cobrado. Hotel de negócios e não para quem está a passeio. Bar/restaurante sofrível e até deprimente. Num domingo à noite, barman sozinho e muito apressado para irmos embora.

2026-10-31 • via Nuitee
L
Leila • extended_group • ph
8
Would go back to this hotel again
Pros:

Location was the best. Near Eaton Mall, restaurants, City Hall… everything was within walking distance.

Cons:

There is nothing I did not like… but would recommend that the rooms be refurbished to look more “modern” / newer.

2026-10-28 • via Nuitee
C
Calin • family_with_children • ro
9
2026-10-28 • via Nuitee
R
Roberto • family_with_children • es
7
2026-10-16 • via Nuitee
A
abdulghaffar • family_with_children • sa
10
سأعود
Pros:

فندق كما تحب

Cons:

لا يوجد

2026-10-15 • via Nuitee
• family_with_children • ca
8
Pros:

Emplacement

2026-10-13 • via Nuitee
S
safia • extended_group • ca
7
2026-10-13 • via Nuitee
N
Nick • couple • ca
10
2026-10-12 • via Nuitee
M
Marcin • solo_traveller • pl
8
Pros:

Pokój, lokalizacja, czystość, dobre śniadania, ale dziwny układ konsumpcji wykupionych z pokojem śniadań w oddzielnym mniej eleganckim pomieszczeniu, do którego wejście blokował zamek z kodowanym kluczem. Fajny basen i siłownia z widokiem na 18 piętrze.

Cons:

Cena za trochę przechodzony **** gwiazdkowy hotel. 2250 zł za dwu osobowy pokój, a dodatkowo 36 zł za dobę/osobę za dostęp do internetu. W innych hotelach Vi-fi było gratis

2026-10-11 • via Nuitee
P
Paulo Maurício • family_with_children • br
9
2026-10-11 • via Nuitee
S
Sarah • solo_traveller • us
9
Pros:

The restaurant. The staff.. The cleanliness.

Cons:

The toilet paper was rough. I would appreciate a list of different restaurant nearby in the hotel room. The restaurant there was great. The Toronto food scene is amazing. I would have appreciated a listing of the better close walking distance restaurants.

2026-10-08 • via Nuitee
Айгуль • solo_traveller • kz
7
2026-10-07 • via Nuitee
J
Jasmine • family_with_children • us
9
The hotel was clean, staff was nice and location was great
Pros:

Loved the location

2026-10-07 • via Nuitee
B
Bridget • extended_group • au
8
2026-09-19 • via Nuitee
L
Lukas • extended_group • de
8
2026-09-19 • via Nuitee
D
Denise • solo_traveller • us
1
2026-09-19 • via Nuitee
C
Christoph • family_with_children • at
9
Sehr gutes Hotel für einen Aufenthalt in Toronto
Pros:

Perfekte Lage im Zentrum von Toronto nahe dem Eaton Center, sehr gutes Frühstück, freundliches Personal

Cons:

Das Frühstücksrestaurant in der Lobbybar ist etwas laut

2026-09-18 • via Nuitee
Y
Yusaku • couple • jp
4
ごく普通の下
Pros:

シャワーの圧が高く良い

Cons:

フロントの対応が少し悪いあの設備環境で一泊78000円は取りすぎ、ニューヨークのキタノホテルニューヨークに比べたせいぜい5万円が天井かな！

2026-09-17 • via Nuitee
D
Dexin • solo_traveller • us
8
2026-09-16 • via Nuitee